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 * Products
   
   * * * PRODUCTS
       
       * Customer Success
       * Product Experience
       * inSided
     
     * * PLATFORM OVERVIEW
       
       * Gainsight Platform
       * Gainsight Marketplace
       * See Value from Gainsight Faster
 * Pricing
 * Solutions
   
   * * * BY USE CASE
       
       * HealthcareDeliver proactive, preventative care that enables you to
         retain and grow your customer base.
       * Start and Scale FastEssential features and onboarding to help you start
         and scale with Gainsight in as little as two weeks.
       * Scale and EfficiencyDeliver outcomes without adding headcount.
       * RetentionPredict churn and address risk.
       * ExpansionIdentify and align on expansion opportunities.
       * Product AdoptionProactively guide users to value.
     
     * * BY TEAM
       
       * Customer SuccessEmpower and enable your CSMs.
       * ProductCreate elegant product experiences.
       * Customer ExperienceIdentify trends across the customer journey.
       * Revenue and SalesDrive a high performing renewals process.
       * IT and AnalyticsConsolidate your Customer Data.
       * ExecutivesAlign on customer health and opportunities.
       * Community TeamsBuild a modern customer community.
 * Customers
 * Resources
   * The Latest from GainsightWhat’s new? From blogs to webinars, to guides and
     more.
     
     * * * THE LATEST FROM GAINSIGHT
         
         * Resources Library
         * Gainsight Blog
         * Events and Webinars
         * Gainsight Glossary
         * Push to Production
         * Gainsight Essentials
       
       
       * * GAINSIGHT ESSENTIALS
           
           The Gainsight you know and love just got a whole lot easier. Start
           and scale with Gainsight - and go live in as little as two weeks!
           What are you waiting for?
           
           Check it Out
           
   * By TopicWe’ve got it all organized by Product, Customer Success, and
     Community.
     
     * * * BY TOPIC
         
         * CS Ops Central
         * Customer Success Teams
         * Product Teams
       
       
       * * PULSE 2023
           
           Pulse 2023 is more than software’s biggest conference on durable
           growth. It’s a celebration of ten years of joy, and an invitation to
           ask what if about a future that’s yet to be written.
           
           Check it Out
           
   * Customer ResourcesFind the Gainsight community, certifications, and
     documentation.
     
     * * * CUSTOMER RESOURCES
         
         * Customer Community
         * Trainings & Certifications
         * Product Support
         * API & Developer Docs
       
       
       * * INSIDED BY GAINSIGHT
           
           Create a single destination for your customers to connect, share best
           practices, provide feedback, and build a stronger relationship with
           your product.
           
           Check it Out
           
   * Industry ResourcesFind a job, discover Pulse, and learn what’s happening
     industry-wide.
     
     * * * INDUSTRY RESOURCES
         
         * Customer Success Job Board
         * Pulse Plus
         * Pulse Conference
         * Pulse Library
       
       
       * * PULSE 2023
           
           Pulse 2023 is more than software’s biggest conference on durable
           growth. It’s a celebration of ten years of joy, and an invitation to
           ask what if about a future that’s yet to be written.
           
           Check it Out
           
   * Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and
     community.
     
     * * * ESSENTIAL GUIDES
         
         * Quarterly Business Reviews (QBRs)
         * Customer Success
         * Voice of the Customer
         * Customer Success Management
         * Customer Journey and Lifecycle
         * Professional Services Success
         * High Touch CS Management
         * Company-wide Customer Success
       
       * *  
         
         * Recurring Revenue
         * Channel Partner Success
         * Reducing Churn
         * Budgeting for Customer Success
         * Product Analytics
         * Customer Experience
         * Product Management Metrics
 * Company
   * Who We Are
   * Leadership
   * Newsroom
   * Partners
   * Careers
 * Impact
 * Login
   * Login to Gainsight CSCustomer Success Software
   * Login to Gainsight PXProduct Experience Software
 * Schedule a Demo


 * Products
   * Products
     * Customer Success
     * Product Experience
     * inSided
   * Platform
     * Gainsight Platform
     * Marketplace
     * See Value from Gainsight Faster
 * Pricing
 * Solutions
   * By Use Case
     * Healthcare
     * Start and Scale Fast
     * Scale and Efficiency
     * Retention
     * Expansion
     * Visibility
     * Product Adoption
   * By Team
     * Customer Success
     * Product
     * Customer Experience
     * Revenue and Sales
     * IT and Analytics
     * Executives
     * Community Teams
 * Customers
 * Resources
   * The Latest from Gainsight
     * Resource Library
     * Gainsight Blog
     * Events and Webinars
     * Glossary
     * Push to Production
     * Gainsight Essentials
   * By Topic
     * CS Ops Central
     * Customer Success Teams
     * Product Teams
   * Customer Resources
     * Customer Community
     * Training & Certifications
     * Product Support
     * API & Developer Docs
   * Industry Resources
     * CS Ops Central
     * Customer Success Job Board
     * Pulse Plus
     * Pulse Conference
     * Pulse Library
   * Gainsight Essential Guides
     * Quarterly Business Reviews (QBRs)
     * Customer Success
     * Voice of the Customer
     * Customer Success Management
     * Customer Journey and Lifecycle
     * Professional Services Success
     * High Touch Customer Success Management
     * Company-wide Customer Success
     * Recurring Revenue
     * Channel Partner Success
     * Product-Driven Customer Success
     * Churn
     * Budgeting for Customer Success
     * Product Analytics
     * Customer Experience
     * Business Metrics
     * Choosing a Customer Success Solution
     * Product Management Metrics
 * Company
   * About Gainsight
     * Who We Are
     * Leadership
     * Newsroom
     * Partners
     * Careers
 * Impact
 * Login
   * Login to Gainsight CS
   * Login to Gainsight PX

