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PRIVACY POLICY

PRIVACY NOTICE


Last updated August 17, 2024






This privacy notice for DuvalleNET (“we,” “us,” or “our“), describes how and why
we might collect, store, use, and/or share (“process“) your information when you
use our services (“Services“), such as when you:
 * Visit our website at http://www.duvalle.net, or any website of ours that
   links to this privacy notice

 * Engage with us in other related ways, including any sales, marketing, or
   events

Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions or concerns,
please contact us at sales@duvalle.net.




SUMMARY OF KEY POINTS


This summary provides key points from our privacy notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are
looking for.


What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you
use. Learn more about personal information you disclose to us.


Do we process any sensitive personal information? We do not process sensitive
personal information.


Do we collect any information from third parties? We do not collect any
information from third parties.


How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your
information.


In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties.
Learn more about when and with whom we share your personal information.


How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security and improperly collect, access, steal, or modify your
information. Learn more about how we keep your information safe.


What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.


How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider
and act upon any request in accordance with applicable data protection laws.


Want to learn more about what we do with any information we collect? Review the
privacy notice in full.




TABLE OF CONTENTS


1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?




1. WHAT INFORMATION DO WE COLLECT?


Personal information you disclose to us


In Short: We collect personal information that you provide to us.


We collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when
you contact us.



Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal
information we collect may include the following:
 * names


 * phone numbers


 * email addresses


Sensitive Information. We do not process sensitive information.



All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.



Information automatically collected


In Short: Some information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you visit
our Services.


We automatically collect certain information when you visit, use, or navigate
the Services. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.



The information we collect includes:
 * Log and Usage Data. Log and usage data is service-related, diagnostic, usage,
   and performance information our servers automatically collect when you access
   or use our Services and which we record in log files. Depending on how you
   interact with us, this log data may include your IP address, device
   information, browser type, and settings and information about your activity
   in the Services (such as the date/time stamps associated with your usage,
   pages and files viewed, searches, and other actions you take such as which
   features you use), device event information (such as system activity, error
   reports (sometimes called “crash dumps”), and hardware settings).



2. HOW DO WE PROCESS YOUR INFORMATION?


In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your
consent.


We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:

 * To request feedback. We may process your information when necessary to
   request feedback and to contact you about your use of our Services.

 * To send you marketing and promotional communications. We may process the
   personal information you send to us for our marketing purposes, if this is in
   accordance with your marketing preferences. You can opt out of our marketing
   emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?“
   below.

 * To deliver targeted advertising to you. We may process your information to
   develop and display personalized content and advertising tailored to your
   interests, location, and more.

 * To save or protect an individual’s vital interest. We may process your
   information when necessary to save or protect an individual’s vital interest,
   such as to prevent harm.




3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?


In Short: We only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e., legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide you with
services to enter into or fulfill our contractual obligations, to protect your
rights, or to fulfill our legitimate business interests.



If you are located in the EU or UK, this section applies to you.



The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information.
As such, we may rely on the following legal bases to process your personal
information:
 * Consent. We may process your information if you have given us permission
   (i.e., consent) to use your personal information for a specific purpose. You
   can withdraw your consent at any time. Learn more about withdrawing your
   consent.

 * Legitimate Interests. We may process your information when we believe it is
   reasonably necessary to achieve our legitimate business interests and those
   interests do not outweigh your interests and fundamental rights and freedoms.
   For example, we may process your personal information for some of the
   purposes described in order to:


 * Send users information about special offers and discounts on our products and
   services


 * Develop and display personalized and relevant advertising content for our
   users

 * Understand how our users use our products and services so we can improve user
   experience


 * Legal Obligations. We may process your information where we believe it is
   necessary for compliance with our legal obligations, such as to cooperate
   with a law enforcement body or regulatory agency, exercise or defend our
   legal rights, or disclose your information as evidence in litigation in which
   we are involved.
   


 * Vital Interests. We may process your information where we believe it is
   necessary to protect your vital interests or the vital interests of a third
   party, such as situations involving potential threats to the safety of any
   person.


If you are located in Canada, this section applies to you.



We may process your information if you have given us specific permission (i.e.,
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e., implied consent). You
can withdraw your consent at any time.


