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Submitted URL:
https://taaft.co/customgptnl
Effective URL:
https://customgpt.ai/?fpr=theres-an-ai-for-that37
Submission: On June 18 via manual (June 18th 2024, 7:06:45 am UTC) from BE — Scanned from DE

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Text Content

* Features
* Pricing
* Use Cases
* Resources
* Ask CustomGPT
* Case Studies
* FAQ
* Blog
* Security and Trust
* Documentation
* Free Tools
* Guides
* Live Demo
* API
* Company
* About Us
* Testimonials
* Affiliate Program
* Contact Us
* Login
* Free Trial

🔥 CustomGPT.ai Outperforms OpenAI in Industry RAG Benchmark. 🔥

Read the Press Release
* Features

EASY SETUP

Upload Documents in 1400+ formats
Sitemap Integration
Multi-Source Data Integrations
Support for 92 languages

Accurate Responses From Your Content
No Hallucinations / Making Up Facts
Citations And Sources
Secure, Privacy-first, Business-grade

DEPLOY YOUR CUSTOM CHATBOT

Public or Private Access
Embed on Website & LiveChat
API Access
ChatGPT Plugin Store
Search Generative Experience
* Pricing
* Use Cases

CUSTOMER SERVICE

Personalized conversational responses based on ALL your business content.

No waiting times
Natural Conversations
Brand Voice Responses

CUSTOMER ENGAGEMENT

Let your leads ask questions and get instant answers like ChatGPT.

Quick Personalized Responses
No More Search Boxes
Your Brand Voice And Tone

TOPIC RESEARCH

No more typing keywords in search boxes! Potential customers instantly get
the answers from your business content.

Improved sales via conversations
Personalized production recommendations
Automated virtual assistance
* Resources
* Ask CustomGPT
* Case Studies
* FAQ
* Blog
* Security and Trust
* Documentation
* Free Tools
* Guides
* Live Demo
* API
* Company
* About Us
* Testimonials
* Affiliate Program
* Contact Us
* Login
* Free Trial

* Features

EASY SETUP

Upload Documents in 1400+ formats
Sitemap Integration
Multi-Source Data Integrations
Support for 92 languages

Accurate Responses From Your Content
No Hallucinations / Making Up Facts
Citations And Sources
Secure, Privacy-first, Business-grade

DEPLOY YOUR CUSTOM CHATBOT

Public or Private Access
Embed on Website & LiveChat
API Access
ChatGPT Plugin Store
Search Generative Experience
* Pricing
* Use Cases

CUSTOMER SERVICE

Personalized conversational responses based on ALL your business content.

No waiting times
Natural Conversations
Brand Voice Responses

CUSTOMER ENGAGEMENT

Let your leads ask questions and get instant answers like ChatGPT.

Quick Personalized Responses
No More Search Boxes
Your Brand Voice And Tone

TOPIC RESEARCH

No more typing keywords in search boxes! Potential customers instantly get
the answers from your business content.

Create Your Own

Custom GPT

With ALL Your Business Content.

Accurate GPT-4 responses from your content without making up facts. All within a
no-code, secure, privacy-first, business-grade platform.

Start Free Trial
Get a Demo
CustomGPT.ai named to "Top 10 Emerging Leaders in Generative AI"
Along with OpenAI, Microsoft, Google, Amazon, Anthropic, Cohere, Databricks,
A121 Labs and Aleph Alpha -- by GAI Insights, an industry analyst firm helping
AI Leaders achieve business results with GenAI.

TRUSTED BY COMPANIES AND CUSTOMERS AROUND THE WORLD

READY TO SEE CUSTOMGPT.AI IN ACTION?

Build your own CustomGPT.ai like this in minutes! This has indexed all the
content on our websites, helpdesks, documents and more. Queries are answered
with the GPT-4 streaming API – without making up facts.

Start a New Conversation

CUSTOM GPT WITH YOUR CONTENT

Increased Efficiency

A custom GPT chatbot indexed with your business content can automate repetitive
tasks and provide quick responses to customer inquiries, freeing up human staff
to focus on more strategic tasks.

Powered by GPT-4 and your business content, your business can provide more
tailored and relevant customer interactions, enhancing the overall customer
experience.

Improved Customer Experience

With a custom GPT that answers based on your unique business content and data,
without making up facts, businesses can provide more tailored and relevant
customer interactions, enhancing the overall customer experience.

Competitive Advantage

By leveraging the cutting-edge GPT-4 technology, businesses can differentiate
themselves from their competitors and have more efficient employees. Save hours
of employee time by providing quick GPT-4 responses, rather than traditional
search.

ACCURATE GPT-4 ANSWERS - WITHOUT MAKING UP FACTS

Protect your brand and business integrity with accurate answers, without
hallucinations. No making up facts here.

* Customer Service
* Support Helpdesks
* Researching Documents

See Use Cases
MIT Case Study

GPT MADE SIMPLE: POWER UP YOUR BUSINESS CONTENT

EASY NO-CODE SETUP

Quickly ingest your business content with our seamless no-code website
integration or Upload your files – No coding or IT support required!

Get GPT-4 powered responses based on your content and data, without making up
facts, using the industry's #1 anti-hallucination algorithm. See citations and
sources for the responses.

DEPLOY YOUR CUSTOM BOT

Embed your custom GPT on your website – via embed widgets or Livechat. Or
integrate it into your workflows via the API. You can even sell your custom GPT
using your own pricing models.

USE CASES

How will CustomGPT.ai unlock the potential for your business?

