survey.medallia.com
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199.102.178.92
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URL:
https://survey.medallia.com/?e8p38ntt6pb5x7frztpmht&_score=5
Submission: On April 24 via api from CH — Scanned from DE
Submission: On April 24 via api from CH — Scanned from DE
Form analysis 1 forms found in the DOM
Name: surveyform — POST /?e8p38ntt6pb5x7frztpmht
<form name="surveyform" action="/?e8p38ntt6pb5x7frztpmht" method="post"><!-- react-empty: 4 -->
<div><!-- react-empty: 6 --><input type="hidden" name="is_embedded" id="is_embedded" value="false">
<header><a class="layout_skipNav" href="#content">Skip to Content</a>
<div class="layout_layoutContainer">
<div class="layout_mainHeader layout_clearfix">
<div class="layout_mainHeaderLeft">
<h1 class="layout_invisibleTitle" tabindex="0" aria-label="Survey"></h1><img id="pageLogo" class="layout_logo" src="https://us.cdn.survey.medallia.com/sfilemanager/c946b52d22d63db35fc1e884ae4964ff.jpg" alt="Verizon Logo">
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<div class="layout_mainHeaderRight"><span id="languageSelector" class=""><!-- react-empty: 17 --><input type="hidden" name="lang" id="activeLang" value="en"></span></div>
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</div>
</header>
<div class="layout_layoutContainer"><input type="hidden" name="stay_main-pager" value="0"><input type="hidden" name="nodeId" value="survey6"><input type="hidden" name="ballotVer" value="103"><input type="hidden" name="currentPage"
value="0"><input type="hidden" name="defPgrAction" value="next"><!-- react-empty: 25 --></div>
<div role="main" id="content" class="layout_layoutContainer layout_layoutContainer_fadeInUp">
<div class="htmlBlock">
<div class="vzw-headline">We are not 100% satisfied unless you are.</div>
<div class="vzw-intro-content"> Let us know what you think. <br> Exercise your opinion. Take a moment to complete our survey so we can serve you better. </div>
<div class="clearfix"></div>
</div>
<fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
<legend class="question_questionTitle" id="1"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
class="validation_caption">Required</span></span><span class="questionCaption">How likely are you to recommend Verizon to a friend or family member?</span></legend>
<div class="layout_answers">
<div class="table_table rowOption_rowOptionContainer ratingGridRow">
<div aria-hidden="true" class="row_row">
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<div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="matrix-column_undefined">Not at all likely</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="matrix-column_undefined">Extremely likely</span></div>
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<div class="row_row">
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
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<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_1" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="0 Not at all likely" class="cellOption_input" data-mds-value="1" data-representative-value="0" name="onf_q_vz_vzw_pulse_ltr_likelyscale11"
value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_2" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="1" class="cellOption_input" data-mds-value="2" data-representative-value="1" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_3" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="2" class="cellOption_input" data-mds-value="3" data-representative-value="2" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_4" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="3" class="cellOption_input" data-mds-value="4" data-representative-value="3" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_5" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="4" class="cellOption_input" data-mds-value="5" data-representative-value="4" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_6" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="5" class="cellOption_input" data-mds-value="6" data-representative-value="5" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_7" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="6" class="cellOption_input" data-mds-value="7" data-representative-value="6" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_8" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="7" class="cellOption_input" data-mds-value="8" data-representative-value="7" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_9" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="8" class="cellOption_input" data-mds-value="9" data-representative-value="8" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_10" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="9" class="cellOption_input" data-mds-value="10" data-representative-value="9" name="onf_q_vz_vzw_pulse_ltr_likelyscale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_ltr_likelyscale11_11" aria-required="true"
aria-describedby="1 1_onf_q_vz_vzw_pulse_ltr_likelyscale11___r3zzxG" aria-label="10 Extremely likely" class="cellOption_input" data-mds-value="11" data-representative-value="10" name="onf_q_vz_vzw_pulse_ltr_likelyscale11"
value="11">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<div class="htmlBlock"></div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="3"><span class="questionCaption">Please tell us why you responded with a 0 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="3" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" aria-label="Comment box Please tell us why you responded with a 0 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 137 -->0<!-- /react-text --><!-- react-text: 138 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 140 -->/ <!-- /react-text --><!-- react-text: 141 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="4"><span class="questionCaption">Please tell us why you responded with a 1 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="4" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" aria-label="Comment box Please tell us why you responded with a 1 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 152 -->0<!-- /react-text --><!-- react-text: 153 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 155 -->/ <!-- /react-text --><!-- react-text: 156 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="5"><span class="questionCaption">
