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BEN EDELMAN

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Ben is the Chief Economist for Web Experiences, Strategy, and Policy at
Microsoft, where he writes about — and advises the company about — a variety of
questions at the intersection of software, strategy, economics, and public
policy. Ben was previously an associate professor at the Harvard Business School
where he studied and taught about the economics of online markets — combining
software engineering with legal and economic analysis, aiming to understand both
how online markets function and also how they might improve. Full biography.

Research by category:

 * ad platforms
 * advertising
 * advertising fraud
 * adware
   * anti-spyware
   * installation methods
   * litigation
   * loyalty
   * regulation and legislation
   * revenue sources
   * toolbars
 * affiliate marketing
 * bias
 * artificial intelligence
 * certifications
 * competition
 * consumer protection
 * copyright
 * data portability
 * decentralized marketplaces
 * deception
 * disclosures
 * display marketing
 * domain names
   * enforcement
   * ICANN meetings
   * institutions
   * registrar competition
   * registries
   * typosquatting
   * whois
 * entrepreneurship
 * filtering
 * internet infrastructure
   * IP addresses
 * license agreements
 * marketing
 * marketplaces
 * naming names
 * network effects
 * payments
 * policy
 * privacy
 * regulation
 * retransmission
 * search engines
 * security
   * client security
   * network security
   * server security
   * social engineering
   * advertising security
   * security exploits
   * security flaws
   * economics of security
   * looking inside black boxes
   * regulation and legislation
 * trademark
 * transportation
   * aviation
   * PRT
   * ride-hailing
 * trust
 * adult
 * kids
 * genres
   * academic articles
     * CS and IS
     * economics
     * law
     * management
   * teaching materials
   * litigation
   * testimony
 * specific companies
   * Airbnb
   * Facebook
   * Google
   * Groupon
   * Microsoft
   * Uber
   * Yahoo
 * site admin

Browse all entries. Site search.

Recent research:

 * Impact of M365 Copilot on Legal Work at Microsoft in artificial intelligence,
   Microsoft
 * Early LLM-based Tools for Enterprise Information Workers Likely Provide
   Meaningful Boosts to Productivity in artificial intelligence, Microsoft
 * Randomized Controlled Trials for Microsoft Copilot for Security updated March
   29, 2024 in artificial intelligence, client security, network security,
   Microsoft
 * Sound Like Me: Findings from a Randomized Experiment in artificial
   intelligence, Microsoft
 * Measuring the Impact of AI on Information Worker Productivity in artificial
   intelligence, Microsoft
 * Edelman v. Harvard in site admin
 * Southwest Airlines – “class waiver” in consumer protection, aviation,
   litigation
 * Alaska Airlines – missing baggage fee disclosures in consumer protection,
   aviation, litigation
 * American Airlines – price advertising violations (2022) in consumer
   protection, aviation, litigation
 * American Airlines – price advertising violations (2021) in consumer
   protection, aviation, litigation
 * Delta – refusal to refund TSA fees in consumer protection, aviation,
   litigation
 * Multinationals in the Digital Economy in policy, economics

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