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www.freshworks.com Open in urlscan Pro
18.66.112.10  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://fwtrack1.email.freshworks.com/ls/click?upn=anQI1-2FWXwxA8o8aXDLbTnovGLueSeC26BviymUTo2HeedzIK43JC94ZHiSZHxyw-2BQA5dhRyKGSzoVIO...
Effective URL: https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-...
Submission: On September 07 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 21 IPs in 3 countries across 14 domains to perform 96 HTTP transactions. The main IP is 18.66.112.10, located in United States and belongs to AMAZON-02, US. The main domain is www.freshworks.com. The Cisco Umbrella rank of the primary domain is 233421.
TLS certificate: Issued by Amazon RSA 2048 M01 on February 28th 2023. Valid for: 10 months.
This is the only time www.freshworks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 167.89.123.54 11377 (SENDGRID)
1 3 18.66.112.10 16509 (AMAZON-02)
6 143.204.215.31 16509 (AMAZON-02)
1 2a04:4e42:e00... 54113 (FASTLY)
9 2606:4700:440... 13335 (CLOUDFLAR...)
1 18.238.243.9 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
4 52.222.139.102 16509 (AMAZON-02)
2 13.32.99.82 16509 (AMAZON-02)
5 54.158.188.42 14618 (AMAZON-AES)
34 13.32.99.101 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
5 2001:4860:480... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
8 54.81.31.162 14618 (AMAZON-AES)
1 23.36.237.138 16625 (AKAMAI-AS)
2 34.197.84.205 14618 (AMAZON-AES)
1 3 140.86.223.249 31898 (ORACLE-BM...)
2 52.203.164.140 14618 (AMAZON-AES)
96 21
1    167.89.123.54 (Chicago, United States)

ASN11377 (SENDGRID, US)
PTR: o16789123x54.outbound-mail.sendgrid.net
fwtrack1.email.freshworks.com
3    18.66.112.10 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-10.fra56.r.cloudfront.net
www.freshworks.com
6    143.204.215.31 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-31.fra53.r.cloudfront.net
cdn.pathfactory.com
1    2a04:4e42:e00::282 (United States)

ASN54113 (FASTLY, US)
polyfill.io
9    2606:4700:4400::6812:2089 (United States)

ASN13335 (CLOUDFLARENET, US)
cdn-ukwest.onetrust.com
geolocation.onetrust.com
1    18.238.243.9 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-238-243-9.ams58.r.cloudfront.net
fw-cdn.com
3    2a00:1450:4001:82a::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
4    52.222.139.102 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-139-102.ams50.r.cloudfront.net
www.gartner.com
2    13.32.99.82 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-99-82.fra60.r.cloudfront.net
cdn-app.pathfactory.com
5    54.158.188.42 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-158-188-42.compute-1.amazonaws.com
spcollector.pathfactory.com
34    13.32.99.101 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-99-101.fra60.r.cloudfront.net
static.gartner.com
1    2a02:26f0:3500:889::13b8 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
cdn.optimizely.com
5    2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)
region1.analytics.google.com
1    2a00:1450:400c:c0a::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    2a00:1450:4001:806::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
4    2a00:1450:4001:80b::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
8    54.81.31.162 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-81-31-162.compute-1.amazonaws.com
jukebox.pathfactory.com
1    23.36.237.138 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a23-36-237-138.deploy.static.akamaitechnologies.com
img.en25.com
2    34.197.84.205 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-197-84-205.compute-1.amazonaws.com
api.gartner.com
3    140.86.223.249 (Ashburn, United States)

