URL: https://support.tertill.com/
Submission: On July 18 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 52.45.204.129, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.tertill.com.
TLS certificate: Issued by R10 on July 18th 2024. Valid for: 3 months.
This is the only time support.tertill.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.45.204.129 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.245.215.182 16509 (AMAZON-02)
3 13.224.132.90 16509 (AMAZON-02)
2 18.244.115.58 16509 (AMAZON-02)
10 6
Domain Requested by
3 beacon-v2.helpscout.net support.tertill.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.tertill.com
2 d3eto7onm69fcz.cloudfront.net support.tertill.com
1 support.tertill.com
10 5

This site contains links to these domains. Also see Links.

Domain
tertill.com
www.helpscout.com
Subject Issuer Validity Valid
support.tertill.com
R10
2024-07-18 -
2024-10-16
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.tertill.com/
Frame ID: B3620A980B1B4939D30E6855A5DCDBBE
Requests: 10 HTTP requests in this frame

Screenshot

Page Title

Tertill Knowledge Base

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

288 kB
Transfer

353 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.tertill.com/
15 KB
4 KB
Document
General
Full URL
https://support.tertill.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.45.204.129 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-45-204-129.compute-1.amazonaws.com
Software
openresty /
Resource Hash
b922d9686814f28358de3bdaa53f7560512268beb92bd0880770766b2ca4c4ee

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 18 Jul 2024 09:53:38 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1720904627061.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720904627061.css
Requested by
Host: support.tertill.com
URL: https://support.tertill.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:c200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.tertill.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 18 Jul 2024 09:12:50 GMT
via
1.1 0254a3d4b384cab4933ea28efe6685c2.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
2475
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
HRlodJkSYDeFIqV73dau29SujxXHH80AXpOc3m_VqUmaaNmIAfcOEw==
TertillLogo_White.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5b902d592c7d3a03f89e7e09/images/5ff2126bf24ccf588e4000e0/
3 KB
3 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5b902d592c7d3a03f89e7e09/images/5ff2126bf24ccf588e4000e0/TertillLogo_White.png
Requested by
Host: support.tertill.com
URL: https://support.tertill.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.215.182 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-215-182.lhr5.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f53bd41ca1a5f0037c7b8453b28116ef96ef30ffe742fc843ee4e460e45728d5

Request headers

Referer
https://support.tertill.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 18 Jul 2024 09:53:39 GMT
via
1.1 010163a978305efb4716bd7e4eb73c9e.cloudfront.net (CloudFront)
last-modified
Sun, 03 Jan 2021 18:52:28 GMT
server
AmazonS3
x-amz-cf-pop
LHR5-P4
etag
"15d7e64f89b45c0c764b15b66224ce58"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
3111
x-amz-cf-id
UDdJBwSTSFt2aJ4KNpPCKC-JYWrWWQtDnRPp0o3NPPw7y37IUABUfw==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.tertill.com
URL: https://support.tertill.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:c200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.tertill.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 18 Jul 2024 08:53:54 GMT
via
1.1 0254a3d4b384cab4933ea28efe6685c2.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3584
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
bopjjzlfh_y9rNw2fr5kDtFd3cjwq26_BlMHzk1JMyl8pOA3M3Lw1A==
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin
https://support.tertill.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
/
beacon-v2.helpscout.net/
458 B
902 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.tertill.com
URL: https://support.tertill.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.132.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-132-90.lhr3.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f1057217f0193b03f7689e6d5f08fb31d942fd4edf8640737015dc6e45bda624
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.tertill.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 18 Jul 2024 09:52:01 GMT
content-encoding
gzip
via
1.1 d31be1bb3cd2f187c0f45c1f03ead3c6.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
LHR3-C2
age
98
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
327
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 17 Jul 2024 17:16:48 GMT
server
AmazonS3
etag
"26e0db80bcbc36da0edce80cc950c700"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
_BO11Q0eNNeGdcaPeQRBV_ZJqXxFwSypkZAwq3fSnpPFDC4CfnzPmA==
TertillFavicon_square_transparent.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5b902d592c7d3a03f89e7e09/images/5ff2126b495a886ca7829675/
908 B
1 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5b902d592c7d3a03f89e7e09/images/5ff2126b495a886ca7829675/TertillFavicon_square_transparent.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.215.182 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-215-182.lhr5.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
acd324d040f274399ab0ab83d3d6c0d4dfe395b4b76b1a59be377fe085a6ce54

