www.f5.com
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urlscan Pro
2600:9000:2250:3400:14:232e:8a00:93a1
Public Scan
Submitted URL: https://f5.com/about-us/policies/privacy-policy
Effective URL: https://www.f5.com/company/policies/privacy-notice
Submission: On December 10 via api from SE — Scanned from DE
Effective URL: https://www.f5.com/company/policies/privacy-notice
Submission: On December 10 via api from SE — Scanned from DE
Form analysis 2 forms found in the DOM
<form class="mktoForm mktoHasWidth mktoLayoutLeft" data-formid="13749" id="" novalidate="novalidate" style="font-family: Arial, Verdana, sans-serif; font-size: 15px; color: rgb(51, 51, 51); width: 511px;">
<style type="text/css">
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton {
color: #fff;
border: 1px solid #75ae4c;
padding: 0.4em 1em;
font-size: 1em;
background-color: #99c47c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:hover {
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:focus {
outline: none;
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:active {
background-color: #75ae4c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
}
</style>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName_16391538734680.7510276536816145" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 0px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName_16391538734680.7510276536816145" name="FirstName" placeholder="First Name" maxlength="255" title="First Name"
aria-labelledby="LblFirstName InstructFirstName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 220px;"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction">First
Name</span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName_16391538734680.7510276536816145" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 0px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName_16391538734680.7510276536816145" name="LastName" placeholder="Last Name" maxlength="255" title="Last Name" aria-labelledby="LblLastName InstructLastName"
type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 220px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction">Last Name</span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email_16391538734680.7510276536816145" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 0px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email_16391538734680.7510276536816145" name="Email" placeholder="Work Email" maxlength="255" title="Work Email" aria-labelledby="LblEmail InstructEmail" type="email"
class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 220px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction">Work Email</span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap"><label for="Company_16391538734680.7510276536816145" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 0px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company_16391538734680.7510276536816145" name="Company" placeholder="Company Name" maxlength="255" title="Company Name" aria-labelledby="LblCompany InstructCompany"
type="text" class="mktoField mktoTextField mktoHasWidth" style="width: 220px;"><span id="InstructCompany" tabindex="-1" class="mktoInstruction">Company Name</span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Country_16391538734680.7510276536816145" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 0px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country_16391538734680.7510276536816145" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true"
style="width: 220px;">
<option value="">Select Location</option>
<option value="United States">United States</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Aland Islands">Aland Islands</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Democratic Republic of Congo">Democratic Republic of Congo</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote d’Ivoire">Cote d’Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Curacao">Curacao</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran">Iran</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="North Korea">North Korea</option>
<option value="South Korea">South Korea</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Laos">Laos</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libya">Libya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia">Macedonia</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Republic of Moldova">Republic of Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palestinian Territory">Palestinian Territory</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Qatar">Qatar</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russia">Russia</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barthelemy">Saint Barthelemy</option>
<option value="Saint Helena, Ascension and Tristan da Cunha">Saint Helena, Ascension and Tristan da Cunha</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin (French part)">Saint Martin (French part)</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Sint Maarten (Dutch part)">Sint Maarten (Dutch part)</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syria">Syria</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania">Tanzania</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Virgin Islands, British">Virgin Islands, British</option>
