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185.23.102.11  Public Scan

URL: https://www.directline.com/
Submission: On January 15 via manual from NO — Scanned from GB

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Personal Business Claims Contact us
My Account
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 * My Account
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 * Contact us
 * Car insurance
   * Electric car insurance
   * Multi-car
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   * Manage your policy
   * Van insurance
 * Home insurance
   * Contents insurance
   * Buildings insurance
   * Manage your policy
 * Business insurance
 * Other insurance
   * Pet insurance
      * Multi-pet insurance
      * Make a claim
      * Manage your policy
   
   * Travel insurance
      * Make a claim
      * Manage your policy
      * Know before you go
   
   * Life insurance
      * Critical illness
      * Make a claim
   
   * Over 50s insurance
      * Critical illness
      * Make a claim
   
   * SELECT Premier
      * Combinations
      * Make a claim
      * Manage your policy
   
   * Cycling insurance
      * Cyclist cover
      * Bicycle cover
      * Approved locks
      * Cycling Claims
      * Manage your policy
   
   * Breakdown cover
      * Short term Euro cover
      * Broken down?
      * Policy documents
   
   * Landlord insurance
   * Van insurance
   * Public liability insurance
   * Professional indemnity insurance
   * Personal loans
 * Claims
 * Get a quote
   * Car
   * Travel
   * Life
   * Breakdown
   * Landlord
   * Home
   * Pet
   * SELECT Premier
   * Cycling
   * Van
   * Business
   * Personal loans

   
 * Car
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   Motor cover
    * Car insurance
    * Multi-car
    * Van insurance
    * Young drivers (black box)
    * Electric car insurance
    * Breakdown cover
   
   Manage my policy
    * Sign in
    * Add a driver
    * Renew my policy
    * Change my car
    * Make a claim
    * Add a temporary car
    * Change my address
   
   
   RETRIEVE A SAVED QUOTE
   
   Pick-up where you left off by retrieving your saved quotes.
   
   Retrieve my quote
   Start a new quote
 * Home
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   Home cover
    * Home insurance
    * Landlord insurance
    * Contents insurance
    * Buildings insurance
    * Accidental Damage
    * Family Legal Protection
    * Home Emergency
    * Personal Possessions
   
   Manage my policy
    * Renew my policy
    * Make a claim
    * Retrieve a quote
    * Get a quote
    * Change my address
    * Change the name on the policy
    * Add another person to the policy
   
   
   RETRIEVE A SAVED QUOTE
   
   Pick-up where you left off by retrieving your saved quotes.
   
   Retrieve my quote
   Start a new quote
 * Travel
   Close menu
   Travel cover
    * Travel insurance
    * Annual Multi-trip cover
    * Single trip cover
    * Know before you go
    * COVID-19 and travel insurance
   
   Manage my policy
    * Sign in
    * Make a claim
    * Manage my policy
    * Retrieve a quote
    * Update renewal preference
   
   
   RETRIEVE A SAVED QUOTE
   
   Pick-up where you left off by retrieving your saved quotes.
   
   Retrieve my quote
   Start a new quote
 * Pet
   Close menu
   Pet cover
    * Pet insurance
    * Multi-pet insurance
    * Dog insurance
    * Cat insurance
    * Compare cover levels
    * Pawsquad
    * Pet Drugs Online
   
   Manage my policy
    * Sign in
    * Make a claim
    * Manage my policy
   
   
   RETRIEVE A SAVED QUOTE
   
   Pick-up where you left off by retrieving your saved quotes.
   
   Retrieve my quote
   Start a new quote
 * Life
   Close menu
   Life cover
    * Life insurance
    * Over 50s life insurance
    * Critical illness
    * Life insurance calculator
   
   Manage my policy
    * Sign in
    * Make a claim
    * Contact us
    * Got a question?
   
   
   GET A LIFE INSURANCE QUOTE
   
   Make sure your loved ones are looked after, should the worst happen.
   
   Start a new quote
 * Other
   Close menu
   Breakdown
    * Breakdown cover
    * Short term Euro cover
    * Broken down?
    * Policy documents
   
   Cycling cover
    * Cycling insurance
    * Manage your policy
    * Cyclist cover
    * Bicycle cover
    * Approved locks
    * Make a cycling claims
   
   SELECT Premier
    * SELECT Premier
    * SELECT Premier products
    * Manage my policy
    * Make a SELECT claim
   
   Other
    * Public liability insurance
    * Professional indemnity insurance
    * Personal Loans

 * Get a quote
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    * Car insurance
    * Home insurance
    * Travel insurance
    * Life insurance
    * Pet insurance
    * SELECT Premier
    * Breakdown cover
    * Van insurance
    * Landlord insurance
    * Business insurance
    * Cycling insurance
    * Personal loans
   
   Please select Car insurance Home insurance Travel insurance Life insurance
   Pet insurance SELECT Premier Breakdown cover Van insurance Landlord insurance
   Business insurance Cycling insurance Personal loans

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With millions of customers, we've been insuring the UK for more than 35 years.

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HAVE A QUESTION?

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MAKE A CLAIM

To register a new claim or contact us about an existing claim.

Claims
Customer notice

Did you make a claim with us where your vehicle was written off between 1 Sept
2017 and 17 Aug 2022?

During that time, some of our car and van insurance customers who had their
vehicle written off didn't receive as much as they should have done. We're
working to identify everyone affected.

Customers don't need to contact us, either directly or via third parties. We'll
contact affected customers directly to put things right.

Have you renewed a home or motor insurance policy with us since 1 January 2022?

Since that date, some home and motor renewal customers were sold policies where
the premium was higher than it should have been. We're working to identify
everyone affected.

The majority of our customers who saw an increase in their premium at renewal
have not been affected by this issue, as insurance premiums in the UK have also
been rising over the last two years due to inflation.

Customers don't need to contact us, either directly or via third parties, as
we'll directly contact those affected to put things right. If you are contacted
by anyone offering to assist with this process we encourage you to report this
to Action Fraud the UK's national fraud and cyber reporting centre.


CHOOSE A PRODUCT TO GET A QUOTE OR LEARN MORE


CAR INSURANCE

Car quote More about Car insurance


HOME INSURANCE

Home quote More about Home insurance


PET INSURANCE

Pet quote More about Pet insurance
 * Business
 * Life
 * SELECT Premier
 * Over 50s life
 * Breakdown
 * Landlord
 * Travel
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 * Van
 * Cycling
 * Personal loans

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© 1999-2024 U K Insurance Limited

Other than the exceptions noted below, Direct Line policies are underwritten by
U K Insurance Limited. Registered office: The Wharf, Neville Street, Leeds LS1
4AZ Registered in England and Wales No.1179980. U K Insurance Limited is
authorised by the Prudential Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation Authority. Registration number
202810. The Financial Services Register can be accessed through www.fca.org.uk.

Direct Line Cycling and Direct Line Life Insurance are not underwritten by U K
Insurance Limited. Introductions are made by U K Insurance Business Solutions
Limited and the relevant insurers are AIG Life Limited for Life Insurance and
Red Sands Insurance Company (Europe) Limited for Cycling Insurance.
For Personal Loans, U K Insurance Business Solutions Limited introduce Direct
Line customers to Fluro Platform Limited and Fluro Capital Limited.
U K Insurance Business Solutions Limited is authorised and regulated by the
Financial Conduct Authority Registration number: 313783. Registered office:
Churchill Court, Westmoreland Road, Bromley, Kent, BR1 1DP Registered in England
and Wales No: 05196274.


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