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Onboarding Page
 * The Project
 * The Process
 * Current Transit Options
 * Goals of the COA
 * The Considerations
 * The Considerations (Rider)
 * The Considerations (Non Rider)
 * What Are We Evaluating?
 * Share Your Thoughts
 * Next Steps
 * Thank you!

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THE PROJECT

The City of Tucson (City), in partnership with the Pima Association of
Governments (PAG) is completing a Comprehensive Operational Analysis (COA) on
Sun Tran, Sun Link, Sun Express, and Sun Shuttle services.


WHAT IS A COMPREHENSIVE OPERATIONAL ANALYSIS (COA)?

A COA evaluates all aspects of existing transit services, access, and equity to
develop opportunities/recommendations for improving the value, efficiency, and
performance of current transit options.

Click image to expand




THE PROCESS

The Sun Systems Comprehensive Operational Analysis (COA) will review and
evaluate Sun Tran, Sun Link, Sun Express, and Sun Shuttle services to determine
potential improvements with the goal of creating a more equitable, effective,
and efficient transit network.


STEPS OF THE COA

Click image to expand | Versión en español





CURRENT TRANSIT OPTIONS

Want to learn more about the transit services being evaluated? Simply hover over
each card below to learn more about the different transit services in Tucson.

FAST FACT!

These services support nearly 60,000 rides a day within Tucson and the greater
Tucson area.

Bus service that travels along identified routes

Streetcar service near downtown Tucson and the University of Arizona

A fast commuter transportation option that makes limited stops from outlying
areas to major destinations and operates Monday through Friday during peak
commuting hours.

A smaller bus option that services suburban and more rural areas and connects to
local destinations such as schools, grocery stores and shopping centers.

A curb-to-curb, shared dial-a-ride service for those traveling within a
designated area. This includes complimentary paratransit services as well.




GOALS OF THE COA

Identify opportunities to improve the efficiency, effectiveness, and equity of
current transit options.

Enhance the transit system to better support the needs of the community.

Propose recommendations for future service changes or expansions.





THE CONSIDERATIONS

As a part of this project, it is important to understand considerations related
to current transit services, as well as the community’s perception and
experience with transit. The following pages identify key considerations we have
identified through rider and non-rider surveys, as well as a general review of
current operations/service.





THE CONSIDERATIONS (RIDER)


THE CONSIDERATIONS RIDER PERCEPTIONS AND EXPERIENCE

 * The majority of riders use transit services to and from home/work.
 * 27.7% of weekday riders viewed “More weekend service” as the most important
   transit service enhancement.
 * 32.6% of weekend riders also viewed “More weekend service” as the most
   important transit service enhancement.

Sun Tran service is reduced by nearly half on weekends:

 * Saturdays = 54% of weekday service
 * Sundays = 43% of weekday service

 * On weekdays, 29 routes operate every 30 minutes or less, but on Saturdays,
   only 10 routes operate every 30 minutes or less.
 * Sun Shuttle routes 412, 413, and 440 operate Saturdays but not Sundays.
 * Sun Shuttle routes 401, 421, 430, and 450 do not operate on weekends.


WHY IS THIS IMPORTANT?

As a part of this study, we are analyzing existing transit services, use, and
access. Understanding how riders are using transit is critical. This knowledge
helps us better evaluate potential gaps in destinations, routes, speed, or hours
of operations to help increase access to transit and create a more equitable
transit experience.




THE CONSIDERATIONS (NON RIDER)


THE CONSIDERATIONS NON-RIDER PERCEPTIONS AND EXPERIENCE

 * Nearly 65% of Tucson residents believe public transportation is very
   important but have not used public transit in the last year.
 * 50% of non-riders say transit does not take them where they need to go.
 * Nearly 23% of non-riders are either “not sure” or “do not know” if Sun Tran
   services are available near their neighborhood.
 * 80% believe it is “very important” that public transit serves low‐income,
   disabled, students, or senior populations who have limited transportation
   options.

Top motivators that would encourage non-riders to use public transit are:

 * If travel time was the same or less than traveling by vehicle (44%).
 * If buses were scheduled at stops more frequently (38%).
 * If transit stops were located closer to their home, work, and/or places they
   visit most frequently (30%).


WHY IS THIS IMPORTANT?

Our non-rider community provides critical information to the project by
highlighting perceived transit service access, reliability, availability, and
efficiencies. This information highlights critical areas of consideration that
may help us achieve more efficient, accessible, and equitable transit services
and potentially increase overall ridership.




WHAT ARE WE EVALUATING?

Want to learn more about what we are reviewing? Check our map to see each
service and the areas we are studying.


TELL US WHAT YOU THINK!

Want to provide input on a specific location, route, or service? Simply toggle
on the service layer using the key at the top right, drop a pin in the specific
location and fill out our form.





SHARE YOUR THOUGHTS

We want to hear from you!

Add a Comment to our Map
Take our Survey
Attend our Upcoming Events

POP-UP EVENTS | TUESDAY, FEBRUARY 7, 2023:

 * Roy Laos Transit Center
   205 W Irvington Rd, Tucson, AZ 85706 - 8 a.m.
 * Tohono T'adai Transit Center
   4540 N Stone Ave, Tucson, AZ 85705 - 8 a.m.
 * Ronstadt Transit Center
   215 E Congress St, Tucson, AZ 85701 - 3 p.m.
 * San Xavier Del Bac Bus Stop #1, Route 440
   - 3 p.m.

VIRTUAL MEETING | THURSDAY, FEBRUARY 9, 2023 | 6 – 7 P.M.

 * Phone: +1-408-418-9388
 * Link: bit.ly/tucson-coa
 * Webinar number: 2492 406 9654
 * Password: TCOA (8262 from phones)

Como unirse (Español)

 * Teléfono: +1-408-418-9388
 * Enlace: bit.ly/tucson-coa
 * Número de Reunión: 2483 041 6103
 * Clave: TCOA (8262 desde telefonos)




NEXT STEPS

Following the current phase, the project team will review results and public
input to help guide the initial development of service recommendations. Once
initial recommendations are developed, they will be shared with stakeholders and
the public for review in late spring 2023.


STEPS OF THE COA

Click image to expand | Versión en español





THANK YOU!


STAY CONNECTED

 * Phone: (520) 792-9222
 * TDD: (520) 628-1565
 * Email: SunTranInfo@tucsonaz.gov
 * www.suntran.com


FOLLOW US ON:




TITLE VI

Public transit services are provided without regard to race, color or national
origin. If you would like additional information on Sun Tran, Sun Van, Sun
Shuttle and/or Sun Link’s nondiscrimination obligations or would like to file a
complaint, please call (520) 792-9222 (or TDD: (520) 628-1565) or visit
suntran.com/titlevi-ada/.



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SUN SYSTEMS COMPREHENSIVE OPERATIONAL ANALYSIS

Hi, we’re glad you’re here! Before you head into our online meeting, take a
moment to sign in and sign up for more project updates.


HOW TO PARTICIPATE

Please review the slides to learn more about the study. Some slides will have
areas to provide your input.

To stay informed of future events for the study, add your name and email to the
study mailing list.


HOW TO NAVIGATE THIS SITE

 * Click on the arrows on the right side of your screen to move forward.
 * Use the navigation bar at the left of your screen to revisit any part of the
   meeting.
 * Share your comments in the survey, interactive map, and more.


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