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 * Toggle dropdowns on mobile Homeowners
    * Meet Enphase
    * Installer network
    * Find an Installer
    * Design my system
    * Getting started
    * Upgrade my system
    * Enlighten login
    * Support

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    * AC Modules
    * Envoy and Combiner
    * Enlighten mobile app
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    * Accessories
    * Downloads

 * Toggle dropdowns on mobile Support
    * Enphase Community
    * System owners
    * Solar installers
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    * Warranties and labor
    * Contact support

 * Store
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 * Design my system

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EXPLORE ENPHASE

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 * Toggle dropdowns on mobile Support
    * Encare
    * Solar Professionals
    * System Owners
    * Training & Events
    * Warranties and Labor
    * Installer Tools & Resources
    * Join the Community
    * Contact Support

 * Toggle dropdowns on mobile Company
    * Energy Evolved
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 * Community
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 * Search

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ENPHASE LEGAL NOTICES & POLICIES

PRIVACY POLICY

We have updated our Privacy Policy, effective September 16, 2021

This “Privacy Policy” describes the privacy practices of Enphase Energy, Inc.
and our subsidiaries and affiliates (collectively, “Enphase”, “we”, “us”, or
“our”) in connection with

 * the www.enphase.com, https://installers.enphase.com/,
   https://estimator.enphaseenergy.com/, https://community.enphase.com/,
   https://service.enphaseenergy.com/, https://store.enphase.com/ and
   https://go.enphase.com/ websites;

 * our remote monitoring website (enlighten.enphaseenergy.com);

 * the Enphase mobile applications (including, MyEnlighten, Enlighten Manager
   and Installer Toolkit);

 * the Enphase web-based application MyEnlighten;

 * our application programming interface (“API”) developer website
   (developer.enphase.com); and

 * any other website or mobile application that we own or control and which
   posts or links to this Privacy Policy.

Collectively, we refer to the above-listed items as the “Service.” This Privacy
Policy describes the rights and choices available to individuals with respect to
their information. We use the reference to “Customer” to describe anyone who
purchases Enphase products or services, has registered for an online account
with us for the use of any portion of the Service (each, an “Enphase Account”)
or has visited our websites or mobile applications. If you do not agree with our
policies and practices, it is your choice to not use the Service. Enphase may
provide additional or supplemental privacy policies to individuals for specific
products or services that we offer at the time we collect personal information.
These supplemental privacy policies will govern how we may process the
information in the context of the specific product or service.

We provide important information for California residents below.

We provide important information for individuals located in the European
Economic Area and United Kingdom (collectively, “Europe” or “European”) below.

We provide important information for Australian and New Zealand users below.

Table of Contents

 * Personal Information We Collect
 * How We Use Your Personal Information
 * How We Share your Personal Information
 * Your Choices
 * Other sites, mobile applications and services
 * Security practices
 * International data transfers
 * Children
 * Changes to this Privacy Policy
 * How to Contact Us
 * Important Information for California Residents
 * Notice to European Users
 * Notice to Australian and New Zealand Users


PERSONAL INFORMATION WE COLLECT

Information you provide to us. Personal information you provide to us through
the Service or otherwise may include:

 * Business and personal contact information, such as your first and last name,
   email and physical addresses, phone number, professional title, and company
   name.

 * Content you choose to upload to the Service, such as text, images, audio,
   video, and digital signatures, along with the metadata associated with the
   files you upload.

 * Profile information, such as your username and password that you may set to
   establish an online account with us, your account name, account number,
   Enphase system identification number, photograph, interests, and preferences.

 * Registration information, such as information that may be related to a
   service, an account or an event for which you register.

 * Feedback or correspondence, such as information you provide when you contact
   us with questions, feedback, or otherwise correspond with us online.

 * Demographic Information, such as your street address, city, state, country of
   residence, and postal code.

 * Solar information, such as your energy production, electric bill, and solar
   installation contract.

 * Site information, such as information related to your solar installation
   including roof type, house size, device configuration settings, appliance
   usage, microinverter details, system configuration settings, electrical
   circuit breaker and panel details, permit information, and photographs.

 * Financial information, such as your financial account number, payment card
   information, electric bill, and income information.

 * Transaction information, such as information about your billing address,
   payments to and from you, tax identification number (if applicable), customer
   number, and other details of products or services you have purchased from us.

 * Usage information, such as information about how you use the Service and
   interact with us, including information associated with any meter identifier
   (make, model and serial number) or augmented revenue grade meter data (such
   as cumulative counter ending values as of the end of the month), output
   information, efficiency and other technical variables, content you upload to
   the websites or otherwise submit to us, and information you provide when you
   use any interactive features of the Service.

