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www.talkdesk.com Open in urlscan Pro
2606:4700::6811:d053  Public Scan

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Submitted URL: https://go.talkdesk.com/ODQzLURPRS03MTgAAAGDyA12cXLo6LMi8AuG-TtiaK1xikAHLmeK_0AMe6AD4bPkfwJ7gimFjmvXi9DT4CcxsGeOPy0=
Effective URL: https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Servic...
Submission: On April 25 via manual from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 48 IPs in 6 countries across 37 domains to perform 97 HTTP transactions. The main IP is 2606:4700::6811:d053, located in United States and belongs to CLOUDFLARENET, US. The main domain is www.talkdesk.com. The Cisco Umbrella rank of the primary domain is 255797.
TLS certificate: Issued by Cloudflare Inc ECC CA-3 on April 5th 2022. Valid for: a year.
This is the only time www.talkdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 104.17.71.206 13335 (CLOUDFLAR...)
3 2606:4700::68... 13335 (CLOUDFLAR...)
1 151.101.192.114 54113 (FASTLY)
1 2600:9000:215... 16509 (AMAZON-02)
6 2600:9000:231... 16509 (AMAZON-02)
1 143.204.98.42 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 23.205.237.4 16625 (AKAMAI-AS)
3 2a00:1450:400... 15169 (GOOGLE)
1 142.250.185.194 15169 (GOOGLE)
1 2a02:26f0:f7:... 20940 (AKAMAI-ASN1)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
4 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
3 34.195.187.5 14618 (AMAZON-AES)
1 35.244.142.80 15169 (GOOGLE)
1 143.204.98.76 16509 (AMAZON-02)
2 2a03:2880:f01... 32934 (FACEBOOK)
2 2 2620:1ec:21::14 8068 (MICROSOFT...)
1 1 2620:1ec:22::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 108.157.4.86 16509 (AMAZON-02)
1 192.28.147.68 15224 (OMNITURE)
2 2001:4860:480... 15169 (GOOGLE)
1 206.19.49.24 7018 (ATT-INTER...)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a03:2880:f11... 32934 (FACEBOOK)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 20.85.30.134 8075 (MICROSOFT...)
2 2600:1901:0:7... 15169 (GOOGLE)
1 2a04:4e42::622 54113 (FASTLY)
2 6 2600:9000:224... 16509 (AMAZON-02)
1 104.16.92.80 13335 (CLOUDFLAR...)
1 2600:9000:215... 16509 (AMAZON-02)
2 52.14.244.69 16509 (AMAZON-02)
5 152.195.15.58 15133 (EDGECAST)
1 143.204.98.50 16509 (AMAZON-02)
1 13.224.195.21 16509 (AMAZON-02)
1 108.157.4.102 16509 (AMAZON-02)
1 52.48.114.92 16509 (AMAZON-02)
3 96.16.137.162 16625 (AKAMAI-AS)
1 151.101.194.51 54113 (FASTLY)
1 54.229.135.46 16509 (AMAZON-02)
1 52.49.107.79 16509 (AMAZON-02)
1 185.33.220.100 29990 (ASN-APPNEX)
1 52.218.246.232 16509 (AMAZON-02)
2 52.57.195.65 16509 (AMAZON-02)
97 48
1    104.17.71.206 (None, )

ASN13335 (CLOUDFLARENET, US)
go.talkdesk.com
3    2606:4700::6811:d053 (United States)

ASN13335 (CLOUDFLARENET, US)
www.talkdesk.com
1    151.101.192.114 (United States)

ASN54113 (FASTLY, US)
cdn.evgnet.com
1    2600:9000:2156:9600:1f:20b5:57c0:93a1 (United States)

ASN16509 (AMAZON-02, US)
stg-cdn-talkdesk.talkdeskdev.com
6    2600:9000:2315:b800:b:f1a9:5cc0:93a1 (United States)

ASN16509 (AMAZON-02, US)
prd-cdn-talkdesk.talkdesk.com
1    143.204.98.42 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-42.fra50.r.cloudfront.net
app.cdn.lookbookhq.com
1    2a00:1450:4001:800::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    23.205.237.4 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a23-205-237-4.deploy.static.akamaitechnologies.com
munchkin.marketo.net
3    2a00:1450:4001:801::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    142.250.185.194 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s52-in-f2.1e100.net
www.googleadservices.com
1    2a02:26f0:f7::5c7b:e034 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
3    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
4    2606:4700::6813:9408 (United States)

ASN13335 (CLOUDFLARENET, US)
script.crazyegg.com
1    2606:4700:4400::6812:2a27 (United States)

ASN13335 (CLOUDFLARENET, US)
trk.techtarget.com
3    34.195.187.5 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-195-187-5.compute-1.amazonaws.com
js.qualified.com
app.qualified.com
1    35.244.142.80 (Kansas City, United States)

ASN15169 (GOOGLE, US)
PTR: 80.142.244.35.bc.googleusercontent.com
cdn.pdst.fm
1    143.204.98.76 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-76.fra50.r.cloudfront.net
static.hotjar.com
2    2a03:2880:f01c:8012:face:b00c:0:3 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
connect.facebook.net
2    2620:1ec:21::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
1    2620:1ec:22::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.linkedin.com
1    13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
1    108.157.4.86 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-157-4-86.dus51.r.cloudfront.net
script.hotjar.com
1    192.28.147.68 (United States)

ASN15224 (OMNITURE, US)
843-doe-718.mktoresp.com
2    2001:4860:4802:36::36 (United States)

ASN15169 (GOOGLE, US)
us-central1-adaptive-growth.cloudfunctions.net
1    206.19.49.24 (United States)

ASN7018 (ATT-INTERNET4, US)
apt.techtarget.com
1    2a00:1450:4001:831::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
1    2a00:1450:400c:c06::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
2    2a03:2880:f11c:8083:face:b00c:0:25de (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
www.facebook.com
2    2a00:1450:4001:800::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
2    2a00:1450:4001:80f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
2    20.85.30.134 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
j.clarity.ms
2    2600:1901:0:7a0b:: (Kansas City, United States)

ASN15169 (GOOGLE, US)
sessions.bugsnag.com
1    2a04:4e42::622 (United States)

ASN54113 (FASTLY, US)
fast.wistia.com
6    2600:9000:224a:f600:6:9280:1080:93a1 (United States)

ASN16509 (AMAZON-02, US)
s.adroll.com
1    104.16.92.80 (None, )

ASN13335 (CLOUDFLARENET, US)
app-sj15.marketo.com
1    2600:9000:2156:fa00:6:3561:ce00:93a1 (United States)

ASN16509 (AMAZON-02, US)
infra-cloudfront-talkdeskcom.svc.talkdeskapp.com
2    52.14.244.69 (Columbus, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-14-244-69.us-east-2.compute.amazonaws.com
talkdeskinc.us-5.evergage.com
5    152.195.15.58 (United States)

