Submitted URL: https://www.touchnote.com/help
Effective URL: https://touchnote-support.freshdesk.com/support/home
Submission: On February 25 via api from CH — Scanned from DE

Summary

This website contacted 15 IPs in 2 countries across 9 domains to perform 54 HTTP transactions. The main IP is 3.125.58.157, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is touchnote-support.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M01 on February 13th 2023. Valid for: a year.
This is the only time touchnote-support.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 3 65.9.66.78 16509 (AMAZON-02)
10 3.125.58.157 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 52.219.169.53 16509 (AMAZON-02)
10 35.158.141.77 16509 (AMAZON-02)
1 65.9.66.76 16509 (AMAZON-02)
2 65.9.66.55 16509 (AMAZON-02)
16 65.9.66.64 16509 (AMAZON-02)
1 65.9.66.6 16509 (AMAZON-02)
2 54.160.70.76 14618 (AMAZON-AES)
1 65.9.66.111 16509 (AMAZON-02)
2 65.9.66.93 16509 (AMAZON-02)
1 3.5.135.143 16509 (AMAZON-02)
54 15
Apex Domain
Subdomains
Transfer
28 freshchat.com
touchnote-support.freshchat.com
assetscdn-wchat.eu.freshchat.com — Cisco Umbrella Rank: 58630
662642146965647.eu.webpush.freshchat.com
687 KB
10 freshdesk.com
touchnote-support.freshdesk.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 956
heapanalytics.com — Cisco Umbrella Rank: 847
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 32945
cdn.freshdev.io — Cisco Umbrella Rank: 43289
24 KB
3 amazonaws.com
s3.eu-central-1.amazonaws.com
fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com — Cisco Umbrella Rank: 157022
34 KB
3 gstatic.com
fonts.gstatic.com
39 KB
3 touchnote.com
www.touchnote.com
touchnote.com
1020 B
1 freshworksapi.com
rts-static-prod.freshworksapi.com — Cisco Umbrella Rank: 10706
25 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 36
1 KB
54 9
Domain Requested by
16 assetscdn-wchat.eu.freshchat.com touchnote-support.freshchat.com
assetscdn-wchat.eu.freshchat.com
10 touchnote-support.freshchat.com touchnote-support.freshdesk.com
touchnote-support.freshchat.com
assetscdn-wchat.eu.freshchat.com
10 touchnote-support.freshdesk.com touchnote.com
touchnote-support.freshdesk.com
3 fonts.gstatic.com fonts.googleapis.com
2 662642146965647.eu.webpush.freshchat.com touchnote-support.freshchat.com
662642146965647.eu.webpush.freshchat.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com touchnote-support.freshdesk.com
2 touchnote.com 1 redirects
1 fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com
1 rts-static-prod.freshworksapi.com assetscdn-wchat.eu.freshchat.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io touchnote-support.freshdesk.com
1 fonts.googleapis.com touchnote-support.freshdesk.com
1 www.touchnote.com 1 redirects
54 15

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
touchnote.com
Amazon RSA 2048 M02
2022-11-23 -
2023-12-22
a year crt.sh
*.freshdesk.com
Amazon RSA 2048 M01
2023-02-13 -
2024-03-13
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-02-08 -
2023-05-03
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-02-08 -
2023-05-03
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon
2022-09-21 -
2023-09-09
a year crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2023-02-10 -
2024-02-14
a year crt.sh
*.freshdev.io
Amazon
2022-09-12 -
2023-10-12
a year crt.sh
*.eu.freshchat.com
Amazon RSA 2048 M02
2023-02-21 -
2023-09-10
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2023-02-21 -
2023-08-27
6 months crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh
freshworksapi.com
Amazon RSA 2048 M01
2023-02-20 -
2024-01-16
a year crt.sh

This page contains 4 frames:

Primary Page: https://touchnote-support.freshdesk.com/support/home
Frame ID: 0AE5A03360EFEBE9010C44846CAF481C
Requests: 23 HTTP requests in this frame