 * Marketing information, such as your preferences for receiving communications
   about our activities, events, and publications, and details about how you
   engage with our communications.

 * Other information that we may collect which is not specifically listed here
   but which we will use in accordance with this Privacy Policy or as otherwise
   disclosed at the time of collection.

Information we collect through our products: The Envoy™ gateway product (either
as a stand-alone product or part of an Enphase Combiner™ product, each, an
“Envoy”) is the networking hub that connects every module and microinverter of
an Enphase system to our monitoring and management software. Once the Envoy is
connected to the internet, it begins reporting your solar, site and usage
information to us and will continue to do so as long as it is online.

Information we obtain from social media platforms. We may maintain pages for
Enphase on social media platforms, such as Facebook, LinkedIn, Twitter, Google,
YouTube, Instagram, and other third party platforms. When you visit or interact
with our pages on those platforms, the platform provider’s privacy policy will
apply to your interactions and their collection, use and processing of your
personal information. You or the platforms may provide us with information
through the platform, and we will treat such information in accordance with this
Privacy Policy.

Information we obtain from other third parties. We may receive personal
information about you from third-party sources. For example, a business partner,
such as a solar energy system installer, may share your contact information with
us if you have expressed interest in learning specifically about our products or
services, or the types of products or services we offer. Similarly, a business
partner may share profile or registration information if they assist you in
setting up an Enphase Account. We may obtain your personal information from
other third parties, such as marketing partners, publicly-available sources,
existing Enphase customers, and data providers. In certain circumstances,
Enphase collects your personal information from your installer at your
direction. If you are a client of an installer, please contact the installer
regarding their relevant privacy policy.

Cookies and Other Information Collected by Automated Means. We, our service
providers, and our business partners may automatically log information about
you, your computer or mobile device, and activity occurring on or through the
Service. The information that may be collected automatically includes your
computer or mobile device operating system type and version number, manufacturer
and model, device identifier (such as the Google Advertising ID or Apple ID for
Advertising), browser type, screen resolution, IP address, the website you
visited before navigating to our website, general location information such as
city, state or geographic area; and information about your use of and actions on
the Service, such as pages or screens you viewed, how long you spent on a page
or screen, navigation paths between pages or screens, information about your
activity on a page or screen, access times, and length of access. Our service
providers and business partners may collect this type of information over time
and across third-party websites and mobile applications. If it is an Enphase
advertising partner that has collected your personal information, its privacy
policy will govern its use of that information. For more information on how we
use your information, as collected in the manner described in this paragraph,
please see the section below titled "To display advertisements."

On our webpages, this information is collected using cookies, browser web
storage (also known as locally stored objects, or “LSOs”), web beacons, and
similar technologies. Our emails may also contain web beacons. In our mobile
application, we may collect this information directly or through our use of
third-party software development kits (“SDKs”). SDKs may enable third parties to
collect information directly from our mobile application.

Additionally, see our Cookie Policy for more information.

Referrals. Users of the Service may have the opportunity to refer other
individuals to us. If you are an existing user, you may only submit a referral
to us if you have permission to provide the referral’s contact information to us
so that we may contact them.


HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes and as otherwise
described in this Privacy Policy or at the time of collection:

To operate our Business. We may use your personal information to:

 * provide, operate and improve our business (including, the Service);
 * provide information about our products and services;
 * establish and maintain your user profile on the Service;
 * enable security features of the Service, such as by sending you security
   codes via email or text, and remembering devices from which you have
   previously logged into the Service;
 * facilitate social features of the Service, such as providing chat or
   messaging functionality;
 * communicate with you about the Service, including by sending you notices
   about your system’s energy consumption and production, announcements,
   updates, security alerts, support, service related matters, and
   administrative messages;
 * communicate with you about events, programs or contests in which you
   participate;
 * understand your needs and interests, and personalize your experience with the
   Service and our communications;
 * provide customer support and maintenance for the Service; and
 * respond to your requests, questions and feedback.

For research and development. We analyze your use of the Service (including your
personal information such as demographics) to improve the Service, to develop
new products and services, and to market and promote our business.

To send marketing and promotional communications. We may send Enphase-related
marketing communications as permitted by law. Recipients of our marketing
communications will have the ability to opt-out of our marketing and promotional
communications as described in the Opt out of marketing section below.

To display advertisements. We may work with advertising partners to display
advertisements on the Service or elsewhere online. Our third-party advertising
partners (e.g. Google Ads, Google Analytics, Facebook, and others) may
automatically collect information about you when you use the Service through
methods such as cookies and other tracking technologies (as further described
below). Such third-party advertisers may use such information about you to
display advertisements on the Service or elsewhere online, and such advertising
may be targeted to you based on your use of the Service or your activity
elsewhere online. To learn more about your choices in connection with
advertisements delivered to you by our third-party advertising partners, please
see the section below titled “Targeted online advertising.”

