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SAP CUSTOMER EXPERIENCE LIVE

Learn how intelligent customer experience (CX) solutions help your customers get
more of what they want.


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ARTIFICIAL INTELLIGENCE MEETS CUSTOMER EXPERIENCE

See what you missed at the SAP Customer Experience LIVE 2024. View the full
recording to:

 * Improve your customers’ experiences with generative AI and SAP CX

 * Access the full potential of your SAP solutions through integrated SAP CX and
   SAP ERP

 * Gain invaluable insights from peers regarding AI-powered innovations, growth
   strategies, and experiences with SAP CX

Watch the recording



GET MORE OUT OF YOUR SAP CX LIVE EXPERIENCE

Watch customer spotlight sessions, product demos, and product direction
videos—all available on demand.

PARTNER ANNOUNCEMENT: GAINSIGHT



Learn about Gainsight’s strategic partnership with SAP.



Watch the video 

CX CUSTOMER SPOTLIGHT: ONLINE METALS



Discover how Online Metals creates a consumer-grade B2B e-commerce and
marketplace experience for cut-on-demand metals and plastics.



Watch the video 

SAP CX PORTFOLIO VISION



Discover how SAP's comprehensive CX portfolio connects front-end experiential
data with back-end operational insights to deliver seamless, end-to-end customer
experiences.



Watch the video 

PRODUCT DIRECTION: SAP BUSINESS AI



Learn how SAP Business AI can help you make smarter decisions and create more
personalized customer interactions.



Watch the video 

SAP COMMERCE CLOUD: BUILDING YOUR B2B PORTAL



Learn how to streamline your client interactions and improve information access.



Watch the video 

PRODUCT DIRECTION: SAP COMMERCE CLOUD



Explore SAP’s AI-driven commerce capabilities and guiding principles, and get a
sneak peek into the future of SAP Commerce Cloud.



Watch the video 

SAP EMARSYS CUSTOMER ENGAGEMENT: OPTIMIZING YOUR MARKETING AUTOMATION



Explore the platform's advanced automation, AI-driven insights, and seamless
integration capabilities.



Watch the video 

PRODUCT DIRECTION: SAP EMARSYS CUSTOMER ENGAGEMENT



Learn about the latest industry trends, success in delivering personalized
experiences, and exciting AI-driven innovations and future roadmap developments
of SAP Emarsys Customer Engagement.



Watch the video 

SAP SERVICE CLOUD: ELEVATING YOUR CUSTOMER SERVICE



Learn how to enhance your support quality and boost your customer satisfaction
from first contact to resolution.



Watch the video 

PRODUCT DIRECTION: SAP SERVICE CLOUD



Discover current industry challenges, guided principles of SAP Service Cloud,
and upcoming roadmap enhancements that elevate service delivery.



Watch the video 

SAP SALES CLOUD: STREAMLINING YOUR SALES PROCESS



Explore see key capabilities that can boost your efficiency and drive results
from lead, to opportunity, to closed order.



Watch the video 

PRODUCT DIRECTION: SAP SALES CLOUD



Explore current market trends, strengths and successes of SAP Sales Cloud, and
our forward-thinking roadmap.



Watch the video 



SAP—REDEFINING INTELLIGENCE FOR CUSTOMER EXPERIENCE

Focus on your customer and improve loyalty and profitability with connected,
insightful, and adaptive solutions. Also, get notifications for next year’s
event.

Explore SAP Customer Experience
Get notified for 2025

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