telkom.eyerys.co.za Open in urlscan Pro
102.220.87.156  Public Scan

URL: https://telkom.eyerys.co.za/surveys/display/6540e4eb-87c4-4eb6-993c-2623ac150c8c?o=935d797f-47e8-4da2-ac11-6bb18b01169d&r=4f...
Submission: On December 09 via api from NL — Scanned from NL

Form analysis 2 forms found in the DOM

POST /surveys/display/6540e4eb-87c4-4eb6-993c-2623ac150c8c?o=935d797f-47e8-4da2-ac11-6bb18b01169d&r=4f7aff14-ee80-41d8-98df-332129566cf0

<form action="/surveys/display/6540e4eb-87c4-4eb6-993c-2623ac150c8c?o=935d797f-47e8-4da2-ac11-6bb18b01169d&amp;r=4f7aff14-ee80-41d8-98df-332129566cf0" class="eyerys topLabel page" id="QuestionDisplayForm" method="post" accept-charset="utf-8">
  <div style="display:none;"><input type="hidden" name="_method" value="POST"><input type="hidden" name="data[_Token][key]"
      value="477c4c0b3565c276479b172b3afd76b86e3d6f923a5d29a2c6a77afeeed91bb0808452272d50c9800c7e10af35678af80280596efa42d81ece1860b329de171a" id="Token998258125" autocomplete="off"></div>
  <h4 class="public_survey_heading">Please offer us your feedback</h4>
  <p class="public_survey_subheading"></p>
  <p class="muted public_survey_description"></p>
  <!-- Progress Indicator -->
  <div class="progress progress-striped active public_survey_progress_bar">
    <div class="bar" id="progressbar" style="width: 1%;"></div>
  </div>
  <div>
    <p class="pull-right muted public_survey_time_count">
      <small> <span id="remaining">Estimated 3 minute(s) remaining</span></small>
    </p>
    <div class="public_survey_clearfix_1" style="clear: both"></div>
  </div>
  <!-- Page Contents -->
  <div style="min-height: 100px;" class="public_survey_contents">
    <div id="page" style="display: block;">
      <div class="question-block question-block-nps" id="6540e4eb-8328-4aa9-bf31-2623ac150c8c" data-confirmation-enabled="false" data-response-type="5" data-display-type="3" s_location="pg1_or1">
        <input type="hidden" class="confirmed" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][confirmed]" value="">
        <input type="hidden" class="confirmation-response" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][confirmation_response]" value="">
        <h5>How likely are you to recommend Telkom to someone else?</h5>
        <p class="muted">On a scale of 0 to 10 where 0 = very unlikely, to 10 = very likely</p>
        <label class="media-label nps">
          <input type="radio" class="rating" value="0" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-0.png" alt="0">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="1" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-1.png" alt="1">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="2" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-2.png" alt="2">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="3" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-3.png" alt="3">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="4" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-4.png" alt="4">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="5" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-5.png" alt="5">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="6" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-6.png" alt="6">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="7" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-7.png" alt="7">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="8" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-8.png" alt="8">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="9" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-9.png" alt="9">
        </label>
        <label class="media-label nps">
          <input type="radio" class="rating" value="10" name="data[answer][6540e4eb-8328-4aa9-bf31-2623ac150c8c][numeric][]">
          <img src="/files/uploads/media_questions/65313ccd-797c-4d1c-91e4-4fd8ac150c8c/65313ccd-797c-4d1c-91e4-4fd8ac150c8c-10.png" alt="10">
        </label>
      </div>
      <input type="hidden" name="data[existing][6540e4eb-8328-4aa9-bf31-2623ac150c8c]" value="false" id="existing">
      <div class="question-block question-block-rating" id="6540e4eb-3b40-428c-8bac-2623ac150c8c" data-confirmation-enabled="false" data-response-type="3" data-display-type="3" s_location="pg1_or2">
        <h5>How easy is it to use your Telkom 8ta more service?</h5>
        <p class="muted">On a scale of 1 to 5 where 1 = very difficult, to 5 = very easy</p>
        <input type="hidden" class="confirmed" name="data[answer][6540e4eb-3b40-428c-8bac-2623ac150c8c][confirmed]" value="">
        <input type="hidden" class="confirmation-response" name="data[answer][6540e4eb-3b40-428c-8bac-2623ac150c8c][confirmation_response]" value="">
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-3b40-428c-8bac-2623ac150c8c][numeric][]" value="1">
          <img src="/files/uploads/media_questions/65313cf7-d9dc-42fd-a17f-50f5ac150c8c/65313cf7-d9dc-42fd-a17f-50f5ac150c8c-1.png" alt="1">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-3b40-428c-8bac-2623ac150c8c][numeric][]" value="2">
