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EASYPOST PRIVACY POLICY

Last updated: August 12, 2024


PRIVACY POLICYLINK

This Privacy Policy for Simpler Postage, Inc. (d/b/a EasyPost) (“Company”, “we”,
“us” “our”) describes how we collect, use and disclose information about users
of our website (www.easypost.com) and our mobile and desktop applications and
platform, services, tools and features, including when interacting with us in
the context of an application for employment or in a “business to business”
capacity, including when we conduct a transaction or communicate with a
representative of our business partners, vendors and other companies we do
business with (collectively, the “Services”). For the purposes of this Privacy
Policy, “you” and “your” means you as the user of the Services, a job applicant
or a representative of a company with whom we do business.

This Privacy Policy does not apply to any third-party carriers or any
third-party applications or software that integrate with the Services through
the EasyPost platform (“Third-Party Services”), or any other third-party
products, services, or businesses.

Please read this Privacy Policy carefully. By using, accessing, or downloading
any of the Services, you agree to the collection, use, and disclosure of your
information as described in this Privacy Policy. If you do not agree to this
Privacy Policy, please do not use, access, or download any of the Services.


1. UPDATING THIS PRIVACY POLICYLINK

We may modify this Privacy Policy from time to time in which case we will update
the “Last Revised” date at the top of this Privacy Policy. If we make material
changes to the way in which we use information we collect, we will use
reasonable efforts to notify you (such as by emailing you at the last email
address you provided us, by posting notice of such changes on the Services, or
by other means consistent with applicable law) and will take additional steps as
required by applicable law. If you do not agree to any updates to this Privacy
Policy, please do not access or continue to use the services.


2. COMPANY’S COLLECTION AND USE OF INFORMATIONLINK

When you access or use the Services, we collect certain categories of
information about you from a variety of sources.

Some features of the Services may require you to directly enter certain
information about yourself, your customers, or other end users. You may elect
not to provide this information, but doing so may prevent you from using or
accessing these features. Information that you directly submit through our
Services may include:

 * Basic contact details, such as name, email address, phone number, and address
   for you, your customers, or other end users.
 * Account information to maintain and secure your account with us. If you
   choose to use the Services and register an account, you are responsible for
   keeping your account credentials safe. We highly recommend that you do not
   share your username, password, or other access details with anyone else. If
   you believe your account has been compromised, please contact us immediately.
 * Applicant details to evaluate your candidacy and process your application for
   employment.
 * Any other information you choose to include in communications with us,
   including, for example, when purchasing labels or other products or services,
   sending a message through the Contact Sales web form or other online forms,
   requesting support or making customer service inquiries, or interacting with
   our social media accounts.

If you choose to register an account with us, we also automatically collect
certain information about your interaction with the Services (“Usage Data”). To
do this, we may use cookies, web beacons / clear gifs, and other geolocation
tracking technologies (“Tracking Technologies”), including through the use of
third-party providers and their tools, such as Stripe, Inc. We may also collect
and analyze information, including both transactional data and advanced fraud
detection indicators (device and activity signals), that helps us to identify
bad actors and internet bots. Usage Data may include:

 * Unique device identifier;
 * Device type, such as your phone, computer, or tablet;
 * IP address;
 * Browser type;
 * Date and time stamps, such as the date and time you first accessed the
   Services;
 * Operating system;
 * Log data;
 * Precise location; and
 * Other information regarding your interaction with the Services, such as
   clickstream data and ad impressions.

We use the information we collect directly and automatically for the following
purposes:

 * To create, maintain and secure your account;
 * To complete transactions and provide you with product(s) and/or service(s)
   that you have requested, including through the sharing of information with
   third-party carriers as directed;
 * To complete billing, account management, and perform other administrative
   matters and/or to process payments from you;
 * To evaluate your candidacy and process your application for employment;
 * To send service notices, provide customer support, and to market to you;
 * To prevent or address service errors and security or technical issues;
 * To facilitate your engagement with the Services, personalize your experience,
   monitor and analyze trends in connection with the Services and conduct
   internal research and development; and
 * To provide, improve and develop the Services and our product offerings.

