Submitted URL: https://helpdesk.wazoe.app/
Effective URL: https://helpdesk.wazoe.app/support/home
Submission: On July 31 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 18.196.142.95, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.wazoe.app.
TLS certificate: Issued by R3 on July 31st 2023. Valid for: 3 months.
This is the only time helpdesk.wazoe.app was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 18.196.142.95 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 52.219.169.57 16509 (AMAZON-02)
1 65.9.95.27 16509 (AMAZON-02)
2 18.66.112.17 16509 (AMAZON-02)
1 13.32.27.5 16509 (AMAZON-02)
2 18.210.151.60 14618 (AMAZON-AES)
22 8
Apex Domain
Subdomains
Transfer
11 wazoe.app
helpdesk.wazoe.app
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 2776
heapanalytics.com — Cisco Umbrella Rank: 2307
36 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 29090
cdn.freshdev.io — Cisco Umbrella Rank: 38910
25 KB
3 gstatic.com
fonts.gstatic.com
44 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
6 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 79
1 KB
22 6
Domain Requested by
11 helpdesk.wazoe.app 1 redirects helpdesk.wazoe.app
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com helpdesk.wazoe.app
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io helpdesk.wazoe.app
1 fonts.googleapis.com helpdesk.wazoe.app
22 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.wazoe.app
R3
2023-07-31 -
2023-10-29
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2023-04-11 -
2024-01-14
9 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.wazoe.app/support/home
Frame ID: B58CAEC5CC8B913D62B9F7E4BDD7753F
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 4CEE53AC46BB017208BD100138DF353A
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Ondersteuning :

Page URL History Show full URLs

  1. https://helpdesk.wazoe.app/ HTTP 302
    https://helpdesk.wazoe.app/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1477 kB
Transfer

2587 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.wazoe.app/ HTTP 302
    https://helpdesk.wazoe.app/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.wazoe.app/support/
Redirect Chain
  • https://helpdesk.wazoe.app/
  • https://helpdesk.wazoe.app/support/home
22 KB
7 KB
Document
General
Full URL
https://helpdesk.wazoe.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.196.142.95 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-196-142-95.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
33874a5cba57a446c7e44b8972ec41c617a706f10e794f23e8adfb80ceffa489
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 31 Jul 2023 16:35:22 GMT
etag
W/"6b597adc201f5eddb2be63e6f92946b0"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
52
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
310723163622
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
7b9b7ef3-9d19-4bdc-b7e7-aed8f0436ef8
x-trace-id
00-ec1adcb1e717a5a588c48c8726f1d6b3-ffedd8768fb50b9f-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Mon, 31 Jul 2023 16:35:22 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.wazoe.app/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
40
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
56f1cca9-88fd-4392-9047-76d6450f4006
x-trace-id
00-b618246e3a994a0ad816d0fa97d2013f-4a4c03a97bde1327-00
x-xss-protection
1; mode=block
theme.css
helpdesk.wazoe.app/assets/cdn/portal/styles/
1 MB
116 KB
Stylesheet
General
Full URL
https://helpdesk.wazoe.app/assets/cdn/portal/styles/theme.css
Requested by
Host: helpdesk.wazoe.app
URL: https://helpdesk.wazoe.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.196.142.95 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-196-142-95.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
1b7375156869a731c76c59c0c70f1f7a95a3a8d895940cd3200c75f14c74e314
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.wazoe.app/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
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content-security-policy
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Response headers

date
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helpdesk.wazoe.app/assets/cdn/portal/scripts/
124 KB
128 KB
Script
General
Full URL
https://helpdesk.wazoe.app/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: helpdesk.wazoe.app
URL: https://helpdesk.wazoe.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Response headers

date
Mon, 31 Jul 2023 16:35:23 GMT
content-security-policy
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integrations.js
helpdesk.wazoe.app/assets/cdn/portal/scripts/
2 KB
6 KB
Script
General
Full URL
https://helpdesk.wazoe.app/assets/cdn/portal/scripts/integrations.js
Requested by
Host: helpdesk.wazoe.app
URL: https://helpdesk.wazoe.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
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accept-language
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Response headers

date
Mon, 31 Jul 2023 16:35:23 GMT
content-security-policy
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server
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Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.wazoe.app
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
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x-content-type-options
nosniff
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content-security-policy-report-only
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server
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TLS 1.3, , AES_128_GCM
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Security Headers
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.wazoe.app
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
Fri, 28 Jul 2023 19:37:45 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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cross-origin
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
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accept-ranges
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23 KB
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Full URL
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Requested by
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
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Request headers

Referer
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Origin
https://helpdesk.wazoe.app
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
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content-security-policy
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server
sffe
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Full URL
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Server
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Request headers

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Response headers

Date
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x-amz-version-id
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TLS 1.3, , AES_128_GCM
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Response headers

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content-encoding
gzip
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x-amz-cf-pop
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server
AmazonS3
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cache-control
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Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

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x-amz-version-id
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General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
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URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
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Security
TLS 1.3, , AES_128_GCM
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content-encoding
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Protocol
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TLS 1.3, , AES_128_GCM
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18.66.112.17 , United States, ASN16509 (AMAZON-02, US),
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gzip
content-type
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H2
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TLS 1.3, , AES_128_GCM
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Software
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Name Value
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Request headers

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Response headers

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content-encoding
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strict-transport-security
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nginx
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nginx /
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Request headers

accept-language
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Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
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W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
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H2
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Software
nginx /
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Security Headers
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
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Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
helpdesk.wazoe.app/ Name: _x_w
Value: 7_1
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%227852656263670634%22%2C%22pageviewId%22%3A%228681294901632878%22%2C%22sessionId%22%3A%228029442110843145%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.wazoe.app%2F%22%2C%22ts%22%3A1690821323686%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
helpdesk.wazoe.app
s3.eu-central-1.amazonaws.com
static.freshdev.io
13.32.27.5
18.196.142.95
18.210.151.60
18.66.112.17
2a00:1450:4001:81c::2003
2a00:1450:4001:828::200a
52.219.169.57
65.9.95.27
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0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
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f0b8f652c205f003c35ad632c01601a4cf45fdca86cf417e94c2c2b781a74fab
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