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90-Day Sales Manager | Trust Center
 * Monitoring




MONITORING

Continuously monitored by Secureframe


CHANGE MANAGEMENT

 * Production Data Use is Restricted
 * Change Management Policy
 * Secure Development Policy

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AVAILABILITY

 * Testing the Business Continuity and Disaster Recovery Plan
 * Automated Backup Process
 * Business Continuity and Disaster Recovery Policy

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ORGANIZATIONAL MANAGEMENT

 * Acceptable Use Policy
 * Background Checks
 * Information Security Policy

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CONFIDENTIALITY

 * Data Retention and Disposal Policy
 * Retention of Customer Data
 * Access to Customer Data is Restricted

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VULNERABILITY MANAGEMENT

 * Vulnerability and Patch Management Policy
 * Vulnerability Scanning


INCIDENT RESPONSE

 * Incident Response Plan Testing
 * Incident Response Plan
 * Lessons Learned


RISK ASSESSMENT

 * Vendor Risk Assessment
 * Risk Assessment
 * Risk Assessment and Treatment Policy

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NETWORK SECURITY

 * Endpoint Security
 * Network Security Policy
 * Automated Alerting for Security Events

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ACCESS SECURITY

 * Encryption and Key Management Policy
 * Complex Passwords
 * Administrative Access is Restricted

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PHYSICAL SECURITY

 * Physical Security Policy

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MONITORING




CHANGE MANAGEMENT

Production Data Use is Restricted
Production data is not used in the development and testing environments, unless
required for debugging customer issues.
Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and
approving of system, network, security, and infrastructure changes.
Secure Development Policy
A Secure Development Policy defines the requirements for secure software and
system development and maintenance.
Software Change Testing
Software changes are tested prior to being deployed into production.
Segregation of Environments
Development, staging, and production environments are segregated.
Approval for System Changes
System changes are approved by at least 1 independent person prior to deployment
into production.
Configuration and Asset Management Policy
A Configuration and Asset Management Policy governs configurations for new
sensitive systems
Baseline Configurations
Baseline configurations and codebases for production infrastructure, systems,
and applications are securely managed.


AVAILABILITY

Testing the Business Continuity and Disaster Recovery Plan
The Business Continuity and Disaster Recovery Plan is periodically tested via
tabletop exercises or equivalents. When necessary, Management makes changes to
the Business Continuity and Disaster Recovery Plan based on the test results.
Automated Backup Process
Full backups are performed and retained in accordance with the Business
Continuity and Disaster Recovery Policy.
Business Continuity and Disaster Recovery Policy
Business Continuity and Disaster Recovery Policy governs required processes for
restoring the service or supporting infrastructure after suffering a disaster or
disruption.
Backup Restoration Testing
Backed-up data is restored to a non-production environment at least annually to
validate the integrity of backups.
Uptime and Availability Monitoring
System tools monitors for uptime and availability based on predetermined
criteria.
High Availability Configuration
The system is configured for high availability to support continuous
availability, when applicable.


ORGANIZATIONAL MANAGEMENT

Acceptable Use Policy
An Acceptable Use Policy defines standards for appropriate and secure use of
company hardware and electronic systems including storage media, communication
tools and internet access.
Background Checks
Background checks or their equivalent are performed before or promptly after a
new hires start date, as permitted by local laws.
Information Security Policy
An Information Security Policy establishes the security requirements for
maintaining the security, confidentiality, integrity, and availability of
applications, systems, infrastructure, and data.
Personnel Acknowledge Security Policies
Internal personnel review and accept applicable information security policies at
least annually.
Roles and Responsibilities
Information security roles and responsibilities are outlined for personnel
responsible for the security, availability, and confidentiality of the system.
Internal Control Monitoring
A continuous monitoring solution monitors internal controls used in the
achievement of service commitments and system requirements.
Information Security Program Review
Management is responsible for the design, implementation, and management of the
organization’s security policies and procedures. The policies and procedures
are reviewed by management at least annually.
Cybersecurity Insurance
Cybersecurity insurance has been procured to help minimize the financial impact
of cybersecurity loss events.
Disciplinary Action
Personnel who violate information security policies are subject to disciplinary
action and such disciplinary action is clearly documented in one or more
policies.
Performance Review Policy
A Performance Review Policy provides personnel context and transparency into
their performance and career development processes.
Code of Conduct
A Code of Conduct outlines ethical expectations, behavior standards, and
ramifications of noncompliance.
Internal Control Policy
An Internal Control Policy identifies how a system of controls should be
maintained to safeguard assets, promote operational efficiency, and encourage
adherence to prescribed managerial policies.
Security Awareness Training
Internal personnel complete annual training programs for information security to
help them understand their obligations and responsibilities related to security.
Organizational Chart
Management maintains a formal organizational chart to clearly identify positions
of authority and the lines of communication, and publishes the organizational
chart to internal personnel.


