urlscan.io logo urlscan.io
SecurityTrails logo

support.bigtickets.com Open in urlscan Pro
3.213.193.100  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.bigtickets.com/
Submission: On November 12 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 2 countries across 4 domains to perform 6 HTTP transactions. The main IP is 3.213.193.100, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.bigtickets.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on November 12th 2020. Valid for: 3 months.
This is the only time support.bigtickets.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3.213.193.100 14618 (AMAZON-AES)
2 2600:9000:20a... 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 143.204.208.176 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
6 6
1    3.213.193.100 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-213-193-100.compute-1.amazonaws.com
support.bigtickets.com
2    2600:9000:20ae:9e00:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)
d3eto7onm69fcz.cloudfront.net
1    2a00:1450:4001:809::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
1    143.204.208.176 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-208-176.fra53.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
1    2a00:1450:4001:800::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.gstatic.com
Domain Requested by
2 d3eto7onm69fcz.cloudfront.net support.bigtickets.com
1 www.gstatic.com www.google.com
1 d33v4339jhl8k0.cloudfront.net support.bigtickets.com
1 www.google.com support.bigtickets.com
1 support.bigtickets.com
6 5

This site contains links to these domains. Also see Links.

Domain
www.bigtickets.com
www.helpscout.com
Subject Issuer Validity Valid
support.bigtickets.com
Let's Encrypt Authority X3		 2020-11-12 -
2021-02-10		 3 months crt.sh
*.cloudfront.net
DigiCert Global CA G2		 2020-05-26 -
2021-04-21		 a year crt.sh
www.google.com
GTS CA 1O1		 2020-10-20 -
2021-01-12		 3 months crt.sh
*.gstatic.com
GTS CA 1O1		 2020-10-28 -
2021-01-20		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.bigtickets.com/
Frame ID: 0D4C7F6B556CEBDBD48C5781BD78F8DC
Requests: 7 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /openresty(?:\/([\d.]+))?/i
Overall confidence: 100%
Detected patterns
  • headers server /openresty(?:\/([\d.]+))?/i
Overall confidence: 100%
Detected patterns
  • headers server /openresty(?:\/([\d.]+))?/i

Page Statistics

6
Requests

100 %
HTTPS

60 %
IPv6

4
Domains

5
Subdomains

6
IPs

2
Countries

432 kB
Transfer

643 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

6 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set /
support.bigtickets.com/ 		14 KB
5 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.bigtickets.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
3.213.193.100 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-213-193-100.compute-1.amazonaws.com
Software
openresty /
Resource Hash
2bc96ce978798929934cf13a999ab0c53b36910a2afa04ac320ae78e5c2f4c04

Request headers

Host
support.bigtickets.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Server
openresty
Date
Thu, 12 Nov 2020 19:57:06 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Set-Cookie
PLAY_SESSION="882fad248afa0a61f42889ac4fdea06ace013532-siteId=598e067e2c7d3a73488beb24&hs.session.id=6kyilSsmOuiSiirdVXlaspUciddEjRMLoX2LAJkjSYvrVFRPo9X5tBlS3lnDKo6k&hs.session.exp=1605297426908"; Expires=Fri, 12 Nov 2021 19:57:06 GMT; Path=/; Secure; HTTPOnly
Content-Encoding
gzip
launch-1599134999295.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		116 KB
117 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1599134999295.css
Requested by
Host: support.bigtickets.com
URL: https://support.bigtickets.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20ae:9e00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a24fde467a8465bdc7436814430bfd76e9ccf1e4bac33c74c8cff51ab96d9028
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.bigtickets.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 7210fed509d8e341021bffe29c62787c.cloudfront.net (CloudFront)
last-modified
Wed, 16 Jan 2019 13:09:40 GMT
server
openresty
age
525
etag
"e6d0174a06bca0d2a70b7ad8972e1f22ba072eb0"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
status
200
cache-control
public, max-age=3600
date
Thu, 12 Nov 2020 19:48:52 GMT
x-amz-cf-pop
WAW50-C1
content-length
119059
x-amz-cf-id
On1nlRJ5qRT5Qrfr6n5HhYIypuThPExshIsa1eP7DS4vOyco3AFc2g==
api.js
www.google.com/recaptcha/ 		850 B
991 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google.com/recaptcha/api.js
Requested by
Host: support.bigtickets.com
URL: https://support.bigtickets.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:809::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
f4b846fe223b23fe04006500676830dd2645da38ae235bc26b2a70eb646b7dfe
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.bigtickets.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 12 Nov 2020 19:57:07 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
status
200
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
content-security-policy
frame-ancestors 'self'
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
553
x-xss-protection
1; mode=block
expires
Thu, 12 Nov 2020 19:57:07 GMT
bigtickets_300x75.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5773e834903360258a10ccf2/images/5b9a6a950428631d7a8b124d/ 		24 KB
24 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5773e834903360258a10ccf2/images/5b9a6a950428631d7a8b124d/bigtickets_300x75.png
Requested by
Host: support.bigtickets.com
URL: https://support.bigtickets.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
143.204.208.176 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-208-176.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1323eef45ce5f044baf246f75d08df9b9a0cb0d767b468f41f4ddccb7932d861