ASN15133 (EDGECAST, US)
cdn.bizible.com
cdn.bizibly.com
1    143.204.98.50 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-50.fra50.r.cloudfront.net
pagestates-tracking.crazyegg.com
1    13.224.195.21 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-195-21.fra2.r.cloudfront.net
assets-tracking.crazyegg.com
1    108.157.4.102 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-157-4-102.dus51.r.cloudfront.net
vars.hotjar.com
1    52.48.114.92 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-48-114-92.eu-west-1.compute.amazonaws.com
tracking.crazyegg.com
3    96.16.137.162 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a96-16-137-162.deploy.static.akamaitechnologies.com
j.6sc.co
c.6sc.co
b.6sc.co
1    151.101.194.51 (United States)

ASN54113 (FASTLY, US)
view.ceros.com
1    54.229.135.46 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-229-135-46.eu-west-1.compute.amazonaws.com
d.adroll.com
1    52.49.107.79 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-49-107-79.eu-west-1.compute.amazonaws.com
in.hotjar.com
1    185.33.220.100 (Amsterdam, Netherlands)

ASN29990 (ASN-APPNEX, US)
PTR: 399.bm-nginx-loadbalancer.mgmt.ams1.adnexus.net
secure.adnxs.com
1    52.218.246.232 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-us-west-2.amazonaws.com
s3-us-west-2.amazonaws.com
2    52.57.195.65 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-57-195-65.eu-central-1.compute.amazonaws.com
epsilon.6sense.com
Apex Domain
Subdomains		 Transfer
10 talkdesk.com
go.talkdesk.com
www.talkdesk.com — Cisco Umbrella Rank: 255797
prd-cdn-talkdesk.talkdesk.com — Cisco Umbrella Rank: 127467
2 MB
7 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2323
d.adroll.com — Cisco Umbrella Rank: 1463
21 KB
7 crazyegg.com
script.crazyegg.com — Cisco Umbrella Rank: 1712
pagestates-tracking.crazyegg.com — Cisco Umbrella Rank: 3053
assets-tracking.crazyegg.com — Cisco Umbrella Rank: 3031
tracking.crazyegg.com — Cisco Umbrella Rank: 2963
32 KB
4 bizible.com
cdn.bizible.com — Cisco Umbrella Rank: 7547
33 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 397
www.linkedin.com — Cisco Umbrella Rank: 577
px4.ads.linkedin.com — Cisco Umbrella Rank: 4570
4 KB
4 hotjar.com
static.hotjar.com — Cisco Umbrella Rank: 591
script.hotjar.com — Cisco Umbrella Rank: 840
vars.hotjar.com — Cisco Umbrella Rank: 885
in.hotjar.com — Cisco Umbrella Rank: 1617
68 KB
3 6sc.co
j.6sc.co — Cisco Umbrella Rank: 6651
c.6sc.co — Cisco Umbrella Rank: 10113
b.6sc.co — Cisco Umbrella Rank: 4627
10 KB
3 qualified.com
js.qualified.com — Cisco Umbrella Rank: 29403
app.qualified.com — Cisco Umbrella Rank: 30250
assets.qualified.com Failed
69 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 346
13 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 35
20 KB
2 6sense.com
epsilon.6sense.com — Cisco Umbrella Rank: 11270
449 B
2 evergage.com
talkdeskinc.us-5.evergage.com — Cisco Umbrella Rank: 591967
883 B
2 bugsnag.com
sessions.bugsnag.com — Cisco Umbrella Rank: 750
35 B
2 clarity.ms
j.clarity.ms — Cisco Umbrella Rank: 1878
23 KB
2 google.de
www.google.de — Cisco Umbrella Rank: 6544
655 B
2 google.com
www.google.com — Cisco Umbrella Rank: 2
655 B
2 facebook.com
www.facebook.com — Cisco Umbrella Rank: 102
315 B
2 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 38
stats.g.doubleclick.net — Cisco Umbrella Rank: 80
2 KB
2 cloudfunctions.net
us-central1-adaptive-growth.cloudfunctions.net — Cisco Umbrella Rank: 2758
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 137
114 KB
2 techtarget.com
trk.techtarget.com — Cisco Umbrella Rank: 11685
apt.techtarget.com — Cisco Umbrella Rank: 16031
2 KB
2 marketo.net
munchkin.marketo.net — Cisco Umbrella Rank: 3120
6 KB
1 amazonaws.com
s3-us-west-2.amazonaws.com
2 KB
1 adnxs.com
secure.adnxs.com — Cisco Umbrella Rank: 394
706 B
1 ceros.com
view.ceros.com — Cisco Umbrella Rank: 23111
4 KB
1 bizibly.com
cdn.bizibly.com — Cisco Umbrella Rank: 7367
203 B
1 talkdeskapp.com
infra-cloudfront-talkdeskcom.svc.talkdeskapp.com — Cisco Umbrella Rank: 394277
22 KB
1 marketo.com
app-sj15.marketo.com — Cisco Umbrella Rank: 78590
68 KB
1 wistia.com
fast.wistia.com — Cisco Umbrella Rank: 4466
112 KB
1 mktoresp.com
843-doe-718.mktoresp.com — Cisco Umbrella Rank: 331192
311 B
1 pdst.fm
cdn.pdst.fm — Cisco Umbrella Rank: 2707
6 KB
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 780
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 103
15 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 58
80 KB
1 lookbookhq.com
app.cdn.lookbookhq.com — Cisco Umbrella Rank: 60347
2 KB
1 talkdeskdev.com
stg-cdn-talkdesk.talkdeskdev.com — Cisco Umbrella Rank: 328786
901 B
1 evgnet.com
cdn.evgnet.com — Cisco Umbrella Rank: 4955
45 KB
97 37
Domain Requested by
6 s.adroll.com 2 redirects www.talkdesk.com
s.adroll.com
6 prd-cdn-talkdesk.talkdesk.com www.talkdesk.com
stg-cdn-talkdesk.talkdeskdev.com
4 cdn.bizible.com www.googletagmanager.com
www.talkdesk.com
cdn.bizible.com
4 script.crazyegg.com www.googletagmanager.com
script.crazyegg.com
3 bat.bing.com www.googletagmanager.com
bat.bing.com
www.talkdesk.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
www.talkdesk.com
3 www.talkdesk.com go.talkdesk.com
www.talkdesk.com
2 app.qualified.com js.qualified.com
cdn.bizible.com
app.qualified.com
2 epsilon.6sense.com cdn.bizible.com
2 talkdeskinc.us-5.evergage.com cdn.evgnet.com
2 sessions.bugsnag.com www.talkdesk.com
2 j.clarity.ms bat.bing.com
cdn.bizible.com
2 www.google.de www.talkdesk.com
2 www.google.com www.talkdesk.com
2 www.facebook.com www.talkdesk.com
2 us-central1-adaptive-growth.cloudfunctions.net cdn.pdst.fm
2 px.ads.linkedin.com 2 redirects
2 connect.facebook.net go.talkdesk.com
connect.facebook.net
2 munchkin.marketo.net go.talkdesk.com
munchkin.marketo.net
1 b.6sc.co www.talkdesk.com
1 s3-us-west-2.amazonaws.com www.talkdesk.com
1 c.6sc.co cdn.bizible.com
1 secure.adnxs.com cdn.bizible.com
1 in.hotjar.com cdn.bizible.com
1 d.adroll.com s.adroll.com
1 view.ceros.com www.googletagmanager.com
1 j.6sc.co go.talkdesk.com
1 cdn.bizibly.com www.talkdesk.com
1 tracking.crazyegg.com script.crazyegg.com
1 vars.hotjar.com static.hotjar.com
1 assets-tracking.crazyegg.com script.crazyegg.com
1 pagestates-tracking.crazyegg.com script.crazyegg.com
1 infra-cloudfront-talkdeskcom.svc.talkdeskapp.com www.talkdesk.com
1 app-sj15.marketo.com www.talkdesk.com
1 fast.wistia.com www.talkdesk.com
1 stats.g.doubleclick.net www.google-analytics.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 apt.techtarget.com www.talkdesk.com
1 843-doe-718.mktoresp.com munchkin.marketo.net
1 script.hotjar.com static.hotjar.com
1 px4.ads.linkedin.com www.talkdesk.com
1 www.linkedin.com 1 redirects
1 static.hotjar.com go.talkdesk.com
1 cdn.pdst.fm go.talkdesk.com
1 js.qualified.com www.googletagmanager.com
1 trk.techtarget.com go.talkdesk.com
1 snap.licdn.com www.googletagmanager.com
1 www.googleadservices.com www.googletagmanager.com
1 www.googletagmanager.com www.talkdesk.com
1 app.cdn.lookbookhq.com www.talkdesk.com
1 stg-cdn-talkdesk.talkdeskdev.com www.talkdesk.com
1 cdn.evgnet.com www.talkdesk.com
1 go.talkdesk.com
0 assets.qualified.com Failed www.talkdesk.com
app.qualified.com
97 54
Subject Issuer Validity Valid
go.talkdesk.com
Cloudflare Inc ECC CA-3		 2022-03-28 -
2023-03-28		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2022-04-05 -
2023-04-05		 a year crt.sh
cdn.evergage.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-04-13 -
2023-04-12		 a year crt.sh
talkdeskdev.com
Amazon		 2021-11-26 -
2022-12-24		 a year crt.sh
talkdesk.com
Amazon		 2022-02-14 -
2023-03-15		 a year crt.sh
*.pathfactory.com
Amazon		 2021-08-10 -
2022-09-08		 a year crt.sh
*.google-analytics.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
*.marketo.net
DigiCert SHA2 Secure Server CA		 2022-02-06 -
2023-02-07		 a year crt.sh
www.googleadservices.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01		 2022-03-16 -
2022-09-16		 6 months crt.sh
js.qualified.com
R3		 2022-02-21 -
2022-05-22		 3 months crt.sh
cdn.pdst.fm
GTS CA 1D4		 2022-04-15 -
2022-07-14		 3 months crt.sh
*.hotjar.com
Amazon		 2021-11-25 -
2022-12-23		 a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA		 2022-02-01 -
2022-05-02		 3 months crt.sh
*.mktoresp.com
DigiCert TLS RSA SHA256 2020 CA1		 2021-11-30 -
2022-11-30		 a year crt.sh
misc.google.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
*.techtarget.com
Sectigo RSA Domain Validation Secure Server CA		 2021-10-13 -
2022-11-12		 a year crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
www.google.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
www.google.de
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
a.clarity.ms
Microsoft RSA TLS CA 01		 2021-07-27 -
2022-07-27		 a year crt.sh
*.bugsnag.com
Sectigo RSA Domain Validation Secure Server CA		 2021-05-05 -
2022-05-05		 a year crt.sh
fast.wistia.com
GlobalSign Atlas R3 DV TLS CA H2 2021		 2021-12-24 -
2023-01-25		 a year crt.sh
s.adroll.com
Amazon		 2021-08-02 -
2022-08-31		 a year crt.sh
app-sj15.marketo.com
Cloudflare Inc ECC CA-3		 2021-06-02 -
2022-06-01		 a year crt.sh
*.svc.talkdeskapp.com
Amazon		 2022-01-08 -
2023-02-05		 a year crt.sh
*.us-5.evergage.com
Amazon		 2021-07-19 -
2022-08-17		 a year crt.sh
io.bizible.com
DigiCert TLS RSA SHA256 2020 CA1		 2021-06-30 -
2022-07-05		 a year crt.sh
*.crazyegg.com
DigiCert SHA2 Secure Server CA		 2020-07-26 -
2022-07-23		 2 years crt.sh
*.6sc.co
DigiCert TLS Hybrid ECC SHA384 2020 CA1		 2022-03-08 -
2023-03-11		 a year crt.sh
atrun.redbull.com
GlobalSign Atlas R3 DV TLS CA 2020		 2021-08-17 -
2022-09-18		 a year crt.sh
adroll.mgr.consensu.org
Amazon		 2021-09-09 -
2022-10-08		 a year crt.sh
*.adnxs.com
GeoTrust ECC CA 2018		 2022-02-11 -
2023-03-14		 a year crt.sh
*.s3-us-west-2.amazonaws.com
Amazon		 2021-12-17 -
2022-11-29		 a year crt.sh
*.6sense.com
Amazon		 2021-06-30 -
2022-07-29		 a year crt.sh
app.qualified.com
R3		 2022-02-21 -
2022-05-22		 3 months crt.sh

