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 8 CRITICAL GOALS TO ELEVATE YOUR K-12 SCHOOL CRISIS MANAGEMENT AND MASS
COMMUNICATION STRATEGY


CAREHAWK SAFEGUARDS THE WELL-BEING OF STUDENTS, TEACHERS, AND STAFF


For two decades, it has been CareHawk’s mission to safeguard the well-being of
teachers, staff, and students in K-12 schools. In an era where crises arise at
any moment, having an effective emergency response and communication system is
essential.

As reported in a pioneering study by The Washington Post, over 4.1 million
students experienced at least one lockdown during the school year. On a typical
school day in 2018, at least 16 campuses were locked down, with nine related to
gun violence or the threat of it. The Post’s final tally of lockdowns exceeded
6,200. These incidents are increasing in both the US and Canada.

CareHawk addresses this complex safety challenge with school intercom, public
address, and mass communication solutions designed especially for K-12 spaces.
Our comprehensive approach extends to everyday staff and student safety, keeping
the school day running on time, and ensuring ease of use, reliability, and audio
intelligibility.


EMPOWERING K-12 SCHOOLS WITH STATE-OF-THE-ART INTERCOM AND PUBLIC ADDRESS
SYSTEMS

According to the Campus Safety 2023 Emergency Notification Deep Dive, 90% of
K-12 respondents use intercoms/overhead paging with 27% of K-12 campuses
planning to upgrade or purchase intercoms/overhead paging systems in the short
term.

With intercom and paging at the core of emergency response, CareHawk engineers
user-friendly crisis management solutions to address the unique communication
challenges of K-12 schools, for emergencies and everyday use.





LET’S REVIEW THE 8 MAIN EMERGENCY COMMUNICATION GOALS IDENTIFIED BY K-12 SCHOOL
ADMINISTRATORS AND STAFF, AND HOW CAREHAWK CAN HELP YOU ACHIEVE THEM FOR YOUR
DISTRICT.


GOAL #1: “THE BIGGEST GOAL IS GETTING AN EMERGENCY MESSAGE OUT QUICKLY WHEN YOU
ARE HANDLING A CRISIS.”

Taking action quickly is one of the biggest challenges K-12 schools face in
their emergency response and it’s also the most important.

If you’re looking for quicker emergency response, odds are you’re not alone,
with 45% of K-12 schools saying their campuses currently use panic alarms with
35% planning purchases or upgrades of panic buttons. (source: Campus Safety 2023
Emergency Notification Deep Dive)

Better outcomes are linked to a quick response and CareHawk Mass Notification
Systems address this challenge in several ways


SPOTLIGHT SOFTWARE:

As your browser-based control center, quickly and easily initiate critical
alerts, prerecorded or live audio pages to zones, and much more.

Communicate within a single school, multiple schools in proximity, or the entire
district.

Spotlight makes quick work of getting the right message to the right people
without delay.

Learn more


ADMIN7 ADMINISTRATIVE PHONE:

On the 7-inch HD touch-screen display, initiating critical alerts, like
Lockdown, is simple and fast.

The Admin7 eliminates the need to recall phone codes or check a cheat sheet
during stressful situations.

Admin7 plays an important role in your emergency response and everyday
communications.

Learn more


VCALL+ MOBILE ALERT APP:

For administrators, SROs, and other security staff on the move, look to the
VCall+ mobile app.

From the palm of your hand, activate a lockdown and other critical alerts from
anywhere on the school’s wireless network.


Learn more


ALERT STATIONS:

At the touch of a button, activate a Lockdown, Weather alert, or evacuation.

Tailor alerts to your needs and protocols with the option to customize alert
buttons.


Learn more

EMPOWER YOUR JOURNEY


DO YOU NEED MORE INFO?

Talk to one of our reps

GET IN TOUCH


GOAL #2: ANNOUNCEMENTS MUST REACH ALL SPACES IN THE SCHOOL EFFECTIVELY

According to K-12 administrators, they are faced with the challenge of effective
communication in hallways, gyms, and outdoors. Do you relate to the following
sentiments from other school administrators?

 * “Announcements cannot be heard in building hallways.” 
 * “One of our biggest challenges is in the gym area.”
 * “We are looking to add a visual alert light in the band room as PA
   announcements are difficult to hear when students are playing instruments.”


INTELLIGIBLE AUDIO FOR ALL SPACES

CareHawk utilizes the G.722 wideband audio codec for fuller-sounding audio. In
English, this translates to more intelligible audio for those noisy and chaotic
spaces.  Even with industry-leading audio, it may not be enough to ensure
announcements are heard, so they should also be seen!

CareHawk addresses this challenge by including audio and visual displays with
strobe lights for classrooms, hallways, and larger spaces like cafeterias and
gymnasiums.


ALL CAREHAWK MESSAGING DISPLAYS ARE EQUIPPED WITH 4 HIGHLY VISIBLE LED STROBES

Customize the colours and flashing modes for complete control and compliance
with your district protocols. Now that you know alerts and messages are quick to
activate and can be heard and seen by everyone, let’s move on to some additional
challenges.


