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 * Patients and visitors
   * Accessible information
   * Accident and Emergency
   * Compliments, concerns and complaints
   * Patient Portal
   * Information for visitors
   * Overseas patients
   * Opening times
   * Patient Experience
   * Patient initiated follow up
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   * Shipley Hospital
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CARE QUALITY COMMISSION (CQC)

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OUR RATINGS

CQC gives Bradford Teaching Hospitals ‘Good’ rating.




BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST

Bradford Teaching Hospitals NHS Foundation Trust

CQC overall rating
Good
9 April 2020
See the report





ST. LUKE’S HOSPITAL

St Luke's Hospital

CQC overall rating
Good
9 April 2020
See the report





SHIPLEY COMMUNITY HOSPITAL

The latest check of this service used our new approach to inspection.
See the report





BRADFORD ROYAL INFIRMARY

Bradford Royal Infirmary

CQC overall rating
Good
26 May 2023
See the report





ECCLESHILL COMMUNITY HOSPITAL

The latest check of this service used our new approach to inspection.
See the report





WESTBOURNE GREEN COMMUNITY HOSPITAL

The latest check of this service used our new approach to inspection.
See the report





WESTWOOD PARK COMMUNITY HOSPITAL

The latest check of this service used our new approach to inspection.
See the report





CQC GIVES BRADFORD TEACHING HOSPITALS 'GOOD' RATING

The Care Quality Commission (CQC) is the independent health and adult social
care regulator. They monitor, inspect and regulate services to make sure the
fundamental standards of quality and safety are met.

Following inspections held between November 13, 2019, and January 8, 2020,
Bradford Teaching Hospitals NHS Foundation Trust has been given an overall
‘Good’ rating.

Inspectors visited two of the Trust’s hospitals – Bradford Royal Infirmary (BRI)
and St Luke’s Hospital to assess four core services: medical care (including
older people’s care), children and young people’s services, maternity and
outpatients.

They looked at whether the Trust was safe, effective, caring, responsive and
well-led and, following their findings, the Trust’s overall rating has now
improved from ‘Requires Improvement’ to ‘Good.’

During the unannounced inspection, they also found a number of ‘examples of
outstanding practice’, which they highlighted in their report.

They included the Trust’s use of technology such as the electronic patient
record system (EPR) and Command Centre, the first of its kind in Europe, which
provides real-time information that enables staff to make fast and informed
decisions on managing patient flow through the hospitals.

Another example of outstanding practice was the Butterfly Pathway, introduced by
the Trust’s maternity services. It supports women to continue with pregnancy
with poor prognosis for survival rates for babies. Families are given specialist
support throughout the pregnancy and birth. The service was recently shortlisted
for a national award in the “outstanding team care” category.

In children and young people’s services, inspectors praised the ‘outstanding’
ambulatory care experience (ACE) team who provide acute care for patients in
their own homes, reducing admissions and re-admissions to hospital. Clinical
pathways have been developed for a number of conditions.

The Trust’s Safeguarding team was also praised as outstanding for its
innovation, and inspectors commented that the Trust “provided care in a way that
met the needs of local people and the communities”.

The Trust is now rated as good overall and in four of the five key questions CQC
asks – are services safe, caring, responsive and well-led? The Trust is rated as
Requires Improvement for whether services are clinically effective. Areas where
the Trust has improved from the previous inspection include:

 * St Luke’s Hospital Outpatients department is now rated as ‘Good.’
 * Services for Children and Young People are now rated as ‘Good.’
 * Medical care including older people’s care is now rated as ‘Good.’
 * For the first time the Trust had a use of resources assessment which was
   rated as ‘Good.’

BRI improved in the areas of being safe and responsive since the previous
inspection in 2018. Both these areas are now ‘Good.’ The hospital retained its
‘Good’ rating for being caring but remained ‘Requires Improvement’ in the areas
of being effective and well-led, giving the hospital an overall rating of
‘Requires Improvement.’

St Luke’s Hospital improved its overall rating from ‘Requires Improvement’ to
‘Good’ following an improvement in two of its ratings. The hospital has been
deemed ‘Good’ in all its five key areas – safe, effective, caring, responsive
and well-led.

The community hospitals retained their ‘Good’ rating in all areas.

However, the report flagged some areas for improvement including in maternity
services, which although rated as ‘Good’ for caring, are still rated as
‘Requires Improvement’ overall.

Mel Pickup, the Trust’s Chief Executive, said: “Staff are currently working
tremendously hard in this particularly challenging time as we deal with the
Covid-19 pandemic, so the arrival of the CQC report and this good news is
perfect timing to lift their spirits.

“Being rated ‘Good’ for our Trust overall is a fantastic achievement and one
that deserves celebration, and we will celebrate when the time is right and the
Covid-19 crisis is behind us. In the meantime, I want to say a huge, heartfelt
thank you to all our staff for their professionalism and dedication.

“The inspectors saw some brilliant examples of innovation, compassionate care,
ongoing commitment and sheer hard work. However, we recognise that there is
still room for improvement and some areas we need to address but we will
continue to work together to strive for even higher achievements to become an
outstanding Trust.”


CONTACT US

Switchboard:
01274 542 200

Appointment service:
01274 274 274

Bradford Royal Infirmary
Duckworth Lane
Bradford
BD9 6RJ


VISIT US

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CQC RATING - GOOD

Our services are regulated by the Care Quality Commission (CQC).
Find out more about our ratings.


LATEST POSTS

 * Baby Week Bradford is back from 14-20 November7th November 2023
 * Shared memories service offers support to bereaved families7th November 2023
 * Update on Interim Chair Appointment6th November 2023

© 2023 Bradford Teaching Hospitals NHS Foundation Trust

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