Targeted online advertising includes displaying advertisements on social media
through programs offered by partners like Facebook Lookalike Audience. Facebook
Lookalike Audience enables us to target users of Facebook who “look like” our
existing or prospective customers. A lookalike audience uses an existing
custom/tailored audience group as a "seed," which may include identifiers that
we provide them like your email, or online identifiers automatically collected
by them like your usage information or device data. To this end and as permitted
by law, we may transfer your contact data to Facebook, so that an audience of
similar users is built on that basis by Facebook. Lookalike audiences help reach
people who are similar to you for purposes such as customer acquisition, site
registration and brand awareness. We do not provide data subject to the GDPR for
Facebook Lookalike Audience without specific consent.

To comply with law. We use your personal information as we believe necessary or
appropriate to comply with applicable laws, lawful requests, and legal process,
such as to respond to subpoenas or requests from government authorities.

For protection of rights, fraud prevention, and safety. We may use your personal
information and disclose it to law enforcement, government authorities, and
private parties as we believe necessary or appropriate to: (a) protect our, your
or others’ rights, privacy, safety or property (including by making and
defending legal claims); (b) enforce the terms and conditions that govern the
Service; and (c) protect, investigate and deter against fraudulent, harmful,
unauthorized, unethical or illegal activity.

With your consent. In certain circumstances, we may specifically ask for you to
consent to the collection, use or sharing of your personal information, such as
when required by law or in connection with a specific offering in which you have
elected to participate.

To create anonymous, aggregated or de-identified data. We may create anonymous,
aggregated or de-identified data from your personal information and other
individuals whose personal information we collect. We make personal information
into anonymous, aggregated or de-identified data by removing information that
makes the data personally identifiable to you. We may use this anonymous,
aggregated or de-identified data and share it with third parties for our lawful
business purposes, including to analyze and improve the Service and promote our
business.


HOW WE SHARE YOUR PERSONAL INFORMATION

We share your personal information as described below with the following
entities.

With your Consent. We may share your personal information with your consent or
as otherwise instructed by you.

Affiliates. We may share your personal information with our corporate parent,
subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Service providers. We may share your personal information with third party
companies and individuals that provide services on our behalf or help us operate
the Service (such as payment processors, customer support, hosting, analytics,
email delivery, marketing, database management, as well as permit and rebate
application preparation and submission services.)

Third Party Energy Providers. At your direction, we may share or instruct our
service providers to share your personal information with third-party energy
provider partners or enable third party energy provider partners to collect
information directly via our Service. For example, if you wish to sign up with a
third-party energy provider (such as a utility company or an energy aggregator),
we may share your information with such provider. This would include, without
limitation, your name, email address, system location information, meter
identifier information, and augmented revenue grade meter data. Any such use of
your personal information by a third party energy provider as set forth in this
paragraph will be governed by such provider’s privacy policy. Accordingly, we
suggest that you review the third-party energy provider’s privacy policies to
inform yourself as to that entity’s privacy practices prior to providing
consent.

Installers and their Partners. If you grant us permission, we may share your
information with an installer of Enphase systems for purposes of facilitating a
transaction; monitoring and servicing your Enphase product; customer service;
and/or other purposes. This may include your system’s energy consumption and
usage times. The installer may partner with other companies with whom your
information is shared (for example, for solar renewable energy certificate
(“SREC”) reporting services, third-party owners if you finance your system
through a lease or power purchase agreement, or system maintainers).

Developers Using our API. We may share your personal information and performance
data about your system with developers via our API. This sharing of information
is done upon your written consent. We are joint data controllers with the
developers who are using our API for any data we share with them but separate
controllers for any other processing activities they undertake. If you would
like to exercise any of your data subject rights, you can contact either us or
the developer.

Social media networks and advertisers. subject to your marketing preferences, we
share information with social media networks, such as Facebook, and advertisers
to present our ads to you on other platforms. For example, we may share with
Facebook actions that you take on our website such as your visits to our
website, your interactions on our website, use of Facebook tools such as
Facebook Connect, and information collected from cookies or similar technologies
including the Facebook pixel. This allows us to measure the effectiveness of our
advertising, improve our marketing practices, and helps us deliver more relevant
advertising to you (including on social media such as Facebook): for this
activity, we are a joint data controller with Facebook Ireland. This means that
we have to provide you with this notice, but you should contact Facebook if you
wish to exercise your data protection rights. Further information, including how
Facebook enables you to exercise your data protection rights, and subsequently
processes your information as independent data controller can be found in
Facebook Ireland's Data Policy.