<p class="layout_rte">Please tell us why you responded with a 2 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.<br class="layout_rte"></p>
</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="5" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount"
aria-label="Comment box <p class="layout_rte">Please tell us why you responded with a 2 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.<br class="layout_rte" /></p> Characters Typed 0 / 2750 Type in text"
hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
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<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 167 -->0<!-- /react-text --><!-- react-text: 168 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 170 -->/ <!-- /react-text --><!-- react-text: 171 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="6"><span class="questionCaption">Please tell us why you responded with a 3 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="6" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" aria-label="Comment box Please tell us why you responded with a 3 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 182 -->0<!-- /react-text --><!-- react-text: 183 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 185 -->/ <!-- /react-text --><!-- react-text: 186 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="7"><span class="questionCaption">Please tell us why you responded with a 4 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="7" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" aria-label="Comment box Please tell us why you responded with a 4 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 197 -->0<!-- /react-text --><!-- react-text: 198 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 200 -->/ <!-- /react-text --><!-- react-text: 201 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="8"><span class="questionCaption">Please tell us why you responded with a 5 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="8" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" aria-label="Comment box Please tell us why you responded with a 5 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 212 -->0<!-- /react-text --><!-- react-text: 213 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 215 -->/ <!-- /react-text --><!-- react-text: 216 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="9"><span class="questionCaption">Please tell us why you responded with a 6 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="9" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" aria-label="Comment box Please tell us why you responded with a 6 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 227 -->0<!-- /react-text --><!-- react-text: 228 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 230 -->/ <!-- /react-text --><!-- react-text: 231 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="10"><span class="questionCaption">Please tell us why you responded with a 7 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="10" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount"
aria-label="Comment box Please tell us why you responded with a 7 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 242 -->0<!-- /react-text --><!-- react-text: 243 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 245 -->/ <!-- /react-text --><!-- react-text: 246 -->2750<!-- /react-text --></div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="11"><span class="questionCaption">Please tell us why you responded with an 8 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="11" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount"
aria-label="Comment box Please tell us why you responded with an 8 out of 10 to the question asking
about your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 257 -->0<!-- /react-text --><!-- react-text: 258 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 260 -->/ <!-- /react-text --><!-- react-text: 261 -->2750<!-- /react-text --></div>
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</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="12"><span class="questionCaption">Please tell us why you responded with a 9 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_vz_vzw_pulse_ltr_verbatim" maxlength="2750" aria-labelledby="12" aria-describedby="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount"
aria-label="Comment box Please tell us why you responded with a 9 out of 10 to the question asking about
your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
</div>
<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 272 -->0<!-- /react-text --><!-- react-text: 273 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 275 -->/ <!-- /react-text --><!-- react-text: 276 -->2750<!-- /react-text --></div>
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<div class="question_questionTitle" id="13"><span class="questionCaption">Please tell us why you responded with a 10 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member.</span></div>
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aria-label="Comment box Please tell us why you responded with a 10 out of 10 to the question asking
about your likelihood to recommend Verizon to a friend or family member. Characters Typed 0 / 2750 Type in text" hidden-name="spl_q_vz_vzw_pulse_ltr_verbatim"></textarea></div>
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<div id="spl_q_vz_vzw_pulse_ltr_verbatim_CharCount" class="textarea_textareaCount" aria-live="assertive" aria-atomic="true" aria-busy="true"><span><!-- react-text: 287 -->0<!-- /react-text --><!-- react-text: 288 -->
