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HomepageAndrew Scoggan2023-06-08T13:58:06-05:00

NOMINATIONS ARE NOW OPEN FOR THE BAI GLOBAL INNOVATION AWARDS. LEARN MORE.


POWERING SMART DECISIONS IN THE FINANCIAL SERVICES INDUSTRY

BAI is a mission-driven non-profit organization that provides training,
research, thought leadership and connection opportunities to financial services
leaders.


HOW ORGANIZATIONS ARE IMPLEMENTING COMPLIANCE POLICIES AND TRAINING

BAI provides compliance training and solutions designed for financial services
organizations to help reduce organizational risks, improve compliance
efficiencies and provide key information.


Learn About the New BAI Policy Manager

Learn More About Compliance and Training


HOW ORGANIZATIONS EXCEED EXPECTATIONS

BAI provides benchmarking resources to help you better understand your
organization’s relative performance. Tailor your preferred reports and leverage
the insights to make data-driven decisions with confidence.


Learn More About Benchmarking

Download an Overview


HOW LEADERS BETTER UNDERSTAND KEY ISSUES



BAI Executive Report


KEEPING THE CUSTOMER AT THE CENTER OF CUSTOMER SERVICE

The rapid growth of digital banking and its focus on do-it-yourself has
contributed much to a greater Venn overlap between customer service and the
banking customer experience overall.

In this BAI Executive Report, we get more into that convergence and offer
actionable insights on other customer service-related topics that can benefit
banking institutions.

Download the Executive Report

View all Reports
Banking Strategies Special Report


DRIVING CUSTOMER GROWTH IN 2023

Digital banking continues its forward march in both volume and sophistication.
By skillfully leveraging technology and data, financial institutions are
creating digital experiences that attract, engage and retain customers.

BAI recently spoke with several prominent individuals within the financial
services industry to explore the issues and opportunities they’re facing and the
innovative approaches their teams are taking to drive growth.

Download Now



ALWAYS MOVING FORWARD: HOW BAI HELPS YOU BUILD A STRONGER FUTURE

> Leaders and employees are faced with hundreds of decisions every day. Making
> smarter decisions is how you better serve your customers and communities.
> Driving positive change is how you prepare for the future.

At BAI, we provide forward-thinking knowledge and information about the industry
as a whole to help you prepare for what’s next.

Unbiased. Forward-thinking. Always evolving. Our only agenda is helping you make
smarter decisions.

Learn More About Our Mission


CAREERS AT BAI: HELP SHAPE THE FUTURE OF FINANCIAL SERVICES

If you want to do meaningful work in an organization that both sees and shapes
the future of the financial services industry, check out careers at BAI. We’d
love for you to be a part of what’s next!

What do we offer?

 * BAI Workflex which includes hybrid and remote working models
 * Generous vacation/personal time programs
 * Tuition reimbursement
 * Collaborative, team-oriented environment
 * Comprehensive insurance coverage
 * 401(k) with company match

Explore Careers at BAI

EXECUTIVE ROUNDTABLES


WHERE CHANGE IS MET HEAD-ON



Meet, connect, and learn from your peers in the industry. Our exclusive BAI
Executive Roundtables provide a forum to openly discuss the latest trends and
issues, so you can address the critical challenges facing the industry today.

Learn More About Roundtables


MORE WAYS TO GET INVOLVED WITH BAI

JOIN THE BAI COMMUNITY

BAI Membership supports the BAI mission and helps drive positive change in the
financial services industry. Join us to help move the industry forward.


Learn More About the Membership

BAI GLOBAL INNOVATION AWARDS

The BAI Global Innovation Awards is the financial services industry’s leading
innovation honor, celebrating organizations that positively improved customer
relationships, fostered organizational changes and served their communities.


See How to Participate in the Awards
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