quiq.com
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Submitted URL: http://quiq.com/
Effective URL: https://quiq.com/
Submission: On June 13 via manual from GB — Scanned from GB
Effective URL: https://quiq.com/
Submission: On June 13 via manual from GB — Scanned from GB
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Powered by Cookiebot * Consent * Details * [#IABV2SETTINGS#] * About THIS WEBSITE USES COOKIES We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Consent Selection Necessary Preferences Statistics Marketing Manage Settings * Necessary 16 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. * Cookiebot 1 Learn more about this provider CookieConsentStores the user's cookie consent state for the current domain Expiry: 1 yearType: HTTP * Google 3 Learn more about this provider test_cookieUsed to check if the user's browser supports cookies. Expiry: 0 dayType: HTTP rc::aThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Expiry: PersistentType: HTML rc::cThis cookie is used to distinguish between humans and bots. Expiry: SessionType: HTML * LinkedIn 2 Learn more about this provider li_gcStores the user's cookie consent state for the current domain Expiry: 179 daysType: HTTP bscookieThis cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example. Expiry: 1 yearType: HTTP * Marketo 1 Learn more about this provider BIGipServer#Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: SessionType: HTTP * New Relic 1 Learn more about this provider JSESSIONIDPreserves users states across page requests. 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Expiry: SessionType: HTML * Preferences 1 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. * LinkedIn 1 Learn more about this provider lidcRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 0 dayType: HTTP * Statistics 12 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. * Google 2 Learn more about this provider _gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 2 yearsType: HTTP _ga_#Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Expiry: 2 yearsType: HTTP * Hotjar 4 Learn more about this provider hjActiveViewportIdsThis cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience. Expiry: PersistentType: HTML hjViewportIdSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Expiry: SessionType: HTML _hjSession_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Expiry: 0 dayType: HTTP _hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 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Expiry: PersistentType: HTML _fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 monthsType: HTTP * Google 3 Learn more about this provider pagead/landingCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: SessionType: Pixel NIDRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads. Expiry: 6 monthsType: HTTP _gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. Expiry: 3 monthsType: HTTP * LinkedIn 3 Learn more about this provider bcookieUsed by the social networking service, LinkedIn, for tracking the use of embedded services. Expiry: 1 yearType: HTTP li_sugrCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Expiry: 3 monthsType: HTTP UserMatchHistoryEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. Expiry: 29 daysType: HTTP * Marketo 1 Learn more about this provider _mkto_trkContains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. Expiry: 2 yearsType: HTTP * Meta Platforms, Inc. 1 Learn more about this provider frPending Expiry: 3 monthsType: HTTP * YouTube 19 Learn more about this provider #-#Pending Expiry: SessionType: HTML iU5q-!O9@$Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: SessionType: HTML LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded content. Expiry: SessionType: HTTP LogsDatabaseV2:V#||LogsRequestsStorePending Expiry: PersistentType: IDB PREFRegisters a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. Expiry: 8 monthsType: HTTP remote_sidNecessary for the implementation and functionality of YouTube video-content on the website. Expiry: SessionType: HTTP ServiceWorkerLogsDatabase#SWHealthLogNecessary for the implementation and functionality of YouTube video-content on the website. Expiry: PersistentType: IDB TESTCOOKIESENABLEDUsed to track user’s interaction with embedded content. Expiry: 0 dayType: HTTP VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with integrated YouTube videos. Expiry: 179 daysType: HTTP YSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: SessionType: HTTP ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML YtIdbMeta#databasesUsed to track user’s interaction with embedded content. 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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information Deny Manage Preferences Customize Allow all Powered by Cookiebot by Usercentrics Skip to content Quiq is excited to introduce Voice AI, an application of LLM-powered AI to phone calls. Register for webinar → * Platform * Customer-Facing Assistants Discover how AI Assistants can transform your CX. * Payments * AI Studio Create AI-powered conversational experiences. * AI Contact Center Learn about AI features that supercharge your agents. * Outbound messages * Translation * Business Messaging ChannelsSee how we make it easy and profitable for enterprises to open channels. * Web Chat * Google Business Messaging * Apple Messages for Business * Facebook Messenger * Instagram * WhatsApp * X * SMS * RCS * Rich Messaging * IVR deflection * Reporting and AnalyticsSlice and dice the metrics that matter to your business. * Surveys * IntegrationsPlug and play with other platforms that are critical to your workflow. * Salesforce * Microsoft * Zendesk * Oracle * Shopify * SAP * Customers * Solutions * Retail and E-commerceAI for retail and e-commerce industries can transform enterprise-level. * Travel and HospitalityExceed customer expectations and transform your travel and hospitality. * Resources * BlogDelve into research, how-tos, trends, and tips on