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Dammam, Saudi Arabia
Dammam, Saudi Arabia
Toronto
Anaheim, CA
Hyderabad, India
Montreal
Montreal
Tokyo, Japan
Atyrau, Kazakhstan
Gaithersburg, MD
Kabul, Afghanistan
Kabul, Afghanistan
El Paso, TX
Shanghai, China
Fort Worth, TX
Casablanca, Morocco
Casablanca, Morocco
Detroit, MI
Luxembourg
Washington, DC



Appleton Greene & Co is a niche corporate training provider, operating on a
global scale. We specialize in the provision of standard and bespoke training
programs for corporate clients, which are all process-driven and which are
implemented and supported over a sustainable period of time. We service clients
in most international locations. Appleton Greene trades from offices located in
New York, George Town, Geneva and London, but operates as virtually as possible
and has hundreds of independent Learning Providers, Program Directors,
Consultants and Support Staff, located in most major cities worldwide, including
emerging markets, all working remotely via Appleton Greene cloud servers.

Our approach to global localization enables us to provide clients with a truly
international service with that all important personal touch. Appleton Greene
corporate training programs can be provided virtually or locally and they are
all unique in that they each individually focus upon a specific business
function. Programs are implemented over a sustainable period of time and
professional support is consistently provided by qualified learning providers
and specialist consultants. There are hundreds of established Appleton Greene
corporate training products now available to clients within customer services,
e-business, finance, globalization, human resources, information technology,
legal, management, marketing and production. It does not matter whether your
employees are located within one office, or an unlimited number of international
offices, we can still bring them together to learn and implement specific
business processes collectively.



SERVICES

Appleton Greene has hundreds of established corporate training programs to
choose from, including standard programs and bespoke programs. The interactive
Appleton Greene training process ensures that clients’ employees are able to
implement what they learn within their working environment. Learning is the
catalyst for change and evolution. Knowledge transfer is the key to competitive
advantage.



CLIENTS

Appleton Greene clients tend to be proactive organizations, where their most
valuable asset is considered to be their human resources. Business process
improvement is always driven by people, business sustainability is dependent
upon client and people retention. At Appleton Greene, this is achieved through
knowledge transfer, empowerment, support and engagement.



PEOPLE

Appleton Greene, is blessed with having an excellent global team of qualified,
experienced and intuitive people, including professors, learning providers,
program directors, consultants, and service support managers. We also outsource
to independent consultants and consulting companies. Our people have a passion
for learning and teaching. Great personal satisfaction is achieved through
enabling others.



LOCATIONS

Appleton Greene is a niche corporate training provider, operating on a global
scale. Our people work remotely from a variety of different international
locations. We have learning providers, program directors, consultants and
clients, located in the United States, Europe, Switzerland, Canada, Middle East,
Africa, India, Pakistan, China, Japan, Far East, South America, Australasia and
the Caribbean.



CONTACT INFORMATION

International toll free number: +1 (877) 464-5599
New York: +1 (212) 418-5225
Premium Support (USA): +1 (585) 937-3368
Premium Support (UK): +44 169-266-1091
Contact Us




INFORMATION GUIDES

Accredited Consultant Service (ACS)
Independent Consulting: The 15 Critical Success Factors (CSF)
Certified Learning Providers (CLP)
Professional Email Marketing Campaigns (PEMC)




Copyright 2022 Appleton Greene & Co | All Rights Reserved | Privacy Policy |
Terms Of Use



P. SCHWARTZ

UNITED STATES

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"A successful product needs to engage customers in such a way as it stimulates
the imagination. Appleton Greene has managed to achieve this with it’s corporate
training programs. They are developed by individuals who are clearly passionate
and believe in what they do and this enthusiasm is transferred through our
employees into business process improvements."

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L. WHITBECK

UNITED STATES

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"Boeing - I am honored to clearly and emphatically state my absolute confidence
in Ms. Whitbeck. She has earned my sincere respect and admiration. She is the
epitome of exceptional personal and professional ethics, inspiring complete
trust and confidence. In a single word, “insightful” is often and easily applied
to Ms. Whitbeck as a consultant and trainer. She gathers facts and data, while
rejecting complacency to reveal blinders that were holding our team back. She
understands the human element in the equation which facilitates a transparent
and empowered working relationship. She has a comprehensive knowledge of sales
strategy, techniques, and psychology. She helped us map and then build an
effective streamlined methodology and process. She challenged every team member
in the best way to grow and reconnect with their passion to be of service. Ms.
Whitbeck easily works across multi-functional departments within organizations,
bringing us together to define realistic strategies for achieving our goals for
growth in sales and profits. She quickly understood our needs and has been
instrumental in assisting us implement refinements to our thinking, processes,
and customer journey. https://www.appletongreene.com/clp-cih-sales-strategy"

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J. LUMB

UNITED STATES

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"Hewlett Packard - HP’s optical storage business unit desired to improve its
performance by getting closer to customers to enable tailoring of solutions that
matched regional customer experience expectations and improve profitability.
Utilizing regional market and total customer experience analyses, Mr. Lumb's
program helped HP’s business unit to design and transition its business unit
model from a centralized global model to a global technology hub and 3 solution
strategy/solution delivery-focused regional business units (Americas, APAC and
EMEA). During this transformation, clear cross-functional roles,
responsibilities, processes, information flows, and metrics were well defined
and implemented. The end results were better regionalized products and processes
optimized to deliver and did deliver superior performance in each region.
https://www.appletongreene.com/clp-product-lifecycle"

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DR. HOUSE

UNITED STATES

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"Dr. House is the Association of California Water Agencies (ACWA) energy
consultant, representing 500 water agencies which are responsible for over 90
percent of the water delivered in California and is the California Rural Water
Association (CRWA) energy specialist, representing over 1,100 rural water and
wastewater systems. He works for the California Public Utilities Commission as
an expert witness on transmission issues and their water-energy expert. He is
the Energy and Efficiency Trainer for the National Rural Water Association
(NRWA). He is also an investment management expert consultant in the water and
energy areas for: Gerson Lehrman Group-GLG Scholar Program; eWork Markets; Price
Waterhouse-Vantage Marketplace; Roundtable Group; Standard & Poor’s Society; and
the Coleman Research Group. He has been responsible for the training and
installation of over 25 small hydroelectric facilities in Southeast Asia. I
would have no hesitation in recommending him.
https://www.appletongreene.com/acs-sustainable-development"

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J. BALDWIN

SWITZERLAND

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"Having implemented a number of Appleton Greene programs successfuly during the
last 10 years or so, we started implementing their Crisis Management program as
soon as the Pandemic hit us. As a supplier in the Aviation industry our business
effectively came to a standstill. We started to focus on alternative income
sources to keep us going and restructured our core business activities. We felt
as if we were doing something constructive and it helped us to feel in control,
when everything that was happening around us was out of control and this was
very important for our wellbeing. As opportunities started to present
themselves, we were ready for them and as things started to get back to normal,
we were stronger, leaner and better placed to spring forward when required to do
so. As we enter a period of growth we are better placed to cope with it and to
take full advantage."

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M. ROBERTS

UNITED STATES

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"US Army - Crisis Management. Ms. Roberts was the driving force that created our
Strategic Communication Office from scratch, developing the processes and
procedures and educating the command. Her efforts ensured key communications to
allies in the Pacific had all words and images aligned with the desired
messaging. She played an integral role in securing Chinese acceptance of aid for
the first time in this command’s history. Her work enabled the command to
project a powerful, yet helpful presence within the Pacific Rim Theater to
assist and train our allies in keeping the area secure from regional threats."