We may obtain information about you from outside sources. Such information may
include:

 * Information we collect about you from other sources, such as:
   * Career websites, such as LinkedIn, Monster, or Indeed, which are used to
     process your application for employment; and
   * Websites, such as ZoomInfo, Seamless.AI, LinkedIn, or other marketing
     databases, which are used to better customize advertising and marketing to
     you.
 * Information from third parties that you choose to share with us, for example:
   * When you choose to link your account with any third-party carrier, such as
     the United States Postal Service, Federal Express, or UPS. This information
     is used to complete transaction(s) and provide you with the Services you
     requested as well as other account management purposes.

Any information we receive from outside sources will be treated in accordance
with this Privacy Policy. We are not responsible or liable for the accuracy of
the information provided to us by third parties and are not responsible for any
third party’s policies or practices. See Section 6 below for more information.

In addition to the foregoing, we may use any of the above information to comply
with any applicable legal obligations, to enforce any applicable terms of
service, to protect or defend the Services, our rights, the rights of our users
or others, and to combat fraud or other protect the operations of our business.


3. HOW THE COMPANY DISCLOSES YOUR INFORMATIONLINK

In certain circumstances, we may disclose your information to third parties for
legitimate purposes subject to this Privacy Policy. Such circumstances may
include:

 * With vendors or other service providers, such as
   * Payment processors;
   * Data analytics vendors;
   * Cloud storage providers;
   * IT service management vendors;
   * Email marketing services vendors;
   * HR vendors and related services; and
   * Security vendors.
 * With our affiliates or otherwise within our corporate group;
 * With third parties for marketing purposes;
 * When you request that we share information with third parties, such as
   through your use of third-party carriers, including the United States Postal
   Service, UPS, and Federal Express, social media widgets, or login
   integrations;
 * To comply with applicable law or any obligations thereunder, including
   cooperation with law enforcement, judicial orders, and regulatory inquiries;
 * In connection with an asset sale, merger, bankruptcy, or other business
   transaction;
 * To enforce any applicable terms of service and ensure the safety and security
   of the Company and/or its users; and
 * With professional advisors, such as auditors, law firms, or accounting firms.

We may also use certain data collected from you along with other data we collect
in order to disclose certain aggregated, anonymized, and de-identified
information in connection with our business, such as providing information to
customers or partners for business or research purposes and to provide reports
relating to average shipping times for particular carriers or between particular
zip codes.


4. COOKIES AND OTHER TRACKING TECHNOLOGIESLINK

Do Not Track Signals

Your browser settings may allow you to transmit a “Do Not Track” signal when you
visit various websites. Like many websites, our website is not designed to
respond to “Do Not Track” signals received from browsers. To learn more about
“Do Not Track” signals, you can visit http://www.allaboutdnt.com/.open_in_new

Cookies and Other Tracking Technologies

Most browsers accept cookies automatically, but you may be able to control the
way in which your devices permit the use of Tracking Technologies. If you so
choose, you may block or delete our cookies from your browser; however, blocking
or deleting cookies may cause some of the Services, including any portal
features and general functionality, to work incorrectly.

To opt out of tracking by Google Analytics, click hereopen_in_new.

If you have questions regarding the specific information about you that we
process or retain, as well as your choices regarding our collection and use
practices, please contact us using the information listed below or click
hereopen_in_new.


5. SOCIAL FEATURESLINK

Certain features of the Services permit you to initiate interactions between the
Services and third-party services or platforms, such as social networks (“Social
Features”). Social Features include features that allow you to click and access
our pages on certain third-party platforms, such as Facebook and Twitter, and
from there to “like” or “share” our content on those platforms. Use of Social
Features may entail a third party’s collection and/or use of your data. If you
use Social Features or similar third-party services, information you post or
otherwise make accessible may be publicly displayed by the third-party service
you are using. Both the Company and the third party may have access to
information about you and your use of both the Services and the third-party
service. For more information on third-party websites and platforms, see Section
6 below.