<option value="Wallis and Futuna">Wallis and Futuna</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select><span id="InstructCountry" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Additional_Score_Detail__c_16391538734680.7510276536816145" id="LblAdditional_Score_Detail__c" class="mktoLabel mktoHasWidth" style="width: 0px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><textarea id="Additional_Score_Detail__c_16391538734680.7510276536816145" name="Additional_Score_Detail__c" placeholder="How can we help?" rows="2"
aria-labelledby="LblAdditional_Score_Detail__c InstructAdditional_Score_Detail__c" class="mktoField mktoHasWidth mktoRequired" maxlength="32768" aria-required="true" style="width: 220px;"></textarea><span
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="RegistrationSource" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="registrationMedium" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="registrationName" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="registrationContent" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="GAClientID" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
<div class="mktoFieldWrap">
<div class="mktoHtmlText mktoHasWidth" style="width: 500px;">
<p style="font-size: 11px; line-height: 16px !important;"><em
style="margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 11px; vertical-align: baseline; color: #000000; font-family: 'Segoe UI', helvetica, arial, sans-serif; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;">The
information you provide will be treated in accordance with the <a href="https://www.f5.com/company/policies/privacy-policy" target="_blank" id="">F5 Privacy Notice</a>. <br></em></p>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="testURL" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="registrationTerm" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 120px;"><button type="submit" class="mktoButton">Submit</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
value="13749"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="653-SMC-783">
</form><form class="mktoForm mktoHasWidth mktoLayoutLeft" data-formid="13749" novalidate="novalidate"
style="font-family: Arial, Verdana, sans-serif; font-size: 15px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;"></form>Text Content
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POLICIES
PRIVACY NOTICE
Effective Date: 2 November 2021
This is the Privacy Notice for the F5, NGINX, Shape Security, and Volterra
brands. It explains the way that F5, Inc. and its affiliates, including Shape
Security, Inc. and Volterra, Inc. (collectively, "F5") handle information about
you that is collected in the contexts described below.
First, this Privacy Notice applies to the personal data we collect about you in
connection with:
* Management of our customer relationships, including through accounts you set
up with F5.
* Sales, including our sale of products through resellers, distributors,
partners, and third-party marketplaces.
* Our certification programs.
* Our training programs, including F5 University.
* Our events.
* Our marketing and advertising programs.
* Our investor relations.
* Management of our websites and apps in relation to any of the above.
Under the EU General Data Protection Regulation (“GDPR”) and other similar laws,
F5 is considered a “controller” of that data because F5 determines how that data
will be handled. F5, Inc. is typically the primary controller within the F5
group of companies.
This Privacy Notice also applies to personal data F5 receives in the context of
providing its services (the “Services”). For many Services, F5 acts only as a
“processor” (not a controller) with respect to the personal data it collects
through the Service. This means that F5 handles the personal data solely
pursuant to the relevant customer’s instructions, unless legally required to do
otherwise. The Service-specific Privacy Statements below explain F5’s role as a
controller or processor with respect to particular Services and provide
additional privacy information.
* Application Security Cloud and Bot Protect Services Privacy Statement
* Beacon Cloud Service Privacy Statement
* BIG-IP & Services Privacy Statement
* Blackfish Privacy Statement
* DeviceID+ Privacy Statement
* DNS Cloud Service Privacy Statement
* DNS Load Balancer Cloud Service Privacy Statement
* Essential App Protect Privacy Statement
* Leaked Credential Check Privacy Statement
* NGINX Privacy Statement
* Traffix Privacy Statement
* Shape AI Fraud Engine (SAFE) Privacy Statement
* Shape Defense for Silverline Privacy Statement
* Shape Enterprise Defense Privacy Statement
* Silverline Privacy Statement
* Volterra Privacy Statement
1. WHAT TYPES OF PERSONAL DATA DOES F5 COLLECT?
We collect, store, and use the following categories of personal data:
* Contact details and professional details, such as name, email address, phone
number, title, and employer's name.
* Information about our users' experiences with F5 products, services, events,
webinars, and online forums and communities, such as DevCentral.
* Contact information derived from interactions with F5 by our actual or
prospective customers’ employees (e.g., interactions with customer service).
* Information about actual or prospective users' interests.
* Payment information for purchases with F5.
* Audio and visual information, such as CCTV footage and recordings of some
calls, meetings and events.
* Additional details about certification candidates, including:
* Identity documents and other personal data collected solely to authenticate
the candidate's identity and for test security (such as photographs,
fingerprints, or palm vein scans).
