thescentslady.scentsy.us
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45.223.20.37
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Submitted URL: https://returns.thescentslady.com/
Effective URL: https://thescentslady.scentsy.us/shipping-warranty-return-information
Submission: On September 05 via api from US — Scanned from DE
Effective URL: https://thescentslady.scentsy.us/shipping-warranty-return-information
Submission: On September 05 via api from US — Scanned from DE
Form analysis 5 forms found in the DOM
/product/search
<form class="aa-Form" action="/product/search" novalidate="" role="search">
<div class="aa-InputWrapperPrefix"><label class="aa-Label" for="autocomplete-0-input" id="autocomplete-0-label"><button class="aa-SubmitButton btn-inline fa-kit fa-search-outline" type="submit" title="Search"
data-kameleoon-dynamic-class-fxl7="true" kameleoonlistener-ls6e="true"><svg class="aa-SubmitIcon" viewBox="0 0 24 24" width="20" height="20" fill="currentColor">
<path
d="M16.041 15.856c-0.034 0.026-0.067 0.055-0.099 0.087s-0.060 0.064-0.087 0.099c-1.258 1.213-2.969 1.958-4.855 1.958-1.933 0-3.682-0.782-4.95-2.050s-2.050-3.017-2.050-4.95 0.782-3.682 2.050-4.95 3.017-2.050 4.95-2.050 3.682 0.782 4.95 2.050 2.050 3.017 2.050 4.95c0 1.886-0.745 3.597-1.959 4.856zM21.707 20.293l-3.675-3.675c1.231-1.54 1.968-3.493 1.968-5.618 0-2.485-1.008-4.736-2.636-6.364s-3.879-2.636-6.364-2.636-4.736 1.008-6.364 2.636-2.636 3.879-2.636 6.364 1.008 4.736 2.636 6.364 3.879 2.636 6.364 2.636c2.125 0 4.078-0.737 5.618-1.968l3.675 3.675c0.391 0.391 1.024 0.391 1.414 0s0.391-1.024 0-1.414z">
</path>
</svg></button></label>
<div class="aa-LoadingIndicator" hidden=""><svg class="aa-LoadingIcon" viewBox="0 0 100 100" width="20" height="20">
<circle cx="50" cy="50" fill="none" r="35" stroke="currentColor" stroke-dasharray="164.93361431346415 56.97787143782138" stroke-width="6">
<animateTransform attributeName="transform" type="rotate" repeatCount="indefinite" dur="1s" values="0 50 50;90 50 50;180 50 50;360 50 50" keyTimes="0;0.40;0.65;1"></animateTransform>
</circle>
</svg></div>
</div>
<div class="aa-InputWrapper"><input class="aa-Input form-control" aria-autocomplete="both" aria-labelledby="autocomplete-0-label" id="autocomplete-0-input" autocomplete="off" autocorrect="off" autocapitalize="off" enterkeyhint="search"
spellcheck="false" placeholder="Search" maxlength="512" type="search" name="query" data-systestid="text-search"></div>
<div class="aa-InputWrapperSuffix"><button class="aa-ClearButton" type="reset" title="Clear" hidden=""><svg class="aa-ClearIcon" viewBox="0 0 24 24" width="18" height="18" fill="currentColor">
<path
d="M5.293 6.707l5.293 5.293-5.293 5.293c-0.391 0.391-0.391 1.024 0 1.414s1.024 0.391 1.414 0l5.293-5.293 5.293 5.293c0.391 0.391 1.024 0.391 1.414 0s0.391-1.024 0-1.414l-5.293-5.293 5.293-5.293c0.391-0.391 0.391-1.024 0-1.414s-1.024-0.391-1.414 0l-5.293 5.293-5.293-5.293c-0.391-0.391-1.024-0.391-1.414 0s-0.391 1.024 0 1.414z">
</path>
</svg></button></div>
</form><form>
<div class="modal-header">
<div>
<h3 id="market-selection-modal-label" class="modal-title">We're having trouble with your location.</h3> Let's make sure you're shopping in the right location.