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DR. VALCHEV

UNITED KINGDOM

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"Deutsche Bank - Dr. Valchev has an excellent understanding and expertise of
financial simulation and valuation models along with a thorough mathematical and
analytical foundation. He is also very good in working across teams. When it
comes to building risk models, he has clearly designed cutting edge models to
compute exposures of path dependent trades across all asset classes. Dr. Valchev
has distinguishing ability to design models and methodologies in credit risk
space. I had the pleasure to work with him as part of the Credit Risk
Methodology Group at Deutsche Bank in 2006/2007. He is a very dedicated
professional with a strong theoretical and practical background in Risk
Management. These skills, coupled with his strong sense of ethics and
professional conduct, make him a very strong candidate and I highly recommend
him. Dr. Valchev is a strong risk management professional with deep knowledge of
counterparty credit risk specifics and derivatives modelling. He is always
looking to the solution without losing the big picture of his sight.
https://www.appletongreene.com/acs-investment-consulting"

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R. LYNCH

UNITED STATES

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"As Senior Director of Global Purchasing at Procter and Gamble we owned our
sourcing methodology and managed the businesses in our flagship business units.
Prior to Mr Lynch’s engagement, P&G had just failed in its efforts to install a
Supplier Relationship Management System for a number of reasons – poor strategic
partner selection criteria, cross-business unit disagreements, changing business
needs, and a reward system that rewarded number of strategic relationships
instead of number of appropriate relationships. Mr. Lynch’s approach dealt with
the systems architecture, best practices, and tools to deal with these kinds of
problems. Initially I felt this would be the typical consultant and training
engagement, but as we got to know each other, it became a powerful strategic
relationship. His concepts and implementation approaches were able to be tweaked
to be good fit with Procter’s culture and his advice was so valuable that once
the Corporate approaches were installed he became a resource for several diverse
cross functional business units (Diapers, Feminine Protection, Health Care,
Beauty Care, Fabric and Home Care, and Information Technology) to tailor his
approaches to their unique needs while maintaining a common platform across the
entire company. This helped us create an approach that was both decentralized
and centralized without undue conflict. His intellectual capital about strategic
fit between companies became part of our long term supplier innovation and
supply base methodology, and also enabled numerous P&G/supplier Connect and
Develop successes for new products. This engagement lasted for several years,
even after my retirement from P&G.
https://www.appletongreene.com/clp-cih-collaborative-excellence"

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P. SHORESH

UNITED KINGDOM

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"The Appleton Greene Human Capital program is really a must for any organization
that is a service industry or has a large HR department. We have to be able to
measure all human activity and performance in financial terms and the HC program
achieves this without making people feel like a financial resource."

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F. MAGNONI

ITALY

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"I particularly like the fact that Appleton Greene programs are all developed
and tested within operating companies. This means that the programs are not
purely theoretical and they empower people through practical integration. They
have been developed, tested and implemented within live organizations and they
therefore have a strong and robust value proposition. It makes the programs
relevant. You know that regardless of what the program subject matter is, it is
still going to be cutting edge."

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MS. GOODHEAD

UNITED KINGDOM

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"Most businesses become complicated over time, particularly if they are
successful. I have owned 7 companies during my career and can assure you that
succession planning is not something that you should just consider when you are
planning retirement. It enables you to transition from one company to another
and is a part of being an entrepreneur. The Appleton Greene Succession Planning
program works because it simplifies all of those complications and puts things
in place to facilitate a seamless transition. It is now being implemented with
all of my companies simultaneously. I always like to know what my exit strategy
is."

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MS. MITTERAND

FRANCE

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"Tout investissement dans la formation est un investissement dans l'avenir.
Cependant, un retour sur investissement peut être mesuré par des progrès
graduels, aussi petits soient-ils. Appleton Greene a réussi à s'assurer que ses
programmes sont axés sur les processus, ce qui signifie que les progrès sont
faciles à voir pour tous ceux qui sont finalement impliqués."

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S. CHOPRA

UNITED STATES

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"HSBC - Mr. Chopra was a part of the Global Change Management Team which
delivered a new Finance Centre of Excellence by aggregating and migrating
similar global processes under one roof. Processes were then re-engineered
thereby delivering a two tier savings, first around labor arbitrage and other by
making the processes more efficient – overall saving of approximately 15% was
delivered. https://www.appletongreene.com/acs-change-strategy"

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DR. PHILLIPS

UNITED STATES

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"Lockheed Martin - During my 4-year span working with Dr. Phillips, we employed
his CX engineering frameworks, concepts and methodologies to great competitive
advantage. During that period, He acted tirelessly to provide training, coaching
and consulting to the many people involved in the new business capture process.
The customer value propositions he created using his novel process of ‘becoming
the customer’ were a significant factor in our capture teams’ winning about 85
of every 100 dollars that we bid on, and in some years achieving even higher
numbers. This performance was substantially higher than my business had
previously achieved. I attribute this directly to Dr. Phillips’ efforts which
showed us new ways of thinking and interfacing with our customers. He supported
complex new business capture teams composed of people with very diverse
backgrounds both technically and experientially, never missing a beat in
engaging them all, teaching them and ultimately resulting in their fully
embracing his techniques. This had significant long-lasting benefits for the
organization. He worked with us on some of our largest and most significant
programs, resulting in several huge wins for us. Among my most memorable
experiences with him were the government debriefs when the proposal evaluators
cited elements of our value proposition as what differentiated us from the
competition and resulted in our selection.
https://www.appletongreene.com/clp-cih-cx-engineering"

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J. OLSON

SWEDEN

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"The Learning & Development program helped us to be more structured about the
way that we planned, developed, implemented and managed our own corporate
training programs internally. As a service industry, our employees are our
biggest asset and we therefore invest heavily in training and continuous
improvement. But many of our programs had become stale and outdated and if we
tried to outsource training, then the programs did not generally encompass what
we wanted them to. The Appleton Greene L&D program helped us to overhaul all of
the programs that we had, introduce some new programs and implement our programs
more effectively. We now feel that we have a tried and tested structure in place
to ensure that we are much more proactive about the training that we provide
internally. The Appleton Greene L&D process is now embedded within our
organization and will continue to ensure that everything that we do here is
measured regularly and improved."

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F. MICHELOUD

SWITZERLAND

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"Le succès des programmes d'Appleton Greene réside dans leur exécution. Ils sont
très bien planifiés, développés et gérés, mais c'est la manière dont ils sont
mis en œuvre qui est si rafraîchissant. Chaque prestataire de formation agit en
tant que chef de projet et est responsable du développement et de la mise en
œuvre, mais il y a tellement de consultants compétents qui sont engagés dans le
monde entier et c'est ce qui rend la prestation du programme si passionnante."

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D. WINTERS

UNITED STATES

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"Being governed by strict confidentiality agreements, bespoke services are more
aligned with our specific requirements. Appleton Greene accommodates this and
enables us to benefit from an external perspective while maintaining our
tradition of centralization."

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S. ERICKSON

UNITED STATES

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"Filmtec Corporation - We brought Mr. Erickson in as a consultant to help us
improve our operations during the early transition right after The Dow Chemical
Company bought us. He quickly showed us his capabilities as he worked across
multi-functional departments. He brought cohesiveness and a level of knowledge
and expertise that were missing in the organization. He was an active part of
the business management team which consisted of sales, marketing, and finance
managers of Dow. This team was responsible for running and growing the business.
He assimilated well into the team. He was an instrumental part of the team in
improving our business capacity that helped the company grow by over 300% in
less than five years. He interacted well with all levels of personnel, from Dow
executives to the people on the floor. We appreciate all he did to help us make
the purchase of FilmTec the success it was.
https://www.appletongreene.com/clp-business-optimization"

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DR. POPA

CANADA

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"Dr. Popa is one of the most competent clinical research professionals I have
ever met. He knows and utilizes the principles of ICH and GCPs in all of his
work. His site management ability is excellent; his sites love working with him
and he is able to get results very easily. Dr. Popa is every project manager’s
dream! He is an extremely hardworking and dedicated team player. He is always
willing to assist with any task to meet project timelines. He has also brought a
wealth of skills in many areas that proved to be significant assets to the team
as a whole. His medical background along with in-depth understanding of clinical
research as a whole only enhances his abilities to handle any task that is given
to him. It was a true pleasure to work with him and I hope to have the
opportunity to work with him in the future. Dr. Popa would most definitely be a
tremendous asset to any organization.
https://www.appletongreene.com/acs-business-administration"

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H. POLANSKI

POLAND

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"We started off with the Appleton Greene Public Relations program something like
20+ years ago and have now implemented the Brand Repositioning, Product
Development, Cultural Integration and Lean Management programs. It really helps
that all of the workshops follow the same structure because we are used to this
and the project studies ensure that each part of the processes are properly
implemented. Well designed, well implemented and well supported."