* Personal data submitted for test accommodations (such as information about
health or language concerns).
* Test results.
* Other personal data collected in connection with our Services, as described
in the relevant Service-specific Privacy Statement.
We obtain personal data directly from you or your employer; from third-party
sources such as our Unity Partners (which include resellers and distributors);
third-party marketplaces where our products are offered (such as AWS and Google
Cloud Platform); data brokers (such as Dun & Bradstreet); marketing companies;
referrals from customers, and users; and from publicly available sources such as
company websites and LinkedIn. Through some Services, we obtain personal data
from our customers, or from individuals who interact with our customers or their
online properties.
In some cases, F5 collects personal data through the technology described in
Section 7 below.
2. HOW DOES F5 USE AND SHARE PERSONAL DATA WITH OTHERS?
F5 uses and shares personal data for the following purposes:
* To analyze, improve, and develop F5 products and Services.
* To provide our products, Services, events, websites, communities, training,
and other business offerings.
* To process payments.
* To manage our relationships with customers, partners, resellers,
distributors, event attendees, investors, and others (which may involve
sharing personal data with them).
* For marketing, advertising, and other communications (including customizing
those communications for specific recipients).
* To provide a third party (such as an employer) with confirmation or denial of
an individual's claimed certification status.
* For surveys and other market research.
* For security, IT management, and related research.
* To enforce the legal terms that govern our business and commercial
relationships (for example, we may share personal information with the
opposing party, judge or arbitrator in a dispute).
* To provide security and business continuity.
* To follow the law, or in other cases where we believe that using or
disclosing the data is appropriate to protect the rights, safety, and
property of F5 or others (for example, when required to make disclosures in
response to lawful requests by public authorities, such as to meet national
security or law enforcement requirements).
* For an actual or contemplated business sale, merger, consolidation, change in
control, transfer of substantial assets, or reorganization, or due diligence
in anticipation of such an event (for example, if a company were to acquire
F5, it may also acquire the personal data we hold).
* For other purposes requested or permitted by our customers or users.
For those purposes, we may share personal data with, for example:
* our affiliates;
* our customers;
* third parties that assist us, such as our Unity Partners, event providers,
payment processors, marketing providers, testing providers, analytics
providers, providers of technical services (e.g., providers of data storage,
data backup, and CRM systems), and other subcontractors;
* joint marketing partners;
* security researchers;
* employers and others who seek verification of an individual’s claimed
certification status;
* entities involved in dispute resolution (such as an arbitrator or an opposing
party);
* entities involved in potential or actual significant corporate transactions
or events (such as those described in the second-to-last item in the list of
uses and disclosures above);
* governmental entities.
These uses and disclosures are also subject to our contractual obligations.
3. WHAT ARE THE LEGAL REASONS F5 CAN DO THIS?
The laws in some jurisdictions require data controllers to tell you about the
legal grounds that allow them to use or disclose your personal data. Where those
laws apply, our legal grounds are:
* Legitimate interests: We handle personal data because it furthers the
legitimate interests of F5 (or of our customers, business partners, or
suppliers) in business activities such as the ones listed below, and because
that handling of data does not unduly impact your interests, rights, and
freedoms:
* Providing cybersecurity and managing information technology assets
* Protecting business activities, individuals, and property
* Providing customer service
* Marketing and advertising (including sending certain direct marketing)
* Analyzing and improving business activities
* Managing risks and legal issues
* To honor our contractual commitments to the individual: Some of our handling
of personal data is necessary to meet our contractual obligations to
individuals, or to take steps at the person's request because we are planning
to enter into a contract with him/her. For example, when we process an
individual’s payment data for a certification examination, we are relying on
this basis.
* Consent:
* If the law requires consent, and in some other cases, we handle personal
data on the basis of consent. For example, we conduct some of our direct
marketing on the basis of consent.