</div>
<button type="button" class="close" data-dismiss="modal" aria-label="Close">
<span aria-hidden="true" class="fa-kit fa-close-outline"></span>
</button>
</div>
<div class="modal-body">
<section id="market-select-main" style="display: none;">
<h4 class="text-16px mb-1 text-orvilles-hat">Select shipping country</h4>
<button type="button" id="market-select" class="btn market-select" data-marketid="1" data-systestid="btn-market-select" aria-expanded="false">
<i class="market-link market-1"></i>
<span class="country-name">U.S.A.</span>
<span class="icon fa-kit fa-arrow-down-outline"></span>
</button>
<h4 class="text-16px mb-1 mt-3 text-orvilles-hat">Select language</h4>
<div class="radio language-market language-market-2" style="display: none;">
<input type="radio" name="radio-language" id="radio-language-4" data-systestid="btn-market-language-id-4" data-languageid="4">
<label for="radio-language-4">English</label>
</div>
<div class="radio language-market language-market-2" style="display: none;">
<input type="radio" name="radio-language" id="radio-language-3" data-systestid="btn-market-language-id-3" data-languageid="3">
<label for="radio-language-3">French</label>
</div>
<div class="radio language-market language-market-14" style="display: none;">
<input type="radio" name="radio-language" id="radio-language-19" data-systestid="btn-market-language-id-19" data-languageid="19">
<label for="radio-language-19">Spanish</label>
</div>
<div class="radio language-market language-market-14" style="display: none;">
<input type="radio" name="radio-language" id="radio-language-20" data-systestid="btn-market-language-id-20" data-languageid="20">
<label for="radio-language-20">English</label>
</div>
<div class="radio language-market language-market-1" style="">
<input type="radio" name="radio-language" id="radio-language-1" data-systestid="btn-market-language-id-1" data-languageid="1" checked="checked">
<label for="radio-language-1">English</label>
</div>
<div class="radio language-market language-market-1" style="">
<input type="radio" name="radio-language" id="radio-language-2" data-systestid="btn-market-language-id-2" data-languageid="2">
<label for="radio-language-2">Spanish</label>
</div>
</section>
<fieldset id="market-select-all-markets" style="" class="m-0">
<legend class="text-16px text-orvilles-hat">The Scents Lady Melissa Shue sells and sponsors in these countries:</legend>
<div class="all-markets-container">
<button type="button" id="market-select-2" class="btn market-select" data-marketid="2" data-systestid="btn-market-select-2">
<span class="d-flex align-items-center">
<i class="market-link market-2"></i>
<span class="country-name">Canada</span>
</span>
</button>
<button type="button" id="market-select-14" class="btn market-select" data-marketid="14" data-systestid="btn-market-select-14">
<span class="d-flex align-items-center">
<i class="market-link market-14"></i>
<span class="country-name">Mexico</span>
</span>
</button>
<button type="button" id="market-select-1" class="btn market-select" data-marketid="1" data-systestid="btn-market-select-1">
<span class="d-flex align-items-center">
<i class="market-link market-1"></i>
<span class="country-name">U.S.A.</span>
</span>
</button>
</div> Don't see the country you're shipping to? Don't worry, <a href="https://scentsy.com">shop here.</a>
</fieldset>
</div>
<div class="modal-footer mb-3" style="display: none;">
<p id="market-change-notice" class="m-1" style="display: none;"><b>Note</b>: Changing countries will remove all items from your bag.</p>
<button id="market-select-save" data-systestid="btn-save-language-changes" type="submit" class="btn btn-primary">Save</button>
<button id="market-select-cancel" type="button" class="btn btn-secondary" data-dismiss="modal">Cancel</button>
</div>
</form>POST /account/login-ajax
<form action="/account/login-ajax" data-track="modalLoginAccount" id="login-form" method="post" novalidate="novalidate"><input name="__RequestVerificationToken" type="hidden"
value="Af4RMvqbo5yFway2ZOoZ-oSQgmY-Bk9hkxcLMxYiUIIWtu6_e27bLzPA4fE0whOJCO3nBzEMUDytlEcPc_k308gwDef7qjk0S1M_CJreIZ81">
<div class="modal-body py-0">
<div class="form-group mb-2 required-fields">
<p class="text-all-the-feels" aria-hidden="true">* Required</p>
</div>
<div id="login-modal-trouble" class="d-none">
<div class="alert alert-danger"> The email address or password does not match our records. </div>
<h3>If you're having trouble:</h3>
<ul>
<li> You can <button type="button" data-toggle="modal" data-target="#forgot-password-modal" class="btn btn-link btn-inline" data-kameleoon-dynamic-class-fxl7="true" kameleoonlistener-mpb7="true"> reset your password. </button>
</li>
<li> Facebook business pages cannot be used as a personal login to maintain account security. </li>
</ul>
</div>
<div class="form-group mb-1">
<label for="Email">Email<span aria-hidden="true"> *</span></label>
<input autocomplete="username" class="form-control" data-val="true" data-val-regex="Please enter a valid email address."