In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:
 * If collection is clearly in the interests of an individual and consent cannot
   be obtained in a timely way


 * For investigations and fraud detection and prevention


 * For business transactions provided certain conditions are met


 * If it is contained in a witness statement and the collection is necessary to
   assess, process, or settle an insurance claim


 * For identifying injured, ill, or deceased persons and communicating with next
   of kin


 * If we have reasonable grounds to believe an individual has been, is, or may
   be victim of financial abuse


 * If it is reasonable to expect collection and use with consent would
   compromise the availability or the accuracy of the information and the
   collection is reasonable for purposes related to investigating a breach of an
   agreement or a contravention of the laws of Canada or a province


 * If disclosure is required to comply with a subpoena, warrant, court order, or
   rules of the court relating to the production of records


 * If it was produced by an individual in the course of their employment,
   business, or profession and the collection is consistent with the purposes
   for which the information was produced


 * If the collection is solely for journalistic, artistic, or literary purposes


 * If the information is publicly available and is specified by the regulations




4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?


In Short: We may share information in specific situations described in this
section and/or with the following third parties.



We may need to share your personal information in the following situations:
 * Business Transfers. We may share or transfer your information in connection
   with, or during negotiations of, any merger, sale of company assets,
   financing, or acquisition of all or a portion of our business to another
   company.



5. HOW LONG DO WE KEEP YOUR INFORMATION?


In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.


We will only keep your personal information for as long as it is necessary for
the purposes set out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting, or other legal
requirements).


When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is
not possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.


6. HOW DO WE KEEP YOUR INFORMATION SAFE?


In Short: We aim to protect your personal information through a system of
organizational and technical security measures.


We have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or
modify your information. Although we will do our best to protect your personal
information, transmission of personal information to and from our Services is at
your own risk. You should only access the Services within a secure environment.


7. DO WE COLLECT INFORMATION FROM MINORS?


In Short: We do not knowingly collect data from or market to children under 18
years of age.


We do not knowingly collect, solicit data from, or market to children under 18
years of age, nor do we knowingly sell such personal information. By using the
Services, you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent’s use of the
Services. If we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become aware of
any data we may have collected from children under age 18, please contact us at
sales@duvalle.net.


8. WHAT ARE YOUR PRIVACY RIGHTS?


In Short: Depending on your state of residence in the US or in some regions,
such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and
Canada, you have rights that allow you greater access to and control over your
personal information. You may review, change, or terminate your account at any
time, depending on your country, province, or state of residence.


In some regions (like the EEA, UK, Switzerland, and Canada), you have certain
rights under applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal
information; (iv) if applicable, to data portability; and (v) not to be subject
to automated decision-making. In certain circumstances, you may also have the
right to object to the processing of your personal information. You can make
such a request by contacting us by using the contact details provided in the
section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.


We will consider and act upon any request in accordance with applicable data
protection laws.
 
If you are located in the EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to complain to your Member
State data protection authority or UK data protection authority.


If you are located in Switzerland, you may contact the Federal Data Protection
and Information Commissioner.


Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You
can withdraw your consent at any time by contacting us by using the contact
details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“
below.


However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.


Opting out of marketing and promotional communications: You can unsubscribe from
our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the
details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“
below. You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages that
are necessary for the administration and use of your account, to respond to
service requests, or for other non-marketing purposes.


If you have questions or comments about your privacy rights, you may email us at
sales@duvalle.net.


9. CONTROLS FOR DO-NOT-TRACK FEATURES


Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage, no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will inform
you about that practice in a revised version of this privacy notice.


California law requires us to let you know how we respond to web browser DNT
signals. Because there currently is not an industry or legal standard for
recognizing or honoring DNT signals, we do not respond to them at this time.



10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?


In Short: If you are a resident of California, Colorado, Connecticut, Delaware,
Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon,
Tennessee, Texas, Utah, or Virginia, you may have the right to request access to
and receive details about the personal information we maintain about you and how
we have processed it, correct inaccuracies, get a copy of, or delete your
personal information. You may also have the right to withdraw your consent to
our processing of your personal information. These rights may be limited in some
circumstances by applicable law. More information is provided below.


Categories of Personal Information We Collect


We have collected the following categories of personal information in the past
twelve (12) months:



CategoryExamplesCollected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier, Internet Protocol
address, email address, and account name


YES




B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and
financial information


NO




C. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status,
and other demographic data


NO


D. Commercial information
Transaction information, purchase history, financial details, and payment
information


NO


E. Biometric information
Fingerprints and voiceprints


NO


F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and
interactions with our and other websites, applications, systems, and
advertisements


NO


G. Geolocation data
Device location


NO


H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our
business activities


NO


I. Professional or employment-related information
Business contact details in order to provide you our Services at a business
level or job title, work history, and professional qualifications if you apply
for a job with us


NO


J. Education Information
Student records and directory information


NO


K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to
create a profile or summary about, for example, an individual’s preferences and
characteristics


NO


L. Sensitive personal Information


NO






We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone or
mail in the context of:
 * Receiving help through our customer support channels;


 * Participation in customer surveys or contests; and


 * Facilitation in the delivery of our Services and to respond to your
   inquiries.

