compliancygroup.freshdesk.com Open in urlscan Pro
184.72.189.255  Public Scan

Form analysis
2 forms found in the DOM

/support/search/solutions

<form action="/support/search/solutions" id="fw-search-form" data-current-tab="solutions">
  <div class="form-group fw-search  my-0">
    <div class="input-group">
      <input type="text" class="form-control" id="searchInput" name="term" value="" placeholder="Find some solutions here..." autocomplete="off" aria-label="Find some solutions here...">
      <button class="btn px-20 input-group-text" type="submit" tabindex="-1" aria-label="Search"><span class="icon-search"></span></button>
    </div>
    <div class="visually-hidden">
      <span id="srSearchUpdateMessage" aria-live="polite"></span>
    </div>
    <div class="fw-autocomplete-wrapper box-shadow bg-light br-8 p-16 d-none">
      <div class="fw-autocomplete-header">
        <button class="fw-search-tab " data-tab="all"> All </button>
        <button class="fw-search-tab fw-active-search-tab" data-tab="solutions"> Articles </button>
      </div>
      <div class="fw-loading my-80 d-none"></div>
      <div class="fw-autocomplete-focus">
        <div class="fw-recent-search">
          <div class="fw-recent-title d-none row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-recent me-8"></span>Recent Searches</div>
            <div class="col-4 px-0 text-end"><button class="btn btn-link fw-clear-all">Clear all</button></div>
          </div>
          <ul class="fw-no-bullet fw-recent-searches mb-16 d-none"></ul>
        </div>
        <div class="fw-popular-articles-search">
          <p class="fs-20 semi-bold fw-popular-title d-none"><span class="icon-article me-8"></span> Popular Articles</p>
          <ul class="fw-no-bullet fw-popular-topics d-none"></ul>
        </div>
        <div class="fw-solutions-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-solutions-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-article me-8"></span>Articles</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-solutions-view-all" href="/support/search/solutions">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-solutions-search-results-container"></ul>
        </div>
        <div class="fw-topics-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-topics-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-topic me-8"></span>Topics</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-topics-view-all" href="/support/search/topics">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-topics-search-results-container"></ul>
        </div>
        <div class="fw-tickets-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-tickets-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-ticket me-8"></span>Tickets</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-tickets-view-all" href="/support/search/tickets">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-tickets-search-results-container"></ul>
        </div>
      </div>
      <div class="fw-autocomplete-noresults d-none text-center py-40">
        <img src="/assets/cdn/portal/images/no-results.png" class="img-fluid fw-no-results-img" alt="no results">
        <p class="mt-24 text-secondary">Sorry! nothing found for <br> <span id="input_term"></span></p>
      </div>
    </div>
  </div>
</form>

POST /support/solutions/articles/48001179787/create_ticket

<form id="negative-feedback-form" method="post" action="/support/solutions/articles/48001179787/create_ticket" novalidate="novalidate">
  <div class="form-group ">
    <label for="helpdesk_ticket_email" class=" form-label"> Your e-mail address <span class="fw-asterisk">*</span>
    </label>
    <input type="email" class="form-control " id="helpdesk_ticket_email" name="helpdesk_ticket[email]" required="">
    <div class="invalid-feedback helpdesk_ticket_email"></div>
  </div>
  <p class="bold pt-20">Let us know how can we improve this article!<label> <span class="fw-asterisk">*</span></label></p>
  <div class="checkbox text-start ps-16 ps-md-24 ps-lg-32 ps-lg-64  pt-12">
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="1" name="message[]" value="1">
      <label for="1" class="form-check-label "> Need more information </label>
      <div class="invalid-feedback 1"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="2" name="message[]" value="2">
      <label for="2" class="form-check-label "> Difficult to understand </label>
      <div class="invalid-feedback 2"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="3" name="message[]" value="3">
      <label for="3" class="form-check-label "> Inaccurate/irrelevant content </label>
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    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="4" name="message[]" value="4">
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      <div class="invalid-feedback 4"></div>
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  </div>
  <div class="negative-form invalid-feedback"> Select atleast one of the reasons </div>
  <div class="form-group pt-32">
    <label for="helpdesk_ticket_description" class="form-label"> Please give your comments </label>
    <textarea class="form-control " id="helpdesk_ticket_description" name="helpdesk_ticket_description" rows="3" cols=""></textarea>
    <div class="invalid-feedback helpdesk_ticket_description"></div>
  </div>
  <div class="control-group">
    <div class="controls recaptcha-control">
      <div id="captcha_wrap">
        <iframe src="/support/recaptcha#6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" class="recaptcha-frame" id="recaptcha-frame" height="100px" width="320px">
        </iframe>
        <div class="recaptcha-error-message invalid-feedback d-block errorExplanation d-none" id="helpdesk_ticket_captcha-error"> CAPTCHA verification is required. </div>
      </div>
    </div>
  </div>
  <input type="hidden" id="enterprise_enabled" name="meta[enterprise_enabled]" value="false">
  <button type="button" class="btn fw-secondary-button fw-feedback-cancel"> Cancel </button>
  <button type="submit" class="btn fw-primary-button fw-feedback-send"> Send </button>
</form>

Text Content

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 1. Home
 2. Knowledge base
 3. (Legacy) Guard Support
 4. Programs
 5. ...
    * Knowledge base
    * (Legacy) Guard Support
    * Programs
 6. (Legacy) Completing Tasks in the Guard

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Articles
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Tickets
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Sorry! nothing found for



(LEGACY) COMPLETING TASKS IN THE GUARD

Modified on Tue, 31 Oct 2023 at 02:25 PM

You can access the Tasks assigned to you by using the lefthand navigation panel
and selecting My Tasks. Here you will find all Tasks that have been assigned to
you for completion.




From the My Tasks page, clicking "view" on a Task will redirect you to the page
that allows you to add Evidence or Notes to the Task. Once you have entered the
necessary documentation select Finalize Task to mark it complete.




As an Officer or Admin, you can also view and access all organization tasks and
their completion status by using the left hand navigation panel and
selecting Programs and then Open Tasks.









To more easily navigate the Open Tasks, you can use any of the filtering
selections provided below:

 * Site: this filter can be used for multisite Users if only Tasks from a
   specific Site want to be viewed.
 * Program: this can be used to sort between HIPAA, OSHA, or other Programs that
   The Guard offers so you can only view Tasks for that specific Program.
 * Type: this filter can be used to view tasks by task type. This includes
   "Remediation" for tasks related to remediation requirements, "Attestation"
   for tasks related to training, "Question" for tasks related to audits, and
   "Miscellaneous" for tasks that were added manually using the "+ Add
   Task" button.
 * Date: these filters can be used if you only want to view tasks within a
   specific date range.
 * Status: this filter can be used if you'd like to view only "Complete" tasks,
   or "Incomplete" tasks.
 * Search: this filter can be used to filter tasks using keywords such as "fax"
   or "security"                

Clicking on any Task from the Task list (from Programs > Open Tasks), will open
that Task’s detail page. Here, you can select a Target Date; Assign a Task to a
specific user; Add related notes in the Notes section; or Upload evidence and
any related documentation. 





You can save your progress with the Save button available on the lower righthand
side or close out the Task by selecting  "Mark Task As Complete" on the lower
lefthand side.










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ARTICLES IN THIS FOLDER -

 * (Legacy) Programs
 * (Legacy) The Guards Assessment Process
 * (Legacy) Tips on Answering Assessment Questions
 * (Legacy) Completing Tasks in the Guard


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 * (Legacy) My Tasks
 * (Legacy) Programs
 * (Legacy) Training
 * (Legacy) Dashboard

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