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J. CONNELL

UNITED STATES

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"Mr. Connell was responsible for managing the Alliance between Jacobs and Coors
Brewing executing and delivering a significant project portfolio over a 4-year
period. During his tenure, the project team significantly improved the
multi-project execution methodology and outcomes for the brewing, packaging,
utilities and infrastructure projects in multiple breweries and project
locations throughout the USA. This enabled the client to achieve its expansion
objective by the successful execution of the various capex, opex and sustaining
capital projects in the portfolio. The Value Engineering (VE) program that was
applied, yielded approximately 20% savings of total installed cost for the
client. https://www.appletongreene.com/acs-project-excellence"

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G. DIETRICH

GERMANY

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"Das Programm Künstliche Intelligenz hat uns wirklich geholfen, uns auf die
Verbesserung unserer Prozesse für die Automatisierung zu konzentrieren. Diese
Verbesserung führte zu einer verbesserten Leistung, reduzierten Kosten und
verbesserte die Qualität des von uns hergestellten Produkts. Es gab uns eine
Arbeitsstruktur, die wir intern nutzen konnten und die wir noch heute tun. Eine
Sache, die ich an Appleton Greene wirklich liebe, ist, dass Sie immer genau
sehen können, was Sie kaufen möchten."

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S. MAURIN

UNITED STATES

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"The Market Intelligence program opened up new markets for us that we never
thought we would ever service. From our base in Miami we are able to service a
large part of South America now, including Argentina, Chile, Mexico and mainly
Brasil. We have also established a new distribution center in Sao Paulo. The MI
program helped us to understand the different nuances of each market and the
supply chain process that needed to be put in place. Companies spend and waste a
lot of money when trying to enter new markets and when you consider the cost of
the MI program, we saved an awful lot of money that would have been spent on
clearing the path. The right information is mission critical."

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JP ARQUETTE

FRANCE

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"Nous avons rencontré Appleton Greene à un moment où nous recherchions un
fournisseur. Le fournisseur avait mis en œuvre 3 ou 4 programmes avec Appleton
Greene et nous avons reçu de très bonnes critiques avec chacun d'eux. Nous avons
pris connaissance d'un programme de transformation d'entreprise spécialisé dans
les acquisitions et avons décidé de l'essayer et nous avons été ravis des
résultats. Cela nous a fourni une approche structurée de la planification, de la
mise en œuvre et de la gestion de l'acquisition, ce qui a été très bénéfique
pour les deux sociétés. Je pourrais parler toute la journée des avantages
individuels, mais il suffit de dire que je réutiliserai le programme lors de
notre prochaine acquisition."

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DR. MEEKS

UNITED STATES

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"Boeing Space - Boeing is a top-tier commercial aerospace and defense
contractor. Dr. Meeks spent a dozen years facilitating the building advanced
imaging satellite systems, and in the case of Boeing Space Systems, he was part
of a multi-vendor, multi-billion dollar satellite constellation development
program for a major government acquisition program. Dr. Meeks successfully lead
and supported key tasks pertaining to constellation orbit design and validation.
He also supported and lead analytical teams for a variety of integrated system
of systems performance testing to verify and validate system requirements were
met ‘as built. https://www.appletongreene.com/acs-technology-innovation"

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L. MICHAELS

CANADA

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"The Business Modeling program ensures that our business models are constantly
reviewed and updated. It is just about the most important function of every
business. As a Venture Capital company we were used to implementing the program
with new investments. It never occured to us to continue implementing it within
our successful client portfolio, but once we started doing so, our success rate
and ROI increased substantially, because less was being left to chance. I would
recommend this program to any business, particularly well established ones."

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DR. KEYSSER

SOUTH AFRICA

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"Flambeau Plastics - Dr. Keysser was instrumental in assisting us to develop a
growth strategy for our rapidly expanding plastic case market. We were very
successful at the time in other areas of plastics manufacturing, but this was a
new venture for us, to reflect a shift in the overall market demand for plastic
products. He helped us to identify and analyze an opportunity for a new
out-state manufacturing facility to accomplish this growth, including developing
a feasibility study and a financial analysis of the potential growth from this
opportunity. He helped us to review our existing financial and capital
structure, and recommended an approach for raising the needed capital. He then
generated the external funding needed, through raising $10M of senior debt, to
successfully implement this strategy.
https://www.appletongreene.com/acs-financial-management"

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P. LOWE

GERMANY

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"Any product or service is only as good as the support process which accompanies
it. The Appleton Greene programs are well structured and well delivered, but it
is the quality and availability of continuous support which makes the programs
durable. Appleton Greene is excellent at developing and implementing time
management procedures for program support. We appreciate that the time of
qualified learning providers and accredited consultants is valuable and the
strict guidelines within which support is provided enables us to obtain support
whenever we need it, but it is structured in such a way as to ensure that it is
always productive."

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MR. ANTONGIOVANNI

UNITED STATES

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"Mr. Antongiovanni was brought into help our new CFO. He quickly helped us
assess the current team and make improvements. He also helped to improve the
effectiveness of the team and helped us to focus our recruiting efforts when
looking for new members. The improvements allowed for a reduction in overall
costs while improving the team dynamics.
https://www.appletongreene.com/clp-cih-financial-leadership"

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K. TOWNSEND

UNITED KINGDOM

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"We have implemented the following Appleton Greene programs so far: Marketing
integration Brand management Economic planning Negotiations process Marketing
communications Market entry The thing that I like about all AGC programs is that
they are well structured, incorporate process and each one features a strong
value proposition. This is because each program is developed, tried and tested
within established organizations. It is a winning formula for mutual success."

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G. CROWLEY

UNITED STATES

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"Performance improvement has to be the core objective of any training program.
At Appleton Greene, this is achieved by ensuring that each program incorporates
the implementation of a tangible business process. As they say, processes drive
business, but it is always people who drive processes. Therefore, this kind of
productive and interactive training is mission critical for any company that
trades internationally."

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F. SWEENEY

UNITED KINGDOM

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"Our employees always appear to really enjoy being involved in Appleton Greene’s
programs and they enable our employees to be more objective when making
improvements to our business processes. It is so important for employees to have
the opportunity to think outside of the box. Most good new ideas will invariably
come from your own employees, but you need to provide them with a creative
environment in which to be innovative."

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F. CHINAGLIA

ITALY

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"Olivetti SpA - P&L responsibility for the Office Automation Business in the
EMEA region (7 subsidiaries) including IDS and OEM’s (International Direct Sales
& Original Equipment Maker). Co-ordination and management of all Marketing &
Sales activities within the division. Division reorganization from loss making
(losing €10m) to profitability. Improved business performance through sales
expansion and cost cutting. Turnover €300 m, FTE’s 300, Direct reports 10.
Within 12 months was promoted from General Manager for Direct International
Sales to Vice President of Sales and EMEA Director. In Olivetti he restored
business profitability in 2 years; merged different country markets; opened new
subsidiaries in emerging markets and closing some in WE and implementation of a
strict cost cutting program in the Division.
https://www.appletongreene.com/acs-transitional-growth"

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L. JEWSON

UNITED KINGDOM

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"In an unpredictable world, the Corporate Sustainability program by Appleton
Greene helps us to steer from the helm. It helps us to weather any storm that
comes our way and to negotiate the challenges that we face on a daily basis. It
also helps us to be more at one with the environment and to plan for alternative
resources. The program provides useful processes that analyse and challenge the
status quo and enable us to source alternative ways of doing things. This is a
crucial responsibility for any manufacturing business today and the CS program
keeps us on point."

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L. WILKES

UNITED STATES

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"We implemented the Business Expansion program through Appleton Greene across
all departments several years ago. We realized that we had the market interest
to achieve significant growth over a short period of time and we wanted to
ensure that we were well prepared. The program provided us with a clearly
defined process which could be implemented within all departments simultaneously
and this really helped us to achieve buy-in and commitment from key stakeholders
throughout the organization at the same time, which was invaluable. We still use
the same multi-departmental process today."