Other Users of the Service and the Public. We may provide functionality that
enables you to disclose personal information to other users of the Service or
the public to exchange ideas and information or otherwise communicate. For
instance, you may be able to submit information through the Enphase Developer
Website or Enphase Community that has a forum for you to submit information, and
through which you may choose to display your name, username, and a link to your
user profile along with the content you submit. We do not control how other
users or third parties use any personal information that you make available to
other users or the public.

Professional advisors. We may disclose your personal information to professional
advisors, such as lawyers, bankers, auditors and insurers, where necessary in
the course of the professional services that they render to us.

Governmental Authorities and Private Parties. We may share your personal
information in connection with protection of rights, fraud prevention and
safety, as described above.

Business transfers. We may sell, transfer or otherwise share some or all of our
business or assets, including your personal information, in connection with a
business transaction (or potential business transaction) such as a corporate
divestiture, merger, consolidation, acquisition, reorganization or sale of
assets, or in the event of bankruptcy or dissolution.


YOUR CHOICES 

In this section, we describe the rights and choices available to all users.
Users who are located in California and within the European Union can find
additional information about their rights below.

Access or Update Your Information. If you have registered for an Enphase
Account, you may review and update certain personal information in your account
profile by logging into the Enphase Account.

Opt out of marketing communications. You may opt out of marketing-related emails
by following the opt-out or unsubscribe instructions at the bottom of the email,
or by contacting us at privacy@enphaseenergy.com, or, if you have an Enphase
Account for Enlighten, by adjusting your preferences in the settings section for
both mobile and web applications. If you receive marketing text messages from
us, you may opt out of receiving further marketing text messages from us by
replying STOP to our marketing message. Even if you opt-out of receiving
marketing communications from us you may continue to receive service-related and
other non-marketing communications.

Cookies & Browser Web Storage. We may allow service providers and other third
parties to use cookies and similar technologies to track your browsing activity
over time and across the Service and third party websites. For more details, see
our Cookie Policy.

Privacy settings. We may make available certain privacy settings on the Service,
such as options to control how and whether we share your data with installers.
If available, you may exercise these controls using the settings section in both
mobile and web applications.

Targeted online advertising. Some of the business partners that may collect
information about users’ activities on or through the Service may be members of
organizations or programs that provide choices to individuals regarding the use
of their browsing behavior or mobile application usage for purposes of targeted
advertising. Users may opt out of receiving targeted advertising on websites
through members of the Network Advertising Initiative by clicking here or the
Digital Advertising Alliance by clicking here. European users may opt out of
receiving targeted advertising on websites through members of the European
Interactive Digital Advertising Alliance by clicking here, selecting the user’s
country, and then clicking “Choices” (or similarly titled link). Users of our
mobile applications may opt out of receiving targeted advertising in mobile apps
through participating members of the Digital Advertising Alliance by installing
the AppChoices mobile applications, available here, and selecting the user’s
choices. Please note that we also may work with companies that offer their own
opt-out mechanisms and these companies may not participate in the opt-out
mechanisms that we reference and link above.

If you choose to opt-out of targeted advertisements, you will still see
advertisements online but they may not be relevant to you. Even if you do choose
to opt out, not all companies that serve online behavioral advertising are
included in the opt-out mechanisms provided above, so you may still receive some
cookies and tailored advertisements from companies that are not listed.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track”
signals to the online services that you visit. We currently do not respond to
“Do Not Track” or similar signals. To find out more about “Do Not Track,” please
visit http://www.allaboutdnt.com.

Choosing not to share your personal information. Where we are required by law to
collect your personal information and you do not provide it or you ask us to
delete it, we may not be able to provide the Service to you. Additionally, we
may not be able to provide you with the Service or the quality of the Service
may be affected if (1) you do not provide personal information when requested
(2) you withdraw consent previously given or (3) you later ask to delete it. We
will tell you what information you must provide to receive the Service by
designating it as required at the time of collection or through other
appropriate means.


OTHER SITES, MOBILE APPLICATIONS AND SERVICES

The Service may contain links to other websites, mobile applications, and other
online services operated by third parties. These links are not an endorsement
of, or representation that we are affiliated with, any third party. In addition,
our content may be included on web pages or in mobile applications or online
services that are not associated with us. We do not control third party
websites, mobile applications or online services, and we are not responsible for
their actions. Other websites and services follow different rules regarding the
collection, use and sharing of your personal information. We encourage you to
read the privacy policies of the other websites and mobile applications and
online services you use.


SECURITY PRACTICES

The security of your personal information is important to us. We employ a number
of organizational, technical and physical safeguards designed to protect the
personal information we collect. However, security risk is inherent in all
internet and information technologies and we cannot guarantee the security of
your personal information.