<!-- /react-text --></span><span class="textarea_textareaCharacterTyped">Characters Typed </span><!-- react-text: 290 -->/ <!-- /react-text --><!-- react-text: 291 -->2750<!-- /react-text --></div>
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<fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
<legend class="question_questionTitle" id="14"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
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<div class="layout_answers">
<div class="table_table rowOption_rowOptionContainer ratingGridRow">
<div aria-hidden="true" class="row_row">
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isJustified anchor_isOnFirstRow"><span id="matrix-column_undefined">Poor</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isJustified anchor_isOnFirstRow"><span id="matrix-column_undefined">Excellent</span></div>
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aria-describedby="14 14_onf_q_vz_vzw_pulse_nsat___sghfmM" aria-label="1 Poor" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_vz_vzw_pulse_nsat" value="1">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
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<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_nsat_2" aria-required="true"
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_nsat_3" aria-required="true"
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_nsat_5" aria-required="true"
aria-describedby="14 14_onf_q_vz_vzw_pulse_nsat___sghfmM" aria-label="5 Excellent" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_vz_vzw_pulse_nsat" value="5">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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</div>
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<legend class="question_questionTitle" id="15"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
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<div class="table_table rowOption_rowOptionContainer ratingGridRow">
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_anchorsContainer">
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<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_value_phone_plan_5" aria-required="true"
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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</div>
</div>
</div>
</div>
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</div>
</div>
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<legend class="question_questionTitle" id="16"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
class="validation_caption">Required</span></span><span class="questionCaption">
<p class="layout_rte" style="text-align:left">How much do you agree with the following statement:</p>
<p class="layout_rte" style="text-align:left;margin-left:0em">"Verizon cares about me as a customer."</p>
</span></legend>
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isJustified anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly disagree</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isJustified anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly agree</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
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</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_cares_2" aria-required="true"
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_cares_3" aria-required="true"
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_cares_4" aria-required="true"
aria-describedby="16 16_onf_q_vz_vzw_pulse_cares___qEO1Hl" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_vz_vzw_pulse_cares" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vz_vzw_pulse_cares_5" aria-required="true"
aria-describedby="16 16_onf_q_vz_vzw_pulse_cares___qEO1Hl" aria-label="5 Strongly agree" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_vz_vzw_pulse_cares" value="5">
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
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<div class="navigationButtons_pageButtonContainer"><button type="submit" class="finishButton button_button button_button_isPrimary _moveForwardButton_" id="buttonFinish" value="Finish" name="forward_main-pager"><span
class="button_buttonCaption">Finish</span><i aria-hidden="true" class="medallicons_medallicons button_buttonArrowIcon"></i></button></div>
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</form>Text Content
Skip to Content We are not 100% satisfied unless you are. Let us know what you think. Exercise your opinion. Take a moment to complete our survey so we can serve you better. RequiredHow likely are you to recommend Verizon to a friend or family member? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Please tell us why you responded with a 0 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 1 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 2 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 3 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 4 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 5 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 6 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 7 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with an 8 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 9 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 Please tell us why you responded with a 10 out of 10 to the question asking about your likelihood to recommend Verizon to a friend or family member. 0 Characters Typed / 2750 RequiredHow would you rate your Verizon network experience? Poor Excellent 1 2 3 4 5 RequiredHow would you rate the value you receive on your phone plan? Poor Excellent 1 2 3 4 5 Required How much do you agree with the following statement: "Verizon cares about me as a customer." Strongly disagree Strongly agree 1 2 3 4 5 Finish medallia Copyright © 2023Survey SupportOther Contact InfoPrivacy Policy