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M. NELSON

UNITED STATES

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"FreeWave Technologies - Mr. Nelson has a tireless work ethic and is willing to
do what is necessary to be successful. He has an extensive international
background. While at FreeWave, he built reseller partner coverage models in Asia
Pacific, Latin America and the Middle East by leveraging some of his long term
contacts and extensive international experience. He has demonstrated expertise
and developed opportunities in “IoT” wireless communications for “Smart
Utilities”, “Smart Cities” and Oil and Gas SCADA networks. Mr. Nelson has a
passion for international sales/business development, respected by his peers, is
a team-player and willing to work hard to build the business from the ground up.
https://www.appletongreene.com/acs-launching-internationally"

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G. BHALLA

UNITED STATES

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"I had the pleasure of participating in two of Dr. Bhalla’s corporate training
programs – Value Innovation and Customer Experience. In both programs, he
successfully managed to cover a large amount of content in a very short time,
especially for the Customer Experience program. His passion in Customer
Experience Marketing is evident in the way that he teaches. The sessions are
engaging and interactive; there is no passive learning in Dr. Bhalla ‘s
programs. He often says that in order to understand the material, it is not
enough to simply read it, one must wrestle with it to see the content in new
ways and fully understand it. We did this through creative group projects, where
he challenged us to apply program concepts to contemporary and relevant
scenarios. Purposefully, he encourages each group to develop their own unique
customer experience solutions so we can learn from each other. As a result of
this action-based learning, I find the course concepts have been ingrained in my
mind, and I frequently call upon the critical client-centric tools and
frameworks that Dr. Bhalla taught me.
https://www.appletongreene.com/acs-customer-experience"

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J. THOMPSON

UNITED KINGDOM

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"Appleton Greene has detailed information guides for every program and service
and this makes it much easier to understand what you are being asked to buy.
Also very happy with all of the consultants and learning providers that we have
had from Appleton Greene."

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A. RAMAROSON

GERMANY

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"Es ist definitiv ein großer Vorteil, dass Appleton Greene seinen Kunden
greifbare Produkte anbieten kann. Kunden können sich leicht mit ihren
Dienstleistungen identifizieren, sie sehen, verstehen und mit ihnen
interagieren. Appleton Greene hält hartnäckig an dem fest, was sie wissen und am
besten können, Unternehmensschulungen. Dadurch wird sichergestellt, dass es nie
zu Interessenkonflikten kommt."

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J. WHITE

UNITED STATES

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"Charter Communications - With supply chain operations spanning across the
country after a mega merger, the Supply Chain Planning and Analytics Team was
having issues in forecasting, reporting, and analyzing Customer Premise
Equipment (CPE) to maintain healthy inventory levels. Part of the root cause
stemmed from the lack of data uniformity and the absence of standardized
processes to drive the effective use of CPE. As a leader of the organization, my
primary goal was to have the right people, doing the right things to create the
right environment. We engaged Ms. White to help us solve challenging and
interesting business problems through rigorous data analysis and predictive
modeling. This included working with complex databases, conducting research to
identify data issues, and proposing solutions to improve data integrity. We
achieved the desired bottom line results in less than a year. Ms. White is a
highly experienced supply chain professional with a deep understanding of
operations who has demonstrated her ability to maintain focus and deliver
sustainable results. I highly recommend her. Our experience has been excellent,
and the results speak for themselves."

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L. GRAHAM

SWITZERLAND

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"A successful product needs to engage customers in such a way as it stimulates
the imagination. Appleton Greene has managed to achieve this with it’s corporate
training programs. They are developed by individuals who are clearly passionate
and believe in what they do and this enthusiasm is transferred through our
employees into business process improvements."

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DR. BHALLA

UNITED STATES

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"Dr. Bhalla designed and delivered two sessions on Leadership (Trusted Business
Advisor) for our senior managers through his association with ISB. Senior
Managers at Deloitte play a pivotal role in the organizational strategy,
direction, and success. They form the leadership pipeline and are future
Partners and Directors of the firm. Given their significant role and
responsibility, their development is a strategic and critical function in the
firm. Dr. Bhalla was extremely professional and easy to work with during the
design and delivery of these programs. He took time to understand our context
and needs in detail. This time spent upfront helped him design a very focused
program for our senior managers. The program delivery was very interactive and
highly effective. Dr. Bhalla was able to connect with all participants through
his delivery style and relevant content. The post program survey was a testament
to the program effectiveness with most participants agreeing that it will have a
positive impact on their work
https://www.appletongreene.com/acs-customer-experience"

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MR. JOSEPH

UNITED STATES

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"I would recommend Appleton Greene programs to any organization that enjoys
being process-driven. They are well-structured and all follow the same format.
As a bank everything that we do needs to be well structured and we always need
to have a commitment to continuous improvement. Therefore and needless to say
the AG Continuous Improvement program is my favorite. Put simply, it allows us
to focus on what we do well and then make it better."

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J. WOOLTON

UNITED KINGDOM

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"The Appleton Greene Investment Management program provided us with a more
structured way to look at our investments. As a Financial Service and Insurance
company, investments are an integral part of our profitability model. The IM
program helped us to break down our investment portfoilio into individual profit
centers, which were easier to manage and review. It helped us to recognize and
focus upon the investments that had lower risk and greater return. The IM
program would benefit any organization."

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K. SPENCE

UNITED STATES

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"There is no doubt that we are becoming more structured in everything that we do
since we started implementing Appleton Greene's processes. We started off with a
program in our customer service department, but we have now implemented a
variety of different programs within 5 departments. The programs are incredibly
reasonble given what you are able to achieve with them. The consultants and
learning providers that we have worked with are very professional, well trained
and very personable. Good experience all round and easy to measure ROI."

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N. LIM

CHINA

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"The world has become a much smaller place. It is much easier for many people to
travel and they do so for business and pleasure with increasing regularity. This
has resulted in more international and less provincial thinking and corporate
training within our organization needs to reflect this. It is no surprise that
many traditional educational programs such as MBAs have become more
international and enable students to study in two or three different
international locations during their study terms. Online training has also
encouraged international collaboration. However, at Appleton Greene, they have
truly embraced this philosophy through it’s business partnering with hundreds of
learning providers and consultants who all work remotely from a variety of
different international locations and this has proven to be a masterstroke and
consolidates their unique global positioning."

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MR. HODGKINSON

UNITED STATES

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"Performance improvement has to be the core objective of any training program.
At Appleton Greene, this is achieved by ensuring that each program incorporates
the implementation of a tangible business process. As they say, processes drive
business, but it is always people who drive processes. Therefore, this kind of
productive and interactive training is mission critical for any company that
trades internationally. https://www.appletongreene.com/acs-retirement-planning/"

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P. SIGLER

UNITED KINGDOM

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"Tremendous Sales Outsourcing program. Would recommend this to anyone with a
sales department. There are so many good sales generation, lead generation,
telemarketing and after sales organizations now, that it just does not make any
sense any more to do things in house. It is far easier to scale up or down
whenever you need to, your costs are variable instead of fixed, so less risk and
the AGC-SO program helps us to manage it all effectively."