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Screenshot
Live screenshot
Full Image

Page Title

2021 Talkdesk global contact center KPI benchmarking report - Reports | Talkdesk

Page URL History Show full URLs

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Overall confidence: 100%
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Overall confidence: 100%
Detected patterns
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Page Statistics

97
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81 %
HTTPS

45 %
IPv6

37
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54
Subdomains

48
IPs

6
Countries

2629 kB
Transfer

9631 kB
Size

53
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

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General
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Download Go to
Full URL
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General
Check archive.org
Download Go to
Full URL
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Download Go to
Full URL
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General
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Download Go to
Full URL
https://cdn.evgnet.com/beacon/talkdeskinc/production/scripts/evergage.min.js
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Full URL
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2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://prd-cdn-talkdesk.talkdesk.com/cdn-assets/2.2.19/talkdesk/brand/main_brand/logo/talkdesk_logo_purple.svg
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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server
Golfe2
age
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20006
expires
Mon, 25 Apr 2022 13:34:50 GMT
conversion_async.js
www.googleadservices.com/pagead/ 		39 KB
15 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googleadservices.com/pagead/conversion_async.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WMC68X3
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H2
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TLS 1.3, , AES_128_GCM
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accept-language
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date
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content-encoding
gzip
x-content-type-options
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insight.min.js
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3 KB 		Script
General
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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WMC68X3
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Response headers

