www.egain.com
Open in
urlscan Pro
141.193.213.21
Public Scan
URL:
https://www.egain.com/solve-2023-london/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=solve23_emea7...
Submission: On August 02 via api from IN — Scanned from DE
Submission: On August 02 via api from IN — Scanned from DE
Form analysis 3 forms found in the DOM
GET https://www.egain.com/
<form method="get" action="https://www.egain.com/" class="header-searchform">
<span class="screen-reader-text">Search this website</span>
<input aria-label="Submit search" type="search" name="s" autocomplete="off" value="" placeholder="Type then hit enter to search...">
</form>GET https://www.egain.com/
<form aria-label="Search this website" method="get" action="https://www.egain.com/" class="mobile-searchform">
<input aria-label="Insert search query" value="" class="field" id="ocean-mobile-search-1" type="search" name="s" autocomplete="off" placeholder="Search">
<button aria-label="Submit search" type="submit" class="searchform-submit">
<i class=" icon-magnifier" aria-hidden="true" role="img"></i> </button>
</form>POST /solve-2023-london/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=solve23_emea7&uid=5effd71c-b626-e311-b66d-984be16d9e77
<form id="wpforms-form-23630" class="wpforms-validate wpforms-form wpforms-ajax-form" data-formid="23630" method="post" enctype="multipart/form-data"
action="/solve-2023-london/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=solve23_emea7&uid=5effd71c-b626-e311-b66d-984be16d9e77" data-token="017c64be7ec97a5949f2df19f1ba7bb4" novalidate="novalidate"><noscript
class="wpforms-error-noscript">Please enable JavaScript in your browser to complete this form.</noscript>
<div class="wpforms-field-container">
<div id="wpforms-23630-field_1-container" class="wpforms-field wpforms-field-text wpforms-one-half wpforms-first letters_space" data-field-id="1"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-23630-field_1">First name <span
class="wpforms-required-label">*</span></label><input type="text" id="wpforms-23630-field_1" class="wpforms-field-large wpforms-field-required letters_space" name="wpforms[fields][1]" placeholder="First name *" required=""></div>
<div id="wpforms-23630-field_33-container" class="wpforms-field wpforms-field-text wpforms-one-half letters_space" data-field-id="33"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-23630-field_33">Last name <span
class="wpforms-required-label">*</span></label><input type="text" id="wpforms-23630-field_33" class="wpforms-field-large wpforms-field-required letters_space" name="wpforms[fields][33]" placeholder="Last name *" required=""></div>
<div id="wpforms-23630-field_5-container" class="wpforms-field wpforms-field-email wpforms-one-half wpforms-first" data-field-id="5"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-23630-field_5">Work email <span
class="wpforms-required-label">*</span></label><input type="email" id="wpforms-23630-field_5" class="wpforms-field-large wpforms-field-required" data-rule-restricted-email="1" name="wpforms[fields][5]" placeholder="Work email *"
required=""></div>
<div id="wpforms-23630-field_2-container" class="wpforms-field wpforms-field-text wpforms-one-half alpha_numeric" data-field-id="2"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-23630-field_2">Company <span
class="wpforms-required-label">*</span></label><input type="text" id="wpforms-23630-field_2" class="wpforms-field-large wpforms-field-required alpha_numeric" name="wpforms[fields][2]" placeholder="Company *" required=""></div>
<div id="wpforms-23630-field_3-container" class="wpforms-field wpforms-field-text wpforms-one-half wpforms-first letters_space" data-field-id="3"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-23630-field_3">Job title <span
class="wpforms-required-label">*</span></label><input type="text" id="wpforms-23630-field_3" class="wpforms-field-large wpforms-field-required letters_space" name="wpforms[fields][3]" placeholder="Job title *" required=""></div>
<div id="wpforms-23630-field_35-container" class="wpforms-field wpforms-field-select wpforms-one-half wpforms-field-select-style-classic" data-field-id="35"><label class="wpforms-field-label wpforms-label-hide"
for="wpforms-23630-field_35">Country <span class="wpforms-required-label">*</span></label><select id="wpforms-23630-field_35" class="wpforms-field-large wpforms-field-required" name="wpforms[fields][35]" required="required">
<option value="" class="placeholder" disabled="" selected="selected">Country *</option>
<option value="United Kingdom">United Kingdom</option>
<option value="Canada">Canada</option>
<option value="Denmark">Denmark</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="Germany">Germany</option>
<option value="Norway">Norway</option>
<option value="Sweden">Sweden</option>
<option value="United States">United States</option>
<option value="Other">Other</option>