data-val-regex-pattern="^[a-zA-Z0-9.!#$%&'*+\/=?^_`{|}~-]+@[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?(?:\.[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?)*\.[a-zA-Z0-9][a-zA-Z0-9-]{0,61}[a-zA-Z0-9]$"
data-val-termrequired="Email address is required" id="Email" name="Email" type="email" value="" aria-required="true">
<span class="field-validation-valid" data-valmsg-for="Email" data-valmsg-replace="true"></span>
<label class="mt-3" for="Password">Password<span aria-hidden="true"> *</span></label>
<div class="input-group">
<input autocapitalize="off" autocomplete="current-password" autocorrect="off" class="form-control remove-browser-reveal-button" data-val="true" data-val-termrequired="Password is required" id="Password" name="Password" type="password"
aria-required="true">
<div class="input-group-append"><button type="button" class="btn btn-primary" aria-label="Show password"><i class="fas fa-fw fa-eye"></i></button></div>
</div>
<span class="field-validation-valid" data-valmsg-for="Password" data-valmsg-replace="true"></span>
</div>
<div id="login-modal-recaptcha">
<div class="grecaptcha-badge" data-style="bottomright"
style="width: 256px; height: 60px; display: block; transition: right 0.3s; position: fixed; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-c80cjeg0bk85" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LeascUUAAAAACWYC8qaE6mn77QWsSPpf31Epkni&co=aHR0cHM6Ly90aGVzY2VudHNsYWR5LnNjZW50c3kudXM6NDQz&hl=en&v=WV-mUKO4xoWKy9M4ZzRyNrP_&size=invisible&cb=sk78v0jme76u"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div>
</div>
<button type="button" data-toggle="modal" data-target="#forgot-password-modal" class="btn btn-link btn-inline" data-kameleoon-dynamic-class-fxl7="true" kameleoonlistener-gt08="true"> Forgot password? </button>
<div class="text-center">
<button type="submit" class="btn btn-primary btn-block account-login-buttons g-recaptcha" id="login-btn" data-systestid="btn-login"> Log in </button>
</div>
<div class="recaptcha-branding-message">
<p class="text-12px mt-2">This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="_blank" rel="noopener noreferrer">Privacy Policy</a> and
<a href="https://policies.google.com/terms" target="_blank" rel="noopener noreferrer">Terms of Service</a> apply.</p>
</div>
<div class="divider mb-3">
<hr class="mx-2"> or
<hr class="mx-2">
</div>
<div class="login-form">
<a href="https://scentsy.com/external-authentication/external-login?provider=Facebook&returnUrl=https%3A%2F%2Fthescentslady.scentsy.us%3A8078%2Fshipping-warranty-return-information" class="btn btn-facebook d-flex justify-content-center align-items-center">
<i class="fa-kit fa-facebook-circle icon-lg pr-2"></i><span class="align-text-bottom">Continue with Facebook</span>
</a>
<p class="m-0 my-3"> Not registered yet? <button type="button" class="btn btn-link btn-inline create-account-button" id="create-account-button-modal" data-kameleoon-dynamic-class-fxl7="true" kameleoonlistener-re55="true"> Create account
</button>
</p>
</div>
</div>
</form>POST /account/register
<form accept-charset="utf-8" action="/account/register" id="account-creation-form" method="post" novalidate="novalidate">
<div class="form-group">
<label for="RegistrationFirstName">First Name<span aria-hidden="true"> *</span></label>
<input autocomplete="given-name" class="form-control" data-val="true" data-val-termnoemoji="Emoji are not allowed" data-val-termrequired="First name is required" id="RegistrationFirstName" name="RegistrationFirstName" type="text" value=""
aria-required="true">
<span class="field-validation-valid" data-valmsg-for="RegistrationFirstName" data-valmsg-replace="true"></span>
</div>
<div class="form-group">
<label for="RegistrationLastName">Last Name<span aria-hidden="true"> *</span></label>
<input autocomplete="family-name" class="form-control" data-val="true" data-val-termnoemoji="Emoji are not allowed" data-val-termrequired="Last name is required" id="RegistrationLastName" name="RegistrationLastName" type="text" value=""
aria-required="true">
<span class="field-validation-valid" data-valmsg-for="RegistrationLastName" data-valmsg-replace="true"></span>
</div>
<div class="form-group">
<label for="RegistrationEmail">Email address<span aria-hidden="true"> *</span></label>
<input autocomplete="username" class="form-control" data-val="true" data-val-regex="Please enter a valid email address."