X-EdgeConnect-Origin-MEX-Latency
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General
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https://bat.bing.com/bat.js
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Response headers

strict-transport-security
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content-encoding
gzip
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https://script.crazyegg.com/pages/scripts/0106/9879.js
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content-encoding
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server
cloudflare
expect-ct
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vary
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*
cf-bgj
minify
tracking.js
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1 KB 		Script
General
Check archive.org
Download Go to
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https://trk.techtarget.com/tracking.js
Requested by
Host: go.talkdesk.com
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Response headers

date
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content-encoding
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cf-cache-status
HIT
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server
cloudflare
age
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vary
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expires
Mon, 25 Apr 2022 13:42:26 GMT
cache-control
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cf-ray
70177506dd8f9969-FRA
cf-bgj
minify
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js.qualified.com/ 		223 KB
67 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://js.qualified.com/qualified.js?token=bip9UE4kFj9iZwLa
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Response headers

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General
Check archive.org
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https://cdn.pdst.fm/ping.min.js
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content-encoding
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hotjar-1819168.js
static.hotjar.com/c/ 		11 KB
3 KB 		Script
General
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https://static.hotjar.com/c/hotjar-1819168.js?sv=6
Requested by
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Full URL
https://connect.facebook.net/en_US/fbevents.js
Requested by
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208 B 		XHR
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TLS 1.3, , AES_128_GCM
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Response headers

pragma
no-cache
date
Mon, 25 Apr 2022 13:34:36 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
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2
expires
Fri, 01 Jan 1990 00:00:00 GMT
25065770.js
bat.bing.com/p/action/ 		845 B
856 B 		Script
General
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Full URL
https://bat.bing.com/p/action/25065770.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Name Value
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accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
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pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
accept-ch
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1976810219216125
connect.facebook.net/signals/config/ 		305 KB
87 KB 		Script
General
Check archive.org
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Full URL
https://connect.facebook.net/signals/config/1976810219216125?v=2.9.57&r=stable
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
1ad3b6d4531316e12afd91437b806c1f9e2e18f94575b8c28e121c62b5b7b635
Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

Response headers

content-security-policy
default-src * data: blob: 'self';script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self';block-all-mixed-content;upgrade-insecure-requests;
content-encoding
gzip
x-content-type-options
nosniff
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400,h3-29=":443"; ma=86400
content-length
88875
x-xss-protection
0
pragma
public
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DENY
date
Mon, 25 Apr 2022 13:34:36 GMT
strict-transport-security
max-age=31536000; preload; includeSubDomains
content-type
application/x-javascript; charset=utf-8
vary
Accept-Encoding
cache-control
public, max-age=1200
x-fb-rlafr
0
priority
u=3,i
expires
Sat, 01 Jan 2000 00:00:00 GMT
pdst-events-prod-sink
us-central1-adaptive-growth.cloudfunctions.net/ 		0
0 		Fetch
General
Check archive.org
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https://us-central1-adaptive-growth.cloudfunctions.net/pdst-events-prod-sink
Requested by
Host: cdn.pdst.fm
URL: https://cdn.pdst.fm/ping.min.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:36::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Frontend / Express
Resource Hash

Request headers

Accept
application/json
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
Content-Type
application/json

Response headers

date
Mon, 25 Apr 2022 13:34:36 GMT
etag
W/"2-nOO9QiTIwXgNtWtBJezz8kv3SLc"
server
Google Frontend
access-control-allow-headers
Content-Type, Accept
x-powered-by
Express
access-control-allow-methods
GET, POST
content-type
text/html
access-control-allow-origin
*
x-cloud-trace-context
b5fcad3970749aa03e89461a4361e7f4
function-execution-id
a1hqrmkbwukn
alt-svc
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content-length
0
pdst-events-prod-sink
us-central1-adaptive-growth.cloudfunctions.net/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://us-central1-adaptive-growth.cloudfunctions.net/pdst-events-prod-sink
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:36::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Frontend / Express
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
POST
Origin
https://www.talkdesk.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

Response headers

access-control-allow-headers
Content-Type, Accept
access-control-allow-methods
GET, POST
access-control-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
cache-control
private
content-encoding
gzip
content-length
22
content-type
text/html; charset=utf-8
date
Mon, 25 Apr 2022 13:34:36 GMT
etag
W/"2-ROqGvmcGDXooyAXFZHZ+i4au1yQ"
function-execution-id
oep8p47v2gde
server
Google Frontend
x-cloud-trace-context
f3cf66543eb8c5ba688f0961af19af22
x-powered-by
Express
activity.gif
apt.techtarget.com/activity/ 		43 B
324 B 		Image
General
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Full URL
https://apt.techtarget.com/activity/activity.gif?activityTypeId=31&cid=5037079&version=2.1.1&ref=https%3A%2F%2Fwww.talkdesk.com%2Fresources%2Freports%2Ftalkdesk-contact-center-kpi-benchmarking-report%2F%3Futm_term%3D%26utm_campaign%3DService-Pre-Engagement-Nurture%26utm_source%3Demail%26utm_medium%3Demail%26utm_content%3D2021-Benchmarking-Report%26mkt_tok%3DODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X&r=1650893676657
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
206.19.49.24 , United States, ASN7018 (ATT-INTERNET4, US),
Reverse DNS
Software
Apache/2.4.6 (CentOS) /
Resource Hash
2dfe28cbdb83f01c940de6a88ab86200154fd772d568035ac568664e52068363