INTERNATIONAL DATA TRANSFERS

We are headquartered in the United States and may have service providers in
other countries. Accordingly, your personal information may be transferred to
the United States, or other locations outside of your state, province, or
country, where privacy laws may not be as protective as those in your state,
province, or country. European Union users should read the important information
provided below about transfer of personal information outside of the European
Union.


CHILDREN

The Service is not directed to, and we do not knowingly collect personal
information from, anyone under the age of 16. If a parent or guardian becomes
aware that his or her child has provided us with information without their
consent, he or she should contact us. We will delete such information from our
files as soon as reasonably practicable. We encourage parents with concerns to
contact us.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make
material changes to this Privacy Policy, we will notify you by updating the date
of this Privacy Policy and posting it on the Service. We may, and if required by
law will, also provide notification of changes to this Privacy Policy using
additional methods that we believe are reasonably likely to reach you, such as
via e-mail (if you have an Enphase Account where we have your contact
information).

Any modifications to this Privacy Policy will be effective upon our posting the
new terms and/or upon implementation of the new changes on the Service (or as
otherwise indicated at the time of posting). In all cases, your continued use of
the Service after the posting or effective date as stated in the notification of
any modified Privacy Policy indicates your acceptance of the terms of the
modified Privacy Policy.


HOW TO CONTACT US

Please direct any questions or comments about this Policy or our privacy
practices by submitting such information through the website here or sending an
email to privacy@enphaseenergy.com. You may also write to us via postal mail at:

Enphase Energy, Inc.
Attn: Legal – Privacy
47281 Bayside Pkwy.
Fremont, CA 94538
P: (877) 797-4743


IMPORTANT INFORMATION FOR CALIFORNIA RESIDENTS

This section applies only to California residents.  It describes how we collect,
use and share Personal Information of California residents in operating our
business, and their rights with respect to that Personal Information.  For
purposes of this section, “Personal Information” has the meaning given in the
California Consumer Privacy Act of 2018 (“CCPA”) but does not include
information exempted from the scope of the CCPA.

Your California privacy rights. As a California resident, you have the rights
listed below. However, these rights are not absolute, and in certain cases we
may decline your request as permitted by law.

 * Information.  You can request the following information about how we have
   collected and used your Personal Information during the past 12 months:
   * The categories of Personal Information that we have collected.
   * The categories of sources from which we collected Personal Information.
   * The business or commercial purpose for collecting and/or selling Personal
     Information.
   * The categories of third parties with whom we share Personal Information.
   * Whether we have disclosed your Personal Information for a business purpose,
     and if so, the categories of Personal Information received by each category
     of third party recipient.
   * Whether we’ve sold your Personal Information, and if so, the categories of
     Personal Information received by each category of third party recipient. 
 * Access.  You can request a copy of the Personal Information that we have
   collected about you during the past 12 months.
 * Deletion.  You can ask us to delete the Personal Information that we have
   collected from you.
 * Opt-in.  If we know that you are younger than 16 years old, we will ask for
   your permission (or if you are younger than 13 years old, your parent’s or
   guardian’s permission) to sell your Personal Information before we do so.
 * Nondiscrimination.  You are entitled to exercise the rights described above
   free from discrimination in the form of legally prohibited increases in the
   price or decreases in the quality of our Service. 
 * Opt-out of sales.  If we “sell” your Personal Information, you can opt-out. 
   In addition, if you direct us not to sell your Personal Information, we will
   consider it a request pursuant to California’s “Shine the Light” law to stop
   sharing your personal information covered by that law with third parties for
   their direct marketing purposes.

How to exercise your rights

You may exercise your California privacy rights described above as follows:

 * Right to information, access and deletion. You can request to exercise your
   information, access and deletion rights by:
   * Visiting enphase.com and clicking on the Do Not Sell My Personal
     Information link at the bottom of our website at
     https://www4.enphase.com/en-us;
   * calling us toll free at 1-877-797-4743 and selecting option 6; or
   * emailing privacy@enphaseenergy.com
 * Right to opt-out of the “sale” of your Personal Information. We may share
   identifying information and performance data about your system to developers
   using our API. This sharing of information is done on terms governed by our
   API License Agreement, and only upon your written consent. Because your
   consent and actions in relation to those developers are a deliberate
   interaction directing us to provide this information to the developer we do
   not consider this sharing a “sale,” but because we are not always privy to
   the consent that you provide the developer or the nature of those
   interactions, in some cases our transfer of data may be classified as a
   “sale” under California law. Additionally, like many companies, we use
   certain advertising services that help deliver an improved advertising
   experience to you, such as providing interest-based ads to you. California
   law may classify our use of these advertising services as a “sale” of your
   Personal Information to these companies that provide these types of
   interest-based advertising. This is because we allow them to collect
   information from our website users (specifically, online identifiers and
   browsing activity) and they use this data to serve interest-based ads to you.
   Additionally, in certain circumstances, for example when the installer of
   your existing system is no longer available, we will pass on your contact
   information and site information to a follow-on installer to service your
   system at your direction. Sharing such information with the installers may
   also be classified as a “sale” of your Personal Information to those
   installers under California law. You can request to opt-out of the "sale" of
   your personal information by clicking the Do Not Sell My Personal Information
   link at the bottom of our website at https://www4.enphase.com/en-us, calling
   us toll free at 1-877-797-4743 and selecting option 6; or emailing
   privacy@enphaseenergy.com.

