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logo_asp_green cross menu Skip to main content * About * About World Retail Congress * 2024 Advisory Board * Attend * Why attend? * Explore 2024 themes * Registration & Pricing * Venue * Programme * Speakers * Sponsor * Sponsors & Partners * Why sponsor? * Post Event Performance Report 2023 * Insights * News * Research & reports * Video interviews * Register * About * About World Retail Congress * 2024 Advisory Board * Attend * Why attend? * Explore 2024 themes * Registration & Pricing * Venue * Programme * Speakers * Sponsor * Sponsors & Partners * Why sponsor? * Post Event Performance Report 2023 * Insights * News * Research & reports * Video interviews * Register * * About * About World Retail Congress * 2024 Advisory Board * Attend * Why attend? * Explore 2024 themes * Registration & Pricing * Venue * Programme * Speakers * Sponsor * Sponsors & Partners * Why sponsor? * Post Event Performance Report 2023 * Insights * News * Research & reports * Video interviews * Register * HERO SLIDER HIGH PERFORMANCE RETAIL * 1 THE PREMIER MEETING PLACE FOR GLOBAL RETAIL LEADERS World Retail Congress returns in 2024 with over 800 retail leaders coming together to learn, network and develop strategies for the year ahead and beyond. We are delighted to be hosted in Paris, a global centre of extraordinary retail and a prime location in this exciting year. Our theme, High Performance Retail, focuses on the traits needed to be truly world-class in today’s retail landscape. We are inspired by the perseverance, passion and commitment required to be a winner and see these traits echoed in today’s retail titans. Take away honest lessons from retail’s most inspiring voices. Connect with global leaders defining the future of the industry. Join us in 2024 to explore the path to high performance. Sponsor in 2024 Join fellow leaders Your browser does not support the video tag. CONTENT STEERED BY LEGENDS Our agenda undergoes in-depth research, with the help of our Advisory Board, who represent companies that operate in over 116 countries, employ over 1 million people worldwide and generate over $200 billion in annual revenues. Find out who they are and how you could be connecting with them face to face in 2024. Meet our Advisory Board HIGH PERFORMANCE RETAIL The 2024 themes highlight stories of inspirational performance and explore the winning formula needed to achieve truly incredible results. WINNING WITH CUSTOMERS Customer-centricity is an integral requirement of any high-performing retailer today. Putting customer experience at the heart of every interaction, and across every channel is essential to win and retain market share. WINNING TEAMS Your people are the backbone of any organisation and supporting, stretching, and inspiring your teams to become truly high performing will take your business to the next level. WINNING INNOVATION Navigating a fast-moving landscape of innovation is no easy task. Identifying and deploying the new technologies that will have a real impact on your business performance will set you apart. WINNING WITH PURPOSE High performing sustainable operations are crucial to our planet. Retailers who have put purpose at their core are winning customers, share of wallet and brand loyalty. BE PART OF SHAPING GLOBAL RETAIL ATTEND Join the annual gathering of World Retail Congress in Paris as senior leaders from retailers across the world gather to be challenged, inspired and form lasting partnerships. Register SPONSOR It is only through collaboration and partnerships that retailers will truly achieve high performance and prosper in the long term. Be the top-choice partner and sponsor the Congress. GET INVOLVED GAIN INSIGHT Throughout the year, World Retail Congress provides you with exclusive reports designed to inform, challenge and provide answers. VIEW OUR REPORTS Loading * * * * * * * * An excellent and invaluable opportunity to connect, share and learn from the best retailers and experts in the world.” Magnus Brehmer Partner | The Sephia Group * The most interesting retail event I’ve participated in for a very long time. Well done! Elizabetta Camilleri Founder & CEO | Shopological * The content here is so wonderful, it’s so amazing and inspiring. John Vincent Co-Founder | LEON * The best learning experience in retail that I had; the Congress gained me several years of experience in only 3 days. Innovation Manager | Sony Mobile Communications 1 2 3 4 PrevNext Read All CONGRESS RESEARCH & INSIGHTS To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges. Loading * THE GLOBAL INNOVATION REPORT: 18 RETAILERS BLAZING A TRAIL 24 Aug 2023 Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol ... Read More * Twitter * Facebook * LinkedIn * Email * CHAIRMAN’S REVIEW 2023 05 Jun 2023 The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do ... Read More * Twitter * Facebook * LinkedIn * Email * SUPPLY CHAIN 2024 16 May 2023 Your peers’ top supply chain and tech investment priorities How retailers are innovating Exclusive ranking of retailers and brands Case studies from JD Sports, New Look and more... Get Instant Access ... Read More * Twitter * Facebook * LinkedIn * Email * RESILIENT RETAIL REPORT 25 Apr 2023 For 2023, World Retail Congress has teamed up with the experts from BCG to deliver a thorough and thought-provoking report that delves into the looming concerns for top retail businesses. The report g ... Read More * Twitter * Facebook * LinkedIn * Email * TRANSFORMATIONAL RETAIL REPORT 25 Apr 2023 World Retail Congress is partnering with AlixPartners, a global management consulting firm, on a research study about digital transformation. Discover all of the illuminating findings from the survey ... Read More * Twitter * Facebook * LinkedIn * Email * PURPOSEFUL RETAIL REPORT 25 Apr 2023 World Retail Congress and Deloitte, with real-life case studies from Google Cloud, have devised an in-depth report, diving into new and innovative ways retailers are driving sustainability using the l ... Read More * Twitter * Facebook * LinkedIn * Email * 1 * 2 * 3 * 4 * 5 * 6 * ... * 10 * * VIEW MORE View on Instagram JOIN RETAIL LEADERS SHAPING THE FUTURE OF GLOBAL RETAILERS REGISTER QUICK LINKS * Contact us * Register your interest * Sponsorship Opportunities * Congress research & insights * Terms and Conditions * Twitter * LinkedIn * Instagram * YouTube ABOUT WORLD RETAIL CONGRESS Since 2007, World Retail Congress has been the premier platform for in-depth research, content and events; driving retail growth and inspiring valuable global connections. LOCATION Hyatt Regency Paris Etoile France 2024 DATES Tuesday 16 April Wednesday 17 April Thursday 18 April Organised by William Reed International Ltd, Broadfield Park, Crawley RH11 9RT. Registered in England No. 5580964. VAT Registration: FR 11980901474 © William Reed Ltd 2023. All rights reserved. Registered Office: Broadfield Park, Crawley RH11 9RT. Registered in England No. 2883992. 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