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PRIVACY POLICY

California Privacy Policy

SMS Campaigns

This Privacy Policy explains the privacy practices of Orkin, LLC and Orkin
Services of California Inc. (“we,” “our” or “us”). Please read this Privacy
Policy carefully to learn how we collect, use, and share information relating to
individuals (“Personal Information”), and to learn about your rights and choices
regarding your Personal Information.

WE DO NOT SELL PERSONAL INFORMATION TO THIRD PARTIES. WE ALSO DO NOT SHARE ANY
PERSONAL INFORMATION WITH THIRD PARTIES FOR THEM TO USE FOR THEIR OWN MARKETING
PURPOSES.

This Privacy Policy applies any time that we collect Personal Information from
or about individuals, whether online or offline, including:

 * through this website and any other websites owned or controlled by us
   (“Websites”);

 * through the software applications made available by us for use on or through
   computers and mobile devices (“Apps”);

 * when you use, purchase, obtain or consider our pest, wildlife, termite, bed
   bug, or mosquito control services (“Services”);

 * when you communicate with us in any way including by calling or emailing our
   customer service department, connecting with us on social media, posting to
   our social media pages, tagging us in your social media posts, creating an
   on-line customer account, or contacting us through your customer portal
   account (collectively, “Communications”); and

 * when you respond to our advertisements or participate in surveys or
   participate in our contests or promotions, or subscribe to our newsletter
   (“Participation Opportunities”).

The Websites, Apps, Services, Communications and Participation Opportunities are
collectively referred to in this Privacy Policy as “Activities and
Interactions.”

1. ACCEPTANCE OF THIS PRIVACY POLICY

By using, visiting or participating in the Activities and Interactions, you
agree to the terms and conditions of this Privacy Policy. If you do not accept
this Privacy Policy, you are not authorized to use, visit or participate in the
Activities and Interactions and must discontinue using, visiting or
participating in the Activities and Interactions immediately.

2. COLLECTION OF PERSONAL INFORMATION

In conducting every aspect of our business, we may collect Personal Information.
Such information may include, without limitation: your first, middle and last
name; home and mailing addresses; email addresses; telephone numbers; credit or
debit card number or other payment method; billing information; and other types
of Personal Information that you choose to provide to us or that we may obtain
about you.We collect Personal Information, as well as other information, in a
variety of ways:

2.1. Activities and Interactions We collect Personal Information at various
places and through various mechanisms when you use, visit, or participate in the
Activities and Interactions. This may include, for example, when you: transact
business with us; use, purchase, obtain or consider our Services; request
information or materials from us; enter promotions, sweepstakes or contests
offered by us; register on the customer portal; make payments to us for our
Services; communicate with us in any way about questions or other matters;
connect with us on social media, post to our social media pages or tag us in
your social media posts; visit the Websites; use the Apps; respond to our
advertisements; or subscribe to our newsletter.

2.2. Customer Care Centers We collect Personal Information when you communicate
with us in any way including by email, fax or via online chat services or when
you contact customer service. These communications may be recorded for purposes
of quality assurance and training.

2.3. Social Media If you choose to participate in our sponsored social media
activities or offerings, we may collect certain information from your social
media account consistent with your settings within the social media service,
such as location, check-ins, activities, interests, photos, status updates and
friend list. We may also allow you to enter into contests to provide photos
which you may share with your connections on social media for votes, shared
offers or other promotions.

2.4. Franchise Opportunities If you consider or apply for franchise or ownership
opportunities, we may collect information about you in order to assess your
suitability to become a franchisee or owner. We may combine the information you
provide to us with information we obtain from third parties, such as credit
reporting agencies and public records databases. We use this information to
conduct due diligence on potential franchisees and owners.

2.5. Application for Employment If you choose to apply online for employment
with us, we collect Personal Information about you to assess your suitability
for employment. When you apply for employment with us, we also collect
additional Personal Information such as, without limitation: your maiden name;
alias; marital status; date and place of birth; former home addresses;
employment history; current and former employer names and addresses;
state/governmental identification number; tax and withholding information;
social security number; emergency contact information; and other types of
information that you choose to provide to us or that we may obtain about you.

2.6. Your Browser or Device We collect certain data through your browser or
automatically through your device, such as your Media Access Control (MAC)
address, computer type (Windows or Macintosh), screen resolution, operating
system name and version, device manufacturer and model, language, and internet
browser type you are using. We use this data to ensure that the Websites and
Apps function properly, to calculate usage levels, to diagnose server problems
and to administer the online Services.

2.7. Your Use of the Apps We collect certain data when you download and use an
App, such as App usage data, the date and time the App on your device accesses
our servers and what data and files have been downloaded to the App based on
your device number.

