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Submitted URL: https://www.marriottknoxville.com/
Effective URL: https://www.marriott.com/en-us/hotels/tyskn-marriott-knoxville-downtown/overview/
Submission: On June 26 via api from US — Scanned from DE
Effective URL: https://www.marriott.com/en-us/hotels/tyskn-marriott-knoxville-downtown/overview/
Submission: On June 26 via api from US — Scanned from DE
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Skip to main content Menu text Menu close text * Find & Reserve * Special Offers * Meetings & Events * Vacations * Our Brands * Our Credit Cards * About Marriott Bonvoy * Careers at Marriott Language Selector English(US) Help Select a Language English(US) Close MARRIOTT KNOXVILLE DOWNTOWN Marriott Knoxville Downtown 3.9 out of 5 stars, average rating value. Read 506 Reviews. Same page link. 3.9 (506) ★★★★★ ★★★★★ 3.9 out of 5 stars. Read reviews for Marriott Knoxville Downtown 3.9 506 Reviews This action will navigate to reviews. Search topics and reviews ϙ Search topics and reviews ✘ Clear Search field ϙ Search REVIEWS RATING SNAPSHOT Select a row below to filter reviews. 5☆ stars 265 265 reviews with 5 stars. Select to filter reviews with 5 stars. 4☆ stars 83 83 reviews with 4 stars. Select to filter reviews with 4 stars. 3☆ stars 48 48 reviews with 3 stars. Select to filter reviews with 3 stars. 2☆ stars 44 44 reviews with 2 stars. Select to filter reviews with 2 stars. 1☆ stars 66 66 reviews with 1 star. Select to filter reviews with 1 star. AVERAGE CUSTOMER RATINGS Overall ☆☆☆☆☆ ☆☆☆☆☆ 3.9 Overall, average rating value is 3.9 of 5. Cleanliness * * * * * * 4.4 Cleanliness, average rating value is 4.4 of 5. Dining * * * * * * 3.9 Dining, average rating value is 3.9 of 5. Location * * * * * * 4.5 Location, average rating value is 4.5 of 5. Service * * * * * * 4.1 Service, average rating value is 4.1 of 5. Amenities * * * * * * 4.1 Amenities, average rating value is 4.1 of 5. Value for the Money * * * * * * 3.6 Value for the Money, average rating value is 3.6 of 5. 1–10 of 506 Reviews ≡ Filter Reviews Clicking on the following button will update the content below ▼ Rating Filter by Rating Filter by Rating 1 star 2 stars 3 stars 4 stars 5 stars ▼ Member Level: Filter by Member Level: Filter by Member Level: Member Silver Gold Platinum Titanium Ambassador Non-Member ▼ Traveler Type: Filter by Traveler Type: Filter by Traveler Type: Solo Couple Family Group ▼ Locale Filter by Locale Filter by Locale English English (United States) ACTIVE FILTERS * Active Filters 1 star Remove Filter 1 star ✘ * Active Filters 2 stars Remove Filter 2 stars ✘ * Active Filters 3 stars Remove Filter 3 stars ✘ * Active Filters 4 stars Remove Filter 4 stars ✘ * Active Filters 5 stars Remove Filter 5 stars ✘ * Active Filters Member Remove Filter Member ✘ * Active Filters Silver Remove Filter Silver ✘ * Active Filters Gold Remove Filter Gold ✘ * Active Filters Platinum Remove Filter Platinum ✘ * Active Filters Titanium Remove Filter Titanium ✘ * Active Filters Ambassador Remove Filter Ambassador ✘ * Active Filters Non-Member Remove Filter Non-Member ✘ * Active Filters Solo Remove Filter Solo ✘ * Active Filters Couple Remove Filter Couple ✘ * Active Filters Family Remove Filter Family ✘ * Active Filters Group Remove Filter Group ✘ * Active Filters English Remove Filter English ✘ * Active Filters English (United States) Remove Filter English (United States) ✘ * Clear All ✘ Clear All Filters 1. Marriott Knoxville Downtown SAMK SAMK * Review 1 * Votes 0 * Member Level: Titanium * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars. SAMK · 2 hours ago MCLUB SERVICE POOR “The room was clean and comfortable, and the staff was excellent and friendly. However, the MCLUB was very disappointing; the food was disgusting compared to the other MCLUB. The evening reception featured macaroni and cheese. The chef responsible for planning the menu should be replaced.” * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 1 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 2. Marriott Knoxville Downtown BECCA S BECCA S * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. BECCA S · 2 hours ago STAFF SO NICE AND HELPFUL I can't say enough good things about Ally who helped us with the late check-in. She was so nice. And also Nina in the breakfast lounge- we were doing a college visit at UT and she was so helpful and sweet - gave us some snacks for the day! * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 3. Marriott Knoxville Downtown SIMON FROM NZ SIMON FROM NZ * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars. SIMON FROM NZ · 2 days ago STAY AT MARRIOTT KNOXVILLE DOWNTOWN Excellent location and nice facilities. Good stay overall. