support.color.com Open in urlscan Pro
3.226.15.181  Public Scan

Submitted URL: https://click.pstmrk.it/3s/support.color.com%2Factivating-your-color-kit%2Fwhat-should-i-do-if-i-forgot-to-activate-my-k...
Effective URL: https://support.color.com/en/articles/2394177-what-should-i-do-if-i-forgot-to-activate-my-kit-before-mailing-it-in
Submission: On April 06 via manual from IN — Scanned from IT

Form analysis 1 forms found in the DOM

/en/

<form action="/en/" autocomplete="off" class="jsx-ce696c2f68d401b6 header__form search"><input type="text" autocomplete="off" placeholder="Search for articles..." name="q"
    class="jsx-ce696c2f68d401b6 search__input text-header-text js__search-input o__ltr" value="">
  <div class="jsx-ce696c2f68d401b6 search_icons"><button type="submit" aria-label="Search for articles" class="jsx-ce696c2f68d401b6 search__submit o__ltr"></button><button type="button" aria-label="Clear search query"
      class="jsx-ce696c2f68d401b6 search__clear-text__icon"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" class="jsx-ce696c2f68d401b6 interface-icon">
        <path d="M8.018 6.643L5.375 4 4 5.375l2.643 2.643L4 10.643 5.375 12l2.643-2.625L10.625 12 12 10.643 9.357 8.018 12 5.375 10.643 4z" class="jsx-ce696c2f68d401b6"></path>
      </svg></button></div>
</form>

Text Content

Go to Color
EnglishEspañol
Go to Color
EnglishEspañol

All Collections
Genetics
Genetics: For Clients
Activating Your Color Kit
What should I do if I forgot to activate my kit before mailing it in?
What should I do if I forgot to activate my kit before mailing it in?
Written by Color Support. Updated over a week ago

Your kit must be activated in order to process it in the laboratory. If your
sample is returned without being activated, we will send you a new kit and
contact you by email with instructions to provide and activate your new sample.



Have more questions? Submit a request

Did this answer your question?
😞😐😃
 * Ask a Question
 * Contact Us

 * Facebook
 * Twitter
 * LinkedIn