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Learn about Careem's response to Covid-19 here

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EVERYDAY LIFE, MADE SIMPLE.

Ride, order food, shop, pay or become a Captain.
Careem is a hassle-free, one stop solution for your
daily needs.




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English عربي



EVERYDAY LIFE, MADE SIMPLE

Ride, order food, shop, pay or become a Captain. Careem is a hassle-free, one
stop solution for your daily needs.




ONE APP FOR
EVERYDAY NEEDS

Car
Taxi
Bike
Food
Shops
Delivery
Recharge
Send Credit
Other 1
Other 2


SIMPLIFYING AND IMPROVING THE LIVES OF
PEOPLE ACROSS OUR REGION

EMPOWERED 1+ MILLION CAPTAINS AND CAPTINAHS

We've created opportunities for over a million people in the region to earn an
income.

SIMPLY HAPPY CUSTOMERS

We’re making life simple for millions of Customers with our everyday services.

MORE THAN 700,000 REFUGEES SUPPORTED

With the help of your generous donations through Careem Rewards, we have
supported thousands of refugee families with daily essentials.

EMPOWERED 1+ MILLION CAPTAINS AND CAPTINAHS

We've created opportunities for over a million people in the region to earn an
income.

SIMPLY HAPPY CUSTOMERS

We’re making life simple for millions of Customers with our everyday services.



MORE THAN 700,000 REFUGEES SUPPORTED

With the help of your generous donations through Careem Rewards, we have
supported thousands of refugee families with daily essentials.


SIMPLIFY YOUR PAYMENTS WITH CAREEM PAY

Pay for your Careem rides and food orders, send funds to your family, and so
much more with Careem Pay.

Learn More


TREAT YOURSELF WITH CAREEM REWARDS

Get more from every ride with Careem Rewards by redeeming your points on partner
benefits or making a donation to your favourite charity.

Learn More


WE CARE ABOUT YOU

We’re here to provide you with a hassle-free experience that makes your life
easier.

Learn More


BECOME A CAPTAIN

It’s up to you! Start earning with Careem today.

Sign up now


BECOME A PARTNER

Partner with Careem and grow your business.

Contact Us



FROM THE REGION, FOR THE REGION

Careem operates in more than 100 cities in 13 countries from Morocco to
Pakistan.

View All Cities



FREQUENTLY ASKED QUESTIONS


HOW DO I CREATE AN ACCOUNT?

To create a Careem account you need a valid email address and mobile number.
Download the app for your iOS or Android device and sign up with your mobile
number. You may use an international number as long as the number is active to
receive SMS.

To make sure it’s your real number, we’ll send you a verification code via SMS
which you need to enter to sign up. If the SMS with the code does not arrive,
you can request a call from the same screen.

Once your number is verified, you’re ready to use Careem!

Alternatively, if you're comfortable with linking your Facebook profile to your
Careem account, you can sign up via Facebook. The app will redirect you to a
Facebook page where the email and password are required to authorize Careem
usage.

During the sign-up process, we ask you for your email address. We need your
email address for instances where you may have forgotten your password and need
to receive instructions via email on how to reset it. We also send you detailed
ride receipts via email.

You can also create an account on the web at www.careem.com.


HOW DO I EARN CAREEM REWARDS POINTS?

You’ll earn points on every Careem ride you take. No sign up required! The
number of points you earn depends on the cost of the ride. You’ll earn points on
all rides paid by cash, card, or invoice. You won’t earn points on rides taken
using a Package or Careem Credit, but you will earn points for topping up your
Wallet with credit (excluding Fawry top ups in Egypt). Points are awarded based
on the actual spend on Careem. Unpaid or free rides will not earn you points.


HOW CAN I ADD MY CREDIT CARD ON THE APP FOR PAYMENTS?

In the Careem Pay section, press on Add Card which will lead you to a simple
form, simply enter these details and press Save. For some cards, you will be
re-directed to enter an OTP sent to your mobile number associated with the card
and your card will be added upon successful authentication. Careem may charge
you a small amount to verify your card that will automatically be refunded to
your card.


HOW DO I BECOME A CAPTAIN?

Becoming a captain is a simple three step process. First you will need to
register with Careem by completing the captain form available on the website.
After reviewing your application, we will invite you for a training session.
Once the training is complete, you can start riding with us.


WHERE CAN I GET MORE INFORMATION, SUPPORT OR MAKE A CLAIM?

We do our best to provide you with all the help you may need in our FAQs. If you
need to get in touch with us, you can go to the app Menu > Get help.


ONE APP FOR
EVERYDAY NEEDS




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