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You need to enable JavaScript to run this app. Pricing CustomersBlogCompany Sign In Visually guide customers over phone or live chatCardina lets you see, draw on, and cobrowse your customer’s screen without them needing to lift a finger. It takes just one click – no more downloads, meeting links, or frustration. Sign up for free→ Get a demo Trusted by the world's most ambitious CX teams Show customers by drawing on their screen – or sharing yours Highlight where to click by drawing on the customer’s screen Provide visibility into enrollment workflows by allowing agents to share their screen with the customer Take control with the customer’s permission Scroll, click, and type on behalf of the customer – as if you were sitting right next to them Navigate workflows on external sites by requesting a full screenshare Review and replay session recordings Optionally record and replay past sessions Help agents learn by reviewing previous resolutions Mask out sensitive data so it’s never sent or saved Help your agents save time and decrease abandonment Resolve customer issues 41% fasterNo more asking for bug descriptions and screenshots. Cardina lets you see your customer’s screen live, or even take over their screen to guide the way – decreasing handle times and increasing CSAT/NPS.See customer stories→ Cardina helps us support individuals who may not have a strong sense of how to work with software by letting us guide, teach and troubleshoot at the same time.Saydie Blanchet, Operations Manager Boost first-contact resolutions by 47% Are you speaking with a prospect, and don’t want them to lose interest? Cardina gives reps and agents instant connectivity and 2-way screen sharing, creating more opportunities to drive satisfaction and win more deals. Read case studies→ After we implemented Cardina, issues that previously took days to resolve with back-and-forth email communication can now be rectified in a few moments.Nick Head, Customer Success Lead Control agent access to customer dataEnsure that agents have access to sensitive customer data only when they need it – with the customer's explicit consent. Improve compliance and reduce risk compared to admin panels and full account access.Learn more→ Cardina’s data protection features give me confidence, because I know my team isn’t inadvertently accessing information they shouldn’t.Natalie Mercuri, Head of Ops Companies that crush customer engagement with Cardina Cardina is dead simple and lightning fast. It helps us cut through a lot of wasted time with setting up a traditional screenshare, and makes our customers more comfortable and confident, knowing that we’re right there with cutting-edge support if needed. And the team provides friendly support, quick and helpful service — always. Paul Moore Product Support, Follow Up Boss PSA: everyone absolutely needs to use Cardina — it’s helped us convert leads into customers who spend $1000s with us every year. Without a tool like this we were losing customers, we would sometimes spend up to 30-60 minutes to solve issues for users who weren’t tech-savvy. The instant that we got Cardina, everything changed — now the customers just call us on the phone, we ask them to grant permission and help them submit their projects in less than five minutes. There’s no better way to boost your success op than Cardina. Trust me and install it — you can thank me later. Alex Tilici Founder, VS24 Cardina has been game-changing for us. The platform has saved countless hours of walking clients through sharing their screen and undeniably reduced the learning curve for customers trying our product for the first time. When we first send a control request, customers are often surprised by the feature and how easy it makes the product support experience. One client mentioned to me, "that's amazing, you guys should sell that system". Cardina has saved us a tremendous amount of time and solidified our brand as a forward-thinking, support-focused technology company. Nick Head Account Manager, Cuboh I love Cardina and can’t imagine onboarding or supporting customers without it. Previously, our onboarding would require painfully setting up a screenshare with operators who have a difficult time using Zoom. Cardina made it as simple as calling them on the phone, and viewing their screen on Cardina — no frustration required. It’s totally changed customer support as well, since we skip the back-and-forth Loom videos and just jump straight into a Cardina screen share to solve the issue, which our customers love. Absolutely recommend this tool to everybody. Amir Ghorbani CEO, Swoop Cardina is a fantastic time saver that has helped us onboard customers much more quickly and seamlessly than before. Customers have told us that they love our ability to accurately guide them through their questions rather than having to struggle through which screens they’re on or which buttons to click. Ben Gobar Head of Servicing, Cherry Cardina allows us to help our customers directly, and is instrumental to our workflow by giving us the ability to see in real-time how users engage with BlueReceipt. Our customers have expressed that they love having the ability to simply call us and automatically get their problems solved. I’m excited to see the progression in the product! George Klein CEO, BlueReceipt Cardina is an indispensable part of how we interact with our customers. We use it in every onboarding and support call; it’s a night and day improvement vs. zoom screenshare. The team is also great — they are super responsive to feedback and product questions. Ben Stein Co-founder, Keeper Cardina is dead simple and lightning fast. It helps us cut through a lot of wasted time with setting up a traditional screenshare, and makes our customers more comfortable and confident, knowing that we’re right there with cutting-edge support if needed. And the team provides friendly support, quick and helpful service — always. Paul Moore Product Support, Follow Up Boss PSA: everyone absolutely needs to use Cardina — it’s helped us convert leads into customers who spend $1000s with us every year. Without a tool like this we were losing customers, we would sometimes spend up to 30-60 minutes to solve issues for users who weren’t tech-savvy. The instant that we got Cardina, everything changed — now the customers just call us on the phone, we ask them to grant permission and help them submit their projects in less than five minutes. There’s no better way to boost your success op than Cardina. Trust me and install it — you can thank me later. Alex Tilici Founder, VS24 Cardina has been game-changing for us. The platform has saved countless hours of walking clients through sharing their screen and undeniably reduced the learning curve for customers trying our product for the first time. When we first send a control request, customers are often surprised by the feature and how easy it makes the product