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Author * Leaders * Policy & Regulation * Community Banking * Credit unions * More * Consumer Finance * Digital Banking * Technology * Women in Banking * Opinion * Events * Resources * Advances in Tech * Consumer Finance * Digital Banking * Technology * Women in Banking * Opinion * Events * Resources * Advances in Tech Log In Subscribe Follow Us In Real Time * twitter * facebook * linkedin © 2021 Arizent. All rights reserved. Menu Show Search Search Query Submit Search Log In Subscribe * Leaders * Policy & Regulation * Community Banking * Credit unions * More * Consumer Finance * Digital Banking * Technology * Women in Banking * Opinion * Events * Resources * Advances in Tech Follow Us In Real Time * twitter * facebook * linkedin * Women in Banking * Payments * Access Denied Podcast * Ranking the Banks * American Banker Magazine LATEST * American Banker CIBC Innovation hires JPMorgan executive for New York office * American Banker Citi hiring 100 people in push into digital assets * * American Banker How one credit union is adjusting to change at CFPB * American Banker First National of Nebraska acquiring Western States BanCorp in Wyoming * American Banker Amex shelves wire service, fires workers on misconduct finding * American Banker CEO of Boston Firefighters Credit Union to retire * American Banker Stablecoin advocates make their case to U.S. banking regulators PAYMENTS * American Banker Amazon's U.K. Visa ban could foreshadow larger fight in U.S. * American Banker Supply chain crunch sparks demand for cutting-edge payments services * American Banker Mastercard, MoCaFi test universal basic income card in New Orleans BANKTHINK * Dave Martin Tight labor market is no excuse for keeping subpar employees * Judith Rinearson What the President's Working Group got wrong about stablecoins * Karen Petrou Fireworks over OCC nominee distract from bigger policy issue RESEARCH * American Banker Exclusive research Self-sabotage: How companies hurt themselves by neglecting DEI * American Banker Exclusive research The good, bad and ugly about fast money in financial services * American Banker Exclusive research Why banks are stuck in second gear * American Banker Exclusive research Mobile wallets find their home in the future of POS * American Banker Exclusive research The future of work: Employers, employees and the long road to compromise RESOURCES * Other Online onboarding with 20 U.S banks: security vs usability Sponsor content from iProov * Web Seminar Evolving your banking service model for long-term growth Sponsor content from Genesys * Establish convenient, contextual customer experience that drives measurable business value Partner Insights Sponsor Content From Glance * eBook 2021 Digital Customer Engagement Buyer's Guide Sponsor content from Genesys * Web Seminar Awash in ESG data? Learn how to find the insights Sponsor content from Capgemini with Accern * Payments * Retailers * Lending * PSO content * PSO feature Amazon's fintech partnerships increase pressure on card networks The e-commerce giant has threatened to ban Visa cards in the U.K., and its partnerships with the likes of Affirm and Venmo give it alternative ways to accept payments — and the means to make good on that ultimatum. By John Adams November 22 4 Min Read SHARE THIS STORY * Facebook * Twitter * LinkedIn * Email * Bank technology PNC, KeyCorp upgrade collections tech as CFPB deadline nears The regional banks are moving past old-school collection calls, instead using emails, texts and on-screen messages to urge delinquent customers to repay debt. Modern communications are said to be more efficient and in keeping with Consumer Financial Protection Bureau debt-collection rules set to take effect Nov. 30. By Miriam Cross November 22 * Politics and policy What Powell’s Fed renomination means for banks President Biden’s announcement that he is reappointing Jerome Powell as chair of the Federal Reserve suggests that not much will change regarding supervision, capital requirements and approval of merger applications. But the still-open position for vice chair of supervision could go to a more progressive nominee. By Hannah Lang November 22 * * Commercial banking KeyCorp buys fintech partner to streamline payments business The Cleveland company has bought out XUP after taking an equity stake in it early this year, saying its technology showed promise in simplifying enrollment of small and middle-market companies in multiple commercial payments services. By Laura Alix November 22 * Cryptocurrencies Podcast Countering SEC chair's claim that stablecoins are 'poker chips' Circle CEO Jeremy Allaire argues that Gary Gensler’s association of stablecoins with gambling doesn’t match how they're used, the way they're regulated or their potential benefit to the financial system. By Penny