We will use and retain the collected personal information as needed to provide
the Services or for:
 * Category A – 6 months

Sources of Personal Information


Learn more about the sources of personal information we collect in “WHAT
INFORMATION DO WE COLLECT?“


How We Use and Share Personal Information


Learn about how we use your personal information in the section, “HOW DO WE
PROCESS YOUR INFORMATION?“



Will your information be shared with anyone else?


We may disclose your personal information with our service providers pursuant to
a written contract between us and each service provider. Learn more about how we
disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE
YOUR PERSONAL INFORMATION?“


We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration.
This is not considered to be “selling” of your personal information.


We have not disclosed, sold, or shared any personal information to third parties
for a business or commercial purpose in the preceding twelve (12) months.
We will not sell or share personal information in the future belonging to
website visitors, users, and other consumers.


Your Rights


You have rights under certain US state data protection laws. However, these
rights are not absolute, and in certain cases, we may decline your request as
permitted by law. These rights include:
 * Right to know whether or not we are processing your personal data


 * Right to access your personal data


 * Right to correct inaccuracies in your personal data


 * Right to request the deletion of your personal data


 * Right to obtain a copy of the personal data you previously shared with us


 * Right to non-discrimination for exercising your rights


 * Right to opt out of the processing of your personal data if it is used for
   targeted advertising (or sharing as defined under California’s privacy law),
   the sale of personal data, or profiling in furtherance of decisions that
   produce legal or similarly significant effects (“profiling”)


Depending upon the state where you live, you may also have the following rights:
 * Right to obtain a list of the categories of third parties to which we have
   disclosed personal data (as permitted by applicable law, including
   California’s and Delaware’s privacy law)


 * Right to obtain a list of specific third parties to which we have disclosed
   personal data (as permitted by applicable law, including Oregon’s privacy
   law)


 * Right to limit use and disclosure of sensitive personal data (as permitted by
   applicable law, including California’s privacy law)


 * Right to opt out of the collection of sensitive data and personal data
   collected through the operation of a voice or facial recognition feature (as
   permitted by applicable law, including Florida’s privacy law)


How to Exercise Your Rights


To exercise these rights, you can contact us by submitting a data subject access
request, by emailing us at sales@duvalle.net, or by referring to the contact
details at the bottom of this document.


Under certain US state data protection laws, you can designate an authorized
agent to make a request on your behalf. We may deny a request from an authorized
agent that does not submit proof that they have been validly authorized to act
on your behalf in accordance with applicable laws.



Request Verification


Upon receiving your request, we will need to verify your identity to determine
you are the same person about whom we have the information in our system. We
will only use personal information provided in your request to verify your
identity or authority to make the request. However, if we cannot verify your
identity from the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your identity and
for security or fraud-prevention purposes.


If you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your request
and the agent will need to provide a written and signed permission from you to
submit such request on your behalf.


Appeals


Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at
sales@duvalle.net. We will inform you in writing of any action taken or not
taken in response to the appeal, including a written explanation of the reasons
for the decisions. If your appeal is denied, you may submit a complaint to your
state attorney general.


California “Shine The Light” Law


California Civil Code Section 1798.83, also known as the “Shine The Light” law,
permits our users who are California residents to request and obtain from us,
once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California
resident and would like to make such a request, please submit your request in
writing to us by using the contact details provided in the section “HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?“


11. DO WE MAKE UPDATES TO THIS NOTICE?


In Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws.


We may update this privacy notice from time to time. The updated version will be
indicated by an updated “Revised” date at the top of this privacy notice. If we
make material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.


12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?


If you have questions or comments about this notice, you may email us at
sales@duvalle.net or contact us by post at:


DuvalleNET
__________
San Antonio, TX 78255
United States


13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?


Based on the applicable laws of your country or state of residence in the US,
you may have the right to request access to the personal information we collect
from you, details about how we have processed it, correct inaccuracies, or
delete your personal information. You may also have the right to withdraw your
consent to our processing of your personal information. These rights may be
limited in some circumstances by applicable law. To request to review, update,
or delete your personal information, please fill out and submit a data subject
access request.