          <img src="/files/uploads/media_questions/65313cf7-d9dc-42fd-a17f-50f5ac150c8c/65313cf7-d9dc-42fd-a17f-50f5ac150c8c-2.png" alt="2">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-3b40-428c-8bac-2623ac150c8c][numeric][]" value="3">
          <img src="/files/uploads/media_questions/65313cf7-d9dc-42fd-a17f-50f5ac150c8c/65313cf7-d9dc-42fd-a17f-50f5ac150c8c-3.png" alt="3">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-3b40-428c-8bac-2623ac150c8c][numeric][]" value="4">
          <img src="/files/uploads/media_questions/65313cf7-d9dc-42fd-a17f-50f5ac150c8c/65313cf7-d9dc-42fd-a17f-50f5ac150c8c-4.png" alt="4">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-3b40-428c-8bac-2623ac150c8c][numeric][]" value="5">
          <img src="/files/uploads/media_questions/65313cf7-d9dc-42fd-a17f-50f5ac150c8c/65313cf7-d9dc-42fd-a17f-50f5ac150c8c-5.png" alt="5">
        </label>
        <div style="clear: both;"></div>
      </div>
      <input type="hidden" name="data[existing][6540e4eb-3b40-428c-8bac-2623ac150c8c]" value="false" id="existing">
      <div class="question-block question-block-rating" id="6540e4eb-49f0-4ab6-b6ae-2623ac150c8c" data-confirmation-enabled="false" data-response-type="3" data-display-type="3" s_location="pg1_or3">
        <h5>Overall, how satisfied were you with Telkom as a service provider?</h5>
        <p class="muted">On a scale of 1 to 5 where 1 = very dissatisfied, to 5 = very satisfied</p>
        <input type="hidden" class="confirmed" name="data[answer][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c][confirmed]" value="">
        <input type="hidden" class="confirmation-response" name="data[answer][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c][confirmation_response]" value="">
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c][numeric][]" value="1">
          <img src="/files/uploads/media_questions/65313d77-6b0c-468a-b032-52a3ac150c8c/65313d77-6b0c-468a-b032-52a3ac150c8c-1.png" alt="1">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c][numeric][]" value="2">
          <img src="/files/uploads/media_questions/65313d77-6b0c-468a-b032-52a3ac150c8c/65313d77-6b0c-468a-b032-52a3ac150c8c-2.png" alt="2">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c][numeric][]" value="3">
          <img src="/files/uploads/media_questions/65313d77-6b0c-468a-b032-52a3ac150c8c/65313d77-6b0c-468a-b032-52a3ac150c8c-3.png" alt="3">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c][numeric][]" value="4">
          <img src="/files/uploads/media_questions/65313d77-6b0c-468a-b032-52a3ac150c8c/65313d77-6b0c-468a-b032-52a3ac150c8c-4.png" alt="4">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c][numeric][]" value="5">
          <img src="/files/uploads/media_questions/65313d77-6b0c-468a-b032-52a3ac150c8c/65313d77-6b0c-468a-b032-52a3ac150c8c-5.png" alt="5">
        </label>
        <div style="clear: both;"></div>
      </div>
      <input type="hidden" name="data[existing][6540e4eb-49f0-4ab6-b6ae-2623ac150c8c]" value="false" id="existing">
      <div class="question-block" id="3d61a25d-d234-4966-bf41-5bf47a3eabdc" s_location="pg1_or4">
        <h5>How satisfied are you with the following?</h5>
        <p class="muted">On a scale of 1 to 5 where 1 = very dissatisfied, to 5 = very satisfied</p>
        <table class="table table-hover table-bordered">
          <thead>
            <tr>
              <th>&nbsp;</th>
              <th style="text-align: center">1</th>
              <th style="text-align: center">2</th>
              <th style="text-align: center">3</th>
              <th style="text-align: center">4</th>
              <th style="text-align: center">5</th>
            </tr>
          </thead>
          <tbody>
            <tr>
              <td>Network speed</td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-95cc-4ce9-921a-0610ac150c8c][numeric][]" value="1">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-95cc-4ce9-921a-0610ac150c8c][numeric][]" value="2">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-95cc-4ce9-921a-0610ac150c8c][numeric][]" value="3">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-95cc-4ce9-921a-0610ac150c8c][numeric][]" value="4">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-95cc-4ce9-921a-0610ac150c8c][numeric][]" value="5">
              </td>
            </tr>
            <tr>
              <td>Network coverage</td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-d900-4244-be7f-0610ac150c8c][numeric][]" value="1">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-d900-4244-be7f-0610ac150c8c][numeric][]" value="2">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-d900-4244-be7f-0610ac150c8c][numeric][]" value="3">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-d900-4244-be7f-0610ac150c8c][numeric][]" value="4">
              </td>
              <td style="text-align: center; vertical-align: middle;"> <input type="radio" name="data[answer][3d61a25d-d234-4966-bf41-5bf47a3eabdc][matrix][6481a16a-d900-4244-be7f-0610ac150c8c][numeric][]" value="5">