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

Response headers

Date
Mon, 25 Apr 2022 13:34:37 GMT
Last-Modified
Tue, 26 Mar 2019 18:30:29 GMT
Server
Apache/2.4.6 (CentOS)
ETag
"2b-5850384023492"
Content-Type
image/gif
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=79
Content-Length
43
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/990675701/ 		3 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/990675701/?random=1650893676659&cv=9&fst=1650893676659&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2wg4k0&sendb=1&ig=1&frm=0&url=https%3A%2F%2Fwww.talkdesk.com%2Fresources%2Freports%2Ftalkdesk-contact-center-kpi-benchmarking-report%2F%3Futm_term%3D%26utm_campaign%3DService-Pre-Engagement-Nurture%26utm_source%3Demail%26utm_medium%3Demail%26utm_content%3D2021-Benchmarking-Report%26mkt_tok%3DODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X&ref=https%3A%2F%2Fgo.talkdesk.com%2F&tiba=2021%20Talkdesk%20global%20contact%20center%20KPI%20benchmarking%20report%20-%20Reports%20%7C%20Talkdesk&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
Requested by
Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
f0ffc1233e62bf34da6a340799893570364a42120c4c2be121d87d22d6e7ed5f
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 25 Apr 2022 13:34:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
text/javascript; charset=UTF-8
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1297
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
443 B 		XHR
General
Check archive.org
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Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-28375222-7&cid=773563660.1650893677&jid=1814924966&gjid=509510414&_gid=1133475806.1650893677&_u=YEBAAEAAAAAAAC~&z=940275605
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c06::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Mon, 25 Apr 2022 13:34:36 GMT
content-type
text/plain
access-control-allow-origin
https://www.talkdesk.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
11.1.420.js
script.crazyegg.com/pages/versioned/common-scripts/ 		81 KB
26 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://script.crazyegg.com/pages/versioned/common-scripts/11.1.420.js
Requested by
Host: script.crazyegg.com
URL: https://script.crazyegg.com/pages/scripts/0106/9879.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:9408 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bd002adada90b672244a9e72b7904810cb0dc8f9ca1e73a9029f4714acee898d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 25 Apr 2022 13:34:36 GMT
content-encoding
gzip
cf-cache-status
HIT
last-modified
Thu, 21 Apr 2022 12:08:56 GMT
server
cloudflare
age
3997
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000, s-maxage=31536000
accept-ranges
bytes
cf-ray
701775072b699bb8-FRA
content-length
26624
/
www.facebook.com/tr/ 		44 B
297 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.facebook.com/tr/?id=1976810219216125&ev=PageView&dl=https%3A%2F%2Fwww.talkdesk.com%2Fresources%2Freports%2Ftalkdesk-contact-center-kpi-benchmarking-report%2F%3Futm_term%3D%26utm_campaign%3DService-Pre-Engagement-Nurture%26utm_source%3Demail%26utm_medium%3Demail%26utm_content%3D2021-Benchmarking-Report%26mkt_tok%3DODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X&rl=https%3A%2F%2Fgo.talkdesk.com%2F&if=false&ts=1650893676703&sw=1600&sh=1200&v=2.9.57&r=stable&ec=0&o=30&fbp=fb.1.1650893676702.255932972&it=1650893676654&coo=false&exp=p0&rqm=GET
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f11c:8083:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
proxygen-bolt /
Resource Hash
10d8d42d73a02ddb877101e72fbfa15a0ec820224d97cedee4cf92d571be5caa
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

Response headers

date
Mon, 25 Apr 2022 13:34:36 GMT
last-modified
Fri, 21 Dec 2012 00:00:01 GMT
server
proxygen-bolt
strict-transport-security
max-age=31536000; includeSubDomains
content-type
image/gif
cache-control
no-cache, must-revalidate, max-age=0
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
44
expires
Mon, 25 Apr 2022 13:34:36 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-28375222-7&cid=773563660.1650893677&jid=1814924966&_u=YEBAAEAAAAAAAC~&z=1469494499
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

pragma
no-cache
date
Mon, 25 Apr 2022 13:34:36 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-28375222-7&cid=773563660.1650893677&jid=1814924966&_u=YEBAAEAAAAAAAC~&z=1469494499
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
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Response headers

pragma
no-cache
date
Mon, 25 Apr 2022 13:34:36 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/990675701/ 		42 B
548 B 		Image
General
Check archive.org
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Full URL
https://www.google.com/pagead/1p-user-list/990675701/?random=1650893676659&cv=9&fst=1650891600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2wg4k0&sendb=1&frm=0&url=https%3A%2F%2Fwww.talkdesk.com%2Fresources%2Freports%2Ftalkdesk-contact-center-kpi-benchmarking-report%2F%3Futm_term%3D%26utm_campaign%3DService-Pre-Engagement-Nurture%26utm_source%3Demail%26utm_medium%3Demail%26utm_content%3D2021-Benchmarking-Report%26mkt_tok%3DODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X&ref=https%3A%2F%2Fgo.talkdesk.com%2F&tiba=2021%20Talkdesk%20global%20contact%20center%20KPI%20benchmarking%20report%20-%20Reports%20%7C%20Talkdesk&async=1&fmt=3&is_vtc=1&random=2391075468&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
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X-Content-Type-Options nosniff
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accept-language
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User-Agent
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Response headers

pragma
no-cache
date
Mon, 25 Apr 2022 13:34:36 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
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x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/990675701/ 		42 B
548 B 		Image
General
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Full URL
https://www.google.de/pagead/1p-user-list/990675701/?random=1650893676659&cv=9&fst=1650891600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2wg4k0&sendb=1&frm=0&url=https%3A%2F%2Fwww.talkdesk.com%2Fresources%2Freports%2Ftalkdesk-contact-center-kpi-benchmarking-report%2F%3Futm_term%3D%26utm_campaign%3DService-Pre-Engagement-Nurture%26utm_source%3Demail%26utm_medium%3Demail%26utm_content%3D2021-Benchmarking-Report%26mkt_tok%3DODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X&ref=https%3A%2F%2Fgo.talkdesk.com%2F&tiba=2021%20Talkdesk%20global%20contact%20center%20KPI%20benchmarking%20report%20-%20Reports%20%7C%20Talkdesk&async=1&fmt=3&is_vtc=1&random=2391075468&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
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Host: www.talkdesk.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
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accept-language
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Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
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Response headers

pragma
no-cache
date
Mon, 25 Apr 2022 13:34:36 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
clarity.js
j.clarity.ms/s/0.6.34/ 		53 KB
23 KB 		Script
General
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https://j.clarity.ms/s/0.6.34/clarity.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/p/action/25065770.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.85.30.134 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
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Response headers

date
Mon, 25 Apr 2022 13:34:36 GMT
content-encoding
br
etag
"1d84ac37b962954"
last-modified
Thu, 07 Apr 2022 21:07:26 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
cache-control
public,max-age=86400
accept-ranges
bytes
request-context
appId=cid-v1:3f60b293-70d6-4805-b0bb-3484f0a73bf0
/
sessions.bugsnag.com/ 		21 B
35 B 		XHR
General
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https://sessions.bugsnag.com/
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/static/scripts.js?v=7.14.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2600:1901:0:7a0b:: Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash
0ba7c0356149946bf0642fab4ef85b95e7090f6f785d0fb84323d0c442e5190a

Request headers

Bugsnag-Payload-Version
1
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
Bugsnag-Sent-At
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accept-language
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Bugsnag-Api-Key
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
Content-Type
application/json