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MR. JUDITH

UNITED STATES

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"University of Central Florida Technology Incubator - His extensive business
background and passion for learning make him an extraordinary partner able to
engage with any of our clients in numerous ways. No member of our community
support team is as generous, passionate and engaged as Mr. Judith. He has a
remarkable gift for relating, teaching, learning and inspiring.
https://www.appletongreene.com/acs-entrepreneurial-leadership"

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F. SUSSMAN

UNITED STATES

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"Business Services – IT Staffing And Consulting Company The objective of this
business was to build value sufficient to achieve an exit value for the three
owners sufficient to fund each of their retirements. Challenges faced during the
process were many, including overcoming established industry multiples regarding
valuation of such businesses in the industry. Applying Business Transitions, the
company was able to change many aspects of their business, increase
productivity, efficiency, growth rates and profitability not achieved by other
firms in their industry. When they did go to market, the company realized a
valuation 33% above the industry norm and the three owners each achieved their
objectives. https://www.appletongreene.com/clp-cih-business-transitions"

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E. MATTHEWS

UNITED STATES

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"This organizational effectiveness manual has been nothing short of brilliant
for our organization. Coming from the manufacturing industry, efficiency in
operations is a necessary requirement that we cannot simply live without. This
organizational effectiveness manual mentions ways for us to not only prioritize
and improve effectiveness in the organization, but to also do so through the use
of effective strategies and tools. To begin with, the manual starts from how to
perform analysis within the organization and how to take it forward from there.
Analysis is a key point of discussion in all organizations today, and it holds
just as much value for us. The important point to note here is that the manual
takes you through the different steps of analysis for different months of the
year. We first start with a thorough understanding of analysis techniques, and
then move on to implementation and evaluation of the insights generated in the
process. Ours is a manufacturing entity and it has hence suited us well to
perform routine analysis based on the insights generated from this course
manual. The analysis we perform have helped us unearth a number of minor and
major operational flaws in our machinery and have also assisted us in finding
the bottleneck – the slowest machine in the operational mechanism that dictates
the time taken for a batch or flow. Besides the analysis, we have also found the
implementation of ideas extremely useful. Our manufacturing facility is not
short of ideas, but we are often found lacking when it comes to implementation
of ideas. With these tips for implementation, we rest assured that there is no
stone left unturned for proper implementation of ideas related to change in
manufacturing processes. Our manufacturing facilities are a lot more efficient
having incorporated the changes acquired from this manual.
https://www.appletongreene.com/clp-cih-organizational-effectiveness/"

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A. TAYLOR

UNITED STATES

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"Appleton Greene's Global Localization or "Glocalization" program helps with
products or services that are developed and distributed globally but are also
adjusted to accommodate the user or consumer in a local market. The process
makes it easier for us to understand and service local markets in many ways as a
local supplier would and this helps with perception and local branding. It also
provides for a more personal service where required. Appleton Greene itself is
the empitome of Glocalization in the way that it operates and implements its
corporate training programs, locally on the client's premises if required, so
they are well placed to recognize the importance of localization."

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MS. ENNIS

UNITED STATES

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"This program bring a lens to your business that will help you focus on the
things that matter and the essentials that will move you and your organization
forward. The instructors provide excellent counsel and creative business
solutions to complex issues. They will quickly identify your issue through
insightful questions and provide the support to develop the capabilities,
processes and technology required for success in the future. I am always amazed
at the way the team can take a situation that I am wrestling with, and like
solving a Rubik’s cube, untangle the problem in a simple straight forward way
that makes the resolution obvious.
https://www.appletongreene.com/clp-cih-virtual-transformation"

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S. GROSS

UNITED STATES

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"Relationship management is a critical success factor for any b2b service
company and the Appleton Greene Relationship Management program improved our
processes beyond recognition. We have always prided ourselves on being good at
managing client relationships, but you can always improve, always. The cost of
not improving is enormous and RM was a real game changer for us. We became more
objective, more client-led and more able to satisfy our client needs by
constantly improving the resources available to us. We have changed from being a
very good band into an orchestra."

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MR. NELSON

UNITED STATES

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"With Pacific Advantage, Mr. Nelson was a top professional in the international
business area and knows the right partners, the right process to engage them and
how to drive large sales opportunities. Pacific Advantage has worked on projects
with him that include IoT wireless solutions including Smart Cities, Smart
Utilities, Enterprise / Government Security, SCADA Networks and Cyber Security.
However, I can recommend him to any technology company seeking to expand
internationally. https://www.appletongreene.com/acs-launching-internationally"

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MR. SIANO

UNITED STATES

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"Mr. Siano led multiple business transformation projects and advised the CMO,
Senior VP of CRM and their staffs on digital marketing, CRM, customer
experience, customer contact strategy, loyalty, Next Best Action, and marketing
operating model. Additionally, he led teams that were enhancing marketing
technologies, including data, successful integration and deployment of Campaign
Management, DAM, MRM and retention/loyalty solutions. He was able to correct
initiatives that were severely behind schedule and over budget. The disciplined
approach to technology and process improvement led to a reduction of marketing
and sales costs of 10% while simultaneously increasing rate of return on
marketing expenditures by 3%.
https://www.appletongreene.com/acs-marketing-transformation/"

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M. ASHADE

UNITED STATES

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"Infosys - While at Infosys there were 2 major initiatives that I championed
that would be of great benefit to other clients. One was implementing a system
that would help reduce our DSO (Days of Sales Outstanding). A key factor in this
was change management which was to remodel our internal system and team
structure while also working with the client and advising them on how to help us
to become jointly aligned. Due to this, I was able to reduce our DSO which
ranged from 65-120 days on a quarterly basis to approximately 45 days. This of
course greatly improved our cash flow for a $100M+ Book of Business in our
practice. I then was tasked with evangelizing this to our other practices to
help with their DSO Improvements as well. The second Initiative was to help with
our practice’s overall Account Management and Operations structure. This
involved improving sales forecasting (Went from a 15% delta in pre-quarter
forecast vs end of quarter booked business to less than 5%), Also due to
improved Account Planning, was able to help grow a key account from $0 to $25M
per year over a 2-year period and won an Account Management Award for this in
2013-2014 (Awarded to the top 5 out of 8,000 sales professionals company-wide).
Was also able to improve our hiring practice which improved our net revenue loss
of $5M per quarter due to not being able to staff client engagements to less
than $1M per quarter. This was a 80% improvement that resulted in a net gain of
$16M per year to our top line.
https://www.appletongreene.com/acs-business-operations"

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T. JACEWICZ

GERMANY

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"The Appleton Greene Global Outsourcing program helped us to be forward thinking
about creating new business partners and how to manage them proactively. We now
have strategic partners stretched over 3 continents and this means that we are
more competitive, more profitable and our business is much more sustainable."

Verified by Endorsal.io


T. JOHNSON

UNITED STATES

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"Microsoft - Ms. Johnson helped me get clear about top priorities and skills as
a leader. She helped me navigate some difficult relationships within my own
functional area. Each time we met, my confidence grew stronger, learning how I
contribute to the success of my team using my natural talents. Through our
sessions together I was able to take steps to ensure my professional relevance
ten years out while improving the relationship in my team. Satisfaction in this
area improved by 75% during our time together. On a personal level, by
understanding my own strengths, I was able to have a better relationships with
my daughter and my mother, so the work we did together had a positive ripple
effect. https://www.appletongreene.com/acs-collaborative-teaming/"

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F. MATTISE

FRANCE

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"Dans l'industrie de la construction, nous aimons penser que nous sommes
capables de construire des choses qui résisteront à l'épreuve du temps. Je crois
qu'Appleton Greene a une approche similaire pour le développement de programmes.
Il n'y a pas de solution miracle. Tout est question d'engagement à long terme,
de durabilité et de durabilité, auxquels nous, en tant qu'organisation, pouvons
bien sûr instantanément nous identifier."