CONFIDENTIALITY

Data Retention and Disposal Policy
A Data Retention and Disposal Policy specifies how customer data is to be
retained and disposed of based on compliance requirements and contractual
obligations.
Retention of Customer Data
Procedures are in place to retain customer data based on agreed-upon customer
requirements or in line with information security policies.
Access to Customer Data is Restricted
Access to, erasure of, or destruction of customer data is restricted to
personnel that need access based on the principle of least privilege.
Data Classification Policy
A Data Classification Policy details the security and handling protocols for
sensitive data.
Disposal of Customer Data
Upon customer request, Company requires that data that is no longer needed from
databases and other file stores is removed in accordance with agreed-upon
customer requirements.


VULNERABILITY MANAGEMENT

Vulnerability and Patch Management Policy
A Vulnerability Management and Patch Management Policy outlines the processes to
efficiently respond to identified vulnerabilities.
Vulnerability Scanning
Vulnerability scanning is performed on production infrastructure systems, and
identified deficiencies are remediated on a timely basis.


INCIDENT RESPONSE

Incident Response Plan Testing
The Incident Response Plan is periodically tested via tabletop exercises or
equivalents. When necessary, Management makes changes to the Incident Response
Plan based on the test results.
Incident Response Plan
An Incident Response Plan outlines the process of identifying, prioritizing,
communicating, assigning and tracking confirmed incidents through to resolution.
Lessons Learned
After any identified security incident has been resolved, management provides a
"Lessons Learned" document to the team in order to continually improve security
and operations.


RISK ASSESSMENT

Vendor Risk Assessment
New vendors are assessed in accordance with the Vendor Risk Management Policy
prior to engaging with the vendor. Reassessment occurs at least annually.
Risk Assessment
Formal risk assessments are performed, which includes the identification of
relevant internal and external threats related to security, availability,
confidentiality, and fraud, and an analysis of risks associated with those
threats.
Risk Assessment and Treatment Policy
A Risk Assessment and Treatment Policy governs the process for conducting risk
assessments to account for threats, vulnerabilities, likelihood, and impact with
respect to assets, team members, customers, vendors, suppliers, and partners.
Risk tolerance and strategies are also defined in the policy.
Risk Register
A risk register is maintained, which records the risk mitigation strategies for
identified risks, and the development or modification of controls consistent
with the risk mitigation strategy.
Vendor Risk Management Policy
A Vendor Risk Management Policy defines a framework for the onboarding and
management of the vendor relationship lifecycle.


NETWORK SECURITY

Endpoint Security
Company endpoints are managed and configured with a strong password policy,
anti-virus, and hard drive encryption
Network Security Policy
A Network Security Policy identifies the requirements for protecting information
and systems within and across networks.
Automated Alerting for Security Events
Alerting software is used to notify impacted teams of potential security events.
Network Traffic Monitoring
Security tools are implemented to provide monitoring of network traffic to the
production environment.
Restricted Port Configurations
Configurations ensure available networking ports, protocols, services, and
environments are restricted as necessary, including firewalls.


ACCESS SECURITY

Encryption and Key Management Policy
An Encryption and Key Management Policy supports the secure encryption and
decryption of app secrets, and governs the use of cryptographic controls.
Complex Passwords
Personnel are required to use strong, complex passwords and a second form of
authentication to access sensitive systems, networks, and information
Administrative Access is Restricted
Administrative access to production infrastructure is restricted based on the
principle of least privilege.
Asset Inventory
A list of system assets, components, and respective owners are maintained and
reviewed at least annually
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and
information
Access to Product is Restricted
Non-console access to production infrastructure is restricted to users with a
unique SSH key or access key
Encryption-in-Transit
Service data transmitted over the internet is encrypted-in-transit.
Encryption-at-Rest
Service data is encrypted-at-rest.
Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to
applicable systems, data, and networks.
Removal of Access
Upon termination or when internal personnel no longer require access, system
access is removed, as applicable.
User Access Reviews
System owners conduct scheduled user access reviews of production servers,
databases, and applications to validate internal user access is commensurate
with job responsibilities.
Least Privilege in Use
Users are provisioned access to systems based on principle of least privilege.


PHYSICAL SECURITY

Physical Security Policy
A Physical Security Policy that details physical security requirements for the
company facilities is in place.


COMMUNICATIONS

Terms of Service
Terms of Service or the equivalent are published or shared to external users.
Confidential Reporting Channel
A confidential reporting channel is made available to internal personnel and
external parties to report security and other identified concerns.
Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy
details the company's privacy commitments.
Description of Services
Descriptions of the company's services and systems are available to both
internal personnel and external users.
Communication of Security Commitments
Security commitments and expectations are communicated to both internal
personnel and external users via the company's website.
Communication of Critical Information
Critical information is communicated to external parties, as applicable.