Request headers

Referer
https://support.tertill.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 18 Jul 2024 09:53:39 GMT
via
1.1 010163a978305efb4716bd7e4eb73c9e.cloudfront.net (CloudFront)
last-modified
Sun, 03 Jan 2021 18:52:28 GMT
server
AmazonS3
x-amz-cf-pop
LHR5-P4
x-amz-server-side-encryption
AES256
etag
"64202bb4dc61852e8ba0fe0be53d04a0"
x-cache
RefreshHit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
908
x-amz-cf-id
9_XDShLf_FEq7I5eT8PMBddQYNPzZFGZj_P8IcvJWNn_KC1coDP6DQ==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/
62 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.132.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-132-90.lhr3.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.tertill.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 18 Jul 2024 09:18:00 GMT
content-encoding
gzip
via
1.1 d31be1bb3cd2f187c0f45c1f03ead3c6.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
LHR3-C2
age
2139
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 17 Jul 2024 17:16:49 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
v__n8spdg-8AxXDuaji5OhztmOVGfDZd2MZmbWuf-eGQeTvYeuDLag==
main.ec7c4297.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.ec7c4297.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.132.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-132-90.lhr3.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3e6c2d97ba58d4be612633b75640497150dc636fe9fb2be693bdae95cfe26175
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.tertill.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 18 Jul 2024 09:18:00 GMT
content-encoding
gzip
via
1.1 d31be1bb3cd2f187c0f45c1f03ead3c6.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
LHR3-C2
age
2139
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12616
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 17 Jul 2024 17:16:49 GMT
server
AmazonS3
etag
"54c56d996ec4ae758094a02efb5c31b3"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
tm9RMaCM5QHKw7qDSZ5eE1nz6TXUFKoRttBcQMP739hqprd4sXFeSg==
0c7a06ed-a348-48b9-8082-c1fcd5c6864b
d3hb14vkzrxvla.cloudfront.net/v1/
8 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/0c7a06ed-a348-48b9-8082-c1fcd5c6864b
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.115.58 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-115-58.lhr50.r.cloudfront.net
Software
/
Resource Hash
eb4f8ae6c007bd8785f2017c4b1cec5943c8131659ab8a39653c4a0b5ad7b2be
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
873c96ad-3d1d-44a2-bfb1-3c0e97b21c53
Helpscout-Release
2.2.204
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
d645159a-ac93-4ac2-b899-3f9956ac3a82
Referer
https://support.tertill.com/
Beacon-Device-Instance-ID
19bf7ba7-5852-430c-8569-05e0d6af823f
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 18 Jul 2024 09:53:39 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 44c8518ee2715e9ab8d35e8941daca88.cloudfront.net (CloudFront)
x-amz-cf-pop
LHR50-P6
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.tertill.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
BaFVaD_X71lFTwbs80qp19xUdiYvc7W85Pa20vVJf4_rJ7PBPJOOpg==
x-ratelimit-limit-chat-tokens-hour
25
0c7a06ed-a348-48b9-8082-c1fcd5c6864b
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/0c7a06ed-a348-48b9-8082-c1fcd5c6864b
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.115.58 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-115-58.lhr50.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.tertill.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.tertill.com
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 18 Jul 2024 09:53:38 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 44c8518ee2715e9ab8d35e8941daca88.cloudfront.net (CloudFront)
x-amz-cf-id
AxVsUhCDVqL7qwmW0LFmW8k36bk2PYJT2WAL9A1nP2QTi2OB8Biz-A==
x-amz-cf-pop
LHR50-P6
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.tertill.com/ Name: PLAY_SESSION
Value: "94bb18bff541d1ce25a4585a99ae6cdd2607a739-siteId=5b902d592c7d3a03f89e7e0a&hs.session.id=c6DrhZYocpTIV2xQykmTSckF3o40kKAXZP1ghEwdGtdXovvhLK3XHBsWKBXQ4hCm&hs.session.exp=1721382818146"