2.8. Collection Technology We use cookies and similar technologies to collect
information about your activity, browser and device when you visit our Websites
or websites where our ads appear. A cookie is a small data file that a website
transfers to your computer’s hard drive. Cookies allow us to collect information
such as browser type, time spent on the Websites, pages visited, referring URL,
language preferences, and other aggregated traffic data. Similar technologies
such as pixel tags, web beacons, clear GIFs, links in emails, JavaScript, device
IDs assigned by Google or Apple, web storage, unique advertising identifiers and
device ID technology also do the same thing. We use the term “Collection
Technology” in this Privacy Policy refer to all technologies that collect
information in this way. We use the information collected through Collection
Technology for security purposes, to facilitate navigation, to display data more
effectively, to personalize your experience while using the Websites and to
recognize your computer to assist your use of the Websites. We also gather
statistical data to continually improve design and functionality, understand how
the Websites are used and assist us with resolving questions. Collection
Technology further allows us to select which advertisements or offers are most
likely to appeal to you and display them while you are using the Websites or to
send marketing emails. We also use Collection Technology to track responses to
online advertisements and marketing emails. If you want to remove or block
Collection Technology from your device at any time, you can update your browser
settings (consult your browser’s “help” menu to learn how to remove or block
cookies). We are not responsible for your browser settings. You can find good
and simple instructions on how to manage Collection Technology on the different
types of web browsers at www.allaboutcookies.org. At this time, we do not
respond to browser Do Not Track signals or other “opt out” settings or features
that may be offered by your browser.

2.9. Analytics Services The Websites may use analytics services provided by
third parties, such as Google Analytics (“Data Analytics Providers”). These Data
Analytics Providers use Collection Technology to collect and store information
about the use of the Websites and the use of other websites, apps and online
resources. You can read Google’s privacy policy, which applies to Google
Analytics, at http://www.google.com/intl/en/policies/privacy/. You also can
opt-out from being tracked by Google Analytics in the future by downloading and
installing Google Analytics Opt-out Browser Add-on for your current browser at
https://tools.google.com/dlpage/gaoptout.

2.10. Third-Party Advertisers We may use third-party advertising companies to
serve advertisements regarding goods and services that may interest you when you
access and use the Websites or the Apps, other websites or apps or other online
services (“Digital Advertising Providers”). To serve such advertisements, these
companies place or recognize a unique cookie on your browser (including through
use of pixel tags). If you would like more information about this practice, and
to learn about your choices in connection with it, please visit
http://www.networkadvertising.org/managing/opt_out.asp and
http://www.aboutads.info/. To opt-out of the practice, you may download the
AppChoices app at www.aboutads.info/appchoices.

3. HOW WE USE AND SHARE PERSONAL INFORMATION

We may use your Personal Information to:

 * provide you with Services or process transactions that you have requested;

 * complete contracts for our Services as well as any disclosures or other
   documents required by law.

 * provide, develop, maintain, and improve our products and Services (e.g.
   evaluating the performance of our staff, assessing the quality of our
   products and Services, and helping us improve our Websites, Apps, and
   processes);

 * process any applications, forms, requests, inquiries, or other information
   submitted to us;

 * send marketing communications, promotional offers, and periodic customer
   satisfaction, market research or quality assurance surveys;

 * communicate with you;

 * administer and process payments;

 * provide customer service;

 * create and update your account;

 * allow creation of and access to an online customer portal;

 * administer and support participation in sweepstakes, events, special offers,
   special pricing, discounts, and promotions;

 * provide personalized products, Websites, Apps, and Services, including
   content, ads and offerings;

 * perform research and analytical activities (e.g. identifying trends,
   analyzing data and the effectiveness of marketing campaigns);

 * conduct audits, security and fraud monitoring and prevention;

 * protect our legitimate business interests and legal rights;

 * manage all aspects of an applicant or employee’s employment relationship,
   including, but not limited to the establishment, maintenance, and termination
   of employment relationships; and

 * in connection with legal claims, compliance, regulatory and investigative
   purposes as necessary (including in connection with law enforcement
   investigations, legal process, or litigation).

We may also use Personal Information we have collected and aggregated, or
anonymized Personal Information received from third parties, to understand more
about our users (for example, we may use aggregated information to calculate the
percentage of our users who have a particular telephone area code). This
includes demographic data, inferred commercial interests, and other information
we may collect from you or from third parties. As to information that does not
personally identify you, such information may be disclosed for any purpose where
permitted by law. In some instances, we may combine that information with
Personal Information. If we do so, the combined information will be treated by
us as Personal Information in accordance with this Privacy Policy. Your Personal
Information may be intentionally disclosed as follows:

3.1. Service Providers We may provide your Personal Information and Other
Information to third parties who perform work on our behalf or work with us
including, without limitation, third-party service providers, agents, vendors,
payment processors, consultants, and attorneys (“Service Providers”). These
Service Providers may use your Personal Information to help us administer the
Websites and Apps, our business or our Services, including, but not limited to,
assistance in administering and processing payments and orders, maintaining
databases, assisting with billing, providing credit, complying with governmental
or quasi-governmental reporting, collection services, providing customer
service, or communicating with you about offers, events, promotions, sweepstakes
or surveys. We may also share your Personal Information with Service Providers
to provide general functions on our behalf relating to the Services.