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D. CHRISTIE

CANADA

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"The Market Validation program is an essential portion of the curriculum for our
Venture Acceleration Program at VIATEC. Participants learn about the essential
practices involved in validating a market and a business model broken across
three separate days. Mr. Christie is our go-to facilitator, having trained well
over 150 entrepreneurs over the last 8 years, typically scoring 9 out of 10 or
better in all aspects of these workshops. His energy and enthusiasm for the
topics covered is instilled in the participants, and his genuine interest in
each of the ventures ensures that everyone receives custom attention. We have
been extremely happy with Mr. Christie’s program, and we would highly recommend
him to others.
https://www.appletongreene.com/clp-cih-market-validation-program-mvp/"

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G. ROBINSON

UNITED STATES

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"Mr. Robinson supported the Atlas Mine Site Committee with design services at
the Atlas Mine Area Superfund Site near Coalinga, California, on land owned by
the U.S. government and private parties. The site consists of three open pit
asbestos mine surfaces, stockpiles of asbestos waste material, an abandoned mill
building, and surface debris. The consent decree entered into by the U.S. EPA
and the Atlas Mine Site Committee members required the grading of asbestos,
demolishing and disposing of the mill, constructing drainage control structures,
conducting a re-vegetation pilot project, and implementing an operation and
maintenance (Q&M) program. He reviewed the existing site database and the
proposed conceptual remediation plan. then conducted a geotechnical field
investigation of the site to generate information necessary for design of the
remediation structures. Based on the investigation, recommended several changes
to the conceptual and drainage plan that resulted in a more efficient and
cost-effective remedial design. prepared the final remedial design documents
that formed the basis of the construction bid package. In addition to the design
specifications, prepared the Operation and Maintenance Plan, the Construction
Quality Control Plan, the Project Schedule, and the Worker Health and Safety
Plan. He also conducted an evaluation of asbestos toxicity, potential exposure
pathways, and sensitive population evaluations associated with the mine in
California., critically reviewed methodologies used by EPA subcontractors for
air modeling, ambient air monitoring, surface-water modeling, and assessment of
site-specific exposure to asbestos fibers.
https://www.appletongreene.com/clp-cih-sales-generation"

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L. BISS

UNITED KINGDOM

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"Appleton Greene appears to attract very creative and imaginative people and
then provides them with a structured approach to product development and
implementation. This must be a very rewarding experience for it’s trainers and
consultants. Anything that helps our employees to tap into their creative side
is always welcome and it certainly helps sometimes if this is initiated using an
independent external perspective."

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D. DELANEY

UNITED STATES

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"No hesitation in recommending Appleton Greene. Their programs are all process
driven, in other words their programs are used as vehicles to implement tangible
processes. We use at least one process within all departments now. Employees can
come and go but the process remains and this provides structure and stability.
It is not easy to change or implement a new process but Appleton Greene uses a
collaborative approach to make this a smooth transition and the support provided
is really excellent."

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P. SHAH

UNITED STATES

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"The Appleton Greene Global Outsourcing service helped us to establish strategic
alliances and business partnerships that were a crucial part of our business
acceleration project. It provided us with the required contacts, confidence and
resources to succeed. It also ensures that we still use the same structure and
procedures today, which means that we are well placed to continuously improve
and achieve sustainable growth."

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D. WILLIAMS

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"Knowledge is the key success factor for any form of training. Appleton Greene
achieves this by enabling participants to implement knowledge within their own
department, one step at a time, resulting in successful and sustainable
knowledge transfer."

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MR. THOMSON

CANADA

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"Mr. Thomson assisted Helena Laboratories in introducing a diagnostic protein
separation system to the hospital clinical laboratory that significantly changed
a time consuming and long-standing labor-intensive process. Through complete
automation, patient samples were prepared and separated in much less than time
than traditional process and the lab technologist was free to undertake other
tasks while the process ran. Not only was overall process time reduced, but the
quality of the finished product was far superior to competitive, traditional
methods and most importantly, the repeat rate was reduced to less than 1%, based
on review by the clinical chemist and pathologist. Although the cost per test
was higher, given capital purchase of the hardware and software to run the
system, the payback period for a traditional laboratory was between 6 to 12
months, based on sample volume. The system was so successful, it was adopted by
large private clinical laboratories where sample processing was in the 10,000’s
per month. https://www.appletongreene.com/clp-cih-corporate-positioning"

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J. MCDONALD

UNITED STATES

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"I have always loved learning, it has always been like a hobby for me. Whoever
my employer is I am always the first to take part in any training that is
available. You always learn something. For me, training was always a way to
absorb new ideas, to think in an innovative way and to gain invaluable
knowledge. My first exposure to an Appleton Greene program was with my previous
employer. I was taken back by the fact that the program was used as a vehicle to
implement a tangible process within the organization. There was only one
workshop every month and this enabled me to integrate what we had learned before
moving onto our next workshop. This ensured that each part of the process was
actually implemented. I was really impressed with this and had not seen anything
like it before. My current employer has implemented 2 Appleton Greene programs.
They work in moreorless the same way, even though the subject matter is
different, which gave me a head start and I was able to absorb and implement far
more as a result. Undoubtedly the most productive programs I have been involved
in."

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P. SHER

UNITED STATES

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"Terrific choice of programs and services now, 1,500 of them. All use the same
format but every program and sevice focuses upon a different subject. You can
review every client service and program in detail before making a commitment and
you know that the support will be great. We have been using them for 16 years
now. They help us to be better at what we do in every aspect of our business.
One recommendation for improvement, more of the programs should be implemented
virtually now, particularly after the pandemic."

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MR. AREVALO

MEXICO

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"El programa de Planificación Colaborativa demostró ser la piedra angular de
nuestro éxito en las Américas, lo que nos permitió identificar a las partes
interesadas clave tanto interna como externamente y operar de una manera que
beneficiara a todos. Como empresa de logística, esto no solo es importante para
nuestros clientes, también es importante para nuestros proveedores, porque uno
depende del otro. Nos permitió tomar mejores decisiones y contar con la
aceptación y el compromiso de todos los interesados."

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F. PICKENS

UNITED STATES

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"Being a VC in Australia, it can be very difficult doing business beyond
Australasia and Asia, because of the difference in time zones and competition
beyond the boundaries of our traditional market. Appleton Greene's Globalization
Strategy program provided us with the tools and resources to change this.
Geographical location should never be a mitigating factor in your success as a
business today, given the global reach of the internet. But you still need to
understand how to position yourself within the global market and how to use
global resources that might be available to you. We need to start seeing
ourselves as international companies and this does not just mean where we
develop new business. It also includes our suppliers, employees, stakeholders
and every aspect of business operations. This has broadened our horizons and
financial portfolio considerably."

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MR. ASHADE

UNITED STATES

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"Siemens - Annual Revenue at one of the manufacturing plants was approximately
$170M per year. However, warranty costs (this was the cost associated with
addressing post sale quality issues of the product) were historically 3% of
annual revenue. Mr. Ashade was tasked with reducing this line item by 30% for
the year. He was able to get this reduced to 1.3% of annual revenue which
equated to a 58% improvement, or almost double the initial goal.
https://www.appletongreene.com/acs-business-operations"

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L. HENDRICKS

UNITED STATES

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"As a Material Consultant, he was responsible for creating and updating supplier
releases, ensuring on time delivery of production material, and supplier
performance. In his role as a SAP Consultant, he played an instrumental role in
transitioning legacy processes and procedures to the SAP environment and
developing the SAP cycle process for the plant. Additionally, he effectively
scheduled and managed the daily cycle count process, coordinating the activities
of 4 cycle checkers across a 24×7 operation. He was always willing to offer his
assistance and had an excellent rapport with the many constituents served by
Production Control & Logistics, including production, suppliers, material
handling, and other stake holders. I would highly recommend him."

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DR. BHALLA

UNITED STATES

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"Capital One - Dr.Bhalla invests time in open listening and observation, and
quickly absorbs critical information and details. Once having formed thoughts
and opinions, he is a thoroughly engaging communicator, whether addressing a
large group or an individual. He effectively shares his ideas and
recommendations with a personalized and customized approach that is always on
target, leaving a listener inspired! A few examples follow. By leveraging
Dr.Bhalla’s professional expertise at integrating qualitative and quantitative
data into insightful findings, I was able to bring added value to my larger
team. This greatly benefited my organization from a business perspective, and
allowed me to grow personally. He also worked effectively with senior
leadership, and staff at all levels, to collaborate and advise on effective
solutions to problem issues as an internal advisor. His sought-after counsel was
a key input in organizational decisions.
https://www.appletongreene.com/acs-soulful-leadership"

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MR. SIANO

UNITED STATES

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"Business transformations are difficult, especially when policies, procedures,
processes and culture are well entrenched. Mr. Siano worked with the senior team
to develop marketing operations processes, data processes, technology strategy
and tactics to transition from product centric to customer centric organization.
Additionally he helped us quantify opportunities and put in place procedures for
us to continue the work on our own. He provided exceptional leadership,
direction and support to the extended teams encouraging collaboration. Mr. Siano
excels at helping firms develop the big picture, synthesize it down into a
business case and then providing executive leadership to the team to execute the
vision. https://www.appletongreene.com/acs-marketing-transformation/"

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G. SOMMERS

UNITED STATES

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"We are always looking at new ways to engage and motivate our employees.
Employee retention is always a challenge in any service industry and sustainable
motivation is hard to manage. I particularly like the fact that Appleton
Greene’s programs are implemented over a sustainable period of time and this
stretches both the attention span of our employees and their commitment. It has
proven to be a very cost-effective way to motivate our people and to challenge
the status quo."

