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SERVICECHANNEL TERMS OF SERVICE

Last modified: May 17, 2018

Please read these Terms carefully because they, along with the Privacy Policy
available at https://servicechannel.com/privacy-policy/, are a binding agreement
between You and ServiceChannel.com, Inc., (“ServiceChannel” or “We”).

These Terms govern your use of the ServiceChannel websites that link to these
Terms. In these Terms, the word “Sites” refers to each of these websites and the
services, features, content and applications offered on those Sites. You
automatically agree to these Terms and to our Privacy Statement simply by
visiting, using or logging into the Sites.

ServiceChannel’s products and services (“Services,” which include the Sites) are
very diverse, so sometimes additional terms or product requirements may apply.
Additional terms will be available with the relevant Services, including from
time to time pursuant to a separate manually or digitally-executed agreement,
and those additional terms become part of your agreement with us if you use
those Services.

1. Your Accounts

You may be required to create an account and specify a password in order to use
certain Services or features on the Sites. To create an account, you must be at
least 18 years old, and you must provide truthful and accurate information about
yourself. Don’t try to impersonate anyone else when you create your account. If
your information changes at any time, please update your account to reflect
those changes.  If you wish to terminate your Account, you may do so by
following the instructions on the Site or through the Services.

In some cases, an account may be assigned to you by an administrator, such as
your employer or educational institution. If you are using or logging into an
account assigned to you by an administrator, additional terms may apply to your
use of the Services. Moreover, your administrator may be able to access or
disable your account without our involvement.

You are responsible for any activity that happens on your account and may not
share your account with anyone else. Please keep your password confidential, and
try not to use it on other websites. If you believe that your account has been
compromised at any time, please notify your system administrator.

2.  Using our Services

You must follow any policies made available to you within the Services. Don’t
misuse our Services. Please do not use the Sites in a way that violates these
Terms, any laws, including applicable export and re-export control laws and
regulations, infringes on anyone’s rights, is offensive, or interferes with the
Sites or any features on the Sites (including any technological measures we
employ to enforce these Terms).  By way of example, and not as a limitation, you
agree not to:

 * interfere with our Services or try to access them using a method other than
   the interface and the instructions that we provide;
 * attempt to gain unauthorized access to the Sites, other user accounts, or
   other computer systems or networks connected to the Site;
 * post irrelevant Content, repeatedly post the same or similar Content or
   otherwise impose an unreasonable or disproportionately large load on our
   infrastructure, interfere or attempt to interfere with the proper working of
   the Sites and Services or any activities conducted on the Sites and Services;
 * harass, threaten, intimidate, impersonate, or attempt to impersonate, any
   other person, falsify your contact or other information, misrepresent a
   relationship with any person or entity, including misrepresenting a
   relationship with ServiceChannel, or otherwise attempt to mislead others as
   to the identity of the sender or the origin of a review or rating;
 * knowingly provide or submit false or misleading information;
 * take any action that would undermine the review and rating process under the
   Sites and Services;
 * attempt to gain unauthorized access to any portion or feature of the Sites
   and Services, or any other systems or networks connected to the Sites and
   Services or to any server;
 * transmit or submit any transmission or other materials that are encrypted or
   that contains viruses, Trojan horses, worms, time bombs, spiders, cancelbots
   or other computer programming routines that is likely or intended to damage,
   interfere with, disrupt, impair, disable or otherwise overburden the Sites
   and Services;
 * access, download, monitor, or copy any information contained on our Sites and
   Services through artificial means (including but not limited to use any
   ‘deep-link’, ‘scraper’, ‘robot’, ‘spider’ or other automatic device, program,
   algorithm or methodology, or any similar or equivalent automatic or manual
   process, or in any way reproduce or circumvent the navigational structure or
   presentation of the Sites and Services or any content, to obtain or attempt
   to obtain any Content, materials, documents or information through any means
   not purposely made available through the Sites and Services; or
 * probe, scan or test the vulnerability of the Sites and Services or any
   network connected to the Sites and Services, nor breach the security or
   authentication measures on or of the Sites and Services or any network
   connected to the Sites and Services.

We may suspend or stop providing our Services to you, take down any of your
content, and take appropriate legal actions, if you do not comply with our terms
or policies or if we determine (in our sole discretion) that you have acted in
appropriately.

