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MARCH 20 - 23, 2023 | ROSEN SHINGLE CREEK ORLANDOVALUE PROVEN, EVERY
DAY.REDEFINING SUCCESS IN 2023 & BEYOND


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#SSOWEEK







YOUR FINANCE PEERS ARE ATTENDING SHARED SERVICES AND OUTSOURCING WEEK








SSON’S SHARED SERVICES & OUTSOURCING WEEK 2023 IS A ONE-STOP-SHOP FOR FINANCE
CONTENT. WE’VE COMPILED 3 DAYS OF THE BEST SPEAKERS AND SESSIONS FOR YOU TO
SHARE WITH OTHER FINANCE PROFESSIONALS FROM AROUND THE GLOBE. WE HAVE 20
SPEAKERS, 9 SESSIONS, AND 4 EXPERIENCES TAILORED TO YOU. REGISTER TODAY FOR YOUR
OPPORTUNITY TO JOIN THE LARGEST AND LONGEST RUNNING SHARED SERVICES CONFERENCE.







WHY ATTEND?

FINANCE AND ACCOUNTING HAVE SEEN A SHIFT IN THE PAST DECADE TOWARDS THE GBS
MODEL WITH TECHNOLOGY ACCELERATING THE PACE OF CHANGE. AND AFTER THE PANDEMIC,
THE NEED TO DIGITIZE AND AUTOMATE FINANCIAL PROCESSES IS CLEAR WITH HYBRID AND
REMOTE WORKING BECOMING COMMONPLACE. ACCOUNTS PAYABLE AUTOMATION, MODERN
ORDER-TO-CASH, DIGITIZED PROCURE-TO-PAY, AND MORE ARE PRIORITIES FOR
ORGANIZATIONS DURING THEIR TECHNOLOGY TRANSFORMATION. WE UNDERSTAND THE MOST
PRESSING CHALLENGES FINANCE LEADERS AND WORKERS ARE FACING THIS YEAR, AND WE’VE
DESIGNED OUR PROGRAM TO MEET YOUR NEEDS. AT SSOW 2023, YOU CAN DESIGN YOUR
AGENDA AROUND WHAT MATTERS MOST TO YOU. 


KEY TOPICS AND THEMES
 * FINANCIAL TRANSFORMATION

 * ACCOUNTS PAYABLE AUTOMATION

 * MAXIMIZING COST EFFICIENCY

 * LONG-TERM INFLATION

 * FINANCIAL TECHNOLOGY








JOIN OTHER FINANCE INDUSTRY EXPERTS FROM COMPANIES LIKE AMAZON, MASTERCARD,
PFIZER, AND MORE AT #SSOWEEK.







HIGHLIGHTED SESSIONS

Developing and Delivering a Digital Ready Financial Transformation Roadmap


Track: Procurement & Supply Chain: Enabling Business Agility via P2P –
Digitalizing your Procurement Process


Track: How to Maximize Cost Efficiency and Reduce Bad Debt in SSCs Using
Artificial Intelligence


In this session you will hear from a Fortune 500 GBS leader who embarked on a
financial transformation journey that included O2C, AP and R2R automation. This
session will focus on:

 * Which process was selected first and why
 * Initial timelines & budgets vs actuals
 * KPIs beyond cost savings & delivering value back to the business
   

Procure-to-pay software solutions can strengthen compliance and control among
vendors, contracts, regulations, buyers, and accounts payable because it helps
organizations buy from preferred suppliers at negotiated prices without manual
paperwork and spreadsheet headaches.


When your goal is to have more money in the bank, it’s worth taking a fresh look
at different approaches. Join this case study to learn how a Shared Services
Center was able to implement an AI-based O2C platform that delivered stronger
business outcomes such as 30–40% DSO (days sales outstanding) improvements, 35%
greater efficiency, and over 60% frictionless processing (digital augmented
straight-through processing) when integrated with intelligent automation.










OTHER FINANCE SESSIONS

Track: Finance Technology: The Risks and Benefits of Scaling in the Cloud
March 22, 2023

 * What are the market implications and opportunities of a cloud-native RPA
   platform? For starters, it would bring intelligent automation to a much wider
   audience, from new enterprises looking to start and scale rapidly to those
   already on their journey. This session will detail how a well-executed
   platform implementation has the potential to drive a step-change in the speed
   of adoption of intelligent automation, scaling its use, while driving down
   the total cost of ownership (TCO) for adopters. 




Track: Template, Tools & Recipes: Capacity Building: The Flowchart to Succession
Planning from Day One 
March 21, 2023

 * GBS Leaders must always prepare for ‘what’s next.’ One of the disruptors you
   can count on is high attrition rates that threaten to slow down or even halt
   productivity as organizations struggle to fill vital roles. Join this session
   to hear how a CFO plans for the worst from day one while maintaining employee
   satisfaction engagement. Each attendee will leave with a roadmap to apply
   these techniques themselves.




Interactive Finance Discussion Groups:

 * Remaining Financially Compliant in a Globalized World (March 22, 2023)
 * Achieving Record-to-Report Excellence (March 22, 2023)
 * Cash is Still King: Advancing Your O2C Automation Journey (March 22, 2023)
 * Shared Services for FP&A - What are the Risks & Rewards? (March 22, 2023)







SPEAKER SPOTLIGHTS














SSON IMPACT AWARDS

SSON's Shared Services & Outsourcing Impact Awards is a globally recognized,
annual industry awards ceremony, which honors and celebrates Shared Services &
GBS teams who have exceeded industry standards in their SS&O initiatives. Any
SSO/GBS in North America can apply for the Finance Transformation Impact Award
now, or any of the other 10 awards categories. 

 * Applications Due: Friday, January 13, 2023
 * Finalist Announcement: Friday, February 17, 2023
 * Winners Announcement: Wednesday, March 22nd @ SSOW North America Black Tie
   Awards Gala 2023!














ADDITIONAL FINANCE RESOURCES

Leading Order-to-Cash Amid COVID-19

While the fears of economic uncertainty and global recession are grappling every
business amid the COVID-19 pandemic, focus on cash flow - managing risk,
maximizing liquidity from receivables, and optimizing worker capital - has
become paramount for every business - big or small.

Transforming AP Operations: More Than Adding Automation, It Requires Content
Intelligence

The pandemic put a spotlight on manual invoice processing and paper plagued
workflows. Shared Services teams found themselves thrust into remote work with
operations that still relied on paper-based processes executed with manual
workflows and handoffs. The future of work includes remote work as a key
component to renewed organizational design and workflows. How has work been
redesigned as a result of what accounting teams learned from the pandemic?

How Establishing a Governance Model Helps Outsourcing Accounts Receivable

The accounts receivable landscape has been changing at a rapid pace over the
last several years. AR teams are currently seeing deductions and chargebacks go
through the roof, and many are noticing difficulties with the order-to-cash
process. In response, organizations are increasing their investment in
automation to benefit these teams.

State of Order-to-Cash in Shared Services

The lagging health of the O2C process is reflected across key metrics, which
tell a somber story: DSO is up, deductions are up, money is being left on the
table. However, not all is lost. Service delivery and sourcing models are being
reevaluated with a preference for captives; and automation-driven technology is
proving effective at recouping lost cash. 









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