ASN31898 (ORACLE-BMC-31898, US)
fpc.gartner.com
2    52.203.164.140 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-203-164-140.compute-1.amazonaws.com
src.fwusercontent.com
Apex Domain
Subdomains		 Transfer
43 gartner.com
www.gartner.com — Cisco Umbrella Rank: 56092
static.gartner.com — Cisco Umbrella Rank: 90855
api.gartner.com — Cisco Umbrella Rank: 127340
fpc.gartner.com — Cisco Umbrella Rank: 197167
4 MB
21 pathfactory.com
cdn.pathfactory.com — Cisco Umbrella Rank: 179264
cdn-app.pathfactory.com — Cisco Umbrella Rank: 44639
spcollector.pathfactory.com — Cisco Umbrella Rank: 44602
jukebox.pathfactory.com — Cisco Umbrella Rank: 37333
762 KB
9 onetrust.com
cdn-ukwest.onetrust.com — Cisco Umbrella Rank: 6103
geolocation.onetrust.com — Cisco Umbrella Rank: 681
152 KB
5 google.com
region1.analytics.google.com — Cisco Umbrella Rank: 2541
446 B
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 49
142 KB
4 freshworks.com
fwtrack1.email.freshworks.com
www.freshworks.com — Cisco Umbrella Rank: 233421
11 KB
3 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
306 KB
2 fwusercontent.com
src.fwusercontent.com — Cisco Umbrella Rank: 78785
291 B
1 en25.com
img.en25.com — Cisco Umbrella Rank: 7341
3 KB
1 google.de
www.google.de — Cisco Umbrella Rank: 5643
408 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 96
257 B
1 optimizely.com
cdn.optimizely.com — Cisco Umbrella Rank: 795
39 KB
1 fw-cdn.com
fw-cdn.com — Cisco Umbrella Rank: 51735
109 KB
1 polyfill.io
polyfill.io — Cisco Umbrella Rank: 1592
683 B
96 14
Domain Requested by
34 static.gartner.com www.gartner.com
static.gartner.com
8 jukebox.pathfactory.com cdn-app.pathfactory.com
7 cdn-ukwest.onetrust.com www.freshworks.com
cdn-ukwest.onetrust.com
6 cdn.pathfactory.com www.freshworks.com
cdn.pathfactory.com
5 region1.analytics.google.com www.googletagmanager.com
5 spcollector.pathfactory.com cdn-app.pathfactory.com
4 www.google-analytics.com www.gartner.com
www.google-analytics.com
www.googletagmanager.com
4 www.gartner.com www.freshworks.com
static.gartner.com
www.gartner.com
3 fpc.gartner.com 1 redirects www.gartner.com
3 www.googletagmanager.com www.freshworks.com
www.googletagmanager.com
www.gartner.com
3 www.freshworks.com 1 redirects fw-cdn.com
2 src.fwusercontent.com fw-cdn.com
2 api.gartner.com static.gartner.com
2 geolocation.onetrust.com cdn-ukwest.onetrust.com
static.gartner.com
2 cdn-app.pathfactory.com www.freshworks.com
1 img.en25.com www.gartner.com
1 www.google.de www.freshworks.com
1 stats.g.doubleclick.net www.googletagmanager.com
1 cdn.optimizely.com www.gartner.com
1 fw-cdn.com www.freshworks.com
1 polyfill.io www.freshworks.com
1 fwtrack1.email.freshworks.com 1 redirects
96 22

This site contains links to these domains. Also see Links.

Domain
cookiepedia.co.uk
www.onetrust.com
Subject Issuer Validity Valid
*.freshworks.com
Amazon RSA 2048 M01		 2023-02-28 -
2023-12-20		 10 months crt.sh
*.pathfactory.com
Amazon RSA 2048 M01		 2023-02-19 -
2024-03-19		 a year crt.sh
polyfill.io
Certainly Intermediate R1		 2023-08-24 -
2023-09-23		 a month crt.sh
*.onetrust.com
GTS CA 1P5		 2023-09-04 -
2023-12-03		 3 months crt.sh
fw-cdn.com
Amazon RSA 2048 M02		 2023-01-22 -
2024-02-20		 a year crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-08-14 -
2023-11-06		 3 months crt.sh
www.gartner.com
Amazon RSA 2048 M01		 2023-02-22 -
2024-02-05		 a year crt.sh
static.gartner.com
Amazon RSA 2048 M02		 2023-02-17 -
2023-11-13		 9 months crt.sh
cdn.optimizely.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-10-30 -
2023-10-30		 a year crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2023-08-07 -
2023-10-30		 3 months crt.sh
www.google.de
GTS CA 1C3		 2023-08-14 -
2023-11-06		 3 months crt.sh
*.en25.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-05-21 -
2024-05-20		 a year crt.sh
api.gartner.com
Amazon RSA 2048 M02		 2023-02-28 -
2024-02-06		 a year crt.sh
fpc.gartner.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-09-28 -
2023-09-28		 a year crt.sh
*.freshmarketer.com
Amazon RSA 2048 M02		 2023-06-27 -
2024-07-26		 a year crt.sh

