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ANNUAL REPORT

Annual Report overview

   
   
 * Our Manifesto
   
   
 * Who we are
   
   
 * Chairman's letter
   
   
 * Letter from the Chief Executive Officer
   
   
 * Our UniCredit Unlocked strategy
   
   
 * Financial progress
   
   
 * Our progress in 2023
      
    * Clients
    * People & Culture
    * ESG
    * Digital & Data
      

   
   
 * Our 2023 Milestones Timeline
   
   
 * Our transformational stories
   
   
 * UniCredit Foundation
   
   


INTEGRATED REPORT

Integrated Report overview

   
   
 * Our Manifesto
   
   
 * Letter from our CEO
   
   
 * Letter from our Head of Group Strategy and ESG
   
   
 * Our Context
      
    * Our Purpose
    * Our Sustainable Business Model
    * Our Value Creation Over Time
    * Market Trends
    * Stakeholder Engagement
    * Material Topics
      

   
   
 * Our Strategy
      
    * Our ESG Strategy
    * Our Transition to Net Zero
      

   
   
 * Impact on Communities
      
    * Financial Capital
    * Human Capital
    * Social and Relationship Capital
    * Intellectual Capital
    * Natural Capital
      

   
   
 * Governance, Risk Management and Compliance
      
    * Governance
    * Risk Management
    * Compliance
      

   
   

 * UniCredit Foundation
 * 2023 Milestones Timeline

2023 Reports

   
 * UNICREDIT GROUP
   
 * EnglishItaliano
 * Search
 * Menu

   
 * Annual Report Overview
 * Integrated Report Overview
   

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UNLOCKING TRANSFORMATION, 

TOGETHER.

For our clients, our people and our communities.

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Annual Report

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Integrated Report

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UniCredit Foundation

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Discover our 2023 Milestones Timeline


Our manifesto


WE BELIEVE IN EUROPE'S POTENTIAL.

Uniting behind a vision of a better bank and a better future. A transformation
for our clients, our people, and our communities. Demonstrating what it means to
be the bank for Europe’s future.
For everyone, everywhere.

Discover our Manifesto



OUR TRANSFORMATIONAL STORIES

Explore the many stories and achievements from across our business that have
contributed to a year of powerful transformation.

Discover our stories


OUR 2023 KEY MILESTONES


A YEAR OF POWERFUL TRANSFORMATION

Explore more of our 2023 Milestones

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JANUARY

6 featured stories

Stories

Explore more of our 2023
MilestonesJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

6 featured stories

ESG

LAUNCH OF OUR FIRST EVER KIDS4KIDS & DONATION DAY

Supporting children in need across Europe

Discover More

FINANCE

BANK OF THE YEAR

In a first for the bank we were hailed as Global ‘Bank of the Year’ for 2023 by
The Banker

Discover More

ESG

BECOMING THE MAIN SPONSOR OF THE SAN CARLO THEATRE IN NAPLES

Supporting culture and territorial social growth

Discover More

ESG

BUILDING NEW HOSPITALS IN ANGOLA

UniCredit provided loans for three new hospitals

Discover More

People & Culture

UNICREDIT NAMED ONE OF THE TOP EMPLOYERS IN EUROPE



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Digital & Data

UNICREDIT LAUNCHED BANK ID SERVICE

Making everyday life more convenient for our clients in the Czech Republic

Discover More

CLIENTS

INTRODUCING THE EURO AS CROATIA’S OFFICIAL CURRENCY



Discover More

CLIENTS

UNICREDIT UNDERWRITES €7 BILLION ACQUISITION OF GD TOWERS FROM DEUTSCHE TELEKOM



Discover More

ESG

NET ZERO TARGETS SET FOR CARBON-INTENSIVE SECTORS



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ESG

100% SINGLE-USE PLASTIC-FREE BANK

Reducing the use of millions of plastic bottles in a single year

Discover More

ESG

PROJECT FINANCING FOR ENEL'S 3SUN PHOTOVOLTAIC GIGA FACTORY

Supporting the expansion of what will become Europe's largest factory of
high-performance bifacial photovoltaic modules

Discover More

People & Culture

RECOGNITION FOR OUR GENDER EQUALITY EFFORTS

Positive recognition for our efforts across the bank

Discover More

People & Culture

OUR GROUP-WIDE VOLUNTEERING COMMUNITY

Encouraging our employees to contribute one working day each year

Discover More

ESG

ENI AND UNICREDIT PARTNER AROUND OPEN-ES

An open alliance for sustainable growth and collaboration

Discover More

FINANCE

SHARE BUY-BACK PROGRAMME

€3.343 million share buy-back programme receives approval

Discover More

CLIENTS

SUPPORTING GERRESHEIMER’S GROWTH PLAN IN GERMANY

Helping to raise €272 million in capital for High Value Solutions and Medical
Devices

Discover More

CLIENTS

GROWING OUR PARTNERSHIP WITH MASTERCARD

A first for a large commercial bank in Europe – putting in place, an at scale
single card multi market strategy

Discover More

CLIENTS

UNICREDIT BULBANK OPENS COMPLETELY CASHLESS BRANCHES

Supporting the shift to a cashless society in Bulgaria

Discover More

CLIENTS

2ND TRANCHE OF UNICREDIT PER L’ITALIA

Supporting the disposable income of individuals and households, and liquidity of
Italian businesses

Discover More

People & Culture

SUPPORTING PRIDE THROUGHOUT EUROPE

Reinforcing our strong commitment to diversity, equity and inclusion and support
to the LGBTQIA+ community