We reserve the right to confirm your California residence to process your
requests and will need to confirm your identity to process your requests to
exercise your information, access or deletion rights. As part of this process,
government-identification or verified statements may be required. Consistent
with California law, you may designate an authorized agent to make a request on
your behalf. In order to designate an authorized agent to make a request on your
behalf, you must provide a valid power of attorney, the requester’s valid
government-issued identification, and the authorized agent’s valid
government-issued identification. We cannot process your request if you do not
provide us with sufficient detail to allow us to understand and respond to it.

Personal information that we collect, use and share

The chart below summarizes how we collect, use and share Personal Information by
reference to the statutory categories specified in the CCPA, and describes our
practices during the 12 months preceding the effective date of this Privacy
Policy. Categories in the chart refer to the categories described above in the
general section of this Privacy Policy.

 

Categories of PI
(click for details that will take you to the California legislative website) PI
We Collected PI Source Purpose for PI collection Categories of third parties to
whom we “disclose” the PI for a business purpose Categories of third parties to
whom we “sell” the PI Identifiers
 * Business and personal contact information
 * Content
 * Registration information
 * Feedback or correspondence
 * Demographic information
 * Other information

 * You
 * Social media platforms
 * Third parties
 * Referrals

 * To operate the Service
 * For research and development
 * To send you marketing and promotional communications
 * To comply with law
 * For protection of rights, fraud prevention, and safety
 * To create anonymous, aggregated or de-identified data

 * Affiliates
 * Service providers
 * Third Party Energy Providers
 * Installers and their Partners
 * Other Users of the Service and the Public with your consent
 * Professional advisors
 * Governmental authorities / private parties
 * Business transferees

 * Developers using our API
 * Advertising partners (to facilitate online advertising)
 * Follow-on installers

Online Identifiers
 * Usage information
 * Device data

 * Automatic data collection

 * To operate the Service
 * For research and development
 * To send you marketing and promotional communications
 * To display advertisements
 * To comply with law
 * For protection of rights, fraud prevention, and safety
 * To create anonymous, aggregated or de-identified data

 * Affiliates
 * Service providers
 * Professional advisors
 * Governmental authorities / private parties
 * Business transferees

 * Advertising partners (to facilitate online advertising)

Commercial Information
 * Solar information
 * Site information
 * Financial information
 * Transaction information
 * Usage information

 * You
 * Third parties
 * Products

 * To operate the Service
 * For research and development
 * To send you marketing and promotional communications
 * To comply with law
 * For protection of rights, fraud prevention, and safety
 * To create anonymous, aggregated or de-identified data

 * Affiliates
 * Service providers
 * Professional advisors
 * Governmental authorities / private parties
 * Business transferees
 * Third Party Energy Providers
 * Installers and their Partners

 * Developers using our API
 * Follow-on installers

Financial Information
 * Financial information
 * Transaction information

 * You
 * Third parties

 * To operate the Service
 * To comply with law
 * For protection of rights, fraud prevention, and safety

 * Affiliates
 * Service providers
 * Professional advisors
 * Governmental authorities / private parties
 * Business transferees

 * None

Internet or Network Information
 * Usage data
 * Device data

 * Automatic data collection

 * To operate the Service
 * For research and development
 * To send you marketing and promotional communications
 * To comply with law
 * For protection of rights, fraud prevention, and safety
 * To create anonymous, aggregated or de-identified data

 * Affiliates
 * Service providers
 * Professional advisors
 * Governmental authorities / private parties
 * Business transferees

 * Advertising partners (to facilitate online advertising)

Inferences

May be derived from your:

 * Content
 * Profile information
 * Registration information
 * Feedback or correspondence
 * Demographic information
 * Solar information
 * Financial information
 * Transaction information
 * Usage information
 * Device data
 * Online identifiers

 * You
 * Third parties

 * To operate the Service
 * For research and development
 * To send you marketing and promotional communications
 * To display advertisements
 * To comply with law
 * For protection of rights, fraud prevention and safety