This page contains 2 frames:

Primary Page: https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj
Frame ID: FDDCAFA8FA74EBBEE9EEB2AB69E5EAE1
Requests: 37 HTTP requests in this frame

Frame: https://www.gartner.com/doc/reprints?_pfses=p7T6eHMwKgeCTVKHaxEkvrsj&ct=230620&id=1-2E78ZDFA&st=sb&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2
Frame ID: 391DA3ABF5A1823C53680B1555FAF9AC
Requests: 51 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

How Can Generative AI Be Used to Improve Customer Service and SupportBack ButtonFilter Button

Page URL History Show full URLs

  1. http://fwtrack1.email.freshworks.com/ls/click?upn=anQI1-2FWXwxA8o8aXDLbTnovGLueSeC26BviymUTo2HeedzIK43JC94ZHiSZHx... HTTP 302
    https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&lb_email=margaret.prasad@ros.com&tactic_i... HTTP 302
    https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-F... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • otSDKStub\.js
Overall confidence: 100%
Detected patterns
  • optimizely\.com.*\.js
Overall confidence: 100%
Detected patterns
  • /polyfill\.min\.js
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery-ui.*\.js

Page Statistics

96
Requests

97 %
HTTPS

38 %
IPv6

14
Domains

22
Subdomains

21
IPs

3
Countries

5418 kB
Transfer

18411 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://fwtrack1.email.freshworks.com/ls/click?upn=anQI1-2FWXwxA8o8aXDLbTnovGLueSeC26BviymUTo2HeedzIK43JC94ZHiSZHxyw-2BQA5dhRyKGSzoVIOZmr3TKyHWQ6yx5fcuokM-2FZI0HghyTrg0XqzqxHM5F78rbIhmSBROpgKKhBw5TLPhtqXdSd59eS-2FoRgIMYT6PCbu-2FRbJQNeLzVbqfPMoSYx5gqa0fVzufajdKkiCtm-2FqIV2g8RUceRsPVrrbv9zdyZhVXfZOVi-2Bw9-2FUhU8SdoUlsaOrvetq9Va_kfZ8cLppmcXDuIHKWdMrLDt-2FILsQggUjqB5A7op1TPUAdmUjXX-2BqWK4kvEKfHPQ82hnHfLYgFX4sSg20TRI6AmaOlyguUnCV-2FC77-2BWJUs55ko0I06jtM-2FS4U-2F1i6ujfPrPbF8i85GIK7dhf-2BOYJR0KbWfzx9iiK1bbMKkCcyH93WZuJI3cl2s5RaLiGQS-2FqUqF-2FE-2BuUAcAElaVkpVTvLK9-2F5QW1GnSprSdSMbuYw7VRKn9sGiVSJ5OFEks0qiQkzoxv6ep1ypwkryb-2BBFu5lKUWQlvYRWpLho4PVVuT9AwdKQfM-2F2s7O-2FNtetea7T4SDS5yOlGZQhMAyrZ8WLDlt3lgQu9K1BNsXZAJFBICDCrdwxASM2KP4YAD7IsfC633V5eXBjG-2BYR4b9OX8F0qjwubZ41-2Bpuj4LB9ahLvGBpg1Jy-2FMG8nbvhw-2Fh6Rpdi8Z8c6NYKaUb-2BTPxZTfBtkz5TqVKmvRCv6h0bMgTO14-2BmDwuURH6x14yuifqDbktuXUbvGbnuMelHxHBDBiAB0LwYls5FdNMTdvfDsdKKy6PpMYl8FSCk7pzSftIcmbv8Hh-2Ff80cEVeCIJcuCvYkmf-2BVatqzkg8Aod2O0m3K0XKzDWDCMwjjnJ0-2BDtbVOaYeud4NT24BCTTI7VzgifErTx8fVpNgqONd0dfCOGvXNgGg-2Be3zkG4Bf-2FVzh7kzKP24nx-2BckWs9tkAO42Ss4i-2BoILbcFpXYVzvkCG9HbaiCJ1wrDn0HBHqSSIAO60RcdYZfLi8LNADWimti5H0RGHsn8DhKZ8FS7vwJAIXdtlZP6Aq-2F9LAYJFKgU3qoRbkuxkz8TgUVjK8n2D1MpdkdwcB8VRpq1UhyiaK07il28ht80VLUBAhji64q4MYhnJGqjnAtyr3Oets-2FvvKkf145IsrK-2FieY-2FQlWXlE83fH2MmITM42mvrHV2cr6ImFB28PS6rsrobJE7tiIOyC0cBWqNklOZzj9dKueetZAL3juRcroRO8xUu-2B9bS6F-2FRfrYPjnX0Id6xLAloRKrSMZiERb1w8zMqQhuJKYm3ZUAsozgkhpGrQZnf2Nx0q62zscjZGxOQwYbHEHUG2XvYMzztJQ3kr861DJELUKG-2FAhY3OfWheBN4-2FUumc5cz-2BlD9gMEp6iziHQSYm6MEewR7oJch56Dp2gR9JWXYETRTACgMNj-2FrO1SRMuAQtVCO5HBu1jAqLsUF3NSdEpUOiv-2B-2F1X4UemDbXKSp7SHjw5WIRW2d4sqnt2m7Fn0Mj8BW8vjRm2cKWdj7KlUoYL8 HTTP 302
    https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&lb_email=margaret.prasad@ros.com&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2 HTTP 302
    https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 68
  • https://fpc.gartner.com/visitor/v200/svrGP?pps=3&siteid=154878491&ref=https%3A%2F%2Fwww.gartner.com%2Fdoc%2Freprints%3F_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj%26ct%3D230620%26id%3D1-2E78ZDFA%26st%3Dsb%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&ref2=https%3A%2F%2Fwww.freshworks.com%2Fengage%2Fc%2Fgartner-reprints%3Fx%3D0S5M7m%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2%26_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj&tzo=-60&ms=898&optin=disabled&firstPartyCookieDomain=fpc.gartner.com HTTP 302
  • https://fpc.gartner.com/visitor/v200/svrGP?pps=3&siteid=154878491&ref=https%3A%2F%2Fwww.gartner.com%2Fdoc%2Freprints%3F_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj%26ct%3D230620%26id%3D1-2E78ZDFA%26st%3Dsb%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&ref2=https%3A%2F%2Fwww.freshworks.com%2Fengage%2Fc%2Fgartner-reprints%3Fx%3D0S5M7m%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2%26_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj&tzo=-60&ms=898&optin=disabled&elq1pcGUID=02CFFAB7CFE8421180F7EA2CCD84D5B5