Frame: https://touchnote-support.freshchat.com/widget/?token=4e73b926-0ee7-422c-92ea-a294e6df4cf3&referrer=aHR0cHM6Ly90b3VjaG5vdGUtc3VwcG9ydC5mcmVzaGRlc2suY29t&widgetUuid=e74fbb57-7158-4b61-93a5-53f8b645e41d
Frame ID: B9E91F9921075FD3511A12846AE60EBB
Requests: 25 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: C159896E945F0362E9FA68C5F53EFD9B
Requests: 4 HTTP requests in this frame

Frame: https://662642146965647.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly90b3VjaG5vdGUtc3VwcG9ydC5mcmVzaGRlc2suY29t
Frame ID: 7521667908C6EEF2DAE1E476DA9F5B74
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

Support : TouchNote Help Centre

Page URL History Show full URLs

  1. https://www.touchnote.com/help HTTP 302
    https://touchnote.com/help HTTP 302
    https://touchnote.com/help/ Page URL
  2. https://touchnote-support.freshdesk.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

54
Requests

98 %
HTTPS

14 %
IPv6

9
Domains

15
Subdomains

15
IPs

2
Countries

2223 kB
Transfer

5898 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.touchnote.com/help HTTP 302
    https://touchnote.com/help HTTP 302
    https://touchnote.com/help/ Page URL
  2. https://touchnote-support.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • https://www.touchnote.com/help HTTP 302
  • https://touchnote.com/help HTTP 302
  • https://touchnote.com/help/

54 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
/
touchnote.com/help/
Redirect Chain
  • https://www.touchnote.com/help
  • https://touchnote.com/help
  • https://touchnote.com/help/
167 B
476 B
Document
General
Full URL
https://touchnote.com/help/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.78 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-78.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

age
17250
content-length
167
content-type
text/html
date
Sat, 25 Feb 2023 11:05:48 GMT
etag
"658e2a6233ff7aa06f740395e29fd963"
last-modified
Fri, 24 Feb 2023 16:08:33 GMT
server
AmazonS3
via
1.1 3dd91613764eafe7ad199013ce202442.cloudfront.net (CloudFront)
x-amz-cf-id
T8j76nBaykPDv3Wht_xkHdor6Nwq6pY1BvrgsjLxOYXN8-9aUe6Ylw==
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront

Redirect headers

age
17250
content-length
313
content-type
text/html; charset=utf-8
date
Sat, 25 Feb 2023 11:05:47 GMT
location
/help/
server
AmazonS3
via
1.1 3dd91613764eafe7ad199013ce202442.cloudfront.net (CloudFront)
x-amz-cf-id
pGvr1CFnMxovFg-ncVft2SIfDM1mcy1fJCD3KUMvuqmXYPAc3X9psQ==
x-amz-cf-pop
FRA56-C1
x-amz-error-code
Found
x-amz-error-message
Resource Found
x-cache
Hit from cloudfront
Primary Request home
touchnote-support.freshdesk.com/support/
23 KB
8 KB
Document
General
Full URL
https://touchnote-support.freshdesk.com/support/home
Requested by
Host: touchnote.com
URL: https://touchnote.com/help/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.125.58.157 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-125-58-157.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
487345612e59d82d1f6efc5751553d2aba731d0c2a2aae6f72e21c5bf319e438
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://touchnote.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
max-age=0, private, must-revalidate
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Sat, 25 Feb 2023 15:53:17 GMT
Etag
W/"bdc1ae9b601df124dc21922248529563"
Nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
Report-To
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
Server
fwe
Status
200 OK
Strict-Transport-Security
max-age=31536000; includeSubDomains
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-Envoy-Upstream-Service-Time
45
X-Fw-Ratelimiting-Managed
true
X-Rack-Cache
miss
X-Ratelimit-Limit
300
X-Ratelimit-Remaining
299 199
X-Ratelimit-Reset
250223155417
X-Ratelimit-Total
200
X-Ratelimit-Used-Currentrequest
1
X-Request-Id
ae5172c3-bb9e-4c67-a638-1fa2bc367f54
X-Trace-Id
00-466bd8e21cdf70c0deb1359de85e1ca0-b54e786cedc0741c-00
X-Ua-Compatible
IE=Edge,chrome=1
X-Xss-Protection
1; mode=block
theme.css
touchnote-support.freshdesk.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://touchnote-support.freshdesk.com/assets/cdn/portal/styles/theme.css
Requested by
Host: touchnote-support.freshdesk.com
URL: https://touchnote-support.freshdesk.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.125.58.157 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-125-58-157.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
3051bf5601efb4ab49768db6b2d8aa786f31336a925bae2a9ebfcbc378970f92
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://touchnote-support.freshdesk.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Sat, 25 Feb 2023 15:53:17 GMT
Content-Security-Policy
default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options
nosniff
Content-Encoding
gzip
Nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
Age
0
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
31
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
dbf20c0e-dc5e-4847-9270-19de476a601d
X-Ua-Compatible
IE=Edge,chrome=1
X-Trace-Id
00-a20387295e0d02f52f35d4bb54b017cd-8bf42c14eec03c89-00
X-Content-Digest
d05bf479a4a5e599620d8142f319e826245819aa
Last-Modified
Tue, 21 Feb 2023 06:14:20 GMT
Server
fwe
Etag
W/"db9ffe60d637c9021cf10dcf1c4d311a"
Report-To
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
Content-Type
text/css
X-Fw-Ratelimiting-Managed
false
Cache-Control
public, must-revalidate
X-Rack-Cache
miss, store
css
fonts.googleapis.com/
11 KB
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content-encoding
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content-encoding
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Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
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Request headers