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 3 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 4 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 4. Marriott Knoxville Downtown Anonymous Anonymous * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. Anonymous · 3 days ago GREAT STAY the club lounge didn't have anything avail both times I visited in our short stay which isn't the case at most of the other Marriotts we stay * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 5. Marriott Knoxville Downtown JEN JEN * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars. JEN · 5 days ago OVER PRICED & BLIND SIDED MANDATORY VALET FEE We booked late over the phone getting off the highway for the night. No mention of $35 mandory valet parking when booking. Room was tiny and very plan for what we were charged for a short night. There wasn’t even complementary drinking water in the room. Will never stay at this hotel brand ever again. * Cleanliness * * * * * * Cleanliness, 1 out of 5 * Dining * * * * * * Dining, 1 out of 5 * Location * * * * * * Location, 1 out of 5 * Service * * * * * * Service, 1 out of 5 * Amenities * * * * * * Amenities, 1 out of 5 * Value for the Money * * * * * * Value for the Money, 1 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 5 days ago Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Helpful? Yes · 0 No · 0 Report 6. Marriott Knoxville Downtown MMANZO28 MMANZO28 * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars. MMANZO28 · 7 days ago FORCED VALET IS A SHAKEDOWN The hotel was fine. Room was comfortable and in a central location, but the forced valet parking situation is horrible. For $35 per day, I would like to have instant access to my car. And the constant texts about tipping is a nuisance. The suggested tip is $7.50?!? Minimum $5?!? For what? A service i dont need and didn't request? Oh, and no points earned for dollars spent on parking?? I needed something from my car, so first I had to notify the attendant and then wait. Then there was a problem with the attendants access card. So what should have taken me 5 minutes, took 15. Then I'm asked to tip again? Then I needed to leave for pur event and couldnt figure out how to request my car. Why? Dont know, so had to call front desk n request car. Again, I could have walked to my car in 5 minutes. Now I gotta tip again? I needed access to my car 3 times, so im supposed to tip every time? So the parking fee is actually closer to $50 per day. It's a scam and a shakedown. I will never stay at this location again for this reason. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 3 out of 5 * Amenities * * * * * * Amenities, 2 out of 5 * Value for the Money * * * * * * Value for the Money, 1 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 6 days ago Thank you for taking the time to share your experience with me. I understand your view on the valet parking. Please know I relayed your survey response to our ownership for evaluation and review. I am delighted to see you enjoyed the hotel and our staff services. Again, thank you so much for your valuable time, feedback, and patronage! Helpful? Yes · 0 No · 0 Report 7. Marriott Knoxville Downtown ZK GREEN ZK GREEN * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. ZK GREEN · 12 days ago A GREAT AND SCENIC VACATION During a family reunion, I stayed at the Marriott. It was a great experience for me. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 8. Marriott Knoxville Downtown Anonymous Anonymous * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. Anonymous · 17 days ago GREAT HOTEL NEXT TO ROCKY TOP Great location next to campus * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 9. Marriott Knoxville Downtown LAURA LAURA * Review 1 * Votes 0 * Member Level: Silver * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars. LAURA · 21 days ago $50 FOR ONE HOUR OF INTERNET I am a silver elite member and received 3 charges (totaling $50) for one hour of internet. I called the front desk after receiving my bill and she said she saw that it all transpired in one hour on one night of my stay. She stated that this is probably due to the system logging out and logging back in. She said this has happened to several others but there was nothing she could do about it. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 1 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 10. Marriott Knoxville Downtown GLENN GLENN * Review 1 * Votes 0 * Member Level: Titanium * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. GLENN · 21 days ago GREAT STAFF, GREAT LOCATION. The staff was outstanding. Services were excellent. The guestroom was the only disappointment due to a lack of a work desk. Also, the TVs near the elevator lobby on the 11th Floor were unkept with cords hanging out. Also, the TVs were not on which made this area feel uncared for. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment Load More * Overview * Gallery * Accommodations * Dining * Experiences * Meetings and Weddings MARRIOTT KNOXVILLE DOWNTOWN 3.9 • 506 Reviews Ratings are compiled based on customer ratings provided in satisfaction surveys after guests have completed their stay. VIEW MAP VIEW MAP +1 865-522-2800 RESERVE Cancel DATES (1 NIGHT) NIGHTS) Wed, Jun 26 Thu, Jun 27 Flexible in June 2024 Specific Dates Flexible Dates Su Mo Tu We Th Fr Sa June 2024SuMoTuWeThFrSa262728293031123456789101112131415161718192021222324252627282930123456 July 2024SuMoTuWeThFrSa301234567891011121314151617181920212223242526272829303112345678910 Wed, Jun 26-Thu, Jun 27CancelDone Number of Nights - 1 + June 2024July 2024August 2024September 2024October 2024November 2024December 2024January 2025February 2025March 2025April 2025May 2025 Done Continue with 1 NIGHT NIGHTS Rooms & Guests 1 Room, Rooms, 1 Adult Adults 1 Child Children Maximum 8 guests per room Rooms (Max: 3 Rooms/person) - 1 + Adults (Max: 8 total guests/room) - 1 + Children (Max: 8 total guests/room) - 0 + AGE OF CHILDREN (REQUIRED) Done Special Rates Lowest Regular Rate Special Rates/points Select a Rate Lowest Regular Rate Corp/Promo Code × Senior Discount AAA/CAA Government & Military Group Code × Marriott Bonvoy Points ADD CORP/PROMO CODE Done View Rates Ratings & Reviews * * * * * * * Previous 0 1 2 Next WELCOME TO MARRIOTT KNOXVILLE DOWNTOWN MODERN HOTEL IN DOWNTOWN KNOXVILLE Settle into our reimagined hotel and enjoy the best of downtown Knoxville. The hotel provides the ideal setting for relaxation with 302 newly designed king or double king accommodations featuring floor... See More to ceiling windows, smart TVs, complimentary Wi-Fi and signature plush Marriott bedding. Savor craft cocktails and fare inspired by Knoxville's rich history at Maker Exchange restaurant & lounge, or start your day with a barista-crafted beverage and pastry at Maker Exchange coffee shop. Stay fit in our expansive state-of-the-art fitness center or take a stroll in our backyard to enjoy a park setting with fountains and water features. Host a large-scale formal event or special occasion in our expanded event venue. Venture out to explore Knoxville's rich history in the Old City, Market Square, Gay Street, University of Tennessee, Volunteer Landing and more. Whatever brings you to Knoxville, our friendly staff looks forward to welcoming you to the downtown Marriott, Knoxville’s only full-service Marriott. See Less ROOMS & SUITES From 343 USD / Night Rates vary by date & room type View Rates 01 / * * * * * * * * * 09 PrevNext * Executive King Parkside * Executive 2 King Cityside * Executive 2 King Parkside * Double King Jr. Suite * King Cityside * King Parkside * Two King Cityside * Two King Parkside * Executive King Cityside * Executive King Parkside * Executive 2 King Cityside * Executive 2 King Parkside * Double King Jr. Suite * King Cityside * King Parkside * Two King Cityside * Two King Parkside OFFERS AND PACKAGES Summer Savings & Packages Available: April 1, 2024 — September 30, 2024 Save on our best local packages of the season. Learn More Upgraded Rooms & Suites Await Available: April 1, 2024 — September 30, 2024 Elevate your stay with an upgraded room or suite experience when you stay 2 nights or more. Learn More Save on 5+ Nights Available: April 15, 2024 — September 30, 2024 Settle in and save on 5+ consecutive nights. Learn More FEATURED AMENITIES ON-SITE Sustainability Restaurant Fitness Center Meeting Space Free Wifi Activities for Kids Game Room Convenience Store Gift Shop Dry Cleaning Service Room Service Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service Request See More HOTEL INFORMATION Check In: 4:00 pm Check Out: 11:00 am Minimum Age to Check In: 21 Smoke Free Property See Accessibility Features Pet Policy: Pets Welcome 2 dogs 50lbs maximum per room 100.00 USD Non Refundable fee per room per stay Non-Refundable Pet Fee Per Stay: $100.00 Maximum Pet Weight: 50.0lbs Maximum Number of Pets in Room: 2 Parking: Valet Daily: $35.00 Additional Parking Information Special Event Parking charges