* If the law requires explicit consent, we use personal data on that basis.
* If the law allows, we may be able to infer consent from the circumstances.
* Legal compliance: We sometimes need to use and disclose personal data to
comply with our legal obligations.
* Legal claims: Sometimes we use or disclose personal data because it is
necessary to establish, exercise, or defend legal claims.
4. WHAT PERSONAL DATA RIGHTS AND CHOICES (INCLUDING DIRECT MARKETING OPT-OUT)
ARE AVAILABLE?
For personal data that we collect through our Services, the Privacy Statement
for each Service has instructions for how you can exercise your legal rights
with respect to such data. Where we process such data solely on behalf of a
customer, those instructions typically will indicate that you should contact the
customer to exercise those rights. In those cases, if you contact F5 instead, we
normally will refer your request to the relevant customer (if we know who that
is) and will cooperate with that customer’s handling of the request, subject to
any special contractual arrangement with that customer.
For other personal data (including certain personal data we collect through some
of our Services), we offer the options below for exercising your rights and
choices about how we use your personal data. Many of these are subject to
important limits or exceptions under applicable laws and, where applicable, the
EU-U.S. and Swiss-U.S. Privacy Shield Frameworks (“Privacy Shield”).
* You may review and update certain information by logging into the relevant F5
websites or online services.
* The law of your jurisdiction (for example, within the United Kingdom and
European Economic Area) may give you additional rights to request access to,
correction of, or deletion of certain personal data we store. In some cases,
you may be entitled to receive a copy of the personal data you provided to us
in portable form or to request that we share it with a third party. The law
may also give you the right to request restrictions on the use of your
personal data, to object to our use of your personal data, or to withdraw
your consent to use your personal data (which will not affect the legality of
any processing that happened before your request takes effect). Section 13
below explains how to make these requests.
* For example, people who live in the United Kingdom or European Economic
Area (and certain other people) have the right to opt out of our use of
personal data for direct marketing. They can exercise their rights to opt
out, or to object to other processing, by contacting us as described below.
* Our marketing email messages, and certain other communications include
instructions about how to unsubscribe, which you can use to limit or stop
those communications. Opt-out processes may take some time to complete, but
we will work to meet your request as quickly as possible. You cannot opt out
of certain communications (such as billing-related communications or
emergency service messages).
* You can exercise opt-out rights, object, or withdraw consent in relation to
our use of certain cookies and certain similar technologies as described in
Section 7 below.
* For information about Californians’ privacy rights under California law,
please see Section 11 below.
You may contact us with any concerns or complaints regarding our privacy
practices, and you also may submit a complaint to the relevant governmental
authority. (Individuals whose personal data we receive under our Privacy Shield
certification also may file a Privacy Shield-related complaint, as described in
the Privacy Shield section below.)
For your protection, we will only implement requests with respect to personal
data after we have verified your identity to our satisfaction, taking into
consideration the nature of your request.
5. DOES THE PERSONAL DATA GO TO OTHER COUNTRIES?
We are a global company with headquarters in the United States, and the F5
affiliates and third parties with whom we share the personal data as described
in this Privacy Notice are located in the United States and elsewhere in the
world, including countries where privacy laws may not provide as much protection
as your country. Your personal information may be subject to disclosure to the
governments, courts or law enforcement or regulatory agencies of these or other
countries, pursuant to the laws of such countries. F5 complies with legal
requirements for protecting the movement of data across borders, including
through the use of European Commission-approved Standard Contractual Clauses.
Please note that our customers may transfer personal data to F5 on the basis of
legal mechanisms approved by the European Commission and other relevant
authorities for transferring data across borders, such as Standard Contractual
Clauses. If you wish to exercise a right to see copies of the mechanisms that F5
uses to transfer data to third parties, please contact us.
Finally, certain F5 services allow our customers and users to transfer data to
third parties. Those customers and users are solely responsible for those
transfers.