</select></div>
<div id="wpforms-23630-field_34-container" class="wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-classic" data-field-id="34"><label class="wpforms-field-label wpforms-label-hide"
for="wpforms-23630-field_34">Are you an eGain client or partner? <span class="wpforms-required-label">*</span></label><select id="wpforms-23630-field_34" class="wpforms-field-large wpforms-field-required" name="wpforms[fields][34]"
required="required">
<option value="" class="placeholder" disabled="" selected="selected">Are you an eGain client or partner? *</option>
<option value="Yes - Client">Yes - Client</option>
<option value="Yes - Partner">Yes - Partner</option>
<option value="No">No</option>
<option value="Analyst">Analyst</option>
<option value="Investor">Investor</option>
</select></div>
<div id="wpforms-23630-field_50-container" class="wpforms-field wpforms-field-checkbox wpforms-one-half" data-field-id="50"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-23630-field_50">Masterclass registration</label>
<ul id="wpforms-23630-field_50">
<li class="choice-1 depth-1"><input type="checkbox" id="wpforms-23630-field_50_1" name="wpforms[fields][50][]" value="<span>MASTERCLASS</span> Generative AI at your service"><label class="wpforms-field-label-inline"
for="wpforms-23630-field_50_1"><span>MASTERCLASS</span> Generative AI at your service</label></li>
</ul>
</div>
<div id="wpforms-23630-field_36-container" class="wpforms-field wpforms-field-textarea wpforms-one-half wpforms-first letters_space" data-field-id="36"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-23630-field_36">What would
you like to learn in the masterclass?</label><textarea id="wpforms-23630-field_36" class="wpforms-field-small" name="wpforms[fields][36]" placeholder="What would you like to learn in the masterclass?"></textarea></div>
<div id="wpforms-23630-field_38-container" class="wpforms-field wpforms-field-hidden" data-field-id="38"><input type="hidden" id="wpforms-23630-field_38" name="wpforms[fields][38]" value="N/A"></div>
<div id="wpforms-23630-field_39-container" class="wpforms-field wpforms-field-hidden" data-field-id="39"><input type="hidden" id="wpforms-23630-field_39" name="wpforms[fields][39]" value="N/A"></div>
<div id="wpforms-23630-field_40-container" class="wpforms-field wpforms-field-hidden" data-field-id="40"><input type="hidden" id="wpforms-23630-field_40" name="wpforms[fields][40]" value="1513993356.1690990954"></div>
<div id="wpforms-23630-field_41-container" class="wpforms-field wpforms-field-hidden" data-field-id="41"><input type="hidden" id="wpforms-23630-field_41" name="wpforms[fields][41]" value="08-02-2023 08:42 AM"></div>
<div id="wpforms-23630-field_42-container" class="wpforms-field wpforms-field-hidden" data-field-id="42"><input type="hidden" id="wpforms-23630-field_42" name="wpforms[fields][42]" value="1on1 / corporate-email"></div>
<div id="wpforms-23630-field_43-container" class="wpforms-field wpforms-field-hidden" data-field-id="43"><input type="hidden" id="wpforms-23630-field_43" name="wpforms[fields][43]" value="solve23_emea7"></div>
</div>
<div class="wpforms-field wpforms-field-hp"><label for="wpforms-23630-field-hp" class="wpforms-field-label">Comment</label><input type="text" name="wpforms[hp]" id="wpforms-23630-field-hp" class="wpforms-field-medium"></div>
<div class="wpforms-recaptcha-container wpforms-is-recaptcha">
<div class="g-recaptcha" data-sitekey="6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ" data-recaptcha-id="0">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=pCoGBhjs9s8EhFOHJFe8cqis&size=normal&cb=nrisw5ngwyvd" width="304"
height="78" role="presentation" name="a-b9okoao1kxpe" frameborder="0" scrolling="no" sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"
data-lf-form-tracking-inspected-ywvko4xmdloaz6bj="true" data-lf-yt-playback-inspected-ywvko4xmdloaz6bj="true" data-lf-vimeo-playback-inspected-ywvko4xmdloaz6bj="true"></iframe></div><textarea id="g-recaptcha-response"
name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;" data-lf-form-tracking-inspected-ywvko4xmdloaz6bj="true" data-lf-yt-playback-inspected-ywvko4xmdloaz6bj="true" data-lf-vimeo-playback-inspected-ywvko4xmdloaz6bj="true"></iframe>
</div><input type="text" name="g-recaptcha-hidden" class="wpforms-recaptcha-hidden"
style="position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;" required="">
</div>
<div class="wpforms-submit-container"><input type="hidden" name="wpforms[id]" value="23630"><input type="hidden" name="wpforms[author]" value="17"><input type="hidden" name="wpforms[post_id]" value="23627"><button type="submit"
name="wpforms[submit]" id="wpforms-submit-23630" class="wpforms-submit" data-alt-text="Submitting..." data-submit-text="REGISTER NOW. IT'S FREE" aria-live="assertive" value="wpforms-submit">REGISTER NOW. IT'S FREE</button><img