will apply during Special Events TAVERN AT MAKER EXCHANGE A clever nod to Knoxville’s history as a maker city, the Tavern at Maker Exchange is the spot for enjoying drinks and noshing on fresh regional foods that encompass the spirit of Knoxville in a social and energetic setting. Explore MORE WAYS TO ENJOY YOUR STAY Fitness MARRIOTT KNOXVILLE FITNESS CENTER Stay on top of your fitness routine at our convenient fitness center. See More LET YOUR STAY TAKE YOU FURTHER Broaden your experience with us, whether by deepening your knowledge of cocktails in our Greatroom or learning something new with Manchester United. Explore FOOD FOR YOUR JOURNEY Pick up a fresh snack on your way out or linger over a meal with us. From light bites to classics with a local twist, enjoy food that is familiar yet elevated beyond the expected. Browse Dining Options EXPERIENCE MARRIOTT AT HOME Bring thoughtfully chosen details from our home to yours, from our iconic Marriott Pillow to our bath and body collection. Shop Now Previous / Next Our Location GETTING HERE Marriott Knoxville Downtown 525 Henley Street, Knoxville, Tennessee, USA, 37902 Tel: +1 865-522-2800 Knoxville McGhee Tyson Airport Distance From Property: 13.3 Miles Phone Number: +1 265-342-3000 Visit Website Alternate Airport Transportation: Lightning Taxi; fee: 30 USD (one way) ;on request Other Transportation On-Property: Local Shuttle: Complimentary Nearby: Bus Station: Knoxville Bus Station PROPERTY DETAILS General Information Policies and Payments Accepts: Credit Cards Contactless mobile payments Services Property has elevators Languages spoken by staff: Spanish, Russian Accessibility Information For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 865-522-2800 Accessible Hotel Features Property has elevators Service Animals are Welcome Valet parking for vehicles outfitted for drivers in wheelchairs Accessible Areas with Accessible Routes from Public Entrance Entrance to On-Site Business Center is Accessible Entrance to On-Site Fitness Center is Accessible Main Entrance is Accessible Meeting Spaces are Accessible On-Site Restaurants are Accessible Room and Suites Access through the Interior Corridor Guest Room Accessibility Accessible Vanities Adjustable Height Hand-Held Shower Wand Alarm Clock Telephone Ringers Bathtub Grab Rails Bathtub Seat Closed Caption TV Deadbolts on Guest Room and Suites Doors Electronic Room Key Flashing Door Knockers Guest Room and Suites Doors Self-Closing Hearing Accessible Rooms and/or Kits Lever Handles on Guest Room Doors Lowered Deadbolts on Guest Room Doors Lowered Electrical Outlets Lowered Night Guards on Guest Room Doors Lowered Viewports in Guest Room Doors Mobility accessible rooms Non-slip Grab Rails in the Bathroom Roll-in Shower TTY/TTD Compatible Toilet Seat at Wheelchair Height - Toilet for Disabled Viewports in Guest Room and Suites Doors Sustainability Information Footprints Carbon Footprint: 21.08 kg per room night Water Footprint: 365.72 liters per room night FREQUENTLY ASKED QUESTIONS What are the check-in and check-out times at Marriott Knoxville Downtown? The check-in time at Marriott Knoxville Downtown is 4:00 pm and the check-out time is 11:00 am. Does Marriott Knoxville Downtown allow pets? The pet policy at Marriott Knoxville Downtown is: Pets Welcome 2 dogs 50lbs maximum per room 100.00 USD Non Refundable fee per room per stay Non-Refundable Pet Fee Per Stay: $100.00 Maximum Pet Weight: 50.0lbs Maximum Number of Pets in Room: 2 What are the parking options at Marriott Knoxville Downtown? The parking options at Marriott Knoxville Downtown are: Valet: Daily: $35.00 Special Event Parking charges will apply during Special Events What property amenities are available at Marriott Knoxville Downtown? The property amenities at Marriott Knoxville Downtown are: Sustainability Restaurant Fitness Center Meeting Space Free Wifi Activities for Kids Game Room Convenience Store Gift Shop Dry Cleaning Service Room Service Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service Request Does Marriott Knoxville Downtown have free Wi-Fi? Yes, Marriott Knoxville Downtown has free Wi-Fi available to hotel guests. Unlock your stay with the Marriott Bonvoy™ App MARRIOTT® KNOXVILLE DOWNTOWN Overview Gallery Accommodations Dining Experiences Meetings and Weddings Follow Marriott Knoxville Downtown Facebook Instagram 525 Henley Street, Knoxville, Tennessee, USA, 37902 Toll Free:+1-800-2289290 Follow Marriott Knoxville Downtown Facebook Instagram 1. Marriott Bonvoy 2. Destinations 3. 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