6. HOW DOES F5, INC.’S PRIVACY SHIELD CERTIFICATION PROTECT MY DATA?
As a business subject to the investigatory and enforcement authority of the
United States Federal Trade Commission, F5, Inc. has certified it adheres to the
Privacy Shield Principles with respect to the personal data that F5, Inc.
receives in reliance on the Privacy Shield. We continue to honor our
commitments with respect to personal data received under our
certification. This certification is limited to personal data that meets all of
the following conditions: (i) F5, Inc. receives the data in the U.S. from a
transfer from the United Kingdom, European Economic Area or Switzerland, (ii)
F5, Inc. receives the personal data via a Service, and (iii) the
Service-specific Privacy Statement indicates that F5’s Privacy Shield commitment
applies to that Service.
We recognize that the Court of Justice of the European Union ruled in July 2020
that a certification under the EU-U.S. Privacy Shield Framework no longer can
serve as the basis by which entities subject to the GDPR export Personal Data to
the United States. As affected customers who relied only on our EU-U.S. Privacy
Shield certification transition to Standard Contractual Clauses and other
safeguards, we continue to honor our legal obligation to comply with the Privacy
Shield.
F5, Inc.’s Privacy Shield certification is available
at https://www.privacyshield.gov/list. To learn more about the Privacy Shield
program, please visit https://www.privacyshield.gov. When F5, Inc. receives
personal data under the Privacy Shield and then transfers it to a third-party
service provider acting as an agent on F5, Inc.’s behalf, F5, Inc. may have
certain responsibility under the Privacy Shield if both (i) the agent processes
the information in a manner inconsistent with the Privacy Shield and (ii) F5,
Inc. is responsible for the event giving rise to the damage.
Covered individuals should direct any questions, concerns or complaints
regarding F5, Inc.’s compliance with the Privacy Shield to us as described at
the bottom of this Policy. We will attempt to answer your questions and satisfy
your concerns as soon as possible. If, after discussing the matter with us,
your issue or complaint is not resolved, we have agreed to participate in a
Privacy Shield dispute resolution mechanism operated by JAMS, free of charge to
you. To file a complaint with JAMS, you can
visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim,
but please contact us first. If your complaint still is not resolved through
those channels, under limited circumstances, an additional binding arbitration
option may be available before a Privacy Shield panel, as described
at https://www.privacyshield.gov.
7. DOES F5 USE COOKIES AND SIMILAR TECHNOLOGY?
In our websites, apps, and emails, we and third parties may collect certain
information by automated means such as cookies, web beacons, JavaScript,
mobile-device functionality and other computer code. This information may
include unique browser identifiers, IP address, browser and operating system
information, device identifiers (such as the Apple IDFA or Android Advertising
ID), geolocation, other device information, Internet connection information, as
well as details about your interactions with our apps, websites, and emails (for
example, the URL of the third-party website from which you came, the pages on
our website that you visit, and the links you click on in our websites).
We and third parties may use these automated means to read or write information
on your devices, such as in various types of cookies and other browser-based or
plugin-based local storage (such as HTML5 storage or Flash-based storage), or to
collect pieces of information that together may uniquely identify your device.
Cookies and local storage are files that contain data, such as unique
identifiers, that we or a third party may transfer to or read from your devices
for the purposes described in this Privacy Notice, such as to recognize the
devices, to improve your use of our website and services, for cybersecurity, to
prevent fraud, to provide services, and for record-keeping, analytics, and
marketing, depending on the context of collection.
These technologies help us:
* Keep track of whether you are signed in or have previously signed in so that
we can display all the features that are available to you.
* Remember your settings on the pages you visit so that we can display your
preferred content the next time you visit.
* Display personalized content.
* Perform analytics, measure traffic and usage trends, and better understand
the demographics of our users.
* Diagnose and fix technology problems.
* Plan for and enhance our business.
