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Submission: On September 29 via manual from US — Scanned from DE
Submission: On September 29 via manual from US — Scanned from DE
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Text Content
Skip to content * HOME * ABOUT US * Who We Are * Meet The Team * OUR SERVICES * Customer Experience * Content Moderation * AI Operations * Back Office Support * Partner Marketplace * INDUSTRIES * e-Commerce & Retail * Travel, Transportation & Hospitality * Fintech & Insurance * Social Media, Entertainment & Gaming * HiTech Hardware & Software * HealthTech & Wellness * Legal & Construction * Education Technology * INSIGHTS * Blog * News & Press * Case Studies * Events * Free Resources * Glossary * SOCIAL IMPACT * LOCATIONS * United States * Philippines * Colombia * India * CAREERS * Join us * Join: PH * Join: CO Menu * HOME * ABOUT US * Who We Are * Meet The Team * OUR SERVICES * Customer Experience * Content Moderation * AI Operations * Back Office Support * Partner Marketplace * INDUSTRIES * e-Commerce & Retail * Travel, Transportation & Hospitality * Fintech & Insurance * Social Media, Entertainment & Gaming * HiTech Hardware & Software * HealthTech & Wellness * Legal & Construction * Education Technology * INSIGHTS * Blog * News & Press * Case Studies * Events * Free Resources * Glossary * SOCIAL IMPACT * LOCATIONS * United States * Philippines * Colombia * India * CAREERS * Join us * Join: PH * Join: CO Contact us * HOME * ABOUT US * Who We Are * Meet The Team * OUR SERVICES * Customer Experience * Content Moderation * AI Operations * Back Office Support * Partner Marketplace * INDUSTRIES * e-Commerce & Retail * Travel, Transportation & Hospitality * Fintech & Insurance * Social Media, Entertainment & Gaming * HiTech Hardware & Software * HealthTech & Wellness * Legal & Construction * Education Technology * INSIGHTS * Blog * News & Press * Case Studies * Events * Free Resources * Glossary * SOCIAL IMPACT * LOCATIONS * United States * Philippines * Colombia * India * CAREERS * Join us * Join: PH * Join: CO Menu * HOME * ABOUT US * Who We Are * Meet The Team * OUR SERVICES * Customer Experience * Content Moderation * AI Operations * Back Office Support * Partner Marketplace * INDUSTRIES * e-Commerce & Retail * Travel, Transportation & Hospitality * Fintech & Insurance * Social Media, Entertainment & Gaming * HiTech Hardware & Software * HealthTech & Wellness * Legal & Construction * Education Technology * INSIGHTS * Blog * News & Press * Case Studies * Events * Free Resources * Glossary * SOCIAL IMPACT * LOCATIONS * United States * Philippines * Colombia * India * CAREERS * Join us * Join: PH * Join: CO Contact us JOIN US WE KNOW THE IMPACT A GREAT WORK ENVIRONMENT CAN HAVE. FROM MUTUAL RESPECT AND COMMITMENT TO PROFESSIONALISM AND A BIT OF FUN, WE STRIVE TO MAKE EVERY TEAM MEMBER FEEL LIKE THEY ARE CRUCIAL TO OUR SUCCESS. Working from home Working from home Our Career Hub Join us: Philippines Do you want to be part of the Philippine team? Discover our job openings in four iconic locations. Join us Join us: Colombia Do you want to be part of the Colombian team? Discover our job openings in three historic locations. Join us EMPLOYEE ENGAGEMENT WE HIRE THE BEST — AND WE MAKE THEM EVEN BETTER. Our recruitment process is unmatched and attracts the top candidates available. Our career development program ensures that we utilize our talent to their greatest strengths. Employees are trained as in-house subject matter experts for a client, specializing in the client’s brand, business, customers, goods, services and culture. Each employee goes through a rigorous training program and collaborates with management on continual development. OPEN COMMUNICATION We place a high priority on ensuring that all of our employees feel valued and heard. Employees have a place to express issues, make suggestions, and provide words of support during our regular town hall meetings. We pride ourselves on transparent communication, it motivates both our employees and our business to strive to be the greatest versions of themselves while also fostering a truly dynamic workplace. HAPPY EMPLOYEES MEAN HAPPY CLIENTS Our primary competitive advantage is our front-line agents. They are happy, loyal, and motivated to deliver exceptional results for our customers. Why? Because we invest in their long term development. Having been in the business for 20 years, we know high employee satisfaction leads to high client satisfaction GET COMFY Our cutting-edge facilities are designed to inspire our employees and boost production. We have training areas, break areas and conference rooms that promote a comfortable working atmosphere, so our offices occasionally feel like a home away from home. You won’t feel crowded because there is enough space and ergonomic seating for employees. Although each of our locations has its own design, they all share the same mission: to make work feel less like work and more like our employees are pursuing their passions. KEY FIGURES FROM THE OP360 2021 EMPLOYEE ENGAGEMENT SURVEY WE ASKED OUR EMPLOYEES WHAT IT’S LIKE TO WORK AT OP360. 