              </td>
            </tr><input type="hidden" name="data[survey_question_id]" value="3d61a25d-d234-4966-bf41-5bf47a3eabdc" id="survey_question_id">
          </tbody>
        </table>
      </div>
      <input type="hidden" name="data[existing][3d61a25d-d234-4966-bf41-5bf47a3eabdc]" value="false" id="existing">
      <div class="question-block question-block-rating" id="6540e4eb-1994-4cb5-90c9-2623ac150c8c" data-confirmation-enabled="false" data-response-type="3" data-display-type="3" s_location="pg1_or5">
        <h5>How would you rate the value for money of your Telkom 8ta more service?</h5>
        <p class="muted">On a scale of 1 to 5 where 1 = very dissatisfied, to 5 = very satisfied</p>
        <input type="hidden" class="confirmed" name="data[answer][6540e4eb-1994-4cb5-90c9-2623ac150c8c][confirmed]" value="">
        <input type="hidden" class="confirmation-response" name="data[answer][6540e4eb-1994-4cb5-90c9-2623ac150c8c][confirmation_response]" value="">
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-1994-4cb5-90c9-2623ac150c8c][numeric][]" value="1">
          <img src="/files/uploads/media_questions/65313e2f-8094-49e6-b63a-535dac150c8c/65313e2f-8094-49e6-b63a-535dac150c8c-1.png" alt="1">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-1994-4cb5-90c9-2623ac150c8c][numeric][]" value="2">
          <img src="/files/uploads/media_questions/65313e2f-8094-49e6-b63a-535dac150c8c/65313e2f-8094-49e6-b63a-535dac150c8c-2.png" alt="2">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-1994-4cb5-90c9-2623ac150c8c][numeric][]" value="3">
          <img src="/files/uploads/media_questions/65313e2f-8094-49e6-b63a-535dac150c8c/65313e2f-8094-49e6-b63a-535dac150c8c-3.png" alt="3">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-1994-4cb5-90c9-2623ac150c8c][numeric][]" value="4">
          <img src="/files/uploads/media_questions/65313e2f-8094-49e6-b63a-535dac150c8c/65313e2f-8094-49e6-b63a-535dac150c8c-4.png" alt="4">
        </label>
        <label class="media-label rating">
          <input type="radio" class="rating" name="data[answer][6540e4eb-1994-4cb5-90c9-2623ac150c8c][numeric][]" value="5">
          <img src="/files/uploads/media_questions/65313e2f-8094-49e6-b63a-535dac150c8c/65313e2f-8094-49e6-b63a-535dac150c8c-5.png" alt="5">
        </label>
        <div style="clear: both;"></div>
      </div>
      <input type="hidden" name="data[existing][6540e4eb-1994-4cb5-90c9-2623ac150c8c]" value="false" id="existing">
      <div class="question-block" id="6540e4eb-ee08-49b1-8a8c-2623ac150c8c" s_location="pg1_or6">
        <h5>What do you use your Telkom 8ta more service for most?</h5>
        <p class="muted">(Select all that apply)</p>
        <div>
          <div class="checkbox">
            <input type="checkbox" id="6540e4eb-ee08-49b1-8a8c-2623ac150c8c" name="data[answer][6540e4eb-ee08-49b1-8a8c-2623ac150c8c][numeric][]" class=" checkOther_6540e4eb-ee08-49b1-8a8c-2623ac150c8c" value="6531404a-6e50-4485-a8c4-5bd4ac150c8c"
              title="Social Media" []=""> Social Media
          </div>
          <div class="checkbox">
            <input type="checkbox" id="6540e4eb-ee08-49b1-8a8c-2623ac150c8c" name="data[answer][6540e4eb-ee08-49b1-8a8c-2623ac150c8c][numeric][]" class=" checkOther_6540e4eb-ee08-49b1-8a8c-2623ac150c8c" value="6531404a-7e8c-4781-a786-5bd4ac150c8c"
              title="Streaming content" []=""> Streaming content
          </div>
          <div class="checkbox">
            <input type="checkbox" id="6540e4eb-ee08-49b1-8a8c-2623ac150c8c" name="data[answer][6540e4eb-ee08-49b1-8a8c-2623ac150c8c][numeric][]" class=" checkOther_6540e4eb-ee08-49b1-8a8c-2623ac150c8c" value="6531404a-3874-403a-b3d0-5bd4ac150c8c"
              title="Searching the Internet" []=""> Searching the Internet
          </div>
          <div class="checkbox">
            <input type="checkbox" id="6540e4eb-ee08-49b1-8a8c-2623ac150c8c" name="data[answer][6540e4eb-ee08-49b1-8a8c-2623ac150c8c][numeric][]" class=" checkOther_6540e4eb-ee08-49b1-8a8c-2623ac150c8c" value="6531404a-c0c0-4c0c-b619-5bd4ac150c8c"
              title="Email/Messaging" []=""> Email/Messaging
          </div>
          <div class="checkbox">
            <input type="checkbox" id="6540e4eb-ee08-49b1-8a8c-2623ac150c8c" name="data[answer][6540e4eb-ee08-49b1-8a8c-2623ac150c8c][numeric][]" class=" checkOther_6540e4eb-ee08-49b1-8a8c-2623ac150c8c" value="6531404a-8980-458f-b77c-5bd4ac150c8c"
              title="Downloading files" []=""> Downloading files
          </div>
          <div class="checkbox">
            <input type="checkbox" id="6540e4eb-ee08-49b1-8a8c-2623ac150c8c" name="data[answer][6540e4eb-ee08-49b1-8a8c-2623ac150c8c][numeric][]" class=" checkOther_6540e4eb-ee08-49b1-8a8c-2623ac150c8c" value="6531404a-7950-4d4f-86e9-5bd4ac150c8c"
              title="Gaming" []=""> Gaming
          </div>
          <div class="checkbox">
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Text Content

