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URL: https://hapgroup.co.uk/case-studies/supplying-highly-skilled-hotel-staff-to-remote-locations/
Submission: On October 26 via api from GB — Scanned from GB

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Text Content

0161 660 9686Call Us Staff Portal
Select Location Head Office Leeds Bristol Birmingham Scotland London Manchester
Dublin Norwich Brighton Belfast Cardiff Newcastle Head Office: 0161 660 9686
Contact

 * About hap
 * Recruitment Areas
   * Cleaning
   * Contact Centre & Admin
   * COVID Support Roles
   * Festival & Events
   * Hospitality
   * Market Research
   * Promotions
   * Security & Stewards
   * Stadium, Arenas & Racecourses
   * Chefs & Kitchen Staff
   * Warehouse & Drivers
 * Case Studies
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SUPPLYING HIGHLY SKILLED HOTEL STAFF TO REMOTE LOCATIONS

--------------------------------------------------------------------------------

The Devonshire Hotels group consists of a mixture of idyllic hotels situated
across Yorkshire and the Peak District, with a few sites in each area including
on and around Chatsworth estate. And although they differ in size and style,
they all have a big staffing challenge in common: they’re in remote locations.

Request More Info

Four of Devonshire Hotels’ sites sit on our roster. And with a demand for
skilled staff at each, delivering the right quality and volume of workers to
these countryside hideaways required a different approach to that of a major
city.


THE ROLES

--------------------------------------------------------------------------------

The majority of staff we deliver for Devonshire Hotels are front of house,
ranging from waiting to bar and housekeeping roles. This includes food and
beverage, room service, and conference and event staff. But these aren’t any old
run-of-the-mill assignments. These are key roles, and our staff need to be
primed and ready to meet the high standards expected.


WHAT WE PROVIDED

--------------------------------------------------------------------------------

Reputation and customer experience is everything to our client, and we worked
hard to develop a relationship with them and nurture a talent pool of reliable
staff that guaranteed three key things. Firstly, a steady stream of personnel
able to travel to each location as and when needed. Secondly, some staff that
could live on-site for months at a time, impressing in dedicated roles. And
finally, the right skill sets and capabilities to meet their demands exactly and
do their grandeur justice.


THE RESULTS

--------------------------------------------------------------------------------

hap has a great relationship with Devonshire Hotels and is continually trusted
to get them the reliable staff they need, when they need them – an invaluable
asset when you’re located off the beaten track during a hospitality talent
shortage!

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CASE STUDY AREAS

 * Contact Centre & Admin
 * Festivals & Events
 * Hospitality
 * Market Research
 * Promotions
 * Sales
 * Security & Stewards
 * Warehouse & Drivers

SIMILAR PROJECTS




ACHIEVEMENTS

STAFF DEPLOYED TO REMOTE LOCATIONS

VARIOUS SKILL SETS DELIVERED TO MEET HIGH STANDARDS

RANGE OF FRONT OF HOUSE ROLES PROVIDED

CLIENT ASSISTED THROUGH HOSPITALITY TALENT SHORTAGE


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