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content-encoding
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Request headers

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pragma
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strict-transport-security
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

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strict-transport-security
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content-encoding
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br
via
1.1 2a3a093b493a82493f3431437cb166ac.cloudfront.net (CloudFront)
last-modified
Wed, 22 Feb 2023 10:48:28 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
age
102
x-amz-server-side-encryption
AES256
etag
W/"123f4c9f2c2093fb886435e7016642c1"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=31536000, no-transform, public
x-amz-cf-id
Y6rxGSStYFcFDYAD9I3eOc0b8wEI1A_l_9wDMhKKed_2FJvzsNXmGA==
expires
Thu, 22 Feb 2024 10:48:25 GMT
b590626e-2d9b-4403-8e27-5217ba7fd702
https://touchnote-support.freshchat.com/ Frame B9E9
152 B
0
Other
General
Full URL
blob:https://touchnote-support.freshchat.com/b590626e-2d9b-4403-8e27-5217ba7fd702
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
a3d08747462129e4b1e6756b57c9f24cc8dd7a6ad095cc416f5dbd52aaa5f7b2

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Content-Length
152
Content-Type
img_65c8eq298r_5d269d7eadf00ff6757de2b009b608580390ec5ef6bd9e883916307445bb112f.png
fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/d3d41c0bd883df2bfb08054127b926a8fed7432f39e7de4dd0502635b25c3970/f_marketingpicFull/u_d078638c110f6e1d0687079a0e49292a933bf826577804bffaf986395a... Frame B9E9
27 KB
27 KB
Image
General
Full URL
https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/d3d41c0bd883df2bfb08054127b926a8fed7432f39e7de4dd0502635b25c3970/f_marketingpicFull/u_d078638c110f6e1d0687079a0e49292a933bf826577804bffaf986395a9cddee/img_65c8eq298r_5d269d7eadf00ff6757de2b009b608580390ec5ef6bd9e883916307445bb112f.png
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.135.143 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
f5c491c6f098963ec6a0dafb08953cce44b06b92c9ba4205ccfc5e13f9aa20f0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://touchnote-support.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Sat, 25 Feb 2023 15:53:20 GMT
x-amz-version-id
l3kMxL8WFLgyx.LVoJd.7ZnMPeP_if1Q
Last-Modified
Thu, 15 Dec 2022 13:14:17 GMT
Server
AmazonS3
x-amz-request-id
8HKYN5RW9FSQBAXV
ETag
"17d141482a40d7942ab08cf964d34073"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-storage-class
REDUCED_REDUNDANCY
Accept-Ranges
bytes
Content-Length
27160
x-amz-id-2
V2vHaXEHf/+OeLakaDVGt7bthJIcH1Q5+erwbvi08d8nL6RNpJH+12mhfAELk0q631rVgH1KYnAzSHprERHVsQ==
ic_offline.e15c54b5fa2b3da7577b7869b850722d.svg
assetscdn-wchat.eu.freshchat.com/static/assets/ Frame B9E9
3 KB
2 KB
Image
General
Full URL
https://assetscdn-wchat.eu.freshchat.com/static/assets/ic_offline.e15c54b5fa2b3da7577b7869b850722d.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-64.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7352780751ec91c6bc82b985ffc63fe2505da7a810748fc963010eec199abc73