96 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request gartner-reprints
www.freshworks.com/engage/c/
Redirect Chain
  • http://fwtrack1.email.freshworks.com/ls/click?upn=anQI1-2FWXwxA8o8aXDLbTnovGLueSeC26BviymUTo2HeedzIK43JC94ZHiSZHxyw-2BQA5dhRyKGSzoVIOZmr3TKyHWQ6yx5fcuokM-2FZI0HghyTrg0XqzqxHM5F78rbIhmSBROpgKKhBw5TL...
  • https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&lb_email=margaret.prasad@ros.com&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2
  • https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj
32 KB
10 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.10 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-10.fra56.r.cloudfront.net
Software
/
Resource Hash
36389e88d5e22133ca50d09742c82e8ef687f409cb7a53ea842ad412458291e3
Security Headers
Name Value
Content-Security-Policy
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-security-policy
content-type
text/html; charset=utf-8
date
Thu, 07 Sep 2023 17:14:00 GMT
etag
W/"36389e88d5e22133ca50d09742c82e8e"
referrer-policy
no-referrer-when-downgrade
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Accept-Encoding
via
1.1 5e28951e5f2b6d7d562636473d26d7a6.cloudfront.net (CloudFront)
x-amz-cf-id
7k0cC1jA5LcTaxUTDgUmVVSPsGjz_Kxfb8mPBmUW_-IVYPBB0MtLGA==
x-amz-cf-pop
FRA56-P5
x-cache
Miss from cloudfront
x-content-type-options
nosniff
x-request-id
a2c8c74d-b3d5-4ccb-8dab-5211cc6d0cf7
x-runtime
0.274986

Redirect headers

cache-control
no-cache
content-security-policy
content-type
text/html; charset=utf-8
date
Thu, 07 Sep 2023 17:13:59 GMT
location
https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj
referrer-policy
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https://static.gartner.com/assets/js/gproductTimeout.1692610593260.js
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General
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https://static.gartner.com/assets/js/jquery.multiselect.js
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https://static.gartner.com/assets/bundles/vendor-0abe0d58947ad9fcf934.bundle.js
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https://static.gartner.com/assets/bundles/app-0abe0d58947ad9fcf934.bundle.js
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45 B 		Ping
General
Check archive.org
Download Go to
Full URL
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server
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45 B 		Ping
General
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Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-5S1FBQDGB1&gtm=45je38u0&_p=2023607115&cid=1431103265.1694106842&ul=en-us&sr=1600x1200&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EA&_s=3&sid=1694106841&sct=1&seg=0&dl=https%3A%2F%2Fwww.freshworks.com%2Fengage%2Fc%2Fgartner-reprints%3Fx%3D0S5M7m%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2%26_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj&dt=How%20Can%20Generative%20AI%20Be%20Used%20to%20Improve%20Customer%20Service%20and%20Support&en=gtm.scrollDepth&_et=4
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server
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General
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https://region1.analytics.google.com/g/collect?v=2&tid=G-5S1FBQDGB1&gtm=45je38u0&_p=2023607115&cid=1431103265.1694106842&ul=en-us&sr=1600x1200&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EEA&_s=4&sid=1694106841&sct=1&seg=0&dl=https%3A%2F%2Fwww.freshworks.com%2Fengage%2Fc%2Fgartner-reprints%3Fx%3D0S5M7m%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2%26_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj&dt=How%20Can%20Generative%20AI%20Be%20Used%20to%20Improve%20Customer%20Service%20and%20Support&en=scroll&epn.percent_scrolled=90
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Response headers

pragma
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server
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expires
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https://cdn-ukwest.onetrust.com/scripttemplates/6.22.0/assets/otFlat.json
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14 KB 		Fetch
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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514 B 		XHR
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URL: https://cdn-app.pathfactory.com/libraries/tracker/2.17.3/sp.min.js
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90 KB 		Script
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https://www.google-analytics.com/gtm/optimize.js?id=GTM-PNG5MR
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21 KB 		Script
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https://www.google-analytics.com/analytics.js
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URL: https://www.googletagmanager.com/gtm.js?id=GTM-WMKV94
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H3
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QUIC, , AES_128_GCM
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/
api.gartner.com/document/reprints/ Frame 391D 		12 KB
5 KB 		XHR
General
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https://api.gartner.com/document/reprints/?id=1-2E78ZDFA&ct=230620&st=sb&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&platform=1
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3 KB 		Fetch
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Protocol
HTTP/1.1
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https://jukebox.pathfactory.com/api/public/v1/page_views/create_event
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URL: https://cdn-app.pathfactory.com/production/jukebox/current/tracks.js?x=2
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Tue, 08 Aug 2023 08:22:32 GMT
server
Apache
x-amz-cf-pop
AMS50-C1
etag
W/"253405-1691482952000"
x-cache
Miss from cloudfront
content-type
image/png
x-oneagent-js-injection
true
cache-control
private
server-timing
dtSInfo;desc="1"
accept-ranges
bytes
content-length
253405
x-amz-cf-id
L0oqNvMGdk-ob8wt0sZ8yVQmT25tWtb0vovxlmk4mzmjffVdnUzi2A==
become-client-v2.png
static.gartner.com/assets/reprints/images/ Frame 391D 		12 KB
13 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://static.gartner.com/assets/reprints/images/become-client-v2.png
Requested by
Host: www.gartner.com
URL: https://www.gartner.com/doc/reprints?_pfses=p7T6eHMwKgeCTVKHaxEkvrsj&ct=230620&id=1-2E78ZDFA&st=sb&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.101 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-101.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4ac9823be3436b8a3596b2aa3c7145a83e47f4d1da78c1d5f5dad721113b412a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

