emplifi.io
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108.138.64.46
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Submitted URL: http://emplifi.io/
Effective URL: https://emplifi.io/
Submission: On October 20 via manual from CA — Scanned from CA
Effective URL: https://emplifi.io/
Submission: On October 20 via manual from CA — Scanned from CA
Form analysis
2 forms found in the DOM<form id="mktoForm_2932" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutAbove" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 510px;" __bizdiag="1036039548" __biza="W___">
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="First Name" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Business Email Address" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" placeholder="Phone Number" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="Company Name" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text"
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;">
<option value="">Location</option>
<option value="United States">United States</option>
<option value="Canada">Canada</option>
<option value="United Kingdom">United Kingdom</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Aland Islands">Aland Islands</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="American Samoa">American Samoa</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bonaire, Saint Eustatius and Saba">Bonaire, Saint Eustatius and Saba</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
<option value="British Virgin Islands">British Virgin Islands</option>
<option value="Brunei">Brunei</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos Islands">Cocos Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Curacao">Curacao</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Democratic Republic of the Congo">Democratic Republic of the Congo</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="East Timor">East Timor</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands">Falkland Islands</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran">Iran</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Ivory Coast">Ivory Coast</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Kosovo">Kosovo</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Laos">Laos</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libya">Libya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia">Macedonia</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia">Micronesia</option>
<option value="Moldova">Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="North Korea">North Korea</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Palestinian Territory">Palestinian Territory</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Republic of the Congo">Republic of the Congo</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russia">Russia</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barthelemy">Saint Barthelemy</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin">Saint Martin</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Sint Maarten">Sint Maarten</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
<option value="South Korea">South Korea</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syria">Syria</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania">Tanzania</option>
<option value="Thailand">Thailand</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="U.S. Virgin Islands">U.S. Virgin Islands</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Vatican">Vatican</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoPlaceholder mktoPlaceholderState"></div>
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<div class="mktoFormRow">
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<div class="mktoOffset" style="width: 10px;"></div>
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<div class="mktoAsterix">*</div>
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<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Solution_of_Interest_Marketo__c" name="Solution_of_Interest_Marketo__c" aria-labelledby="LblSolution_of_Interest_Marketo__c InstructSolution_of_Interest_Marketo__c"
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<option value="">Solution of Interest</option>
<option value="Social Marketing">Social Marketing</option>
<option value="Social & Live Commerce">Social & Live Commerce</option>
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<option value="Not Sure">Not Sure</option>