Protect GRR in an era of vendor consolidation. Join us on March 23rd

Register here


YOUR NEW BUSINESS PLAN:
DURABLE GROWTH.
HIGHER NET REVENUE RETENTION.
GREATER PRODUCT ADOPTION.

Schedule a Demo


Watch Demo of CS Watch Demo of PX


DIGITAL SUPERPOWERS TO SCALE GROWTH

Increase Net
Revenue Retention

View Customer Health & Usage In a Single Place

Scale Customer
Success Teams

Accelerate Onboarding & Product Adoption

Launch/Manage Product-Led Growth




RICH PRODUCT & CUSTOMER ANALYTICS


SCALE RETENTION EFFORTS WITH USAGE ANALYTICS AND HEALTH SCORES.

“Gainsight PX enables us to do the science of customer success and churn by
making it possible to listen to our customers in a scalable, data-driven
manner.”

DOUG MILLER

Former Customer Experience Advisor, Onclusive

Take a Tour of Gainsight



RENEWAL OPTIMIZATION


SCALE RENEWALS MANAGEMENT WITHOUT INCREASING COST.

“Using Gainsight for renewal management has allowed us to both specialize and
scale our Customer Success teams. We have built an automated renewal system that
can and has frequently facilitated a zero-touch renewal-plus-growth process.”

BEN MICHAEL

Senior Manager, Customer Success, JAMF




CUSTOMER JOURNEY ORCHESTRATION


SCALE CUSTOMER ENGAGEMENT.

“I think of Gainsight as the vehicle that brings together all the different
customer data points and uses them as triggers to automate pieces of our
customer journey in a straightforward way.”

VALERY SKIRSKAYA

Customer Success Operations Manager, Glint

Watch a 2-Minute On-Demand Demo of CS



LOW/NO CODE IN-APP PRODUCT GUIDES


REDUCE PRODUCT ONBOARDING TIME TOMERE MINUTES.

“Gainsight PX provides better insight into the user experience because it is
objective. Plus, it enables us to make changes in response within minutes and
hours instead of days and weeks.”

YARIV ZUR

VP of Product, Anodot

Try Gainsight PX for Free



USER SEGMENTATION & IN-APP COMMS


INCREASE ADOPTION WITH CONTEXTUAL IN-APP ENGAGEMENT.

“After testing this in-app engagement for 2 months, we saw an 8% increase in
targeted customers using our automation feature, which is very impressive.”

IGOR KRANJCEC

Product Marketing Manager, INFOBIP

Try Gainsight PX for Free


For businesses at any stage of customer success or product-led growth maturity.

Customer Stories


SEE GAINSIGHT IN ACTION!

Schedule a Demo

Win in business while being human-first.

Schedule a Demo
 * 
 * 
 * 
 * 

 * PRODUCTS
   
   * Customer Success
   * Product Experience
   * Insided
   
   PLATFORM
   
   * Gainsight Platform
   * Marketplace
   * Time to Value

 * SOLUTIONS
   
   * Healthcare
   * Education
   * Security
   * Customer Success Teams
   * Product Experience Teams
   * Product Adoption
   * Gainsight Essentials
   
   INDUSTRIES AND TEAMS
   
   * Scale and Efficiency
   * Retention
   * Expansion
   * Customer Success Teams
   * Product Teams
   * Customer Experience Teams
   * Revenue and Sales Teams
   * IT and Analytics Teams
   * Executives

 * RESOURCES
   
   * Resource Library
   * Gainsight Blog
   * Events & Webinars
   * 2-Minute Demo Center
   * Valuation Calculator
   * Gainsight Community
   * Push to Production
   * Gainsight Essentials
   * Gainsight University
   * Documentation
   * For Developers
   * Horizon Experience

 * GAINSIGHT
   
   * Who We Are
   * Leadership
   * Customers
   * Pricing
   * Partners
   * Impact
   * Press Releases
   * Careers

© 2023 Gainsight, The Customer Success Company. All rights reserved.  //   350
Bay Street, Suite 100, San Francisco, CA 94133  //  +1 (888) 623-8562

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