Also, in some cases, we assist with the collection of information by advertising
services provided by third parties. The ad services may track your online
activities over time by collecting information through automated means such as
cookies, and they may use this information to show you ads that are tailored to
your individual interests or characteristics and/or based on your prior visits
to certain sites or apps, or other information we or they know, infer, or have
collected from the users like you.
For example, we and these services may use different types of cookies, other
automated technology, and data to:
* Recognize users and their devices.
* Inform, optimize, and serve ads.
* Report on our ad impressions, other uses of ad services, and interactions
with these ad impressions and ad services (including how they are related to
visits to specific sites or apps).
By clicking on the cookie hyperlink in the footer of participating F5 websites,
you can launch a consent tool to adjust your preferences about how certain
cookies and certain similar technologies are used in F5 websites that hyperlink
to that same preferences tool from their footer. You should repeat this process
with each browser you use to visit those websites. This is the best way to
control cookies on the sites that offer this option.
Analytics opt-outs: You can opt out of Google Analytics and customize Google
Display Network ads by using the Google Ads Settings page from each browser.
Google also allows you to install a Google Analytics Opt-out Browser Add-on for
most browsers. NGINX.com users who want to revoke their consent to the use of
cookies and similar technologies for analytics purposes also should, in each of
their browsers, (i) follow the instructions on the opt-out pages
for BrightFunnel and Adobe Analytics, and (ii) click on the following two links,
which will load the home page of nginx.com while deactivating nginx.com’s use of
the following analytics services for your browser: Bizible and Marketo.
To learn more about interest-based advertising generally, or to use a different
method to opt out of targeted, interest-based ads by some of our current ad
service partners, visit aboutads.info/choices or youronlinechoices.eu from each
browser you use.
In addition, you may be able to set your web browser to refuse certain types of
cookies, or to alert you when certain types of cookies are being sent. Some
browsers offer similar settings for HTML5 local storage, and Flash storage can
be managed as described here. However, if you block or otherwise reject our
cookies, local storage, JavaScript or other technologies, certain websites
(including some of our own websites) may not function properly.
If you replace, change, or upgrade your browser, or delete your cookies, you may
need to use these opt-out tools again.
Please visit your mobile device manufacturer's website (or the website for its
operating system) for instructions on any additional privacy controls in your
mobile operating system, such as privacy settings for device identifiers and
geolocation. Please note, however, that we do not respond to browser-based
privacy signals (such as do-not-track) at this time.
8. HOW LONG DOES F5 STORE PERSONAL DATA?
We will retain personal data as long as necessary to fulfill the purposes
outlined in this Privacy Notice unless the law requires us to keep it for a
longer period of time. To provide security and business continuity for the
activities described in this Privacy Notice, we make backups of certain data,
which we may retain for longer than the original data.
9. WHAT ABOUT SECURITY?
To help protect personal data, we have put in place physical, technical, and
administrative safeguards. However, we cannot assure you that data that we
collect will never be used or disclosed in a manner that is inconsistent with
this Privacy Notice.
10. WHAT ABOUT OTHER KINDS OF DATA?
If the law and our contractual obligations allow, we may aggregate or
de-identify your personal data so that the information cannot be linked to you
and is no longer personal data. Our use and disclosure of non-personal data is
not subject to this Privacy Notice, and we may use or disclose it for any reason
permitted by law.
11. ADDITIONAL DETAIL FOR CALIFORNIA RESIDENTS
This Section 11 applies only to “personal information” about California
residents, as that term is defined in the California Consumer Privacy Act
(“CCPA”), and it supplements the information in the rest of our Privacy Notice
above. Data about individuals who are not residents of California is handled
differently and is not subject to the same rights described in this Section. The
provisions of this Section does not apply to data that F5 handles in its
capacity as a processor, even when such data is about a resident of California,
or to other data or activities that are not subject to the relevant provisions
of the CCPA.