Response headers

access-control-allow-origin
*
date
Mon, 25 Apr 2022 13:34:37 GMT
via
1.1 google
bugsnag-session-uuid
d635a7ed-bc7c-46c5-83cb-8764a8356db9
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
21
content-type
application/json
E-v1.js
fast.wistia.com/assets/external/ 		605 KB
112 KB 		Script
General
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https://fast.wistia.com/assets/external/E-v1.js
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/static/scripts.js?v=7.14.0
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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accept-language
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Referer
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User-Agent
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Response headers

date
Mon, 25 Apr 2022 13:34:37 GMT
content-encoding
br
vary
Accept-Encoding
age
663
x-cache
HIT, HIT
content-length
114763
x-served-by
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access-control-allow-origin
*
x-browser-version
100
last-modified
Mon, 25 Apr 2022 13:14:22 GMT
x-timer
S1650893677.179444,VS0,VE0
etag
"62669eae-1c04b"
strict-transport-security
max-age=0
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
public, max-age=3600
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
1, 113
roundtrip.js
s.adroll.com/j/ 		50 KB
16 KB 		Script
General
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https://s.adroll.com/j/roundtrip.js
Requested by
Host: www.talkdesk.com
URL: https://www.talkdesk.com/static/scripts.js?v=7.14.0
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:224a:f600:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
User-Agent
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X-Amz-Version-Id
HNfyhH5qmLK0DbB1EQ.ihnSY7i0OY2m4
Content-Encoding
gzip
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W/"ca2ef7b6ff5ea3fd1c2fdd160e7243b2"
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2875
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AES256
Transfer-Encoding
chunked
X-Cache
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Connection
keep-alive
Vary
Accept-Encoding
Via
1.1 6b2d62d60926d8d51fdcbcc94fce643a.cloudfront.net (CloudFront)
Last-Modified
Wed, 06 Apr 2022 19:05:26 GMT
Server
AmazonS3
Date
Mon, 25 Apr 2022 12:46:44 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
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text/javascript
Access-Control-Allow-Origin
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Cache-Control
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X-Amz-Cf-Pop
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/
sessions.bugsnag.com/ Frame 		0
0 		Preflight
General
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Full URL
https://sessions.bugsnag.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1901:0:7a0b:: Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
bugsnag-api-key,bugsnag-payload-version,bugsnag-sent-at,content-type
Access-Control-Request-Method
POST
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https://www.talkdesk.com
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cors
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

Response headers

access-control-allow-headers
Origin, Content-Type, Accept, Authorization, User-Agent, Referer, X-Forwarded-For, Bugsnag-Api-Key, Bugsnag-Payload-Version, Bugsnag-Sent-At
access-control-allow-methods
POST
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*
alt-svc
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content-length
0
date
Mon, 25 Apr 2022 13:34:37 GMT
via
1.1 google
forms2.min.js
app-sj15.marketo.com/js/forms2/js/ 		205 KB
68 KB 		Script
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https://app-sj15.marketo.com/js/forms2/js/forms2.min.js
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https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2020/10/22044806/2021-Talkdesk-global-contact-center-KPI-benchmarking-report-870x580.png
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443 B 		Ping
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https://talkdeskinc.us-5.evergage.com/er?.bv=16&_ak=talkdeskinc&_ds=production&.scv=224&channel=Web&_r=385858&.anonId=fd5748a6ab93efe5&_anon=true&.em=Unhandled%20exception%3A%20TypeError%3A%20Cannot%20read%20properties%20of%20undefined%20(reading%20%27action%27)&.es=Site-wide%20Javascript&.vt=chrome&.vn=100
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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access-control-allow-origin
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x-content-type-options
nosniff
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*
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URL: https://script.crazyegg.com/pages/versioned/common-scripts/11.1.420.js
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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WMC68X3
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H2
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TLS 1.3, , AES_256_GCM
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420 B 		XHR
General
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https://pagestates-tracking.crazyegg.com/healthcheck
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Host: script.crazyegg.com
URL: https://script.crazyegg.com/pages/versioned/common-scripts/11.1.420.js
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H2
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TLS 1.3, , AES_128_GCM
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via
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https://assets-tracking.crazyegg.com/healthcheck
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Host: script.crazyegg.com
URL: https://script.crazyegg.com/pages/versioned/common-scripts/11.1.420.js
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https://www.facebook.com/tr/
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Host: www.talkdesk.com
URL: https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_term=&utm_campaign=Service-Pre-Engagement-Nurture&utm_source=email&utm_medium=email&utm_content=2021-Benchmarking-Report&mkt_tok=ODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X
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URL: https://cdn.bizible.com/scripts/bizible.js
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H2
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https://epsilon.6sense.com/v3/company/details
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H2
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52.57.195.65 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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b.6sc.co
URL
https://b.6sc.co/v1/beacon/img.gif?token=7813aa215fd95c1d9263abe045fb7206&svisitor=cbd5ce17745700006da36662c90100001a0b5900&session=e560f7ca-17b9-4dfd-8e1c-c3014dd4c844&event=active_time_track&q=%7B%22currentTime%22%3A%22Mon%2C%2025%20Apr%202022%2013%3A34%3A38%20GMT%22%2C%22lastTrackTime%22%3A%22Mon%2C%2025%20Apr%202022%2013%3A34%3A37%20GMT%22%2C%22timeSpent%22%3A%221001%22%2C%22totalTimeSpent%22%3A%221001%22%7D&isIframe=false&m=%7B%22description%22%3A%22The%20new%202021%20KPI%20benchmarking%20report%20compares%20a%20sample%20of%202.200%2B%20contact%20centers%20worldwide%2C%20uncovering%20how%20the%20pandemic%20affected%20performance.%22%2C%22keywords%22%3A%22%22%2C%22title%22%3A%222021%20Talkdesk%20global%20contact%20center%20KPI%20benchmarking%20report%20%20-%20Reports%20%7C%20Talkdesk%22%7D&cb=&r=https%3A%2F%2Fgo.talkdesk.com%2F&thirdParty=%7B%7D&v2=1&pageURL=https%3A%2F%2Fwww.talkdesk.com%2Fresources%2Freports%2Ftalkdesk-contact-center-kpi-benchmarking-report%2F%3Futm_term%3D%26utm_campaign%3DService-Pre-Engagement-Nurture%26utm_source%3Demail%26utm_medium%3Demail%26utm_content%3D2021-Benchmarking-Report%26mkt_tok%3DODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X&pageViewId=0c224b6a-3d76-4e4c-86a1-d387a4d83a49&an_uid=0
Domain
j.clarity.ms
URL
https://j.clarity.ms/collect
Domain
b.6sc.co
URL
https://b.6sc.co/v1/beacon/img.gif?token=7813aa215fd95c1d9263abe045fb7206&svisitor=cbd5ce17745700006da36662c90100001a0b5900&session=e560f7ca-17b9-4dfd-8e1c-c3014dd4c844&event=active_time_track&q=%7B%22currentTime%22%3A%22Mon%2C%2025%20Apr%202022%2013%3A34%3A39%20GMT%22%2C%22lastTrackTime%22%3A%22Mon%2C%2025%20Apr%202022%2013%3A34%3A38%20GMT%22%2C%22timeSpent%22%3A%221001%22%2C%22totalTimeSpent%22%3A%222002%22%7D&isIframe=false&m=%7B%22description%22%3A%22The%20new%202021%20KPI%20benchmarking%20report%20compares%20a%20sample%20of%202.200%2B%20contact%20centers%20worldwide%2C%20uncovering%20how%20the%20pandemic%20affected%20performance.%22%2C%22keywords%22%3A%22%22%2C%22title%22%3A%222021%20Talkdesk%20global%20contact%20center%20KPI%20benchmarking%20report%20%20-%20Reports%20%7C%20Talkdesk%22%7D&cb=&r=https%3A%2F%2Fgo.talkdesk.com%2F&thirdParty=%7B%7D&v2=1&pageURL=https%3A%2F%2Fwww.talkdesk.com%2Fresources%2Freports%2Ftalkdesk-contact-center-kpi-benchmarking-report%2F%3Futm_term%3D%26utm_campaign%3DService-Pre-Engagement-Nurture%26utm_source%3Demail%26utm_medium%3Demail%26utm_content%3D2021-Benchmarking-Report%26mkt_tok%3DODQzLURPRS03MTgAAAGDyA12cQHlOkjrikAa3AUlov2ZNCdONeHiKw87m3YPyymO9xA4DJDwAAn0Qrc9Hk3HZ7UAfopoGdDk9iM8-GVd8l-AvZrh_J55Boqj5rKv-_1X&pageViewId=0c224b6a-3d76-4e4c-86a1-d387a4d83a49&an_uid=0