Request headers

Referer
https://support.bigtickets.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Thu, 12 Nov 2020 19:57:08 GMT
Via
1.1 a3c2566f9e36ad3cdf79fc6307fcf567.cloudfront.net (CloudFront)
Last-Modified
Thu, 13 Sep 2018 13:48:06 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA53-C1
ETag
"ff1aeb4764d0095df49218aa19558148"
X-Cache
Miss from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
24559
X-Amz-Cf-Id
sZWTxr8miv67_RjkppRFVEh0Vz5X_G0cKYbPl7_Wm9dcpthDjk6Kcg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		152 KB
152 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.bigtickets.com
URL: https://support.bigtickets.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20ae:9e00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
6bf242fdd751df39ced5d033f2081789229b0557dab7ec40de91ae668f34709a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.bigtickets.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 7210fed509d8e341021bffe29c62787c.cloudfront.net (CloudFront)
last-modified
Tue, 15 Jan 2019 10:09:22 GMT
server
openresty
age
1155
etag
"2c7878122e8413e36f8f0380e208932790e5b1b7"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
status
200
cache-control
public, max-age=3600
date
Thu, 12 Nov 2020 19:37:55 GMT
x-amz-cf-pop
WAW50-C1
content-length
155206
x-amz-cf-id
9U0BsKlayrUWkm-hf8A_xsvCHR9KhUgkhqVSsnpjGInic7SK1H0YRw==
recaptcha__en.js
www.gstatic.com/recaptcha/releases/rCr6uVkhcBxHr-Uhry4bcSYc/ 		335 KB
131 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.gstatic.com/recaptcha/releases/rCr6uVkhcBxHr-Uhry4bcSYc/recaptcha__en.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f8b4b2ca6272d6a145c9d5e85a0adf9413875ff9e231a92eabe9f6e947dc9354
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://support.bigtickets.com
Referer
https://support.bigtickets.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 12 Nov 2020 19:30:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
1621
status
200
cross-origin-resource-policy
cross-origin
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
133476
x-xss-protection
0
last-modified
Mon, 09 Nov 2020 05:27:47 GMT
server
sffe
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Fri, 12 Nov 2021 19:30:06 GMT
truncated
/ 		2 KB
2 KB 		Font
General
Check archive.org
Download Go to
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
f398f309d792db43e222dc1b7e18092014f6b4ee4c21740c4f80cb84dc7a38c9

Request headers

Origin
https://support.bigtickets.com
Referer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8

Verdicts & Comments Add Verdict or Comment

32 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| recaptcha function| _toConsumableArray function| _slice function| css_browser_selector string| url undefined| rewrittenUrl function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes

1 Cookies

Domain/Path Name / Value
support.bigtickets.com/ Name: PLAY_SESSION
Value: "882fad248afa0a61f42889ac4fdea06ace013532-siteId=598e067e2c7d3a73488beb24&hs.session.id=6kyilSsmOuiSiirdVXlaspUciddEjRMLoX2LAJkjSYvrVFRPo9X5tBlS3lnDKo6k&hs.session.exp=1605297426908"