x-amz-version-id
iRsuDtTGBe_Z7UszcF07zSJplp8GGZna
date
Thu, 31 Aug 2023 21:29:38 GMT
via
1.1 544814e402956ba93c0a2d2b923e94c2.cloudfront.net (CloudFront)
last-modified
Thu, 17 Aug 2023 07:42:56 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P3
age
589466
x-amz-server-side-encryption
AES256
etag
"66c8e4ce16051eb7ed3366cf60a65a1a"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
12712
x-amz-cf-id
S8AywaovikWiDyUrQFEi4c0CMRchCpQ-54NBDC5AVurNbf5G0JPLhw==
logo-white.png
static.gartner.com/assets/images/ Frame 391D 		15 KB
15 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://static.gartner.com/assets/images/logo-white.png
Requested by
Host: www.gartner.com
URL: https://www.gartner.com/doc/reprints?_pfses=p7T6eHMwKgeCTVKHaxEkvrsj&ct=230620&id=1-2E78ZDFA&st=sb&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.101 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-101.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a9d92e7eb146ee67ed2070ac9130d130755a4cde4cf105669ce41650ca1e8187

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 26 Aug 2023 06:14:54 GMT
x-amz-version-id
YX5xzug1gORwCqIB8.G31n64R9AjSAWO
via
1.1 544814e402956ba93c0a2d2b923e94c2.cloudfront.net (CloudFront)
last-modified
Mon, 21 Aug 2023 09:38:23 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P3
age
1076350
etag
"ab72ecf0f4190973bb3985d9716f11e2"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
15212
x-amz-cf-id
_r3CKongsNHCcw25OcaHjNOaS8c_y6TGnBIL4Lmoh0K7hTz86zOLoQ==
mas
src.fwusercontent.com/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://src.fwusercontent.com/mas
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.203.164.140 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-203-164-140.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
POST
Origin
https://www.freshworks.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Access-Control-Request-Method,Access-Control-Allow-Headers,content-type
access-control-allow-methods
POST
access-control-allow-origin
https://www.freshworks.com
access-control-request-method
GET,HEAD,POST
content-type
text/html;charset=utf-8
date
Thu, 07 Sep 2023 17:14:04 GMT
server
istio-envoy
x-envoy-upstream-service-time
1
mas
src.fwusercontent.com/ 		15 B
291 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://src.fwusercontent.com/mas
Requested by
Host: fw-cdn.com
URL: https://fw-cdn.com/1485580/2431273.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.203.164.140 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-203-164-140.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
71ac21ea2d41201a207ffdee8b08864a0fc8f183e4665f0c0edf3fec0de974de

Request headers

Referer
https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Content-Type
application/json;charset=UTF-8

