alderit.com Open in urlscan Pro
2a01:4ff:f0:b632::1  Public Scan

Form analysis
0 forms found in the DOM

Text Content

ALDER IT

Improving our community by providing reliable IT services to businesses and
organisations in need

Building sustainable products powered by renewable energy and proven, open
source software

 * Phone: +1 (828) 610-5091
 * Email: contact@alderit.com
 * XMPP: contact@alderit.com


SERVICES


WEBSITES AND DESIGN

We build lightweight and accessible websites for individuals, small businesses,
co-ops, and non-profits. Every site is completely unique and hand-written from
scratch for optimal performance and customisability. We charge by the hour based
on the site's complexity and rates can be tailored to better suit a one-off
project or a longer-term development relationship. We work very closely with our
clients to ensure all parties are satisfied.


CUSTOM APPLICATIONS

Our developers are experienced with Go, Rust, Python, and JavaScript and would
be more than happy to create custom frontend and backend applications to meet
our clients' needs. We adhere to industry-standard practises including
version-control systems, code review, automated CI/CD, and more. The code we
write is idiomatic and readable so our projects can be picked up by other
developers if the client decides to move elsewhere.


CLOUD SERVICES

We offer website and web application hosting; we can set up anything from
instant messaging and ticketing solutions to networked storage and collaborative
development services. Additionally, we offer consulting to assist clients in
provisioning on-premise or cloud-based infrastructure. To ensure everything is
running smoothly, we can integrate tools to monitor service behaviour and alert
responsible parties when issues are detected.


SLAS, UPTIME GUARANTEES, TURNAROUND TIMES, BACKUPS, AND RATES

Every development project, hosting relationship, and consulting arrangement
comes with a Service-Level Agreement (SLA) detailing the committments between
service provider (Alder IT) and client. Particular aspects of the service —
quality, availability, responsibilities, etc. — are mutually agreed upon by both
the service provider and the client, written up in a formal document, and signed
by both parties to indicate the shared understanding of the arrangement. Should
requirements change and the SLA need revision, the service provider and client
will meet to discuss those revisions.

Every website and application we host comes with a 99% uptime guarantee. This
means our clients experience a maximum of 3 days, 15 hours, and 36 minutes of
downtime through a rolling calendar year.

Daily backups are included in application hosting costs. We keep 30 daily
backups, 12 monthly backups, and 5 yearly backups.

Depending on project complexity, clients can usually expect a turnaround time of
two weeks for a static website and up to a month for usable applications. More
concrete estimates will be given after our initial meeting.

Depending on project complexity, we charge $40-$60/hr for static websites and
$70-$90/hr for applications. More concrete estimates will be given after our
initial meeting.


VALUES


COMMUNITY

At the core of Alder IT is a focus on community. We strive to improve both
physical and digital communities by providing reliable services to small
businesses and organizations in need. We also promote and use open source
software where possible and assist those projects through funding and code
contributions.


SUSTAINABILITY

We firmly believe in building a sustainable business that generates minimal
waste while relying exclusively on renewable energy. We focus very heavily on
building and using sustainable technologies, our sites and services — as well as
all of the sites and services we host for clients — rely exclusively on wind and
hydropower, and through Stripe Climate, 1.5% of every online payment funds
carbon removal.1


DATA PORTABILITY

While we do offer to host any application or website we develop or work on, we
are more than happy to assist our clients in migrating to other platforms. We do
not believe in vendor lock-in so we use portable technologies that allow our
clients to choose alternative partners.

1. This deduction is absorbed by Alder IT; we do not increase our rates by 1.5%
and pass the fee on to our clients. ↩


CONTACT

We would love to work with you! If you're interesting in hiring us or you have
any questions not covered above, please send an email to contact@alderit.com and
we'll reply as soon as we can!