81% OF OUR EMPLOYEES RESPONDED AND HERE IS WHAT THEY THOUGHT. ARE SATISFIED WITH THEIR JOB HAVE FUN AT WORK HAVE FUN AT WORK BELIEVE TEAMWORK IS AN IMPORTANT PART OF THE COMPANY CULTURE AFFIRMED THAT COACHING AND PERFORMANCE REVIEWS ARE DONE REGULARLY AFFIRMED THAT COACHING AND PERFORMANCE REVIEWS ARE DONE REGULARLY WOULD REAPPLY TO THE SAME ROLE AGAIN AT OP360 GIVEN THE CHANCE WOULD RECOMMEND THE COMPANY TO A FRIEND WOULD REAPPLY TO THE SAME ROLE AGAIN AT OP360 GIVEN THE CHANCE WOULD RECOMMEND THE COMPANY TO A FRIEND EMPLOYEE ENGAGEMENT EMPLOYEE WELFARE OUR EMPLOYEES’ WELFARE AND HOLISTIC DEVELOPMENT IS IMPORTANT TO US. WE ENSURE IT REMAINS A TOP PRIORITY IN OUR WORKFORCE. MENTAL HEALTH WELLNESS PROGRAM We regularly run mental health wellness initiatives to encourage work-life balance and to create powerful coping skills. SAFETY AND HEALTH INITIATIVES We regularly hold occupational health and safety training. We also offer shuttle services to employees to reduce their exposure to the public. TELECOMMUTING PROGRAM Our telecommuting program offers eligible employees the opportunity to work remotely with stable and fast internet, ensuring a continuous level of service for our customers. UPSKILLING AND CAREER The “always be learning” philosophy is something we uphold. Every employee takes part in an annual personal development to identify any training and upskilling needs for their continuous development. INCLUSION & DIVERSITY We employ over 3,000 people who continue to teach us about diversity and inclusion. We listen and respond which is why we have a range of advocacy groups in the organization. Our team asked for a Celebration of Diversity Ball this year for Pride month. WORKING FROM HOME ACHIEVE YOUR PERSONAL AND FINANCIAL GOALS WITHOUT LEAVING THE COMFORT OF YOUR OWN HOME. Our work-from-home positions can help you achieve a work-life balance, embrace a fantastic remote office team whilst bidding farewell to traffic and a long commute. You will collaborate with some of the finest brands in the world to help clients with a variety of needs. We are united by our shared values, mission and vision. Our talented and diversified teams reflect the international client base we face. We hire people who are motivated, disciplined and experienced. Our employees are a direct and important link between our clients and their customers. To ensure working from home is right for you, you should be: * Organized * Independent * Disciplined * Effective communicator * Personable * Focused Device requirements to work from home include: * Computer device specification: i5 Processor and 8 gig ram (equivalent or higher) * Internet speed minimum of 20mbps * Quiet home working environment * Noise cancelling headphones with built-in microphone boom * Sharp camera with good lighting (for video/visual accounts) CAREER HUB JOIN OUR VIRTUAL WALK-IN CAREER HUB. FOLLOW THESE STEPS TO FIND OUT HOW. Go to careers.op360.com and create an account. Choose the position you wish to apply for, fill out all the details needed and upload your most recent CV. Follow the guidelines before joining any OP360 Zoom links. You will be routed to a holding room and kindly wait for you to be admitted. SCHEDULE 10PM-2PM Join Zoom 2PM-4PM Join Zoom SCHEDULE 4PM-6PM Join Zoom 6PM-10PM Join Zoom 10PM-12PM Join Zoom “The OP360 team is doing a phenomenal job on critical tickets. We haven’t achieved that ever and that’s big kudos to them and their staff. Overall, the performance is great.” Shaghan, Manager “Team OfficePartners360 has exceeded our expectations! They have been extremely helpful and helped to shape our business. keep up with the amazing work!” Mariachiara, Senior Associate “It’s a pleasure working with this BPO organization! OP360 is receptive to feedback and always rises to and meet or exceed the challenges, tasks and goals at hand.” Jackie, Finance Specialist “Great job OfficePartners360. We love working withOP360 and look forward to a long and successful partnership!” Bjoern, Director “The OP360 team is doing a phenomenal job on critical