Verdicts & Comments Add Verdict or Comment

111 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| structuredClone object| oncontextlost object| oncontextrestored function| getScreenDetails object| dataLayer object| APP object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data string| GoogleAnalyticsObject function| ga string| _linkedin_data_partner_id object| techtargetic function| getParam function| getExpiryRecord function| addGclid string| QualifiedObject function| qualified function| pdst function| hj object| _hjSettings function| fbq function| _fbq function| mktoMunchkinFunction object| Munchkin function| mktoMunchkin function| lintrk boolean| _already_called_lintrk object| hjSiteSettings function| hjBootstrap object| hjBootstrapCalled object| hjLazyModules object| MunchkinTracker boolean| CE_USER_SCRIPT object| CE2 string| CE_USER_DATA_URL object| gaplugins object| gaGlobal object| gaData function| UET function| UET_init function| UET_push object| ueto_d23d505fae object| uetq function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO string| CE_USER_COMMON_SCRIPT_URL string| CE_USER_THIRDPARTY_SCRIPT_URL object| CE2BH function| CE_URL_FINGERPRINT function| clarity string| __react_router_build__ boolean| __EMOTION_REACT_11__ string| adroll_adv_id string| adroll_pix_id object| regeneratorRuntime object| Evergage string| VE_CUSTOM_EVENT_NAME string| TO_LAUNCHER_MESSAGE_TYPE string| TO_LAUNCHER_PAYLOAD_TYPE object| eventLinkId object| evgr function| sendMessageToEvergageLauncher function| genericZoneBuilder function| resourcesZoneBuilder number| evergageBeaconParseTimeStart object| SalesforceInteractions number| evergageBeaconParseTimeEnd function| render number| evergagePageMatchTimeout string| category string| slug number| evergageReshowPersonalizedSectionsTimeout string| _q_lastClientActivityAt boolean| _q_widgetInitialized string| adroll_sid object| __adroll boolean| adroll_optout object| adroll_ext_network object| adroll_callbacks undefined| adroll_tpc_callback object| Wistia string| _wistiaElemId object| _wq object| wistiaEmbeds object| wistiaInitQueue object| Bizible object| BizTrackingA object| BizA object| _vis_opt_queue object| LC_API function| process6senseData object| _6si object| adroll_exp_list object| __adroll_consent_data boolean| CEROS_SCROLL_PROXY_LOADED function| sendViewportPositionEvent object| MktoForms2 boolean| _storagePopulated boolean| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country object| adroll_currency object| adroll_conversion_value object| adroll_conversion_value_in_dollars object| FormsPlus