all things messaging. * Generative AI Resource CenterLearn about how generative AI and LLMs are affecting CS and CX. * VideosWatch on-demand webinars, product demos, and more. * Enterprise-Grade SecuritySee why our SOC-2 certification is just the beginning. * Guides and ReportsE-books, whitepapers, and other value-packed reading material. * PR & MediaPress releases, media placements, articles, press contact and more. * ROI CalculatorModel the potential impact of partnering with Quiq for your business. * * Customer Knowledge Base * Developer Knowledge Base * Company * About Us * Careers * Contact Us * Partners * Request a Demo * Platform * Customer-Facing Assistants * Payments * AI Studio * AI Contact Center * Outbound messages * Translation * Business Messaging Channels * Google * Apple * Web Chat * Messenger * Instagram * WhatsApp * X * SMS * RCS * Rich Messaging * IVR deflection * Reporting and Analytics * Surveys * Integrations * Salesforce * Microsoft * Zendesk * Oracle * Shopify * SAP * Customers * Solutions * Retail and E-commerce * Travel and Hospitality * Resources * Learn * Blog * Generative AI Resource Center * Enterprise-Grade Security * Videos * PR & Media * Guides and Reports * Support * Customer Knowledge Base * Developer Knowledge Base * ROI Calculator * Company * About Us * Careers * Contact Us * Partners * Request a Demo WE MAKE COST-EFFECTIVE AI FOR CX QUIQ ENGINEERED FOR ENTERPRISE-SIZED BUSINESS OUTCOMES Let’s talk AI CAN MAKE YOUR CX MORE EFFICIENT. BUT QUIQ WILL CHANGE YOUR BUSINESS. Quiq’s Conversational CX Platform is powered by Generative AI and Large Language Models (just like ChatGPT) to help you serve your customers better and take performance to a whole new level – and to do it accurately and safely (unlike ChatGPT). Accelerate with AI Harness the power of the latest AI technology to revolutionize your CX in an environment that makes your people and data more efficient than ever. Trust and safety comes first Quiq respects your data so that it will never be used to train a commercial LLM. Our use of AI is grounded, fact checked and safeguarded to minimize the possibility of hallucinations and brand embarrassments. Surpass customer expectations Create the rich experiences that consumers prefer on the messaging channels they use with family and friends. Quiq raises metrics your business cares about—like NPS and CSAT—with AI-powered asynchronous business messaging. See customer stories GET STARTED WITH A DEMO. Let's talk SCALED AND SCOPED TO DELIVER ENTERPRISE-GRADE CX — HERE’S HOW. Don’t just build stronger customer relationships. Do it at scale, with AI that’s scoped for trust and safety at enterprise scale. RESOLVE MORE INQUIRIES FASTER WITH AI ASSISTANTS BUILT WITH GENERATIVE AI. CUSTOMER AI ASSISTANTS By leveraging Generative AI combined with your company knowledge and data, customers get concise, accurate and personalized answers created directly from your data — as if they had a human agent helping them. Discover customer-facing AI assistants AGENT AI ASSISTANTS Not every question can be answered by AI, so Quiq’s AI-assisted contact center empowers human agents to handle many simultaneous asynchronous conversations across all popular messaging channels. Learn about AI for agents DELIVER BUSINESS VALUE FASTER BY BUILDING WITH AI STUDIO. A POWERFUL SET OF AI TOOLS BUILT SPECIFICALLY FOR CX AI Studio is an enterprise-grade development environment for building, testing, deploying and measuring AI for CX. ALL STAGES OF AI DEVELOPMENT SEAMLESSLY TOGETHER Conversational CX strategy & design, coding, and performance measurement – it can all be overwhelming. AI Studio brings it all together, enabling your team to build faster. Explore AI Studio CRAFT REWARDING CX WITH NATURALLY-ASYNCHRONOUS INTERACTIONS. RECOGNIZE CUSTOMER PREFERENCE FOR DIGITAL MESSAGING. Digital channels like messaging are preferred by customers over other communication channels like phone and email. They offer convenience, reach—and a rich canvas for you to deliver memorable, brand-building customer experiences. MANAGE ASYNCHRONOUS CONVERSATIONS MORE EFFECTIVELY. Quiq helps your team manage multiple conversations that may be active at different times, as well as reporting and insights to help organizational leaders oversee and improve CX operations. UPGRADE YOUR CRM TO ASYNC. Accelerate your time to value by seamlessly integrating Quiq with your CRM. TRUST A SOLUTION THAT’S ENTERPRISE-ARCHITECTED. SCALABILITY AND PERFORMANCE - BUILT FOR ENTERPRISES Quiq was built to handle the capacity and performance needs of large enterprises with millions of customers. AI THAT’S BOTH POWERFUL AND SECURE Quiq understands the importance of your data. Our systems and processes are designed to ensure that AI is used safe and securely. See it for yourself—request a demo! DON’T JUST TAKE OUR WORD FOR IT. Hear from our customers and read their stories. LEARN HOW QUIQ PARTNERED WITH ACCOR TO BUILD AN LLM-POWERED AI ASSISTANT THAT'S LED TO A 2X BOOST IN CLICK-OUTS ON BOOKING LINKS. Read their story LEARN MORE ABOUT QUIQ’S AI Let's talk * * * * Breakthrough Technology * AI Contact Center * AI Studio * Customer AI Assistants * Integrations * Microsoft * Oracle * Salesforce * Shopify * Zendesk * SAP * Features * Convert Calls to Text * Enterprise-Grade Security * Outbound Messaging * Payments * Quiq Insights * Rich Messaging * Surveys * Translation * Business Messaging Channels * Apple Messages for Business * Facebook Messenger * Google Business Messaging * Instagram * RCS Business Messaging * SMS/Text * X Direct Messages * Web Chat * WhatsApp * Resources * Blog * Customer Help Center * Customer Login * Developer Knowledge Base * Events * Generative AI Resources * Guides & Reports * ROI Calculator * Videos * Competitor Comparison * Quiq vs. LivePerson * Company * About Us * Careers * Contact Us * Partners * PR & Media * Get Quiq * Request a Demo * Privacy Policy * Terms of Service * Responsible Disclosure * Cookies © Copyright 2024 Quiq. All Rights Reserved.