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P. FAIGEN

UNITED KINGDOM

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"Managed outsourcing is the key to successful manufacturing these days. It would
appear that the same principle applies to good education. The high points of my
MBA and DBA were the opportunities to interact with industry specialists and
successful business leaders. Appleton Greene recognizes this and is developing
an impressive catalog of tangible programs and encourages learning providers to
outsource to specialist consultants and business leaders as much as possible.
This helps to bring the programs to life in the real world and engages and
challenges employees."

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J. KLOTZ

GERMANY

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"Due to globalization, many of our departmental teams are located in a number of
different geographical locations worldwide, it is therefore imperative that
processes are implemented on a global scale to incorporate corporate strategy.
The fact that Appleton Greene has trainers and consultants internationally, with
specific geographical and industry knowledge is a bonus because this helps them
to facilitate international teams and groups to achieve common goals."

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MR. BELMONT

UNITED STATES

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"Ambit Energy - The organization was the forefront on energy savings for
struggling consumers paying for utilities. This business was a favorite provider
for people that believed in what it offered. Obviously, many people were later
drawn by its mission for helping customers save on gas and electricity: whereas
developing customers. As an independent consultant, Mr. Belmont embodied the
practice of informing consumers on how to save on a good utility plan: using
preferable rates given by the company (for certain locations). Rates were
compared to what the consumer was currently paying. It was a historic moment
when gas and utility giants became deregulated: allowing small companies to
become secondary providers. Customers had benefited from its services and a
friend. Fortunately, this became an example of what customers favored: knowing
that someone benefited from the plan as well. The application was practical.
Teaching clients about the plan became easier: which indirectly increased the
organizations client base. We saw savings after the first payment."

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L. GARNIER

FRANCE

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"Any product or service is only as good as the support process which accompanies
it. The Appleton Greene programs are well structured and well delivered, but it
is the quality and availability of continuous support which makes the programs
durable. Appleton Greene is excellent at developing and implementing time
management procedures for program support. We appreciate that the time of
qualified learning providers and accredited consultants is valuable and the
strict guidelines within which support is provided enables us to obtain support
whenever we need it, but it is structured in such a way as to ensure that it is
always productive."

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A. JULIOL

SPAIN

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"I was appointed as a Consultant at the US-Spain Chamber of Commerce and my
duties were : increase the number of memberships within the Chamber, develop a
program to help new coming companies to the US in their establishment and
business development in the US, enhance and expand political connections and
relationships with main local and foreign official institutions and develop a
marketing strategy not only for the Chamber but also for all the members of the
Chamber since this is a business network that may create synergies between the
Chamber members and local companies as well. Also, other than the institutional
duties, my responsibility was as well to restructure the accounting Department
and to enhance the financials of the Chamber since it was having losses at the
time I took over. The goals achieved were: a 45% increase of memberships not
only in numbers but also on the Chamber’s financials since I created four new
membership types (Trustee, Corporate and Platinum as well as the Young
Entrepreneurs membership) that were a new source of income; the accounting
department was restructured and all the accounts were audited and revised to
bring accounting up to date with accuracy; I also developed the existing program
to help companies to establish in the US and a marketing strategy that would
benefit both, the Chamber and its members.
https://www.appletongreene.com/acs-business-development"

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T. GLAIZAL

FRANCE

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"Like most major corporations, we have employed the services of many consultants
and learning providers, but with professional services it is not always clear
what you will be getting for your money or how to measure performance. This is
what I like with Appleton Greene. You can see precisely what you are being asked
to buy, before you buy it. The program and service information guides are very
detailed, specific and logical. If you are purchasing a corporate training
program, you can see all of the monthly workshops that will be implemented. This
takes the mystery out of what you are being asked to buy. You can see precisely
what you are buying, what the benefit will be and how you measure the return on
your investment. The easier you make the decision, the more business you do."

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DR. PHILLIPS

UNITED STATES

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"I first met Dr. Phillips at a Hewlett Packard executive education program that
was conducted by him on ‘Building Market-Focused Organizations’, which was based
on a full semester course he taught at Stanford. I integrated Dr. Phillips’
frameworks, concepts and toolsets on Customer Experience Engineering into my
high-profile project that resulted in the creation of a totally new product line
for the business. Within 3 years, that new product line became the largest PL in
the business and has continued to grow since and changed the way that business
viewed customer segments ever since. I moved on to Agilent Technologies, Becton
Dickinson, IMS Health and most recently, ILC Dover which serves among other
markets, the Pharm-BioPharm sector. In each I relied upon Dr. Phillips to help
create a common language, mindset and methodology across the enterprise for all
functional agendas based on his best-next practices methodology for delivering
profitable customer value. In my current role, Dr. Phillips embedded himself
with our teams in Pharm-BioPharm to use his frameworks, tools and methods to
improve our customer acquisition and retention processes and rethink the role of
functional agendas far beyond marketing and sales, impacting the actions taken
by Engineering, HR, IT, supply chain, partnerships, as well as new business
development. While these initiatives are ongoing in my current role, the impact
of the work I delivered partnering with Dr. Phillips and the multifunctional
teams I led that he interacted with at Agilent, BD and HP still echo to this
day. https://www.appletongreene.com/clp-cih-cx-engineering"

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K. TUCKER

UNITED STATES

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"Federal Aviation Administration - The Leadership Execution program was exactly
what we needed to get our global project on target. We were getting things done
but weren’t being as effective and efficient as we could have been. To use a
racing analogy, you can force the car forward and win the race, but without the
lubricant, it’s pretty hard to sustain. We were starting to lose our lustre and
were throwing some sand in the gears, mostly due to miscommunication and lack of
mutual accountability and trust. A positive and trusting environment was the
most pressing and immediate need. We knew how to build systems and be good
program managers, but we weren’t really great with the people and the sharing
authority parts of this new team. We were doing a lot of the right things to
build teamwork: having strategic meetings, monthly conference calls, starting a
360-review process, et cetera, but we didn’t know what we didn’t know. That’s
why we brought you and your team in. We needed expertise in the people-side and
organizational side of the project. The assessments you introduced were
different. Just going through the process and the follow up discussions were
teachable moments for me. I walked away from each session having discovered how
to apply my talent, skills, passion, knowledge or experience in a different way.
I found myself often giving a 5 on the post-session survey question, “On a 1-5
scale with 5 being high, this conversation helped me to think differently.
https://www.appletongreene.com/acs-leadership-execution"

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DR. MEEKS

UNITED STATES

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"Sigma Health Consulting is a niche healthcare/healthcare technology consulting
firm in the Washington, DC area providing healthcare delivery and healthcare
technology consulting services to the Veteran’s Administration (VA), US
Department of Defense, and various commercial health networks and facilities
from time to time. Dr. Meeks provided health care technology consulting and
portfolio product management SME in supporting Sigma’s VA customer in a variety
of roles and expectations. He most recently provided technology management
expertise as a project/product manager guiding a portfolio of interactive
patient-facing and/or provider-facing web & mobile health apps for VA providers
and Veterans. https://www.appletongreene.com/acs-technology-innovation"

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T. BREWER

UNITED KINGDOM

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"We have implemented the Organizational Development and Performance Improvement
programs from Appleton Greene. Very impressed with the program processes and how
flexible they are. ROI is very easy to measure after each and every monthly
workshop. The service and support are excellent and I would have no hesitation
in recommending them. Not sure if I am allowed to mention individual Learning
Providers or Consultants by name on here, but they know who they are. Their
interpretation, guidance and one-on-one support has been excellent. Thank you
guys."