10” MESSAGING DISPLAYS:

 Ideal for the classroom, these displays utilize 10” high-definition screens and
are available with a built-in speaker option.

Learn more


10” DUAL-SCREEN MESSAGING DISPLAYS:

Ideal for hallways, these displays can be seen from both directions and come
with a built-in speaker option.

Learn more


22” MESSAGING DISPLAYS:

Ideal for larger paces like the gym or cafeteria, these large displays can be
seen from a distance and offer the option to connect with amplified external
speakers.


Learn more


GOAL #3: INVEST IN A SYSTEM THAT CONNECTS SCHOOLS WITHIN A LARGE DISTRICT

Not all actionable incidents are isolated to individual schools. Often,
incidents occur in the nearby community, prompting various schools to take
action at the same time. Coordination of these efforts often takes longer than
acceptable. Most mass notification systems are not capable of coordinating
communication between more than one school, leaving schools and district offices
isolated and detached from a cohesive emergency response.


EFFICIENT SCHOOL COMMUNICATION: CAREHAWK SYSTEMS FOR STREAMLINED INFORMATION
EXCHANGE

Recognizing the necessity to streamline and connect communication within school
districts, CareHawk systems facilitate timely information and resource exchange
across schools and district offices.

Our advanced IP school intercom and public address (PA) systems provide a
reliable platform for district-wide alerts and announcements, ensuring crucial
messages are prompt and communicated through audio, visual messaging, and email
alerts.


CAREHAWK PROVIDES SEVERAL SOLUTIONS TO HANDLE MULTI-SCHOOL AND EVEN
DISTRICT-WIDE COMMUNICATIONS, WITHOUT COMMON LIMITATIONS.


SPOTLIGHT MULTISYSTEM:

Connect groups of schools with Spotlight Multisystem. Configure schools in
proximity to participate in lockdowns at other schools in the area,
automatically and immediately. Intercom, page and call admin phones between
schools seamlessly for unprecedented communication flow.

Learn more


SPOTLIGHT DISTRICT-WIDE:

Control district communications from a Google map-based interface. With
Spotlight District-Wide capabilities, administrators can view and communicate
with any school in the district from a central location. Select one, a few, or
all schools and initiate lockdowns, emergency pages, and proximity-based alerts.
View critical communications live at remote schools from the Spotlight
interface.

Learn more


GOAL #4: KNOWING YOUR SYSTEM IS FULLY FUNCTIONAL WHEN YOU NEED IT

If you relate, it’s no surprise. Nearly 25% of K-12 respondents say they have
challenges with message delivery verification. (source: Campus Safety: 2023
Emergency Notification Deep Dive).

“In dire situations, we need to put out messages to protect life and property.
Some administrators want to see and approve every message before it goes out,
thus slowing down the time we can push out a message.” (source: Campus Safety
2023 Emergency Notification Deep Dive ).


Monitor all communication

With Spotlight, administrators can monitor all communications on a visual floor
plan of the school in real time.



Color-coded indicators

Color-coded indicators differentiate between intercoms, pages, and music
distribution. Furthermore, priority communications take precedence and are
designated by the color red. 




ENSURING YOUR SCHOOL’S EMERGENCY COMMUNICATION SYSTEM IS UP AND RUNNING IS
CRITICAL.

That’s why we monitor the communication endpoints in classrooms, Messaging
Displays, and Admin7 administrative phones, to provide you with peace of mind
that the system is ready when you need it.

But what happens if something does happen? If one of your endpoints goes down
our proprietary supervision technology will automatically try to fix the issue.
If those efforts are unsuccessful, a variety of visual indicators are activated
and an email message is sent to your support staff to let them know immediately.



GOAL #5: ENSURING DIFFERENT SYSTEMS LIKE FIRE ALARMS, ACCESS CONTROL, AND VAPE
DETECTION WORK WELL TOGETHER

A notable number of K-12 schools (18%) indicate integration of disparate systems
is an issue they face in their schools. (source: Campus Safety 2023 Emergency
Notification Deep Dive)

Many schools struggle with flexibility and integration of the various systems
they have, especially emerging technologies. We understand this challenge and
have ways to help schools bring it all together.



CAREHAWK’S COMMITMENT TO UNIFIED COMMUNICATION

There is no doubt the landscape of communication technologies for schools is
complex. CareHawk is committed to bridging disparate technologies together for
the greater good of the school community and to fostering safer educational
spaces.



GPIO INTEGRATION HUB:

The CareHawk Integration Hub allows schools to connect third-party systems with
our platform, extending the usefulness of these systems through collaboration.
For example, connect your fire alarm system and mute music and other
non-essential communications in the school automatically, allowing the priority
message to be heard.