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoPlaceholder mktoPlaceholderJob_Function_Marketo_Form__c"></div>
<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Job_Level_Marketo_Form__c" id="LblJob_Level_Marketo_Form__c" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Job_Level_Marketo_Form__c" name="Job_Level_Marketo_Form__c" aria-labelledby="LblJob_Level_Marketo_Form__c InstructJob_Level_Marketo_Form__c"
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<option value="">Job Level</option>
<option value="Owner">Owner</option>
<option value="C-Level">C-Level</option>
<option value="VP">VP</option>
<option value="Director">Director</option>
<option value="Manager">Manager</option>
<option value="Executive">Executive</option>
<option value="Coordinator/Analyst">Coordinator/Analyst</option>
<option value="Specialist/Consultant">Specialist/Consultant</option>
<option value="Student">Student</option>
<option value="Other">Other</option>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Industry_Marketo_Form__c" id="LblIndustry_Marketo_Form__c" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Industry_Marketo_Form__c" name="Industry_Marketo_Form__c" aria-labelledby="LblIndustry_Marketo_Form__c InstructIndustry_Marketo_Form__c"
class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;">
<option value="">Industry</option>
<option value="Agency">Agency</option>
<option value="Auto">Auto</option>
<option value="Banking">Banking</option>
<option value="Beauty/Cosmetics">Beauty/Cosmetics</option>
<option value="Consumer Goods">Consumer Goods</option>
<option value="Ecommerce">Ecommerce</option>
<option value="Education">Education</option>
<option value="Energy and Utilities">Energy and Utilities</option>
<option value="Fashion">Fashion</option>
<option value="Finance">Finance</option>
<option value="Gaming">Gaming</option>
<option value="Government">Government</option>
<option value="Grocery">Grocery</option>
<option value="Healthcare">Healthcare</option>
<option value="Home & Living">Home & Living</option>
<option value="Insurance">Insurance</option>
<option value="Media/Entertainment">Media/Entertainment</option>
<option value="Non Profit">Non Profit</option>
<option value="Other">Other</option>
<option value="Retail">Retail</option>
<option value="Retail Food/Restaurants">Retail Food/Restaurants</option>
<option value="Services">Services</option>
<option value="Sports">Sports</option>
<option value="Technology">Technology</option>
<option value="Telecom">Telecom</option>
<option value="Transportation">Transportation</option>
<option value="Travel/Hospitality">Travel/Hospitality</option>
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LoginFree Trial Book a demo ENEN * Solutions Solutions Emplifi is there to help you take on any marketing, commerce, or care challenge with confidence. Learn More Solutions FOR SOCIAL MARKETING LEADERS * Emplifi Social * Content velocity and visibility * Influencer marketing optimization * Brand reputation management * Customer intelligence * Competitive benchmarking FOR COMMERCE LEADERS * Shoppable UGC * Ratings and reviews syndication * One-to-one livestream video * One-to-many livestream shopping * Dark store optimization FOR CUSTOMER CARE LEADERS * Digital customer self-service * Case management efficiency * Crisis management * Voice of Customer collection * Advanced CX analytics * Products Emplifi CX Cloud Emplifi gives you everything a modern enterprise needs to close the CX gap. Learn More Emplifi CX Cloud SOCIAL MARKETING CLOUD * Content Hub * Publisher * Community * Listening * Unified Analytics * UGC * Influencers * Care * Plans SOCIAL COMMERCE CLOUD * UGC * Influencers * Ratings & Reviews * Live Advisor * Live Stream * Plans SERVICE CLOUD * Agent * Bot * Knowledge * Email Virtual Assistant (EVA) * VoC * Service Analytics * Plans * Customer Stories Customer success stories Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results. Learn More Customer success stories DELTA AIR LINES $2 million+ saved in support and operations costs HARDEE'S 8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts HP 36% spent more by customers on average vs. their typical online conversion rates * Resources Resource center Your resource center for everything social marketing, commerce, and customer care Learn More Resource center EMPLIFI WEBINARS Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts. EMPLIFI BLOG Get up to speed on the latest trends, tips, and best practices to power your CX strategy. COMMUNITY CORNER A space for our community to