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S. HUSCHEN

UNITED STATES

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"We are always looking to improve productivity. This is usually achieved through
business process improvement or business process re-engineering. The fact that
Appleton Greene’s programs are all drive by processes means that they are a good
match for consumer goods manufacturing companies, because the goal of each
program is invariably process and productivity improvement. This is the future
in a fast moving world because everything that we do needs to have a clear and
present purpose."

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S. BROWN

UNITED STATES

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"It is definitely a major advantage that Appleton Greene is able to provide
tangible products to their clients. It is easy for clients to identify with
their services, they can see them, understand them and engage with them.
Appleton Greene tenaciously sticks to what they know and do best, corporate
training. This ensures that there is never any conflict of interests."

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D. ARNOUD

FRANCE

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"While we have used Appleton Greene bespoke programs on a number of occasions to
great effect, it is always preferable to purchase standard (off-the-shelf)
programs where at all possible, because they encompass a wider variety of users
who have together all contributed towards fine tuning the programs’ efficiency
and functionality. The more a program is used, the better it becomes given time.
A good Appleton Greene program is like a good wine, tried and tested ingredients
and perfected over a sustainable period of many years."

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H. PATEL

UNITED STATES

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"Sierracin - This privately owned aerospace firm was established in the 1950’s
and sanctioned by the US government as one of a select group of suppliers to the
armed forces. The campus included research, process, and production operations,
which expanded to a new Special Technology Group in 1990’s. Mr. Patel reported
to the President of the Special Technology Group (STG) as the Senior Consultant
responsible for supporting the commercial, military, and after-market business
cells. His role as the leader of the teams in this group was to integrate all
business cells to increase operational efficiencies and enhance our research and
development standing within the facility and our clients. The site was
re-establishing itself as a premier contractor to the US government and
commercial airlines. Our experienced employees had retired and influx of new
engineers and technologists that were hired did not possess the prerequisite
project management skills to achieve this objective. The President of the STG
(direct report to owner of Sierracin) introduced a site goal to improve upon
this with project management methodology, site wide lean manufacturing training,
green and black belt certification. His work enabled scientists, controls and
robotics engineers, process engineering, throughout the design, plan, build,
launch of product on 11 aircraft transparency production lines across 24/6
business cells for Boeing, Lockheed, Northrup, McDonnel Douglas, Airbus. The
projects assigned were challenged by weekly government audits to ensure
compliance to MIL-SPEC. Mr. Patel received a secret clearance to continue work
with our military clientele to design processes, test methodologies and failure
analysis, some of which were benchmarked at PPG Aerospace. His main contribution
was to strengthen our governance structure by introducing operational and
scientific discipline within the group by empowering and coaching to communicate
effectively across business cells.
https://www.appletongreene.com/acs-business-process-improvement"

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P. BLAIN

UNITED KINGDOM

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"The Financial Transformation program helped us to prepare the finance
department for an impending merger. I have been through two mergers and this was
by far the easiest. The program helped us to be and feel in control at every
stage and this reduced the stress considerably. It enabled us to turn weaknesses
into strengths and threats into opportunities and the organization was much
better placed as a result. Anyone going through a merger should use this."

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MR. SIANO

UNITED STATES

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"General Motors - Mr. Siano made many contributions over an extended period of
time and brought a collaborative spirit to the work he did. He brought vision to
a disciplined mind set and is a strong delivery tactician. One example of the
many key accomplishments was the revitalization of a brand and supporting
marketing programs that posted a 42% year-to-year sales increase while reducing
the cost per sale by 38% in the first year and a 19% year-to-year sales increase
while reducing the cost per sale by 26% in the second year. By challenging the
status quo, his practical approach is cost-effective, time-effective and
process-effective. https://www.appletongreene.com/acs-marketing-transformation/"

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M. AKWULE

SOUTH AFRICA

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"Being a participant in Appleton Greene's Social Responsibility program in South
Africa encouraged me to become a Learning Provider myself. I loved the way the
program brought everyone together and helped companies to integrate more with
the local communities they served. I became so empowered by this experience that
it gave me the confidence to develop my own program with an already established
and enthusiastic market in South Africa."

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K. BOLAND

UNITED STATES

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"Fortum - Mr Boland is a great coach, trainer and a consultant. He works easily
with top management all the way to first line employees. He has high ethics and
has a high motivation in helping you with whatever questions you have regarding
business and process improvement. I’ve worked with him for a couple of years
within the areas of business process management and lean six sigma. He was our
company’s key trainer and coach. I can recommend him to anyone interested in
improving the skills and competences related to process improvement and lean six
sigma! https://www.appletongreene.com/acs-process-excellence/"

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MR. ROBINSON

UNITED STATES

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"Mr. Robinson conducted a detailed trona tailings management systems assessment
including the evaluation of tailings waste disposal options. Project
responsibilities included assessing the feasibility of raising the existing dike
to the siting of a new facility. The scope of activities included evaluating
disposal options including backfilling the underground works to the construction
of a new tailings disposal system. Alternatives considered included using solid
waste disposal management techniques to the management of recycled process
water. A detailed report was developed which discussed waste management
economics, political constraints and which thoroughly discussed regulatory
issues. Upon completion and acceptance of report recommendations consider short
term and long-term economic constraints. A phased tailing pond design and
construction program was initiated. Based on economic considerations and
regulatory constraints, the existing dam embankment was raised. Activities
included conducting site characterization studies, implementing a phased design
and construction program including performing all field QA/QC oversight
activities. https://www.appletongreene.com/clp-cih-sales-generation/"

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M. LOPEZ

CUBA

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"The Agriculture industry is usually consumed with time management. Everything
has a predetermined shelf life. Interestingly enough however, Appleton Greene
achieves time sensitive performance by slowing things down. It allows companies
to implement and benefit from each part of the service process while working
through the programs, instead of having to wait until they are completed. The
result is that you do not necessarily care too much about how long the programs
take to implement, because the benefits are being realized all of the way
through."

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J. BOWEN

UNITED KINGDOM

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"The Appleton Greene Strategic Implementation program enabled us to successfully
facilitate the mission critical part of the strategic process, with a fluid
system that provided us with the flexibility to engage stakeholders during the
process. The support that we needed was always there and our Learning Provider
and Consultants were superb throughout. Excellent program."

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V. ROMANOV

UKRAINE

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"It can be difficult sometimes for a company like ours, in a developing country,
to think and operate on a global scale. We just do not have the contacts, the
experience, the credibility, or the structure. Appleton Greene's Global Strategy
program helped us to implement a process that changed our culture, our business
model and our expectations. Our confidence grew together with our business. We
not only have customers across 3 different continents now, but manufacturers and
suppliers as well. It has been a fascinating journey and we now consider
ourselves to be truly international. A very big thank you to our Learning
Provider and Consultants."

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J. TANNER

UNITED STATES

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"The Product Development program is one that we implement consistently every two
years now. It makes sure that we constantly challenge what we develop and we are
more innovative as a result. It is not always easy to be consumer-led and the
process ensures that we always are. It helps us to remain objective, to be aware
of market trends and to anticipate ever-changing needs. It also means that our
corporate and product values are always aligned."

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K. ANDERSON

UNITED STATES

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"Sheridan Community Hospital Foundation My work with this community hospital
foundation has focused on board development, fundraising campaign support, and
communication strategies. I was initially retained to conduct a community
assessment regarding the foundation’s communication with their supporters and
the community at large. The foundation staff wanted feedback from the community
as to perceptions of the foundation’s effectiveness prior to launching a large
fundraising campaign for the hospital the foundation supports. Based on feedback
from the community assessment, my work continued with the foundation in a
training capacity for the foundation board of directors. I worked with them to
provide clarity as to their role in fundraising for the organization, as well as
giving them tools and training to actively participate in large-scale
philanthropy associated with the fundraising campaign. They are on track to
reach their fundraising goal of $4.4M by June 30, 2021.
https://www.appletongreene.com/clp-cih-non-profit-leadership"

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4.9/5



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Appleton Greene & Co is rated 4.9/5 from 123 reviews & testimonials.


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