Learn more


THIRD-PARTY INTEGRATIONS:

We understand the need to collaborate with other technologies, like
industry-leading Lightspeed classroom instructional audio or to comply with
Alyssa’s Law through integration with Centegix. We strive to work with as many
existing and upcoming technologies as possible.

Learn more


GOAL #6: STREAMLINE CRITICAL MESSAGE APPROVALS WITH PRERECORDED ALERTS AND
MANAGE ACCESS WITH USERS GROUPS AND ROLES

“The biggest challenge by far is getting C-Suite administrators to understand
that we don’t have time to massage every message,” one survey participant says.

“In dire situations, we need to put out messages to protect life and property.
Some administrators want to see and approve every message before it goes out,
thus slowing down the time we can push out a message.” (source: Campus Safety
2023 Emergency Notification Deep Dive ).


Sending the right message quickly

Sending the right message quickly in an emergency is critical. Managing and
ensuring only authorized personnel have access to these life safety systems
compounds this challenge.



Prepare and record critical messages ahead of time

CareHawk recommends preparing and recording critical messages ahead of time.
Prerecorded messages are the best way to send messages immediately, knowing they
have already been approved by administrators well in advance. Conveniently,
administrators can record, review and set these messages directly in Spotlight.



Robust user and role management

Robust user and role management ensures that only authorized personnel have
access to initiate these messages.






GOAL #7: STREAMLINE SYSTEM MAINTENANCE, UPDATES, AND VENDOR SUPPORT

It’s not uncommon to hear that K-12 schools feel “left in the dark” by vendors
when it comes to system maintenance, updates, and customer support.

Over 200+ certified partners

CareHawk is proud to have a network of over 200+ certified partners across
Canada and the USA ready to help every step of the way.



Free manufacturer-direct customer support

We provide schools with FREE manufacturer-direct customer support because we
value peace of mind, too.


GOAL #8: STAY UP-TO-DATE WITH CURRENT BEST PRACTICES IN SCHOOL SECURITY AND
EMERGENCY RESPONSE

PASS Partner

As a proud partner of PASS (Partner Alliance for Safer Schools), CareHawk
assists K-12 schools in implementing nationally recognized guidelines for more
effective security and emergency communication plans. PASS guidelines, presented
in an easy-to-follow checklist, provide a layered and tiered approach to school
safety.



CareHawk’s safety and communication technologies, including classroom intercoms,
paging systems, and lockdown solutions, contribute to PASS guidelines
compliance, fostering safer and more secure schools.

Learn more


EMPOWER YOUR JOURNEY


CONTACT ONE OF OUR EXPERTS

Join the thousands of schools already benefitting from our competitively priced
products, feature-rich and reliable solutions, and dependable service partners.
Unlock the CareHawk advantage for your school district.

GET IN TOUCH


CAREHAWK IS THE TRUSTED PARTNER FOR YOUR K-12 COMMUNICATION NEEDS

Our systems, known for dependability, scalability, and customization, can be
adjusted to meet the unique needs of every educational setting.

CareHawk possesses the expertise and equipment to provide future-ready
solutions, whether you require an intercom system, a paging system, or a
complete lockdown emergency communication solution for your schools.


Central to school day management is Spotlight, the best-in-class software for
bell scheduling, facilitating announcements, class changes, nutrition breaks,
and other daily events.

CareHawk’s dependable, programmable, and synchronized school bell system and
clocks ensure a seamless school day, providing accurate time synchronization and
a range of tones tailored to meet specific requirements.


SPECIALIZATION IN K-12 EDUCATION

Thousands of schools have invested in CareHawk because we are dedicated to K-12
educational establishments through tailored solutions addressing the unique
challenges schools face.


DURABILITY AND RELIABILITY

Our systems, built with modern technology, undergo rigorous testing, ensuring
consistent, long-term performance.


USER-FRIENDLY INTERFACES

CareHawk’s interfaces are designed for intuitive interaction, reducing the need
for extensive training and increasing efficiency.


CUSTOMIZATION AND SCALABILITY

Acknowledging the uniqueness of each school, our solutions are scalable and
adaptable, allowing institutions to enhance their communication infrastructure
over time.


COMPREHENSIVE SUPPORT

Beyond being a product supplier, CareHawk provides free industry-leading
support, ensuring schools receive assistance when needed. Our dedicated support
staff can answer questions, troubleshoot problems, and offer advice.

UNLOCK THE CAREHAWK ADVANTAGE FOR YOUR SCHOOL DISTRICT.


WE’RE HERE TO SUPPORT YOU

Join the thousands of schools already benefitting from our competitively priced
products, feature-rich and reliable solutions, and dependable service partners.

Contact one of our experts
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780 Wilson Ave A1

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© 2024 CareHawk, Inc. All Rights Reserved

We develop and manufacture life safety mass notification systems for many
different industries. When every second counts, there is simply no room for
error in technology. If you're looking for paging and intercom systems for
schools, correctional facilities, or skilled nursing facilities yet flexible
enough to be adaptive for custom applications then explore our mass notification
products today.