 * Affiliates
 * Service providers
 * Professional advisors

 * None

Professional or employment Information
relating to Installers

May be derived from your:

 * Business and personal contact information
 * Content you choose to upload to the Service
 * Transaction information

 * You
 * Third Parties

 * To operate the Service
 * To send you marketing and promotional communications
 * To comply with law
 * For protection of rights, fraud prevention, and safety
 * To create anonymous, aggregated or de identified data

 * Enphase customers (specifically, home owners)
 * Affiliates
 * Service providers
 * Professional advisors
 * Governmental authorities / private parties
 * Business transferees

 * None

Protected Classification Characteristics

May be derived from your:

 * We do not intentionally collect this information but it may be revealed in
   identity data or other information we collect

       

 


NOTICE TO EUROPEAN USERS

The information provided in this “Notice to European Users” section applies only
to individuals in Europe.

Personal information. References to “personal information” in this Privacy
Policy are equivalent to “personal data” governed by European data protection
legislation.

Controller and Representative. Enphase is the controller of your personal
information covered by this Privacy Policy for purposes of European data
protection legislation.

Our representative in Europe is: Enphase Energy NL B.V.

Legal bases for processing. We use your personal information only as permitted
by law. Our legal bases for processing the personal information described in
this Privacy Policy are described in the table below.

Processing purpose

Details regarding each processing purpose listed below are provided in the
section above titled “How we use your personal information”.

Legal basis

 * To operate the Service

Processing is necessary to perform the contract governing our provision of the
Service or to take steps that you request prior to signing up for the Service.
If we have not entered into a contract with you, we process your personal
information based on our legitimate interest in providing the Service you access
and request.

 * To administer events, programs, and contests
 * For research and development
 * To send you marketing and promotional communications
 * To display advertisements
 * For protection of rights, fraud prevention and safety
 * To create anonymous, aggregated or de identified data
 * To respond to your requests
 * To improve our products and Services

These activities constitute our legitimate interests. We do not use your
personal information for these activities where our interests are overridden by
the impact on you (unless we have your consent or are otherwise required or
permitted to by law).

 * To comply with law

Processing is necessary to comply with our legal obligations.

 * With your consent

Processing is based on your consent. Where we rely on your consent you have the
right to withdraw it at any time in the manner indicated when you consent or in
the Service.

Use for new purposes. We may use your personal information for reasons not
described in this Privacy Policy where permitted by law and the reason is
compatible with the purpose for which we collected it. If we need to use your
personal information for an unrelated purpose, we will notify you and explain
the applicable legal basis.

Sensitive personal information. We ask that you not provide us with any
sensitive personal information (e.g., information related to racial or ethnic
origin, political opinions, religion or other beliefs, health, biometrics or
genetic characteristics, criminal background or trade union membership) on or
through the Service, or otherwise.

If you provide us with any sensitive personal information when you use the
Service, you must consent to our processing and use of such sensitive personal
information in accordance with this Privacy Policy. If you do not consent to our
processing and use of such sensitive personal information, you must not submit
such sensitive personal information through our Service.

Retention

We retain personal information for as long as necessary to fulfill the purposes
for which we collected it, including for the purposes of satisfying any legal,
accounting, or reporting requirements, to establish or defend legal claims, or
for fraud prevention purposes.

To determine the appropriate retention period for personal information, we
consider the amount, nature, and sensitivity of the personal information, the
potential risk of harm from unauthorized use or disclosure of your personal
information, the purposes for which we process your personal information and
whether we can achieve those purposes through other means, and the applicable
legal requirements.

When we no longer require the personal information we have collected about you,
we will either delete or anonymize it or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible. If we anonymize your personal information
(so that it can no longer be associated with you), we may use this information
indefinitely without further notice to you.

Your rights

European data protection laws give you certain rights regarding your personal
information. If you are located within the European Union, you may ask us to
take the following actions in relation to your personal information that we
hold:

 * Access. Provide you with information about our processing of your personal
   information and give you access to your personal information.

 * Correct. Update or correct inaccuracies in your personal information.

 * Delete. Delete your personal information.

 * Transfer. Transfer a machine-readable copy of your personal information to
   you or a third party of your choice.

 * Restrict. Restrict the processing of your personal information.

 * Object. Object to our reliance on our legitimate interests as the basis of
   our processing of your personal information that impacts your rights.

You may submit these requests by email to privacy@enphaseenergy.com or our
postal address provided above. We may request specific information from you to
help us confirm your identity and process your request.

Applicable law may require or permit us to decline your request. If we decline
your request, we will tell you why, subject to legal restrictions. If you would
like to submit a complaint about our use of your personal information or our
response to your requests regarding your personal information, you may contact
us or submit a complaint to the data protection regulator in your jurisdiction.
You can find your data protection regulator here.