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PLEASE OFFER US YOUR FEEDBACK







Estimated 3 minute(s) remaining



HOW LIKELY ARE YOU TO RECOMMEND TELKOM TO SOMEONE ELSE?

On a scale of 0 to 10 where 0 = very unlikely, to 10 = very likely

HOW EASY IS IT TO USE YOUR TELKOM 8TA MORE SERVICE?

On a scale of 1 to 5 where 1 = very difficult, to 5 = very easy



OVERALL, HOW SATISFIED WERE YOU WITH TELKOM AS A SERVICE PROVIDER?

On a scale of 1 to 5 where 1 = very dissatisfied, to 5 = very satisfied



HOW SATISFIED ARE YOU WITH THE FOLLOWING?

On a scale of 1 to 5 where 1 = very dissatisfied, to 5 = very satisfied

  12345 Network speed Network coverage

HOW WOULD YOU RATE THE VALUE FOR MONEY OF YOUR TELKOM 8TA MORE SERVICE?

On a scale of 1 to 5 where 1 = very dissatisfied, to 5 = very satisfied



WHAT DO YOU USE YOUR TELKOM 8TA MORE SERVICE FOR MOST?

(Select all that apply)

Social Media
Streaming content
Searching the Internet
Email/Messaging
Downloading files
Gaming
Making voice calls
Other



HOW WELL DOES OUR PRODUCT MEET YOUR NEEDS?

On a scale of 1 to 5 where 1 = not well at all, to 5 = very well



IS THERE ANYTHING ABOUT YOUR TELKOM 8TA MORE SERVICE THAT YOU WOULD CHANGE?



1500 characters left

HOW MUCH DO YOU AGREE WITH THE FOLLOWING STATEMENT? "TELKOM IS A COMPANY THAT I
CAN TRUST".

On a scale of 1 to 5 where 1 = very much disagree, to 5 = very much agree



IS THE INFORMATION WE ARE SHARING THROUGH OUR SOCIAL MEDIA PLATFORMS RELEVANT TO
YOUR LIFESTYLE?



Yes
No
I don't know



IF YOU COMPARE OUR PRODUCTS TO OUR COMPETITORS, HOW WOULD YOU RATE THE
FOLLOWING?

On a scale of 1 to 5 where 1 = very dissatisfied, to 5 = very satisfied

  12345 Quality Value

ARE YOU AWARE OF OUR SUMMER CAMPAIGN AS SHOWN BELOW?




Yes No

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QUESTION REVIEW


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