src="https://www.egain.com/plugins/wpforms/assets/images/submit-spin.svg" class="wpforms-submit-spinner" style="display: none;" width="26" height="26" alt="Loading"></div>
</form>Text Content
Skip to content Open toolbar Accessibility Tools Accessibility Tools * Increase TextIncrease Text * Decrease TextDecrease Text * GrayscaleGrayscale * High ContrastHigh Contrast * Negative ContrastNegative Contrast * Light BackgroundLight Background * Links UnderlineLinks Underline * Readable FontReadable Font * Reset Reset * Home * Speakers * Agenda * Register * Search this website Menu Close * Home * Speakers * Agenda * Register * A DAY IN LONDON | SEP 25, 2023 53 DAYS | 14 HRS | 47 MINS SOLVE 23. eGain’s annual conference is back! All your customer engagement and knowledge management problems solved! THE BREWERY, 52 CHISWELL ST, LONDON REGISTER NOW, IT’S FREE How can you increase your odds of success in Customer Engagement? The answer lies in the Experience Triad — CX, AX, and BX — customer experience, agent experience, and business experience. You need all three to deliver good DX! OUR SPEAKERS REGISTER NOW, IT’S FREE ASHU ROY CEO, EGAIN Ashutosh Roy, eGain’s co-founder, Chairman and CEO, has served as Chief Executive Officer and Chairman of eGain since 1997. From 1995 through 1997, Mr Roy served as Chairman of WhoWhere? Inc., an Internet-service company he co-founded. PAUL GRIFFIN HEAD OF CUSTOMER SERVICE STRATEGY & TRANSFORMATION, ALD AUTOMOTIVE Responsible for the development and delivery of ALD Automotives Customer Service Strategy. Paul is passionate about making things simple and frictionless for our advisors, whilst giving them the tools needed to delight our customers. KERRY BRYANT HEAD OF TALENT & LEARNING, ALD AUTOMOTIVE Leading the Knowledge Management Team, harnessing the value of knowledge and digital tools to improve the experience for our colleagues and customers. Experienced in influencing strategies to bring together people development and knowledge management to create a powerful offering. STACY YOUNG HEAD OF KNOWLEDGE MANAGEMENT, BT / EE Stacy is responsible for knowledge management and customer comms across BT Consumer, providing guided help and article-based knowledge to 12k Advisors across BT, EE and Plusnet call centres. ANDREW SMITH HEAD OF RETAIL CUSTOMER OPERATIONS, FIRST CENTRAL A highly experienced professionally accredited Financial Services leader with extensive experience in strategic planning, commercial delivery, organisational design and transformation, management and delivery of multi-faceted projects and a desire to continually develop whilst driving excellent outcomes, working to exacting standards. ANDY HALL CI MANAGER, RSA Experienced Change Manager with a demonstrated history of working in the insurance industry. Skilled in Analytical Skills, Microsoft Excel, Mentoring & Coaching, Project Management and Anaplan. TRUDE GUNDERSEN PRODUCT OWNER AND BUSINESS ANALYST, TRYG ED DEASON HEAD OF CUSTOMER EXPERIENCE, WIGGLE An experienced senior leader and project manager. Passionate about coaching and developing great teams and helping organisations to provide exceptional customer experiences. THE AGENDA REGISTER NOW, IT’S FREE 8:30 – 9:25 AM Breakfast, Product Chats, and Demos 9:30 – 10:30 AM KEYNOTE Ashu Roy, CEO, eGain 10:30 – 11:00 AM CUSTOMER SUCCESS British Telecom 11:00 – 11:30 AM CUSTOMER SUCCESS ALD Automotive 11:30 – 12:00 PM CUSTOMER SUCCESS Wiggle 12:00 – 1:15 PM Lunch, Product Chats, and Demos 1:15 – 1:45 PM Partner Showcase 1:45 – 2:15 PM CUSTOMER SUCCESS First Central 2:15 – 2:45 PM CUSTOMER SUCCESS RSA 2:45 – 3:15 PM CUSTOMER SUCCESS Tryg 3:30 – 4:30 PM MASTERCLASS Generative AI at your service featuring ChatGPT, Google Bard, and more Seating is limited WHAT PEOPLE SAY Solve22 Conference as always, it was very engaging, educational & an exceptional team V3GATE So impressed with what the @eGain team has put together for the conference #egainsolve22 APARNA GANGULY 79% deflection rate with self-service at Tampa Utility on eGain’s platform. Impressive! #Solve22 HUI WU-CURTIS THE VENUE A FABULOUS VENUE AND FREE FOOD ALL DAY! VIEW GALLERY REGISTER NOW, IT’S FREE! Please enable JavaScript in your browser to complete this form. First name * Last name * Work email * Company * Job title * Country *Country *United KingdomCanadaDenmarkFinlandFranceGermanyNorwaySwedenUnited StatesOther Are you an eGain client or partner? *Are you an eGain client or partner? *Yes - ClientYes - PartnerNoAnalystInvestor Masterclass registration * MASTERCLASS Generative AI at your service What would you like to learn in the masterclass? Comment REGISTER NOW. IT'S FREE Copyright © 2023. All rights reserved. eGain Corporation || English German English We use cookies to ensure you get the best experience on our website. Continued use of this website indicates your acceptance of our cookie policy. AcceptCookie Policy