tickets. We haven’t achieved that ever and that’s big kudos to them and their staff. Overall, the performance is great.” Shaghan, Manager “Team OfficePartners360 has exceeded our expectations! They have been extremely helpful and helped to shape our business. keep up with the amazing work!” Mariachiara, Senior Associate “It’s a pleasure working with this BPO organization! OP360 is receptive to feedback and always rises to and meet or exceed the challenges, tasks and goals at hand.” Jackie, Finance Specialist “Great job OfficePartners360. We love working withOP360 and look forward to a long and successful partnership!” Bjoern, Director “The OP360 team is doing a phenomenal job on critical tickets. We haven’t achieved that ever and that’s big kudos to them and their staff. Overall, the performance is great.” Shaghan, Manager “Team OfficePartners360 has exceeded our expectations! They have been extremely helpful and helped to shape our business. keep up with the amazing work!” Mariachiara, Senior Associate “It’s a pleasure working with this BPO organization! OP360 is receptive to feedback and always rises to and meet or exceed the challenges, tasks and goals at hand.” Jackie, Finance Specialist “Great job OfficePartners360. We love working withOP360 and look forward to a long and successful partnership!” Bjoern, Director Previous Next “The OP360 team is doing a phenomenal job on critical tickets. We haven’t achieved that ever and that’s a big big kudos to them and their staff. Overall, the performance is great.” Shanghan, Manager “Team OfficePartners360 has exceeded our expectations! They have been extremely helpful and helped to shape our business. keep up with the amazing work!” Mariachiara, Senior Associate “The OP360 team is doing a phenomenal job on critical tickets. We haven’t achieved that ever and that’s a big big kudos to them and their staff. Overall, the performance is great.” Shanghan, Manager “Team OfficePartners360 has exceeded our expectations! They have been extremely helpful and helped to shape our business. keep up with the amazing work!” Mariachiara, Senior Associate “The OP360 team is doing a phenomenal job on critical tickets. We haven’t achieved that ever and that’s a big big kudos to them and their staff. Overall, the performance is great.” Shanghan, Manager “Team OfficePartners360 has exceeded our expectations! They have been extremely helpful and helped to shape our business. keep up with the amazing work!” Mariachiara, Senior Associate Previous Next JOIN US: PHILIPPINES DO YOU WANT TO BE PART OF THE PHILIPPINES TEAM? DISCOVER OUR JOB OPENINGS IN FOUR ICONIC LOCATIONS. Join us JOIN US: COLOMBIA DO YOU WANT TO BE PART OF THE COLOMBIAN TEAM? DISCOVER OUR JOB OPENINGS IN THREE HISTORIC LOCATIONS. Join us Join us: Philippines Do you want to be part of the Philippine team? Discover our job openings in four iconic locations. Join us Join us: Colombia Do you want to be part of the Colombian team? Discover our job openings in three historic locations. Join us JOIN US: PHILIPPINES DO YOU WANT TO BE PART OF THE PHILIPPINES TEAM? DISCOVER OUR JOB OPENINGS IN FOUR ICONIC LOCATIONS. Join us JOIN US: COLOMBIA DO YOU WANT TO BE PART OF THE COLOMBIAN TEAM? DISCOVER OUR JOB OPENINGS IN THREE HISTORIC LOCATIONS. Join us info@officepartners360.com (844) GO-OP360 Toll-Free; or (844) 466-7360 © 2023 OP360 NAVIGATION About us Case Studies Social Impact Careers Contact Trust Center SERVICES Customer Experience Content Moderation AI Operations Back Office Support LOCATIONS United States Philippines Colombia INDIA USEFUL LINKS Terms of Use Legal Disclaimer Cookie Policy Privacy Policy Opt-out for CA Residents Sitemap Ti-linkedin Instagram Twitter Social_facebook info@officepartners360.com (844) GO-OP360 Toll-Free; or (844) 466-7360 © 2023 OP360 NAVIGATION About us Case Studies Social Impact Careers Contact Trust Center SERVICES Customer Experience Content Moderation AI Operations Back Office Support LOCATIONS United States Philippines Colombia INDIA USEFUL LINKS Terms of Use Legal Disclaimer Cookie Policy Sitemap Ti-linkedin Instagram Twitter Social_facebook Finding the right Outsourcing Partner doesn’t have to be hard If you’ve been wondering how to save your organization a ton of money, be more productive, and rapidly expand your operation then our FREE GUIDE is for you. Download it now! Submit Finding the right Outsourcing Partner doesn’t have to be hard If you’ve been wondering how to save your organization a ton of money, be more productive, and rapidly expand your operation then our FREE GUIDE is for you. Download it now! Submit