Using our Services does not give you ownership of any intellectual property
rights in our Services or the content you access. You may not use content from
our Services unless you obtain permission from its owner or are otherwise
permitted by law. These terms do not grant you the right to use any branding or
logos used in our Services. Don’t remove, obscure, or alter any legal notices
displayed in or along with our Services.

ServiceChannel gives you a personal, worldwide, royalty-free, non-assignable and
non-exclusive license to use content provided to you by ServiceChannel as part
of the Services. This license is for the sole purpose of enabling you to use and
enjoy the benefit of the Services as provided by ServiceChannel, in the manner
permitted by these terms. You may not copy, modify, distribute, sell, or lease
any part of our Services or included content, nor may you reverse engineer or
attempt to extract the source code of any software, unless laws prohibit those
restrictions or you have our written permission.

Our Services display some content and may link to other websites, services or
resources that are not ServiceChannel’s. These content and offerings are the
sole responsibility of the entity that makes them available. We may review
content to determine whether it is illegal or violates our policies, and we may
remove or refuse to display content that we reasonably believe violates our
policies or the law. But that does not necessarily mean that we review or
endorse content or any third-party offerings, so please don’t assume that we
do.  Similarly, the Services may contain ads from third-parties. We do not
control or endorse any products being advertised.

In connection with your use of the Services, we may send you service
announcements, administrative messages, and other information.

3.  Privacy

ServiceChannel’s Privacy Policy [URL] explains how we treat your personal data
and protect your privacy when you use our Services. By using our Services, you
agree that ServiceChannel can use such data in accordance with our privacy
policies.  Without limiting ServiceChannel’s rights under the Privacy Policy,
ServiceChannel also reserve the right to access, read, preserve, and disclose
any information as we reasonably believe is necessary to (i) satisfy any
applicable law, regulation, legal process or governmental request, (ii) enforce
these Terms, including investigation of potential violations hereof, (iii)
detect, prevent, or otherwise address fraud, security or technical issues, (iv)
respond to user support requests, or (v) protect the rights, property or safety
of us, our users and the public.

4.  Your Content in our Services

We may provide opportunities for you to post text, photographs, videos, or other
content (collectively, “Content”) on the Services. You can only post Content if
you own all the rights to that Content, or if another rights holder has given
you permission.

You do not transfer ownership of your Content simply by posting it. However, by
posting Content, you grant us, our agents, licensees, and assigns an
irrevocable, perpetual (non-exclusive) right and permission to reproduce,
encode, store, copy, transmit, publish, post, broadcast, display, publicly
perform, adapt, modify, create derivative works of, exhibit, and otherwise use
your Content. Without those rights, we couldn’t offer our Services. Please note
that this license continues even if you stop using our Services.

You agree to indemnify, release, and hold us harmless from any all liability,
claims, actions, loss, harm, damage, injury, cost or expense arising out of any
Content you post.

You are solely responsible for your reviews and ratings.  ServiceChannel may, in
its sole discretion, choose to remove or not to remove reviews and ratings once
published.  You will not submit any reviews that may be considered by
ServiceChannel to be infringing, harassing, libelous, abusive, threatening,
obscene, profane, hateful, offensive, harmful, vulgar, distasteful, defamatory,
or otherwise violates any relevant law or right of any other party, or racially,
ethnically or otherwise objectionable;
all of your reviews and ratings will be based upon your actual first-hand
experiences with the companies or service providers (“Reviewees”) you are
reviewing.  All of your reviews and ratings of the Reviewees that you are rating
will be accurate, honest, truthful, and complete in all respects.  You do not
work for, own any interest in or serve on the board of directors of, any of the
Reviewees for which you submit reviews and ratings; you are not in any way
related (by blood, adoption or marriage, if the Reviewee is an individual) to
any of the Reviewee for which you submit reviews or ratings.  You agree have not
received any form of compensation to post reviews and ratings.  You will not
submit reviews that comment on other users or the reviews of other users or that
contain hyperlinks.  The reviews and ratings that you provide do not reflect the
views of ServiceChannel, its officers, managers, owners, employees, agents,
designees or other users.

Keep in mind that if you send us any information, ideas, suggestions, or other
communications to us, those communications will not be confidential. Moreover,
unless we tell you otherwise, we reserve the right to reproduce, use, disclose,
and distribute such communications without any obligation to you.