Cross-Border Data Transfer

If we transfer your personal information out of Europe to a country not deemed
by the European Commission to provide an adequate level of personal information
protection, the transfer will be performed:

 * Pursuant to the recipient’s compliance with standard contractual clauses
   and/or Binding Corporate Rules

 * Pursuant to the consent of the individual to whom the personal information
   pertains

 * As otherwise permitted by applicable European requirements.

 * You may contact us if you want further information on the specific mechanism
   used by us when transferring your personal information out of Europe.


NOTICE TO AUSTRALIAN AND NEW ZEALAND USERS

The information provided in this “Notice to Australian and New Zealand Users”
section applies only to individuals in Australia and New Zealand. This notice
supplements and must be read in conjunction with our Privacy Policy.

Personal information. References to “personal information” in this Privacy
Policy have the same meaning as in the Privacy Act 1988 (Cth) or Privacy Act
2020 (NZ) (as applicable) (collectively the “Privacy Laws”) and include any
information about an identifiable individual.

Sensitive Information. We ask that you not provide us with any “sensitive
information”. Examples of sensitive information include (without limitation, and
by way of example only) information about an individual’s racial or ethnic
origin, political opinions, religious beliefs or affiliation, sexual
orientation, criminal record or health information.

If you do provide us with sensitive information, it will be used and disclosed
by us only for the purposes for which it was provided, or a directly related
secondary purpose, unless you agree otherwise or for other specific reasons such
as if the use or disclosure of this information is required by law.

Anonymity and Pseudonyms. You have a right to use a pseudonym or to remain
anonymous in your dealings with us and/or the Service. However, if you do not
provide us with the personal information that we request, our ability to provide
you with access to the Service or to handle your enquiry, request, complaint or
other communication may be diminished.

Cross border disclosure. Any personal information which you provide to us may be
transferred to, stored by or disclosed to an overseas recipient in order to
provide the Service and our products to you (this includes storage of data on
servers which are located overseas). The recipient may be in a jurisdiction that
does not offer similar protections to the Privacy Laws. You expressly authorise
us to disclose your personal information to overseas recipients for such
purposes.

In order to protect your personal information, we take care to work with service
providers and third parties who we consider maintain acceptable privacy and data
security standards and compliance. In addition, we will take reasonable steps to
ensure that the recipient does not breach Privacy Laws when handling your
personal information.

Managing Personal Information. You may:

 * request access to your personal information that we hold, subject to any
   limitations at law; and
 * request us to correct information about you that you believe is inaccurate,
   incomplete or out of date,

by writing to us at the contact details below. If you are located in New
Zealand, you may also contact us by submitting a request through the ‘AboutMe’
tool offered by the Office of the Privacy Commissioner for New Zealand
accessible via the following link
https://www.privacy.org.nz/tools/aboutme-request-my-info-tool/.



We may require you to verify your identity before giving you access to, or
correcting, your personal information.

We will respond to requests within a reasonable period after the request is
made. There is no charge to make a request, however we may charge a reasonable
fee to cover the administrative costs of retrieving your personal information.

In certain circumstances, we may refuse, or be unable, to correct or provide you
with access to your personal information. In these circumstances, we will write
to you to explain the reasons why this is the case.

Data Breach. Where an unauthorised disclosure of, access to or loss of, personal
information has occurred, we will act in accordance with our plan for responding
to such an incident. If we determine that a reportable data breach has occurred
in accordance with the Privacy Laws, we will report it to (as applicable):

 * the Office of the Australian Information Commissioner; and/or
 * the Office of the New Zealand Privacy Commissioner,

and any other entity or person, including affected individual(s), if required
under Privacy Laws or other governing rules.



Queries. If you have a question or wish to make a complaint regarding how we
handle your personal information, you may contact us using the details below. We
will respond within a reasonable time and will use best endeavours to
investigate and resolve the issue. This may involve requesting further
information from you. If we need additional time, we will notify you of this
(and reasons for the delay) and seek to agree a reasonable revised timeframe
with you.

If we cannot resolve a complaint related to your personal information, you may
direct your complaint to:

 * the Office of the Australian Information Commissioner as detailed on
   https://www.oaic.gov.au/privacy/privacy-complaints/; or
 * to the Office of the Privacy Commissioner for New Zealand as detailed on
   https://privacy.org.nz/your-rights/making-a-complaint/.

Contact Details. We can be contacted via:

Enphase Energy, Inc.
Attn: Legal – Privacy
47281 Bayside Pkwy.
Fremont, CA 94538 USA
privacy@enphaseenergy.com


For more information about privacy issues in Australia and New Zealand, please
visit www.oaic.gov.au or www.privacy.org.nz.

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