Crosman November 22 Most Powerful Women in Banking Women in Banking Women in Banking The Most Powerful Women in Banking See the 19th annual ranking of the Most Powerful Women in Banking. October 6 1 Min Read Women in Banking Regional banks National banks Women in Banking The Most Powerful Women to Watch Quite a few of the executives in the ranking this year are newcomers, including women from Citigroup and Zions Bancorp. October 6 1 Min Read Women in Banking Asset management Capital markets Women in Finance 2021 Women in Banking The Most Powerful Women in Finance The country’s biggest financial companies are well represented in the ranking. Citigroup leads the way, followed by JPMorgan Chase and Bank of America. October 6 1 Min Read Women in Banking Women in Banking Most Powerful Women in Banking | Top Teams As part of American Banker’s Most Powerful Women in Banking and Finance program, we have selected five “Top Teams” for 2021. October 6 1 Min Read Diversity and equality Women in Banking ESG Diversity and equality Most Powerful Women in Banking | Standouts As part of American Banker's Most Powerful Women in Banking and Finance program, we have selected 25 women who stand out in specific categories that have taken on increasing importance lately, including human resources, risk and ESG. October 6 1 Min Read Best Banks to Work For Recruiting Employee benefits Community banks Best Banks to Work For Recruiting Best Banks to Work For 2021 Executives at the 90 institutions that made the ninth annual ranking are boosting benefits to attract new employees, amid intense competition for talent. They’re also rethinking how they approach recruiting and increasing their diversity efforts. By Laura Alix November 8 2 Min Read Community banking Recruiting Employee retention Best Banks to Work For Community banking How banks are combating high employee turnover Americans are changing jobs in record numbers, posing a challenge for all employers. Here's how the Best Banks to Work For are redoubling their efforts to recruit and retain talent. By Joel Berg November 12 6 Min Read Workforce management Work from home Community banking Best Banks to Work For Workforce management Remote work is here to stay. Banks are still sorting out how to adapt. Now that dispersed workforces are expected to be the long-term norm, banks are taking steps to maintain a sense of teamwork and giving managers new training in troubleshooting. By Joel Berg November 16 8 Min Read Community banking Diversity and equality Best Banks to Work For Women in Banking ESG Community banking Banks aim to improve gender diversity with homegrown talent Recruiting from competitors can be hard to pull off, and it won’t create more equity in the industry. Some of the Best Banks to Work For are finding ways to develop, support and promote women who are already on the payroll. By Stephanie Schomer November 19 8 Min Read Community banking Bank technology Workforce management Best Banks to Work For RPA AB - Technology Community banking Leaving the ‘numbing’ tasks to machines First Busey Corp. is investing in software to eliminate the drudgery of some tasks. But this Best Bank to Work For will judge the success of the tech initiative by employee engagement more so than just efficiency. The goal is to boost morale. By Jon Prior November 11 2 Min Read Employee engagement Community banking Best Banks to Work For Training Employee engagement ‘There’s more to employee satisfaction than a paycheck’ From paying for lawn care when an Army Reservist on staff was deployed to offering employees office space and laptops for their children to do school work, United Bank in Alabama aims to make life easier for the people who work there. It is also ramping up internal training programs. By Laura Alix November 10 3 Min Read Community banking Workforce management Best Banks to Work For Diversity and equality ESG Women in Banking Community banking Centric Bank goes back to school to achieve diversity goals The Pennsylvania community bank lacked the resources to go all-in on developing a diversity, equity and inclusion policy, so it turned to grad students at Georgetown University for help. By John Reosti November 9 4 Min Read PODCASTS * Fintech Have fintechs cracked the financial inclusion code? Many fintech companies are offering quality, low-cost services to people who are left out of mainstream banking. But low-income consumers face barriers that technology alone can't solve. * Climate change Will there ever be a Basel V? The Basel III reforms initiated after 2008 and the hard-fought Basel IV provisions completed in 2017 made banks more resilient. International consensus on new challenges like climate change and cybersecurity could be impossible. * AB - podcast A futurist's predictions for banking, tech and the economy Brett King, founder of Moven, host of the radio