Response headers

date
Thu, 07 Sep 2023 17:14:04 GMT
access-control-request-method
GET,HEAD,POST
server
istio-envoy
content-type
application/json
access-control-allow-origin
https://www.freshworks.com
access-control-allow-credentials
true
x-envoy-upstream-service-time
8
access-control-allow-headers
Access-Control-Request-Method,Access-Control-Allow-Headers
collect
region1.analytics.google.com/g/ 		0
54 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-5S1FBQDGB1&gtm=45je38u0&_p=2023607115&cid=1431103265.1694106842&ul=en-us&sr=1600x1200&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EA&sid=1694106841&sct=1&seg=0&dl=https%3A%2F%2Fwww.freshworks.com%2Fengage%2Fc%2Fgartner-reprints%3Fx%3D0S5M7m%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2%26_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj&dt=How%20Can%20Generative%20AI%20Be%20Used%20to%20Improve%20Customer%20Service%20and%20Support&_s=5
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-5S1FBQDGB1&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.freshworks.com/engage/c/gartner-reprints?x=0S5M7m&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2&_pfses=p7T6eHMwKgeCTVKHaxEkvrsj
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Thu, 07 Sep 2023 17:14:06 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.freshworks.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
api.gartner.com
URL
https://api.gartner.com/follow/v3/initiatives?resourceIds=4391699&initiativesForUser=true
Domain
api.gartner.com
URL
https://api.gartner.com/document/4391699/similarContent?itemCount=1&itemType=post

Verdicts & Comments Add Verdict or Comment

58 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| documentPictureInPicture object| __PATHFACTORY__ function| getPFContact function| pfResolveJukeboxLoaded object| pfOnJukeboxLoad object| OneTrustStub object| dataLayer boolean| hideChatWidget string| custWidgetId object| fwcrm function| jQuery object| freshsales object| ZargetUrlChangeTrigger function| beforeunload boolean| zg_is_new_visitor object| zargetCookie function| zg_selector function| integrations function| runZGHeatmap function| runZGPausedExp object| expEvt function| zarget$ function| fm_$ object| zargetAPI object| FMApi object| triggerHeatmapExperiment object| bulkDetails object| FM object| ZargetFormAPI object| FMFormApi function| ZargetForm boolean| fm_sr_debug_mode object| session function| handleJukeboxDispatchedEvents_show_dl string| pfObject function| pf object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data string| OnetrustActiveGroups string| OptanonActiveGroups object| otStubData function| lbhq function| _ function| cookieResponse function| pfCookieResponse function| pfConsentStatus function| onYouTubeIframeAPIReady object| gaGlobal object| Optanon object| OneTrust object| GlobalSnowplowNamespace function| jukeboxTracker object| Snowplow object| optimizely

11 Cookies

Domain/Path Name / Value
.freshworks.com/ Name: _fw_crm_v
Value: 7f117be1-a983-4069-f125-df7cf269796f
.freshworks.com/ Name: 7f117be1-a983-4069-f125-df7cf269796f
Value: 2
www.freshworks.com/ Name: 7f117be1-a983-4069-f125-df7cf269796f
Value: 2
www.freshworks.com/ Name: first_session
Value: %7B%22visits%22%3A1%2C%22start%22%3A1694106841337%2C%22last_visit%22%3A1694106841337%2C%22url%22%3A%22https%3A%2F%2Fwww.freshworks.com%2Fengage%2Fc%2Fgartner-reprints%3Fx%3D0S5M7m%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2%26_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj%22%2C%22path%22%3A%22%2Fengage%2Fc%2Fgartner-reprints%22%2C%22referrer%22%3A%22%22%2C%22referrer_info%22%3A%7B%22host%22%3A%22%22%2C%22path%22%3A%22blank%22%2C%22protocol%22%3A%22about%3A%22%2C%22port%22%3A80%2C%22search%22%3A%22%22%2C%22query%22%3A%7B%7D%7D%2C%22search%22%3A%7B%22engine%22%3Anull%2C%22query%22%3Anull%7D%2C%22version%22%3A0.4%7D
.freshworks.com/ Name: _gcl_au
Value: 1.1.987249901.1694106841
.freshworks.com/ Name: _ga
Value: GA1.1.1431103265.1694106842
.www.freshworks.com/ Name: OptanonConsent
Value: isGpcEnabled=0&datestamp=Thu+Sep+07+2023+19%3A14%3A01+GMT%2B0200+(Central+European+Summer+Time)&version=6.22.0&isIABGlobal=false&hosts=&consentId=5c3a6e4e-1352-46b9-8571-b45b40c70f7d&interactionCount=0&landingPath=https%3A%2F%2Fwww.freshworks.com%2Fengage%2Fc%2Fgartner-reprints%3Fx%3D0S5M7m%26tactic_id%3D6057735%26utm_medium%3DFY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2%26_pfses%3Dp7T6eHMwKgeCTVKHaxEkvrsj&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0004%3A0
.freshworks.com/ Name: vid
Value: 603d3802-c9ad-469d-ba51-9c3a7fb9b14a
.freshworks.com/ Name: _pf_ses.a476
Value: *
.freshworks.com/ Name: _pf_id.a476
Value: 603d3802-c9ad-469d-ba51-9c3a7fb9b14a.1694106842.1.1694106843.1694106842.26975115-d16c-46a1-950f-179c674ca20c
.freshworks.com/ Name: _ga_5S1FBQDGB1
Value: GS1.1.1694106841.1.0.1694106844.57.0.0