Collection, Use, and Disclosure of California Personal Information:
During the 12 months leading up to the effective date of this Privacy Notice, F5
collected all of the information described in Sections 1 and 7 of our Privacy
Notice, and in our Service-specific Privacy Statements, from and about
California residents. You should refer to those locations for more detail, but
this information generally falls into the categories listed in the chart below,
to the extent it is personally identifiable. The chart also indicates the
categories of third parties to whom we disclosed the data during the 12 months
leading up to the effective date of this Privacy Notice.
CCPA CLASSIFICATION, AND EXPLANATION, OF THE CALIFORNIA PERSONAL INFORMATION WE
COLLECTED
CATEGORIES OF THIRD PARTIES TO WHOM WE DISCLOSED IT
identifiers (such as name, address, email address and other contact information)
* Our affiliates.
* Our customers.
* Third parties that assist us, such as our Unity Partners, event providers,
payment processors, marketing providers, testing providers, analytics
providers, providers of technical services (e.g., providers of data storage,
data backup, and CRM systems), and other subcontractors.
* Joint marketing partners.
* Security researchers.
* Employers and others who seek verification of an individual’s claimed
certification status.
* Entities involved in dispute resolution (such as an arbitrator or an opposing
party).
* Entities involved in potential or actual significant corporate transactions
or events.
* Governmental entities.
commercial information (such as information about an individual’s interests and
interactions with F5, our partners, or our customers, including transaction
data);
Same as first row in this chart.
financial data (such as payment information)
Same as first row in this chart.
categories of personal information described in California Civil Code Section
1798.80(e) (such as health information collected from some certification
candidates who request an accommodation)
Affiliates, testing providers, providers of technical services (e.g., providers
of data storage, data backup), other subcontractors, and governmental entities.
audio and visual information (such as CCTV images or recordings of calls or
meetings)
Same as first row in this chart.
biometric information (such as photographs and palm vein prints collected from
certification candidates for identity verification and test security)
Affiliates, testing providers, providers of technical services (e.g., providers
of data storage, data backup), other subcontractors, and governmental entities.
internet or other network or device activity (such as IP addresses, device
identifiers, cookie data, device attributes, device usage information, browsing
information, metadata, and other information described in Section 7 of our
Privacy Notice or Service-specific Privacy Statements)
Same as first row in this chart.
geolocation information
Same as first row in this chart.
professional or employment related data (such as title)
Same as first row in this chart.
other information that identifies or can be reasonably associated with an
individual
Same as first row in this chart.
inferences drawn from any of the above
Same as first row in this chart.
During the 12 months leading up to the effective date of this Privacy Notice, we
“sold” (as that term is defined under the CCPA), what the CCPA calls
“identifiers” (like IP addresses), “internet or other electronic network
activity information” (like information regarding an individual’s browsing
interactions on a website), and “commercial information” (like the fact that a
browser visited a page directed to people who are considering purchasing from
us) to third parties that assist us, such as marketing providers and analytics
providers. This practice continues today. To our knowledge, we do not “sell”
the personal information of individuals under 16 years of age.
CCPA Right to Opt Out of “Sale” of Personal Information
Californians have a right to ask us not to “sell” certain personal information
as that term is defined in under the CCPA. You can make such a request by
performing ALL of the following steps:
1. Use our CCPA DSR Portal to make a “Do Not Sell My Information” request or
leave a voicemail with such request at +1 (844) 311-6885; AND
2. If you’d like your request to include CCPA “sales” that happen through
cookies and related technology, follow the steps below that are applicable
to your use of our websites:
a. If you use F5.com, ShapeSecurity.com, or other F5 websites that have a
“Cookie Preferences” hyperlink in the footer, click on that link, click
“NO” for Functional Cookies and for Advertising Cookies, click the SUBMIT
PREFERENCES button, and then repeat this process from each device and
browser that you use to access those websites.
b. If you use NGINX.com, click the “Cookie Choices” link in the footer of
NGINX.com, click “learn more and adjust your preferences” inside the
consent tool that pops up, make sure the box for social media and
advertising cookies is unchecked, hit Accept, follow these additional
instructions in this Privacy Notice to opt out of the use of cookies for
analytics on NGINX.com, and then repeat this process from each device and
browser that you use to access NGINX.com.
c. Additional control options (which should be used for F5 websites that
don’t have a cookie link on their footer) are described in Section 7 of
our Privacy Notice.