5.  Modifications and Termination

We reserve the right to modify our Services at any time, with or without notice
to you. For example, we may add or remove functionality or features, and we may
suspend or stop a particular feature or Service or your access to it altogether.
We also reserve the right to charge a fee for any of our features at any time.
If you don’t like any changes, you can stop using our Services at any time.

6. Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of care and
promise to do our best to make sure you enjoy the Services. But there are
certain things that we don’t promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OF SERVICE, NEITHER
SERVICECHANNEL.COM, INC. NOR ITS AGENTS OR SERVICE PROVIDERS (THE “SERVICES
ENTITIES”) MAKE ANY SPECIFIC PROMISES ABOUT THE SITES OR SERVICES. FOR EXAMPLE,
WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SITES OR SERVICES,
THE SPECIFIC FUNCTION OF THE SITES OR SERVICES, OR THEIR RELIABILITY,
AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SITES AND SERVICES
“AS IS.”

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE
EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES NOT EXPRESSLY INCLUDED IN
THESE TERMS.

7.  Liability for our Services

EXCEPT WHERE PROHIBITED, THE SERVICECHANNEL SHALL NOT BE LIABLE FOR ANY
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM
THE SERVICES, OR YOUR OR ANY THIRD PARTY’S USE OF THE SERVICES OR ANY DIRECT
DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE GREATER OF (A) FEES PAID TO US
FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS THREE (3) MONTH
PERIOD OR (B) $500.00. THESE EXCLUSIONS INCLUDE, WITHOUT LIMITATION, DAMAGES FOR
LOST PROFITS, LOST DATA, COMPUTER FAILURE, AND ANY VIOLATION OF YOUR RIGHTS BY
ANY THIRD PARTY, EVEN IF THE SERVICES ENTITIES HAVE BEEN ADVISED OF THE
POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH
THE CLAIM IS BASED.

8. Additional Details

We may modify these Terms at any time so be sure to check back regularly. We may
modify these Terms by posting a notice on, or sending you notice through, the
Services or by email or other appropriate communication channels. By continuing
to use or log in to a Service after these Terms have changed, you indicate your
agreement to the revised Terms. If you do not agree to the changes, you should
stop using or logging in to the Services. 

If you do not comply with these Terms, and we don’t take action right away, this
doesn’t mean we’re OK with what you did, or we are giving up any rights that we
may have (such as taking action in the future).

These Terms are governed by and construed in accordance with the laws of
Delaware, without regard to its conflict of laws rules. You expressly agree that
the exclusive jurisdiction for any claim or dispute under these Terms and or
your use of the Services resides in the courts located in Delaware, and you
further expressly agree to submit to the personal jurisdiction of such courts
for the purpose of litigating any such claim or action. If it turns out that a
particular provision in these Terms is not enforceable, that will not affect any
other provision.

Contact. You may contact us at the following address:
ServiceChannel.com, Inc.
18 East 16th Street, 2nd Floor
New York, NY 10003

Join Our Mailing List

 * Home
 * Solutions
   * ServiceChannel Platform
     * Work Order Management
     * Asset Management
     * Preventative Maintenance
     * Provider Management
     * Payments
     * Analytics and Benchmarking
     * Spend Optimization
     * Sustainability
   * ServiceChannel Managed
   * Service Provider Marketplace
 * Industries
   * Restaurant
   * Grocery
   * Convenience Store
   * Retail
   * Luxury Retail
   * Financial Services
   * Spa & Fitness
   * Education
 * Providers
   * Provider Solutions
   * Expand Your Business
   * Integration Services
   * Getting Started
 * Resources
   * Resources by Industry
     * Restaurant Resources
     * Grocery Resources
     * Convenience Store Resources
     * Retail Resources
     * Luxury Retail Resources
     * Financial Services Resources
     * Spa & Fitness Resources
     * Education Resources
   * Facilities Spend Index
   * Provider Insights
   * Industry Insight Reports
   * Platform Data Insights
   * Videos
   * Customer Success Stories
   * Blog
   * Webinars
   * Ebooks & White Papers
   * Learning Channel
 * Support
 * About
   * Contact
   * Careers
   * Events
   * Press
   * Partners
 * Login


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1-800-508-6695
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