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SERVICE WARRANTY








SERVICE WARRANTY


NATIONWIDE REPAIR WARRANTY—24 MONTHS OR 24,000 MILES

“TRAVEL WITH OUR PERSONAL SERVICE WARRANTY PLEDGE THAT GIVES YOU COAST-TO-COAST
COVERAGE!”

Best-One® is a group of independent dealers committed to your satisfaction. That
is why we have over 35,000 repair facilities that stand behind our personal
pledge warranty. If for some reason a repair we made fails, you can get
assistance coast to coast by simply dialing 877-NEED TIRES.


WHO MAKES THIS LIMITED WARRANTY?

This limited warranty is extended only to you, the original purchaser, and not
to anyone who may purchase your vehicle from you during the term of the
warranty. This limited warranty is made by the Independent Repair Facility who
is so named on the original repair invoice and performed the service/repairs on
your vehicle. This warranty may be honored by other Facilities participating in
this program, or other authorized non-participating facilities anywhere in the
United States. This warranty is not a warranty of Automotive Business Solutions,
Inc., its affiliates, subsidiaries, their employees or member companies.
Automotive Business Solutions Inc. serves as the administrator only.


WHAT IS COVERED BY THE LIMITED WARRANTY?

This warranty covers the following types of repairs and services, subject to the
exclusions listed within:

 * Air Conditioning, heating and climate control systems
 * Brake system
 * Engine cooling system
 * Electrical system, including the starting and charging systems
 * Engine performance, drivability services and repair
 * Exhaust system
 * Fuel system
 * Ignition system
 * Electronic engine management system and on-board computer systems, (engine,
   body, brake and suspension computers)
 * Cruise control system
 * Steering/suspension system, wheel bearings, CV joints/U-joints, Half-shafts
   and driveshafts
 * Other minor repairs



The Independent Repair Facility warrants that the above repairs and services
performed at their location will be free from defects in materials and
workmanship for 24 months or 24,000 miles of use, whichever comes first,
measured from the date of the first repair and the odometer reading shown on the
original repair invoice. This warranty is conditioned on the vehicle being
subjected only to normal, non-commercial use, and receiving reasonable and
necessary maintenance during the warranty period. Warranty repair costs shall in
no case exceed the costs of the original repair or service. If there is a defect
in either materials or workmanship within the warranty period, the Independent
Repair Facility has the option to perform remedial service work at no charge to
you, replace the defective warranted part(s) without charge to you, or refund
the entire charge for the warranted repairs, minus any previous refunds.

A buyer of covered products or services has the right to have warranty service
performed during the warranty period. The warranty period will be extended for
the number of whole days that the vehicle has been out of the buyer’s hands for
warranty repairs. If a defect exists within the warranty period, the warranty
will not expire until the defect has been fixed. The warranty period will also
be extended if the warranty repairs have not been performed due to delays caused
by circumstances beyond the control of the buyer, or if the warranty repairs did
not remedy the defect, and the buyer notifies the warranty administrator of the
failure of the repairs within 60 days after they were completed. If, after a
reasonable number of attempts, the defect has not been fixed, the buyer may
return his vehicle for a replacement of parts, if applicable, or a refund, in
either case, subject to deduction of a reasonable charge for usage. This time
extension does not affect the protections or remedies the buyer has under any
law.


WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?

You must pay for any non-warranty service you order to be performed at the same
time as any warranty service. This warranty will not apply to your repaired
vehicle if it has been damaged by abnormal use, misuse, neglect, accident,
alteration or “tampering with” (by other than the Facility or Facility
employees). The Facilities employees and/or agents do not have authority to
modify the terms of this warranty, nor to make any promises in addition to those
contained within this warranty. THIS WARRANTY DOES NOT IN ANY WAY INCLUDE
INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which you may incur as
the result of faulty repair or service). Some states do not allow the exclusion
or limitation of incidental or consequential damage, so the above limitation or
exclusion may not apply to you. This warranty gives you specific rights, and you
may also have other rights, which vary from state to state.


REPAIRS AND SERVICES EXCLUDED FROM THE LIMITED WARRANTY

This warranty does not cover repair(s) or service(s) except as listed in the
section, “What is Covered by this Warranty,” even though the Facility may offer
other services. Repairs and services excluded from the Limited Repair Warranty
include:

ENGINE:
Any internal repairs, replacement of internal components, or replacement of the
engine assembly.

TRANSMISSION, TRANSAXLES:
Automatic – any internal repair or component replacement requiring the removal
of the automatic transmission or transaxle from the vehicle or disassembly of
same. Manual – any internal repair or component replacement requiring the
removal of the transmission or transaxle from the vehicle or disassembly of
same.

CLUTCHES:
Clutch component(s), assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY:
Any repair or component replacement requiring the removal of internally
lubricated components or replacement of the drive/axle differential assembly. 1.
Ring gear, pinion gear and other related gears. 2. Associated bearing with
above.

AUTO BODY, PAINT, MOLDING REPAIR:
Any repair or materials related to auto body repair work. Glass replacement or
repairs.

COMMERCIAL VEHICLES

TIRES


HOW TO OBTAIN WARRANTY SERVICE

You must keep a copy of the original repair invoice and present it when seeking
service under this warranty. If warranty work is performed, you must temporarily
surrender possession of the original repair invoice, or a legible copy of the
same. If you are less than 25 miles away from the original repair Facility, you
must return your vehicle to that Facility for any warranty repairs. If you are
more than 25 miles from the original Facility, then you must call the Warranty
Administrator prior to any warranty repair work being performed, at
888-457-0115, from 6:00 a.m. to 6:00 p.m. Monday through Friday (Mountain Time),
Saturday from 7:00 a.m. to 4:00 p.m., excluding holidays. The Administrator will
direct you to the nearest participating Facility. If there are no participating
locations in your area, you may take your vehicle to a non-participating Repair
Facility in your area. If the non-participating Repair Facility will not accept
payment from the Warranty Administrator, you must pay for the warranty service
and submit your original repair invoice (or legible copy) and subsequent
warranty repair invoice (or legible copy) to the Administrator for review,
within 90 days of the date of repair. If your vehicle is inoperable, and you are
further than 25 miles from the original facility, you may be eligible for
certain towing benefits, to a maximum of $60.00. You may also be eligible for
Rental Car benefits if your vehicle cannot be repaired the same day due to
circumstances beyond your control. The maximum benefit would be for 2 days at a
maximum of $40.00 per day, as determined by the Warranty Administrator.

HOW TO CONTACT THE WARRANTY ADMINISTRATOR
Warranty Program Administrator
P.O. Box 33535
Denver, CO 80233
888-457-0115

See information about our Tire Protection Plan.

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