show “Breaking Banks” and co-author of the forthcoming book “The Rise of Technosocialism,” has strong opinions about how technology is changing finance and the world. His forecast includes more automation, fewer jobs and the emergence of central bank digital currencies. By Penny Crosman November 8 * ESG How banks can walk the walk on ESG Environmental, social and governance issues have become more important to investors and customers. Kathryn Rock, a partner in financial services practice at the consulting firm Guidehouse, has advice on what banks can do to step up their efforts. Best Credit Unions to Work For Credit unions Best Credit Unions to Work For CUJ content CUJ feature Credit unions The Best Credit Unions to Work For, 2021 Increased access to telehealth visits. Cash incentives to get vaccinated. Bring your dog to work — every day. These credit unions, though still providing traditional team-building fun and games, have taken extra steps this year to cater to the needs of employees. By W.B. King August 25 1 Min Read Best Credit Unions to Work For CUJ content CUJ feature Credit unions Best Credit Unions to Work For The Best Credit Unions to Work For with assets of more than $1 billion, 2021 Employees of these credit unions, the largest of this year's Best Credit Unions to Work For, get perks such as one-on-one meetings with the CEO, time off to volunteer, and better loan rates. By W.B. King September 3 1 Min Read Best Credit Unions to Work For CUJ content CUJ feature Credit unions Best Credit Unions to Work For The Best Credit Unions to Work For with assets of $500 million to $1 billion, 2021 These credit unions range offer perks such as higher starting wages, on-site training and annual bonuses. They also foster a sense of community with game nights, holiday parties and birthday celebrations. By W.B. King September 3 1 Min Read Best Credit Unions to Work For CUJ content CUJ feature Credit unions Best Credit Unions to Work For The Best Credit Unions to Work For, under $500 million of assets, 2021 Massages, a "bring your dog to work" policy, telemedicine and Zoom happy hours help these credit unions strike the right balance between work and personal needs. By W.B. King September 3 1 Min Read More from American Banker * Politics and policy Biden keeps Powell as Fed chief, elevates Brainard to vice chair The president has selected Jerome Powell to serve a second four-year term as Federal Reserve chair and chosen Gov. Lael Brainard as the next vice chair. November 22 * Politics and policy Lawmakers revive effort to enact national interest rate cap After Democrats failed last year to rally support for a federal 36% limit, House and Senate proponents are trying to capitalize on the momentum from state rate caps that recently passed on a bipartisan basis. By Kate Berry November 21 * Politics and policy Libor legal fix for phaseout hits hurdle in Congress tax spat U.S. legislation designed to protect trillions of dollars of assets from chaos when global regulators phase out the interest-rate benchmark Libor is being held up in the House, over a dispute involving tax-related language, according to lawmakers and congressional aides. November 19 * Community banking New banks opening in Florida again. Are more needed? Locality Bank in Fort Lauderdale and Gulf Coast Business Bank in Fort Myers would be the seventh and eighth banks to open in Florida since 2017 — the most of any state in that span. Organizers relish the chance to start from scratch, but some observers lament the drop-off in de novos from the pre-crisis era. By John Reosti November 19 * Industry News Deutsche Bank taps Wynaendts to succeed Achleitner as chairman Deutsche Bank proposed Alexander Wynaendts as its next chairman of the supervisory board, tapping the former insurance executive to guide Germany’s largest lender as it emerges from a decade of crisis. November 19 See All Differentiated Data and Advanced Analytics * eBook Why saying "yes" to more customers is good for business Sponsor content from Equifax * eBook A not-so beginner's guide to Buy Now, Pay Later Sponsor content from Equifax * Infographic Hidden Identity: Mitigating Fraud in the New Digital Age Sponsor content from Equifax Advances in Tech * Deliver a Frictionless Customer Experience with DocuSign Notary Sponsor content from DocuSign * Onboarding with EngageOne Communicate: A more seamless CX Sponsor content from Precisely Best Banks to Work For As the coronavirus pandemic begins to wane, new pressures are mounting on banks: how to attract and retain talented employees, many of whom are insisting on work-life balance and a sense of purpose from their careers. From flexible work-from-home policies to renewed outreach and benefits, these banks are finding novel ways to keep their employees happy and engaged. 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