data-val-regex-pattern="^[a-zA-Z0-9.!#$%&'*+\/=?^_`{|}~-]+@[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?(?:\.[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?)*\.[a-zA-Z0-9][a-zA-Z0-9-]{0,61}[a-zA-Z0-9]$"
data-val-termrequired="Email is required" id="RegistrationEmail" name="RegistrationEmail" type="email" value="" aria-required="true">
<span class="field-validation-valid" data-valmsg-for="RegistrationEmail" data-valmsg-replace="true"></span>
</div>
<div class="form-group">
<label for="ConfirmEmail">Confirm email address<span aria-hidden="true"> *</span></label>
<input autocomplete="username" class="form-control" data-val="true" data-val-termcompare="Emails do not match" data-val-termcompare-otherpropertyname="RegistrationEmail" data-val-termrequired="Confirm email is required" id="ConfirmEmail"
name="ConfirmEmail" type="email" value="" aria-required="true">
<span class="field-validation-valid" data-valmsg-for="ConfirmEmail" data-valmsg-replace="true"></span>
</div>
<div class="form-group">
<label for="RegistrationPassword">Create password<span aria-hidden="true"> *</span></label>
<div class="input-group"><input autocapitalize="off" autocomplete="new-password" autocorrect="off" class="form-control remove-browser-reveal-button" data-val="true" data-val-termpasswordhaslowercase="Password must include a lower case letter."
data-val-termpasswordhasnumberorspecial="Password must include a number or a special character (!,@,#,$,%,^,&,*,...)." data-val-termpasswordhasuppercase="Password must include an upper case letter."
data-val-termpasswordlengthattribute="Password must be between 8 and 128 characters." data-val-termrequired="Password is required" id="RegistrationPassword" name="RegistrationPassword" type="password" data-original-title="" title=""
aria-required="true">
<div class="input-group-append"><button type="button" class="btn btn-primary" aria-label="Show password"><i class="fas fa-fw fa-eye"></i></button></div>
</div>
<span class="field-validation-valid" data-valmsg-for="RegistrationPassword" data-valmsg-replace="true"></span>
</div>
<div id="account-creation-recaptcha">
<div class="grecaptcha-badge" data-style="none" style="width: 256px; height: 60px; position: fixed; visibility: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-xy4nn8n6sxrr" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LeascUUAAAAACWYC8qaE6mn77QWsSPpf31Epkni&co=aHR0cHM6Ly90aGVzY2VudHNsYWR5LnNjZW50c3kudXM6NDQz&hl=en&v=WV-mUKO4xoWKy9M4ZzRyNrP_&size=invisible&cb=zeo446mtkr3n"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-1" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
<div class="form-group mb-0">
<button type="submit" class="btn btn-primary account-login-buttons mw-100 mb-0" id="create-account-btn" data-systestid="btn-create-account"> Sign up </button>
</div>
<div class="recaptcha-branding-message">
<p class="text-12px mt-2">This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="_blank" rel="noopener noreferrer">Privacy Policy</a> and
<a href="https://policies.google.com/terms" target="_blank" rel="noopener noreferrer">Terms of Service</a> apply.</p>
</div>
<div class="divider mb-3">
<hr class="mx-2"> or
<hr class="mx-2">
</div>
<div class="login-form">
<a href="https://scentsy.com/external-authentication/external-login?provider=Facebook&returnUrl=https%3A%2F%2Fthescentslady.scentsy.us%2Faccount" class="btn btn-facebook d-flex justify-content-center align-items-center">
<i class="fa-kit fa-facebook-circle icon-lg pr-2"></i><span class="align-text-bottom">Continue with Facebook</span>
</a>
<p class="m-0 my-3"> Already have an account? <button type="button" class="btn btn-link btn-inline login-button w-auto" id="login-button-modal" data-kameleoon-dynamic-class-fxl7="true" kameleoonlistener-gbch="true"> Login </button>
</p>
</div>
</form>POST /account/forgot-password-send-email
<form action="/account/forgot-password-send-email" id="forgot-password-form" method="post" novalidate="novalidate">
<div class="modal-body">
<div id="forgot-password-request">
<p>Enter your email to reset your password.</p>
<div class="form-group">
<label for="ForgotPasswordEmail">Email address</label>
<input autocomplete="email" class="form-control" data-val="true" data-val-regex="Please enter a valid email address."