Discover More

CLIENTS

UNICREDIT ACTED AS FINANCIAL ADVISOR TO DUFRY

Supporting them with the acquisition of Autogrill SpA

Discover More

People & Culture

SECOND CULTURE DAY A BIG SUCCESS

Reflecting on our cultural transformation results

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Digital & Data

LAUNCH OF A GLOBAL BANK INSURANCE PLATFORM WITH ALLIANZ

Aimed to renew the commercial offer of more than 20 insurance products

Discover More

CLIENTS

€292 MILLION IPO FOR FERRETTI

The first ever Hong Kong and Italian dual listing

Discover More

ESG

LAUNCH OF €1 BILLION GREEN BOND FOR THE FEDERAL STATE OF HESSE

Supporting this pioneer in green financing in Germany

Discover More

Digital & Data

UNICREDIT AND TRUSTPAIR ANNOUNCE PARTNERSHIP AROUND IBAN CHECK

Tackling fraud in B2B payments to protect our clients

Discover More

UniCredit Foundation

LAUNCH OF ‘RE-POWER YOUR FUTURE’ WITH JUNIOR ACHIEVEMENT EUROPE

A €6.5 million programme to empower youth and prevent early school leaving

Discover More

ESG

MSCI UPGRADE UNICREDIT’S ESG RATING TO ‘AA’

In recognition of the banks efforts to mitigate social risks and the robust
integration of ESG practices

Discover More

ESG

HIDROELECTRICA IPO IN ROMANIA

UniCredit acted as Joint Bookrunner in what was the largest IPO in Europe in
2023

Discover More

ESG

PUBLICATION OF OUR SUSTAINABILITY BOND REPORT

Setting out how our bonds have funded renewable energy, green buildings and
social impact initiatives

Discover More

ESG

SPONSORSHIP OF THE LOUIS VUITTON 37TH AMERICA’S CUP

As both a Global Partner and the exclusive Global Banking Partner

Discover More

ESG

RENEWING OUR MAIN PARTNERSHIP FOR FILARMONICA DELLA SCALA’S 2024 SEASON

Helping to foster musical excellence and culture in Italy and beyond

Discover More

ESG

INSTALLATION OF AN INNOVATIVE TREE IRRIGATION SYSTEM

At our HQ in Hungary where we are now irrigating around 200 surrounding trees

Discover More

CLIENTS

ONEMARKETS FUND CELEBRATES ITS FIRST ANNIVERSARY

A family of eighteen funds with €3 billion of assets under management

Discover More

STRATEGY

UNICREDIT AND ALPHA SERVICES AND HOLDINGS, ANNOUNCE MERGER

Creating a strategic partnership in Romania and Greece

Discover More

Digital & Data

OPENING OF OUR INNOVATION HUB IN GERMANY

Creating a place where employees can actively shape the future of the bank

Discover More

UniCredit Foundation

UNICREDIT FOUNDATION AND TEACH FOR ALL RENEWED PARTNERSHIP

Furthering our commitment to boosting education and teaching

Discover More

ESG

THE LAUNCH OF THE UNICREDIT ART COLLECTION WEBS

Making art accessible for all and drawing on our long tradition of supporting
arts and culture

Discover More

ESG

OUR INAUGURAL ESG DAY

With our mission of Empowering a Just and Fair Transition we fostered new
dialogues and raised awareness

Discover More

CLIENTS

€100 MILLION+ EQUITY PRIVATE PLACEMENT FOR D-ORBIT

The largest in Italy in 2023

Discover More

People & Culture

WINNER OF THE GLOBAL EDGE CERTIFICATION FOR GENDER EQUITY AND INCLUSION

The first pan-European bank to win this certificate

Discover More

ESG

LAUNCH OF OUR FIRST EVER KIDS4KIDS & DONATION DAY

Supporting children in need across Europe

Discover More

FINANCE

BANK OF THE YEAR

In a first for the bank we were hailed as Global ‘Bank of the Year’ for 2023 by
The Banker

Discover More

ESG

BECOMING THE MAIN SPONSOR OF THE SAN CARLO THEATRE IN NAPLES

Supporting culture and territorial social growth

Discover More

ESG

BUILDING NEW HOSPITALS IN ANGOLA

UniCredit provided loans for three new hospitals

Discover More

Explore more of our 2023 Milestones

   
 * January
 * February
 * March
 * April
 * May
 * June
 * July
 * August
 * September
 * October
 * November
 * December
   


WHO WE ARE

UniCredit is a pan-European Commercial Bank with a unique service offering in
Italy, Germany, Central and Eastern Europe. Our purpose is to empower
communities to progress, delivering the best-in-class for all stakeholders,
unlocking the potential of our clients and our people across Europe.

Discover more




EXPLORE MORE


OUR STRATEGY

UniCredit Unlocked – our unique strategy that is delivering for the present
whilst transforming our bank for the future.View more



OUR FINANCIAL PROGRESS

A record-breaking year for UniCredit and another milestone in our journey to be
the bank for Europe’s future.View more



CHAIRMAN'S LETTER

For our clients, for our communities, for Europe, let us show the world what the
bank for Europe’s future looks like.View more



CEO'S LETTER

2023 was a remarkable year and the product of three years of transformation.
There will no doubt be challenges ahead in 2024, but I am confident in the
direction our bank is taking. View more




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ANNUAL REPORT

   
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INTEGRATED REPORT

   
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