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://touchnote-support.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Sat, 25 Feb 2023 15:51:38 GMT
content-encoding
br
via
1.1 2a3a093b493a82493f3431437cb166ac.cloudfront.net (CloudFront)
last-modified
Wed, 22 Feb 2023 10:48:34 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
age
102
x-amz-server-side-encryption
AES256
etag
W/"2ba96002b738a49d340002ab84587a3a"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
image/svg+xml
cache-control
max-age=31536000, no-transform, public
x-amz-cf-id
98Exca0diDvBnMvtPlXTmm-2C0sZ5iK6H0gecJxf4VE250vJBQj7Aw==
expires
Thu, 22 Feb 2024 10:48:25 GMT
fc_logo.png
662642146965647.eu.webpush.freshchat.com/ Frame 7521
4 KB
4 KB
Image
General
Full URL
https://662642146965647.eu.webpush.freshchat.com/fc_logo.png
Requested by
Host: 662642146965647.eu.webpush.freshchat.com
URL: https://662642146965647.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly90b3VjaG5vdGUtc3VwcG9ydC5mcmVzaGRlc2suY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-93.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a963621b4341552ca61590aa02e93b70f189e8050a105c32c0197c3c34b2d114

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://662642146965647.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly90b3VjaG5vdGUtc3VwcG9ydC5mcmVzaGRlc2suY29t
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Sat, 25 Feb 2023 15:53:20 GMT
via
1.1 46546eb404789d29bf372f6a3fe43876.cloudfront.net (CloudFront)
last-modified
Thu, 08 Feb 2018 07:54:41 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"e87df9f10dcf497ae292dc234200465c"
vary
Accept-Encoding
x-cache
RefreshHit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
3777
x-amz-cf-id
eG2qi7K5VzX2AGTGwzCcfJO08BK0mAPXGLH-8nC9KinrIOJCd_2NqA==

Verdicts & Comments Add Verdict or Comment

25 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 boolean| credentialless object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| initFreshChat function| initialize function| initiateCall function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager object| fcWidget function| MarketplaceHeap object| fc_cobrowse object| _fc_cbtemplate

3 Cookies

Domain/Path Name / Value
touchnote-support.freshdesk.com/ Name: _x_w
Value: 7_1
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%221150285425891055%22%2C%22pageviewId%22%3A%227273063287354893%22%2C%22sessionId%22%3A%22492547792237736%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Ftouchnote-support.freshdesk.com%2F%22%2C%22ts%22%3A1677340398370%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

662642146965647.eu.webpush.freshchat.com
assetscdn-wchat.eu.freshchat.com
cdn.freshdev.io
cdn.heapanalytics.com
fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
rts-static-prod.freshworksapi.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
touchnote-support.freshchat.com
touchnote-support.freshdesk.com
touchnote.com
www.touchnote.com
2a00:1450:4001:80b::200a
2a00:1450:4001:829::2003
3.125.58.157
3.5.135.143
35.158.141.77
52.219.169.53
54.160.70.76
65.9.66.111
65.9.66.55
65.9.66.6
65.9.66.64
65.9.66.76
65.9.66.78
65.9.66.93
02447c2793c5846eabe0ee2721b8f6350bf35c06471e71a0af973306456573cd
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05a530dd5d40bf5dbef4e3d5ed6976e9aec1baf49a20be30e07b1608918e3bc3
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