get the latest insights — directly from experts in the Emplifi community. * Company About us Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences. Learn More About us GET STARTED * Leadership * Partners * Media & Press * Careers * Contact us PRIVACY AND LEGAL * Trust Center LoginFree Trial Book a demo ENEN CUSTOMER ENGAGEMENT PLATFORM BOOST YOUR REVENUE. CONNECT WITH CUSTOMERS. CARE ACROSS THE JOURNEY. Bring empathy and authenticity to every customer interaction across all your social and digital channels. Book a demo EMPOWERING 20,000+ BRANDS DELIVER RESULTS ACROSS THE CUSTOMER JOURNEY THE SOLUTIONS YOU NEED TO DRIVE GROWTH, BUILD TRUST, AND INSPIRE LOYALTY — ON ANY DIGITAL OR SOCIAL CHANNEL Social Marketing Leaders Commerce Leaders Customer Care Leaders Social Marketing Leaders EMPLIFI SOCIAL MARKETING CLOUD Replaces: Hootsuite, Sprinklr, Sprout Social Research, schedule, and publish engaging content on all popular social media platforms from one intuitive, industry-leading interface. * Boost publishing efficiency with AI-fueled automation (including GPT-3 support) * Make quicker decisions with real-time insights * Elevate brand authenticity with best-in-class UGC tools * Unify your teams using streamlined workflows Learn more Free trial Commerce Leaders EMPLIFI SOCIAL COMMERCE CLOUD Replaces: Bambuser, Bazaarvoice, Whisbi Connect and convert today’s shoppers with the personalized experiences they crave — where they want, how they want. * Boost revenue and CSAT with one-to-one live video shopping and live customer care * Maximize your reach with one-to-many livestream events * Elevate brand authenticity with best-in-class UGC tools * Accelerate the buying process with strategically-placed ratings and reviews Learn more Book a demo Customer Care Leaders EMPLIFI SERVICE CLOUD Provide exceptional customer service, care, and support across your social and digital channels. * Support your agents with easy-to-use tools and next best actions * Help customers to help themselves with omni-channel chatbots * Make customer-centric decisions with voice of customer surveys * Measure and manage CX KPIs with advanced analytics Learn more Book a demo The customer engagement platform that delivers results "When a big name calls out Domino's, for good or bad, Emplifi allows us to respond quickly. Timely responses ensure we're tuned into our audience and able to maintain personalized relationships and provide positive customer experiences." Terri Haffey Manager of Customer Care Read the full story Read more success stories 180% increase in engagement rate on Instagram 36% higher Average Order Value (AOV) $2m+ saved in support and operations costs REQUEST A PERSONALIZED DEMO -------------------------------------------------------------------------------- See how Emplifi's customer engagement platform can help boost your bottom line with powerful marketing, commerce, and care solutions. * * * * * * LocationUnited StatesCanadaUnited KingdomAfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCook IslandsCosta RicaCroatiaCubaCuracaoCyprusCzech RepublicDemocratic Republic of the CongoDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyIvory CoastJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorwayOmanPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRepublic of the CongoReunionRomaniaRussiaRwandaSaint BarthelemySaint HelenaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluU.S. Virgin IslandsUgandaUkraineUnited Arab EmiratesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVaticanVenezuelaVietnamWestern SaharaYemenZambiaZimbabwe * Solution of InterestSocial MarketingSocial & Live CommerceService & Customer CareNot Sure * Job LevelOwnerC-LevelVPDirectorManagerExecutiveCoordinator/AnalystSpecialist/ConsultantStudentOther * IndustryAgencyAutoBankingBeauty/CosmeticsConsumer GoodsEcommerceEducationEnergy and UtilitiesFashionFinanceGamingGovernmentGroceryHealthcareHome & LivingInsuranceMedia/EntertainmentNon ProfitOtherRetailRetail Food/RestaurantsServicesSportsTechnologyTelecomTransportationTravel/Hospitality By submitting this form, I consent to Emplifi Group companies listed in its Privacy Policy processing my information in accordance with its Privacy Policy. * I would like to receive marketing and promotional messages from Emplifi Group companies about its products and services, promotions, news, and events. I understand that I may opt out of these messages at any time. Submit 12 CHATBOT BENEFITS THAT MAKE THEM A WIN-WIN FOR YOU AND YOUR CUSTOMERS What makes them