3.2. Special Circumstances We may provide your Personal Information and Other
Information in response to or to cooperate with law enforcement, government,
quasi-governmental and public agency requests or reporting requirements;
subpoenas, court orders or other legal requirements; to respond to your requests
for customer service or other information; to establish or exercise our legal
rights or defend against legal claims; to enforce our terms and conditions; or
to protect our safety and property or the safety and property of others. We also
may provide information about you if we believe it is necessary to share
information in order to investigate, prevent or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the
physical safety of any person, or as otherwise required or permitted by law.

3.3. Affiliated Companies We may share personal information among and between
Rollins, Inc. and its global affiliates and subsidiaries. A list of such
companies is available at https://www.rollins.com/businesses.

3.4. Corporate Transactions We may share information, including, without
limitation, Personal Information, with any of our affiliates or a third party or
successor in the event of any actual or potential reorganization, conversion,
merger, sale, joint venture, assignment, transfer or disposition of all or any
portion of our ownership interest, business or operations (including, without
limitation, in connection with bankruptcy or any similar proceedings),
liabilities, or assets.

4. LINKING TO OTHER SITES

Our Websites may contain third-party links, include third-party integrations, or
offer a co-branded or third-party-branded service (collectively, “Other Links
and Sites”). Through these Other Links and Sites, you may be providing
information (including Personal Information and Other Information) directly to
the third party (which may include certain Service Providers), us, or both.
Because these Other Links and Sites may not be hosted or controlled by us, we
are not responsible for the privacy practices of those Other Links and Sites or
the content provided thereon. Collection Technology also may be used by some of
those Other Links and Sites. Therefore, the privacy policies with respect to
these areas may differ from those applicable to our Websites and Apps and we
encourage you to review the privacy policies of each of those Other Links and
Sites.

5. THIRD-PARTY APPLICATIONS

Third-party applications, such as Instagram, Facebook, Twitter, Pinterest, or
Google buttons, may be available on our Sites. The owners or providers of those
third-party applications may collect Personal Information from you. Your
interactions with third-party applications on our website may also be shared
with others within your social network. The collection of information by these
third-party applications is governed by their own information collection
policies and practices not this Privacy Policy. We are not responsible for the
collection and use of your information by such third-parties.

6. DO NOT TRACK DISCLOSURE

We do not collect or respond to Do Not Track signals and our Websites do not
function differently based on any Do Not Track preferences that may be received.
For more information on Do Not Track signals, please visit
https://allaboutdnt.com/.

7. PROTECTION OF PERSONAL INFORMATION

We store Personal Information and Other Information using reasonable physical,
technical and administrative safeguards. Please be aware that the Websites,
Apps, and data storage are run on software, hardware and networks, any component
of which may, from time to time, require maintenance or experience problems or
breaches of security beyond our control. In addition, no transmission of data
over the internet is guaranteed to be completely secure. It may be possible for
third parties not under our control to intercept or access transmissions or
private communications unlawfully. We cannot ensure or warrant the security of
any information you transmit to us over the internet.

8. CHILDREN

The Website is not designed to solicit information from individuals under the
age of 16. We do not knowingly collect or store any personal information from
anyone under the age of 16. If we become aware that we have collected or stored
personal information from an individual under age 16, we will remove his or her
personal information from our files. If you are a parent or guardian and believe
we may have inadvertently collected personal information from your child, please
notify us immediately by sending an email to privacy@orkin.com.

9. MARKETING COMMUNICATIONS

If you no longer want to receive marketing-related emails from us on a
going-forward basis, you may opt out by contacting us by email at
privacy@orkin.com or by following the instructions in any such email you receive
from us. We will try to comply with your request as soon as reasonably
practicable. If you opt out of receiving marketing emails from us, we may still
send you important administrative messages, from which you cannot opt out.

10. UPDATING YOUR PERSONAL INFORMATION

In certain circumstances, you may be able to review and request changes to your
personal information on the Website or by contacting us at privacy@orkin.com.

11. CHANGES TO THIS PRIVACY POLICY

The Privacy Policy may be revised from time to time. The “Last Updated” legend
at the bottom of this page indicates when this Privacy Policy was last revised.
Any changes will become effective when we post the revised Privacy Policy on any
of our Websites. Your use of the Services following these changes means that you
accept the revised Privacy Policy.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy
practices, please contact us by email at privacy@orkin.com.


13. PRIVACY RIGHTS OF CALIFORNIA RESIDENTS

The California Consumer Privacy Act (“CCPA”) affords California consumers
certain rights over their Personal Information (subject to certain exceptions).
For information about how to exercise those rights, as well as a summary of our
data collection, use, and sharing practices, as required by the CCPA, please
review our California Privacy Notice.

Last Updated: July 20, 2020 8.5.2


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www.orkin.com Open in urlscan Pro 2600:9000:2250:e400:14:1470:da40:93a1 Public Scan

Form analysis 1 forms found in the DOM

Text Content

www.orkin.com Open in urlscan Pro
2600:9000:2250:e400:14:1470:da40:93a1 Public Scan

Form analysis
1 forms found in the DOM