data-val-regex-pattern="^[a-zA-Z0-9.!#$%&'*+\/=?^_`{|}~-]+@[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?(?:\.[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?)*\.[a-zA-Z0-9][a-zA-Z0-9-]{0,61}[a-zA-Z0-9]$"
data-val-termrequired="Email is required" id="ForgotPasswordEmail" name="ForgotPasswordEmail" type="email" value="" aria-required="true">
<span class="field-validation-valid" data-valmsg-for="ForgotPasswordEmail" data-valmsg-replace="true"></span>
</div>
</div>
<p id="forgot-password-confirmation" class="d-none"></p>
</div>
<div class="modal-footer">
<button type="submit" class="btn btn-primary" id="send-forgot-password-email">Reset password</button>
<button type="button" class="btn btn-primary d-none" id="dismiss-fpm-btn" data-dismiss="modal">OK</button>
</div>
</form>Text Content
The Scents Lady Melissa Shue
Select a party
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* Create an account
* Account
* All orders
* Preorders
* Your Scentsy Club
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* Subscriber-exclusive products
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View All Unplugged
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* Laundry
* Dryer Disks
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* Laundry Liquid
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* Bundle & Save
* Clean
* All-Purpose Cleaner Concentrate
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View All Laundry & Clean
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* Body Wash
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View All Body
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View All Collections
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View All Specials
* About
*
*
ATTACH TO PARTY?
Orders placed through Scentsy parties earn special perks for the Host, so Party
orders are not eligible for free shipping.
Do not order through a Party Order through a Party
SHIPPING INFORMATION
Orders shipped to a location within the contiguous U.S.:
1. With a retail value of $.01 - $349.99, shipping will be $10.
2. With a retail value of $350 or more, shipping will be free.
Orders shipped to Alaska, Hawaii, U.S. territories (Guam and Puerto Rico) and
APO/FPO addresses:
1. With a retail value of $.01 - $199.99, shipping will be $20.
2. With a retail value of $200 or more, shipping will be 10% of the product
total.
Lifetime replacement warranty
Scentsy products come with a lifetime replacement warranty for manufacturing
defects. If your product is damaged in shipping from Scentsy, has a
manufacturing defect, or an electrical issue, it may be returned with no
limitation in time, to your Independent Consultant for repair or replacement.
30-day satisfaction guarantee
If you are dissatisfied with your product, you may return it in resalable
condition to your Independent Consultant for exchange within 30 days of the
delivery date. Scentsy does not offer refunds.
Scentsy Diffusers, Scentsy Go, Scentsy Go Solid and Scentsy Air Purifier —
limited lifetime warranty
Scentsy Diffusers, Scentsy Go, Scentsy Go Solid and Scentsy Air Purifier are
guaranteed to be free from defects in material and workmanship for the lifetime
of the product. Any Scentsy Air Purifier, Scentsy Go or Scentsy Diffuser found
to be defective or damaged under normal use and care within six months of
purchase will be replaced with the same, or comparable, product at Scentsy’s
discretion at no cost to you. After six months, Scentsy will replace any of
these products due to manufacturer defects, but will require a processing fee.
Product Processing fee Scentsy Air Purifier $45 Scentsy Go $18 Scentsy Go Solid
$15 Deluxe Diffuser $20 Mini Fan Diffuser $5 Premium Diffuser $20 Wall Fan
Diffuser $12 Tabletop Fan Diffusers $12
Please contact your Independent Consultant for more information.
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