53 Cookies

Domain/Path Name / Value
go.talkdesk.com/ Name: BIGipServersj_mailtracking_http
Value: !eU5gnitjciwVONkZpELS1flvGHm9g2UJYoeY7OWaQhRpShiTMeVbeuOcRCICmC1LOnK7RwVXkmrY8k8=
.go.talkdesk.com/ Name: __cf_bm
Value: yqLwjOMkM2bcEFvy5P5Wb2KueojBR1pcG_CbOK6BTZ8-1650893674-0-AX5nY14rGCG7+Buyik11sA0nd3vCt5ZWbZp6zZ6cAoaSY0MJMdKuCmek6tie8todjsD5JKVxlp3M5i0wngI/cIk=
.talkdesk.com/ Name: _gcl_au
Value: 1.1.586076880.1650893677
.talkdesk.com/ Name: _mkto_trk
Value: id:843-DOE-718&token:_mch-talkdesk.com-1650893676622-13549
.bing.com/ Name: MUID
Value: 350997BF72C36DEA0027862E73A86C78
.talkdesk.com/ Name: _ga
Value: GA1.2.773563660.1650893677
.talkdesk.com/ Name: _gid
Value: GA1.2.1133475806.1650893677
.talkdesk.com/ Name: _gat_UA-28375222-7
Value: 1
.techtarget.com/ Name: __cf_bm
Value: l9sWYBDhhfCBz8w.bNQw7DocKSW_b5wzcKMpSBWT.d4-1650893676-0-ATQeH44hJKEWuLfZj7oK4wproniie3O3YvLGbn0jTSH82QVmM3mJNnfkfxrrLydUFDsbyUlf7KwpEKzt82rOuwU=
www.talkdesk.com/ Name: __pdst
Value: 1c7b70361cee47cea1db141d16afae10
.talkdesk.com/ Name: _fbp
Value: fb.1.1650893676702.255932972
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.linkedin.com/ Name: UserMatchHistory
Value: AQISgN9bJqZHzwAAAYBg7mCs49VFG_bHQ4rtyETN9gIui0-c0ptdValelnDdFbwACXv4_phFn2v0fQ
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Value: AQKvGD6HzO1DkAAAAYBg7mCsBBsrX63mObV3WUZlabi82M5addazyIGOohP6bAlUKnxIIoa9GWdyQqA809Djqg
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&baab2d95-8db6-4b2f-884d-515c79129d95"
.linkedin.com/ Name: lidc
Value: "b=TGST01:s=T:r=T:a=T:p=T:g=2811:u=1:x=1:i=1650893676:t=1650980076:v=2:sig=AQENWR4HBe_CJzYcHBcIRF_OMAJDKNLU"
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20220425133436def461b1-36b5-4aae-8024-1f5770339e53AQFl_dilJFnoPMh5dVZM3DVpBtEfAuKZ"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NTA4OTM2NzY7MjswMjGDjVfQdQwicQ6v63JeS1pSGeVEHZWMWU2ZK0hqln2Ibw==
.www.talkdesk.com/ Name: _sfid_660d
Value: {%22anonymousId%22:%22fd5748a6ab93efe5%22}
www.talkdesk.com/ Name: _evga_88ba
Value: {%22uuid%22:%22fd5748a6ab93efe5%22}
.talkdesk.com/ Name: __q_state_bip9UE4kFj9iZwLa
Value: eyJ1dWlkIjoiMDZhN2Q3OTktM2JjYS00NjA4LTljNWQtY2JlMzJhNGRhYmVlIiwiY29va2llRG9tYWluIjoidGFsa2Rlc2suY29tIn0=
.talkdesk.com/ Name: _uetsid
Value: 73797f00c49c11ec9a60e577d1086295
.talkdesk.com/ Name: _uetvid
Value: 7379a220c49c11eca846effba4a60e2e
.talkdesk.com/ Name: cebs
Value: 1
.talkdesk.com/ Name: _biz_uid
Value: 13be985daad0412ef15a65958381620c
.talkdesk.com/ Name: _biz_sid
Value: 2b9e98
.talkdesk.com/ Name: _biz_nA
Value: 2
.bizible.com/ Name: _BUID
Value: 13be985daad0412ef15a65958381620c
.talkdesk.com/ Name: _clck
Value: 17a3gt8|1|f0x|0
.bizibly.com/ Name: _BUID
Value: 4af8ba6ed7263d5e0a3045fc8e4e8b18
.talkdesk.com/ Name: _hjSessionUser_1819168
Value: eyJpZCI6IjZmZDRlYWIzLWI5NzQtNWJiNC1hYmRjLTY4ODQ3YmQ1YTliOCIsImNyZWF0ZWQiOjE2NTA4OTM2NzY2NzUsImV4aXN0aW5nIjpmYWxzZX0=
.talkdesk.com/ Name: _hjFirstSeen
Value: 1
www.talkdesk.com/ Name: _hjIncludedInSessionSample
Value: 0
.talkdesk.com/ Name: _hjSession_1819168
Value: eyJpZCI6Ijc2ZTM3MTNjLWE1NDItNDMwMi1hNmRkLTY3NjllMDkzNmUzYiIsImNyZWF0ZWQiOjE2NTA4OTM2Nzc0NTcsImluU2FtcGxlIjpmYWxzZX0=
www.talkdesk.com/ Name: _hjIncludedInPageviewSample
Value: 1
.talkdesk.com/ Name: _hjAbsoluteSessionInProgress
Value: 0
.6sc.co/ Name: 6suuid
Value: cbd5ce17745700006da36662c90100001a0b5900
.app-sj15.marketo.com/ Name: __cf_bm
Value: s86LJcpmbKPsdqIvd9X0kvf3dLXGSSyHPqqhtysyg1Y-1650893677-0-Ad/5wWDdgR/gDZWZTyo/KxB10yYQNcefk+UYQGjkeqIBlZe7GxS/2i9t1kZTnRxhJz5AnmA393VQ8UkG9C//p50=
www.talkdesk.com/ Name: _gd_svisitor
Value: cbd5ce17745700006da36662c90100001a0b5900
.talkdesk.com/ Name: _biz_pendingA
Value: %5B%5D
www.talkdesk.com/ Name: _an_uid
Value: 0
www.talkdesk.com/ Name: _gd_visitor
Value: be70d6f5-c9ba-440b-80f4-ef09e515b6b5
www.talkdesk.com/ Name: _gd_session
Value: e560f7ca-17b9-4dfd-8e1c-c3014dd4c844
.talkdesk.com/ Name: _ce.s
Value: v~b4e1401ff28526a921c4c13ce855f5a99b2f1d46~vpv~0~v11.rlc~1650893677510
d.adroll.com/ Name: __adroll
Value: 06d0ddb522880cd99d6b9a8cb1b16a37-a_1650893677
.adroll.com/ Name: __adroll_shared
Value: 06d0ddb522880cd99d6b9a8cb1b16a37-a_1650893677
.www.talkdesk.com/ Name: __adroll_fpc
Value: a3975845a3973925e8df69eedf5bfe95-1650893677561
.www.talkdesk.com/ Name: __ar_v4
Value:
talkdeskinc.us-5.evergage.com/ Name: AWSALBCORS
Value: 94tEDYUC5r3n8EB/P6QLyMeqRqxgjFBfuLWoIGHJmY1mr19k8nYM3ymXqROY2XGWNqsFaeTmSk4V1Pro68nQ0VZzSBcHaUVCt9p+qBjCjDac0ypHEpHq5qDli7qW
.talkdesk.com/ Name: _biz_flagsA
Value: %7B%22Version%22%3A1%2C%22Mkto%22%3A%221%22%2C%22ViewThrough%22%3A%221%22%2C%22XDomain%22%3A%221%22%7D
.talkdesk.com/ Name: _clsk
Value: b0mvjw|1650893677724|1|1|j.clarity.ms/collect

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

843-doe-718.mktoresp.com
app-sj15.marketo.com
app.cdn.lookbookhq.com
app.qualified.com
apt.techtarget.com
assets-tracking.crazyegg.com
assets.qualified.com
b.6sc.co
bat.bing.com
c.6sc.co
cdn.bizible.com
cdn.bizibly.com
cdn.evgnet.com
cdn.pdst.fm
connect.facebook.net
d.adroll.com
epsilon.6sense.com
fast.wistia.com
go.talkdesk.com
googleads.g.doubleclick.net
in.hotjar.com
infra-cloudfront-talkdeskcom.svc.talkdeskapp.com
j.6sc.co
j.clarity.ms
js.qualified.com
munchkin.marketo.net
pagestates-tracking.crazyegg.com
prd-cdn-talkdesk.talkdesk.com
px.ads.linkedin.com
px4.ads.linkedin.com
s.adroll.com
s3-us-west-2.amazonaws.com
script.crazyegg.com
script.hotjar.com
secure.adnxs.com
sessions.bugsnag.com
snap.licdn.com
static.hotjar.com
stats.g.doubleclick.net
stg-cdn-talkdesk.talkdeskdev.com
talkdeskinc.us-5.evergage.com
tracking.crazyegg.com
trk.techtarget.com
us-central1-adaptive-growth.cloudfunctions.net
vars.hotjar.com
view.ceros.com
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
www.talkdesk.com
app.qualified.com
assets.qualified.com
b.6sc.co
j.clarity.ms
s.adroll.com
s3-us-west-2.amazonaws.com
104.16.92.80
104.17.71.206
108.157.4.102
108.157.4.86
13.107.42.14
13.224.195.21
142.250.185.194
143.204.98.42
143.204.98.50
143.204.98.76
151.101.192.114
151.101.194.51
152.195.15.58
185.33.220.100
192.28.147.68
20.85.30.134
2001:4860:4802:36::36
206.19.49.24
23.205.237.4
2600:1901:0:7a0b::
2600:9000:2156:9600:1f:20b5:57c0:93a1
2600:9000:2156:fa00:6:3561:ce00:93a1
2600:9000:224a:f600:6:9280:1080:93a1
2600:9000:2315:b800:b:f1a9:5cc0:93a1
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