support experience. One client mentioned to me, "that's amazing, you guys should sell that system". Cardina has saved us a tremendous amount of time and solidified our brand as a forward-thinking, support-focused technology company. Nick Head Account Manager, Cuboh I love Cardina and can’t imagine onboarding or supporting customers without it. Previously, our onboarding would require painfully setting up a screenshare with operators who have a difficult time using Zoom. Cardina made it as simple as calling them on the phone, and viewing their screen on Cardina — no frustration required. It’s totally changed customer support as well, since we skip the back-and-forth Loom videos and just jump straight into a Cardina screen share to solve the issue, which our customers love. Absolutely recommend this tool to everybody. Amir Ghorbani CEO, Swoop Cardina is a fantastic time saver that has helped us onboard customers much more quickly and seamlessly than before. Customers have told us that they love our ability to accurately guide them through their questions rather than having to struggle through which screens they’re on or which buttons to click. Ben Gobar Head of Servicing, Cherry Cardina allows us to help our customers directly, and is instrumental to our workflow by giving us the ability to see in real-time how users engage with BlueReceipt. Our customers have expressed that they love having the ability to simply call us and automatically get their problems solved. I’m excited to see the progression in the product! George Klein CEO, BlueReceipt Cardina is an indispensable part of how we interact with our customers. We use it in every onboarding and support call; it’s a night and day improvement vs. zoom screenshare. The team is also great — they are super responsive to feedback and product questions. Ben Stein Co-founder, Keeper Cardina is dead simple and lightning fast. It helps us cut through a lot of wasted time with setting up a traditional screenshare, and makes our customers more comfortable and confident, knowing that we’re right there with cutting-edge support if needed. And the team provides friendly support, quick and helpful service — always. Paul Moore Product Support, Follow Up Boss PSA: everyone absolutely needs to use Cardina — it’s helped us convert leads into customers who spend $1000s with us every year. Without a tool like this we were losing customers, we would sometimes spend up to 30-60 minutes to solve issues for users who weren’t tech-savvy. The instant that we got Cardina, everything changed — now the customers just call us on the phone, we ask them to grant permission and help them submit their projects in less than five minutes. There’s no better way to boost your success op than Cardina. Trust me and install it — you can thank me later. Alex Tilici Founder, VS24 Cardina has been game-changing for us. The platform has saved countless hours of walking clients through sharing their screen and undeniably reduced the learning curve for customers trying our product for the first time. When we first send a control request, customers are often surprised by the feature and how easy it makes the product support experience. One client mentioned to me, "that's amazing, you guys should sell that system". Cardina has saved us a tremendous amount of time and solidified our brand as a forward-thinking, support-focused technology company. Nick Head Account Manager, Cuboh I love Cardina and can’t imagine onboarding or supporting customers without it. Previously, our onboarding would require painfully setting up a screenshare with operators who have a difficult time using Zoom. Cardina made it as simple as calling them on the phone, and viewing their screen on Cardina — no frustration required. It’s totally changed customer support as well, since we skip the back-and-forth Loom videos and just jump straight into a Cardina screen share to solve the issue, which our customers love. Absolutely recommend this tool to everybody. Amir Ghorbani CEO, Swoop Cardina is a fantastic time saver that has helped us onboard customers much more quickly and seamlessly than before. Customers have told us that they love our ability to accurately guide them through their questions rather than having to struggle through which screens they’re on or which buttons to click. Ben Gobar Head of Servicing, Cherry Cardina allows us to help our customers directly, and is instrumental to our workflow by giving us the ability to see in real-time how users engage with BlueReceipt. Our customers have expressed that they love having the ability to simply call us and automatically get their problems solved. I’m excited to see the progression in the product! George Klein CEO, BlueReceipt Cardina is an indispensable part of how we interact with our customers. We use it in every onboarding and support call; it’s a night and day improvement vs. zoom screenshare. The team is also great — they are super responsive to feedback and product questions. Ben Stein Co-founder, Keeper See more customer love→ Tools to satisfy even the most demanding customers Draw Request control The security your CTO demandsWe take privacy (and your customers’ privacy) seriously. That’s why Cardina was built from the ground up to secure your most sensitive data.Our security measures→ See what you need to see, and nothing else Control what agents can see with complete granularity Passwords and certain sensitive fields are automatically hidden Any element can be blocked by adding a single attribute Configurable permissions and logging Cardina only shares the webpage by default – excluding personal notifications or other applications Users can revoke viewing permissions at any point Full audit log visibility into agent actions Compliant with global data protection and security frameworks SOC 2 Type II General Data Protection Regulation (GDPR) California Consumer Privacy Act (CCPA) Health Insurance Portability and Accountability Act (HIPAA) Integrates with your existing tools Cardina integrates seamlessly with your existing tools, so you can engage with customers and get a comprehensive view of their digital experience from anywhere. Works with everything Cardina works on all of your users' devices and with the latest web technologies, regardless of language or framework. React Iframe Canvas Styled Components Safari CSSOM Firefox Emotion Vue Chrome Shadow DOM Edge Angular Ready to get started? Create an account instantly, and supercharge how you help customers. Get started on our free plan with no credit card required. Sign up for free→ Get a demo Find your plan Simple, transparent pricing for startups to enterprises. See pricing→ Set up Cardina Get up and running in as little as 5 minutes. See docs→ Caldera Labs Inc. 298 5th Avenue, 7th Floor New York, NY 10001. USA Resources SecurityPricingCompanyDocumentationCustomersBlogSystem StatusTerms of ServicePrivacy Policy Contact @CohereHQJobssales@cohere.iosupport@cohere.io