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ITSM

IT Service Management

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ITSM SOFTWARE


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THE CORE OF DIGITAL TRANSFORMATION. THE CORE OF EASYVISTA.


What does IT Service Management (ITSM) mean to you? For us, it goes beyond your
ability to provide service to your users, although that's foremost. You also
need to be able to shape your organization's digital transformation trajectory.

When you implement a proven IT Service Management (ITSM) platform that aligns
with your business objectives, integrates easily with any current systems, and
includes best practices — such as the 11 ITIL PinkVerified processes built into
EasyVista — your entire organization will see the benefits in efficiency and
standardization.

Every feature counts — but it's maturity, not complexity, that enables your IT
Service Management success.



2022 Gartner® Report

GARTNER® MAGIC QUADRANT™ FOR ITSM TOOLS

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REDUCE COSTS AND MATURE IT WITH A SINGLE PLATFORM

IT Service Management has grown up. Your current technologies and
industry-standard processes need to be easily integrated into one platform for
success. Standardization and automation naturally follow. Keep costs down and
productivity up with a platform that responds to business changes, gives users
an experience that breeds adoption, and delivers strong time-to-value with
robust workflow capabilities.


LEARN MORE


USE BEST PRACTICE PROCESSES FOR MANAGING IT

Whatever activities you use to plan, design, deliver, operate, and control IT,
EasyVista's IT Service Management (ITSM) platform provides them — including
change, release, incident, problem, and knowledge management. Mature over time
by employing ITIL processes as needed.


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ENGAGE USERS WITH A BETTER EXPERIENCE

In addition to finding the IT Service Management engine that meets your
company's maturity level, you also need to be able to design and deliver unique,
role-specific user experiences across the organization.

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WHAT ELSE CAN EASYVISTA DO FOR YOUR BUSINESS?

SIMPLIFY IT SERVICE MANAGEMENT

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BUILD PEOPLE-CENTRIC USER EXPERIENCES

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2022 Gartner® Magic Quadrant™ for IT Service Management Tools

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Aligning IT Strategies with Business Expectations for Digital Transformation

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