CCPA Right to Access or Delete Personal Information
If you are a California resident, California law also may permit you to request
that we:
* Provide you the categories of personal information we have collected or
disclosed about you in the last twelve months; the categories of sources of
such information; the business or commercial purpose for collecting or
selling your personal information; and the categories of third parties with
whom we shared personal information.
* Provide access to and/or a copy of certain information we hold about you.
* Delete certain information we have about you.
Certain information is exempt from such requests under applicable law.
To request to exercise any of these rights and receive the fastest response,
please use our CCPA DSR Portal or leave a voicemail with such request at +1
(844) 311-6885. For security and legal reasons, F5 will not accept requests
that require us to access third-party websites or services. We reserve the right
to take steps verify your identity to our satisfaction before responding to your
request, which may include, depending the type of request you are making, the
sensitivity of any data you are requesting, and the nature of your relationship
with us: verifying your name, asking you to click on a link that we send to your
email address, requesting that you login to an account you maintain with us, or
requesting that you provide us with information about our relationship that only
you are likely to have.
You also may have the right to receive information about the financial
incentives that we offer to you (if any). You also have certain rights under the
CCPA not to be subject to certain negative consequences for exercising CCPA
rights.
Requests Made by Agents
If you are an agent making a request on behalf of a consumer, we reserve the
right to take steps to verify that you are authorized to make that request,
which may include requiring you to provide us with written proof such as a
notarized authentication letter or a power of attorney. We also may require the
consumer to verify their identity directly with us. Because opt-out requests
for sales made through cookies and related technology must be performed from
each browser that is used to access our Services, it is easiest for the consumer
to perform such opt-outs themselves. However, if a consumer wishes for an agent
to perform browser-based requests on their behalf, the consumer may arrange for
the agent to use the consumer’s browser to make such requests. We are not
responsible for the security risks of this or any other arrangements that a
consumer may have with an agent. For clarity, this is not permission for any
user to share their login credentials with an agent or any third party. Such
sharing is prohibited and is not required for an agent to make requests under
this Privacy Policy.
12. WHAT HAPPENS WHEN THIS PRIVACY NOTICE CHANGES?
F5 may change this Privacy Notice at any time, including to reflect changes in
the law or our data practices. Any updated Privacy Notice will be accessible
from the footer of f5.com or another convenient location.
13. HOW TO CONTACT US
To request to exercise your data protection rights under the GDPR or other laws
(beside the CCPA), please visit the General DSR Portal.
For CCPA Requests only for California Residents, please visit the CCPA DSR
Portal. Alternatively, you can make your CCPA request via voicemail at the
following number: +1 (844) 311-6885. No other requests are accepted at that
number.
For security and legal reasons, F5 reserves the right to deny requests that
require us to access third-party websites or services.
If you have any other request, question, or complaint regarding your personal
data or this Privacy Notice, please complete the form below or:
F5, Inc.
Shape Security, Inc., or Volterra, Inc.
Attn: Privacy Office
801 5th Ave
Seattle, Washington 98104
United States
Main European office:
F5 Networks Limited
Attn: Privacy Office
Chertsey Gate West
43-47 London Street
Chertsey
SURREY
KT16 8AP
UNITED KINGDOM
Data Protection Officer:
Dr. Felix Wittern
Fieldfisher
Am Sandtorkai 68
20457 Hamburg
Germany
dpo@f5.com
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