5 Console Messages

Source Level URL
Text
network error URL: https://www.freshworks.com/engage/c/undefined/undefined/web_form_tracking.json
Message:
Failed to load resource: the server responded with a status of 404 ()
javascript error URL: https://www.gartner.com/doc/reprints?_pfses=p7T6eHMwKgeCTVKHaxEkvrsj&ct=230620&id=1-2E78ZDFA&st=sb&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2
Message:
Access to XMLHttpRequest at 'https://api.gartner.com/document/4391699/similarContent?itemCount=1&itemType=post' from origin 'https://www.gartner.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://api.gartner.com/document/4391699/similarContent?itemCount=1&itemType=post
Message:
Failed to load resource: net::ERR_FAILED
javascript error URL: https://www.gartner.com/doc/reprints?_pfses=p7T6eHMwKgeCTVKHaxEkvrsj&ct=230620&id=1-2E78ZDFA&st=sb&tactic_id=6057735&utm_medium=FY23-Q3-NE-Fdesk-ALL-ALL-ALL-NA-CXNurtureEmail2
Message:
Access to XMLHttpRequest at 'https://api.gartner.com/follow/v3/initiatives?resourceIds=4391699&initiativesForUser=true' from origin 'https://www.gartner.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://api.gartner.com/follow/v3/initiatives?resourceIds=4391699&initiativesForUser=true
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.gartner.com
cdn-app.pathfactory.com
cdn-ukwest.onetrust.com
cdn.optimizely.com
cdn.pathfactory.com
fpc.gartner.com
fw-cdn.com
fwtrack1.email.freshworks.com
geolocation.onetrust.com
img.en25.com
jukebox.pathfactory.com
polyfill.io
region1.analytics.google.com
spcollector.pathfactory.com
src.fwusercontent.com
static.gartner.com
stats.g.doubleclick.net
www.freshworks.com
www.gartner.com
www.google-analytics.com
www.google.de
www.googletagmanager.com
api.gartner.com
13.32.99.101
13.32.99.82
140.86.223.249
143.204.215.31
167.89.123.54
18.238.243.9
18.66.112.10
2001:4860:4802:32::36
23.36.237.138
2606:4700:4400::6812:2089
2a00:1450:4001:806::2003
2a00:1450:4001:80b::200e
2a00:1450:4001:82a::2008
2a00:1450:400c:c0a::9a
2a02:26f0:3500:889::13b8
2a04:4e42:e00::282
34.197.84.205
52.203.164.140
52.222.139.102
54.158.188.42
54.81.31.162
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2b300b2273706b09558acc1082c105513d9a0ec06a26ab6d027653901e4c63ab
2de5a6f7f385ae8fbaf170a54279328b7781fc9773cd8d6c78c296a5cfe2ca1e
2f149e7c38f464d9bd33c60ec2f2cf3ef8b9ff5a713015193a5122b06b955a7b
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