6. THIRD PARTY WEBSITES AND LINKSLINK

We may provide links to websites or other providers or online platforms operated
by third parties, including third-party carriers (e.g., the United States Postal
Service, Federal Express, and UPS). If you follow links to sites not affiliated
or controlled by us, you should review their privacy and security policies and
other terms and conditions. We do not guarantee and are not responsible for the
privacy or security of these sites, including the accuracy, completeness, or
reliability of information found on these sites. Information you provide on
public or semi-public venues, including information you share on third-party
social networking platforms (such as Facebook or Twitter) may also be viewable
by other users of the Services and/or users of those third-party online
platforms without limitation as to its use by us or by a third party. Our
inclusion of such links does not, by itself, imply any endorsement of the
content on such platforms or of their owners or operators, except as disclosed
on the Services.


7. CHILDREN’S PRIVACYLINK

Children under the age of 13 are not permitted to use the Services, and we do
not seek or knowingly collect any personal information about children under 13
years of age. If we become aware that we have unknowingly collected information
about a child under 13 years of age, we will make commercially reasonable
efforts to delete such information from our database. If you are the parent or
guardian of a child under 13 years of age who has provided us with their
personal information, you may contact us using the below information to request
that it be deleted.


8. DATA SECURITYLINK

Please be aware that, despite our reasonable efforts to protect your
information, no security measures are perfect or impenetrable, and we cannot
guarantee “perfect security.” Any information you send to us electronically,
while using the Services or otherwise interacting with us, may not be secure
while in transit. We recommend that you do not use insecure channels to
communicate sensitive or confidential information to us.


9. CALIFORNIA RESIDENTSLINK

This section applies only to California residents (“resident” or “residents”).

Processing of California Resident Personal Information

In the preceding 12 months, we collected and disclosed for a business purpose
the following categories of personal information and sensitive personal
information (denoted by *) about residents:



We do not collect, use, or disclose personal information, including sensitive
personal information, for purposes other than those specified in this Privacy
Policy. Further, we only use and disclose sensitive personal information for
purposes permitted by applicable law, or otherwise with your consent. The
purposes for which we collect your personal information and the categories of
sources from which we collect your personal information are described in Section
2.

We disclosed personal information over the preceding 12 months for the following
business purposes:

 * To create, maintain and secure your account;
 * To complete transactions and provide you with product(s) and/or service(s)
   that you have requested, including through the sharing of information with
   third-party carriers as directed;
 * To complete billing, account management, and perform other administrative
   matters and/or process your payments;
 * To communicate with you and to market to you;
 * To evaluate your candidacy and process your application for employment;
 * To send service notices, provide customer support, and to market to you;
 * To prevent or address service errors and security or technical issues;
 * To facilitate your engagement with the Services, personalize your experience,
   monitor and analyze trends in connection with the Services and conduct
   internal research and development; and
 * To provide, improve and develop the Services and our product offerings.

We may also use certain data collected from you along with other data we collect
in order to disclose certain aggregated, anonymized, and de-identified
information in connection with our business, such as providing information to
customers or partners for business or research purposes and to provide reports
relating to average shipping times for particular carriers or between particular
zip codes.

We do not “sell” or “share” personal information (as those terms are defined in
applicable law), including sensitive personal information, nor have we done so
in the preceding 12 months. Further, we do not have actual knowledge that we
“sell” or “share” personal information of individuals under 16 years of age.


10. RETENTION OF PERSONAL INFORMATIONLINK

We retain your information for as long as is reasonably necessary for the
purposes specified in this Privacy Policy. When determining the length of time
to retain your information, we consider various criteria, including whether we
need the information to continue to provide you the Services and operate our
business, to resolve a dispute, enforce our contracts, terms of use and
policies, to prevent harm, promote safety, security, and integrity, or protect
ourselves, including our rights, property or products.