so useful — for both them and their customers — when implemented correctly? Here's what you need to know, plus get a useful resource as you explore your next steps. Read more FORRESTER CONSULTING STUDY: SOCIAL MARKETING LEADERS ARE IN CRITICAL NEED OF INTEGRATED DATA AND AGILE TECHNOLOGY Elevate your social media strategy in 2023 with this commissioned Forrester Consulting study conducted on behalf of Emplifi that looks at the top challenges marketing leaders are experiencing, and how they are prioritizing to tackle those challenges. Download AUTHENTIC CONTENT: 3 STATS SHOWING THE IMPACT OF CUSTOMER RATINGS, REVIEWS, AND UGC ON PURCHASE DECISIONS A new Emplifi report dives into the expectations of modern consumers for authentic content at key moments in the customer journey, and how much customer ratings, reviews, and UGC affect their purchase behaviors. Here's a look at just some of they key insights from the report. Read more 4 LIVE COMMERCE TRENDS YOU NEED TO KNOW TO STAY AHEAD OF THE CURVE Live commerce is booming, and it's only expected to keep growing worldwide in the years ahead. So, what trends are driving up this live commerce boom, and how can brands take advantage? Let's take a look. Read more 9 IMPORTANT CONTACT CENTER INDUSTRY STANDARDS (AND HOW TO ACHIEVE THEM) How do you stack up against industry benchmarks for response times and agent efficiency metrics? Read more EMPLIFI SOCIAL COMMERCE CLOUD HELPS BRANDS MAKE SOCIAL MORE SHOPPABLE, COMBINING SOCIAL AND ECOMMERCE STRATEGIES TO DRIVE REVENUE Emplifi Social Commerce Cloud gains traction with brands looking to optimize UGC, ratings and reviews, influencer marketing content and live commerce to drive year-end sales. Read press release EMPLIFI RECEIVES TWO 2023 CONTACT CENTER TECHNOLOGY AWARDS FROM CUSTOMER MAGAZINE Emplifi CX Cloud and Emplifi AI Composer honored for improving customer service technology and customer experience. Read press release EMPLIFI AI COMPOSER WINS TOP HONORS AS "BEST TEXT GENERATIVE AI SOLUTION" IN 2023 ARTIFICIAL INTELLIGENCE BREAKTHROUGH AWARDS Prestigious Annual Awards Program Recognizes Emplifi's Unparalleled Excellence in Text Generation, Cementing its Leadership in the Field of Artificial Intelligence and Machine Learning. Read press release THE STATE OF INFLUENCER MARKETING 2023 We dug deep into our own data to give you a full understanding of where the market is and where it's headed to give you the edge with your influencer marketing strategy this year and beyond. Download [INFOGRAPHIC] HOW CUSTOMERS PURSUE AUTHENTICITY ON THE PATH TO PURCHASE AND LOYALTY We take a closer look at the integral role — and impact — of authentic customer reviews, ratings, and customer care across the customer journey, based on findings from a recent survey. Read more HOW TO USE AI MARKETING TOOLS TO INCREASE EFFICIENCY AND BOOST RESULTS AI marketing will reframe processes and people with the rise of platforms like ChatGPT. Explore how breakthroughs like generative AI can integrate and augment your marketing teams. Read more [REPORT] MEETING THE DEMANDS OF THE MODERN CUSTOMER: A DEEP DIVE INTO THE IMPORTANCE OF SOCIAL INFLUENCE Based on a survey of over 2,000 US and UK consumers, better understand the role and the impact of authentic content — like customer reviews, ratings, and UGC — on the purchase behaviors of modern consumers. Download THE LIVE VIDEO SHOPPING STATISTICS BRANDS CAN'T IGNORE IN 2023 Live shopping is taking the world by storm. We look at the impact it's currently having on online shopping, and why it’s more clear than ever it's not just a passing phase — it’s here to stay. Read more JUST SOME OF OUR RECENT AWARDS Emplifi CX Cloud -------------------------------------------------------------------------------- * Social Marketing Cloud * Social Commerce Cloud * Service Cloud Knowledge -------------------------------------------------------------------------------- * Resources * Customer Stories * Industry Benchmarks * Emplifi CX Index * Documentation Company -------------------------------------------------------------------------------- * About us * Trust Center * Leadership * Media & Press * Careers * Contact us * Emplifi Learning * Empathy, amplified.™ * Privacy policy * Terms of use * Report a violation * Whistleblowing © 2020-2023 Emplifi Inc. All rights reserved. Emplifi™ and Empathy, amplified.™ are trademarks of Emplifi Inc. All product names and logos are trademarks or registered trademarks of their respective owners. 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