11. PRIVACY RIGHTSLINK

Depending on where you live and subject to certain exceptions, you may have some
or all of the following rights:

 * Right to Know. You have the right to request that we disclose to you the
   personal information we collect, use, or disclose, and information about our
   data practices. For California residents, you may ask that we provide you
   with a copy of the following:
   * categories of and specific pieces of personal information we have collected
     about you;
   * categories of sources from which we collect personal information;
   * the business of commercial purposes for collecting personal information;
   * categories of third parties to whom the personal information was disclosed
     for a business purpose; and
   * categories of personal information disclosed about you for a business
     purpose.
 * Right to Request Correction. You have the right to request that we correct
   inaccurate personal information that we maintain about you, subject to
   certain exceptions.
 * Right to Request Deletion.You have the right to request that we delete your
   personal information that we have collected from or about you. In order to
   process any request for deletion, please provide us with your user account
   email and/or any public IDs for postage labels, shipments, or addresses
   associated with your account.
 * Right to Limit Use and Disclosure of Sensitive Personal Information. For
   California residents, you have the right to limit our use and/or disclosure
   of sensitive personal information to only what is necessary to perform the
   services or provide the goods reasonably expected by an average resident. To
   exercise this right, please use the form found hereopen_in_new.
 * Right to Non-Discrimination. We will not discriminate against you for
   exercising any of these rights.

As we do not “sell” or “share” personal information, we do not recognize opt-out
preference signals.

Under US privacy laws, you may also designate an authorized agent to make these
requests on your behalf. If you use an authorized agent to submit a request,
please note that we may need to collect additional information, such as a valid
government-issued ID and your user account email, to verify your identity before
processing your request to protect your information and the integrity of our
products. In addition, where applicable, we will provide you with more
information about our appeal process. When you submit a request or launch an
appeal, we will limit our collection of your personal information to only what
is necessary to securely fulfill your request or process your appeal. We will
not require you or your authorized agent to pay a fee for the verification of
your request or appeal.

In addition, California law permits users in California to request certain
details about how their “personal information” (as defined in California Civil
Code Section 1798.83) is shared with third parties for direct marketing
purposes. We may from time to time elect to share certain “personal information”
about you with third parties for those third parties’ direct marketing purposes.
California users may, under certain circumstances, request and obtain certain
information regarding our disclosure, if any, of personal information to third
parties for their direct marketing purposes. If this applies, you may obtain the
categories of personal information shared and the names and addresses of all
third parties that received personal information for their direct marketing
purposes during the immediately prior calendar year.

To make such a request, please contact us using the information listed below.
Please note that we are only required to respond to one request per California
resident each year.


12. HOW TO CONTACT USLINK

Should you have any questions about our privacy practices or this Privacy
Policy, please email us at privacy@easypost.com or contact us at Simpler
Postage, Inc. (d/b/a EasyPost), 2600 N Ashton Blvd, Suite 300A, Lehi, UT 84043,
Attn: Privacy Team. You may also contact us hereopen_in_new. In order to process
any request, please provide us with your user account email and/or any public
IDs for postage labels, shipments, or addresses associated with your account.


RESPONSIBLE DISCLOSURE POLICYLINK

EasyPost is focused on maintaining the safety and privacy of your data. If you
have discovered a security vulnerability in one of our products, please contact
security-abuse@easypost.com. We consider reports to this address to be of the
highest priority, and will investigate them as quickly as possible.

For vulnerabilities reported to us in compliance with this disclosure policy,
EasyPost commits to validate, respond to, and fix vulnerabilities in a timely
fashion and to not take legal or administrative action against responsible
vulnerability reporters. EasyPost reserves all of its legal rights in the event
of noncompliance.

Please include the following in security submissions:

 * Your email address
 * Your full name
 * Summary of issue (e.g., XSS on Page Foo, CSRF on Page Bar, SQLi in App Baz)
 * Steps to reproduce the issue




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