See All Use Cases

CUSTOMER SERVICE

CUSTOMER ENGAGEMENT

DOCUMENT RESEARCH

PLANS FOR EVERY KIND OF BUSINESS

Pay Upfront, Save 10%

Save 10% on Annual Plans

STANDARD

$89

/Month /Year
* 10 custom chatbots (projects)
* 5000 items/chatbot
* 60 million words content
* 1000 GPT-4 queries/month
* 3 members in team
* Basic Analytics
* Monetization
* OpenAI API
* Helpdesk support
* Self service

Start Free 7-Day Trial

PREMIUM

$449

/Month /Year
* 100 custom chatbots (projects)
* 20,000 items/chatbot
* 300 million words content
* 5000 GPT-4 queries/month
* 5 members in team
* Basic Analytics
* Monetization
* OpenAI API
* Helpdesk support
* Self service
* Remove CustomGPT.ai Branding
* Remove PII
* OCR
* Sitemap Auto-Sync
* Explore Analytics
* Prioritized indexing

Start Free 7-Day Trial

ENTERPRISE

/Month /Year
* All Premium features
* Microsoft Azure OpenAI API
* Scalable data, query, and seat capacity
* Enterprise Security
* Custom SSO
* Token Authentication
* Data processing agreement
* Advanced Insight Analytics
* Custom features
* Tailored onboarding
* Dedicated account manager
* Call and email support
* Prioritized engineering support

Talk to Sales

OUR CUSTOMERS LOVE US!

I love that CustomGPT.ai has solved the AT ‘ hallucinations' problem. The whole
concept of AI making things up is outright scary. But with trusted responses and
sources, the use cases around AI are exciting again!

Julie Winkle Giulioni - Author
We love that we can upload our HR manuals and have CustomGPT.ai respond exactly
from that content - without making things up.

Matthew Karp, AI in HR
I then added a couple of trusted sources to the chatbot and the answers improved
tremendously

Elizabeth Planet - nonprofitama.com
We needed a Generative AI platform that would provide trustworthy responses
based on our own content, without any hallucination problems.

Doug Williams, Product Lead, Martin Trust Center for MIT Entrepreneurship
The ChatGPT chatbot is trained on all of our business' information and content,
and it understands our customers' needs and preferences like no human ever
could.

Venkat Kolluri, Cidewalk
Customer satisfaction is through the roof. Our customers and support staff now
have instant answers based on our helpdesk content. We even indexed our Youtube
channel and podcasts.

Mike Moloney, Filtergrade
I love that CustomGPT.ai has solved the AT ‘ hallucinations' problem. The whole
concept of AI making things up is outright scary. But with trusted responses and
sources, the use cases around AI are exciting again!

Julie Winkle Giulioni - Author
We love that we can upload our HR manuals and have CustomGPT.ai respond exactly
from that content - without making things up.

Matthew Karp, AI in HR
I then added a couple of trusted sources to the chatbot and the answers improved
tremendously

Elizabeth Planet - nonprofitama.com
We needed a Generative AI platform that would provide trustworthy responses
based on our own content, without any hallucination problems.

Mike Moloney, Filtergrade
prev
next

TRY CUSTOMGPT.AI

What if Custom GPT knew all your business content?

Start Free 7-Day Trial

FREQUENTLY ASKED QUESTIONS

* Getting Started
* How It Works
* Fix A Problem
* Plan, Payments, Billing

GETTING STARTED

What is CustomGPT.ai and how does it work?

CustomGPT.ai creates your own custom GPT chatbot with all your business content.
You then get accurate, trusted GPT-4 responses from your content without making
up facts. All within a secure, privacy-first, business-grade platform.

It works by ingesting your data, including your website content, helpdesk,
knowledge bases, documents, Youtube videos, podcasts, etc and uses this
information to let the GPT-4 API respond to customer and employee inquiries.

So in short: Anything that you can do with ChatGPT but with your data.

The result is a personalized GPT-4 powered chatbot that is unique to your
business and understands all the details of your products, services, and
customers. With CustomGPT.ai, you can improve your employee efficiency and
customer experience with generative AI.

How does CustomGPT.ai use my data to build a custom ChatGPT-type chatbot?

CustomGPT.ai uses your data to build a custom chatbot by ingesting the
information you provide into our system. This information can include your
company’s public content like websites, knowledge bases , helpdesks, Youtube
videos, and podcasts but also private content like business and product
information documents including PDF, Microsoft Office documents, Google docs,
customer data, and other relevant content.

Our secure and privacy-preserving cloud platform then ingests this content and
uses this information to respond to queries with the GPT-4. And best of all: No
AI models are trained on your data.

The result is a Custom GPT-4 bot that can have a deep understanding of your
business and customers, allowing it to provide personalized and accurate
responses, without hallucinations, to a wide range of inquiries. This bot can
then be embedded into your website, used as a LiveChat or integrated into your
systems via the API.

How do I get started with CustomGPT.ai and how do I subscribe to the service?

To get started with CustomGPT.ai, simply sign up for a subscription to our
service. After the easy 2-minute no-code setup, our system will get to work
building a custom chatbot trained on your specific content. You don't need any
technical expertise, developers or IT support.

You can get started quickly just by uploading your documents. Or you can use
your website sitemap. Or you can use one of our free tools. Our subscription
plans are simple and flexible, so you can select the one that best fits your
business requirements and budget.

What is the pricing model for CustomGPT.ai and how does it work?

CustomGPT.ai offers the following pricing models to meet a variety of business
needs.

1. Standard ($99 /Month): 10 custom GPT chatbots (projects); 5000
items/chatbot; 60 million words content, 1000 GPT-4 queries/month
2. Premium ($499 /Month): 100 custom chatbots (projects); 20,000 items/chatbot;
300 million words content, 5000 GPT-4 queries/month
3. Enterprise (Custom pricing): Custom configurations based on enterprise needs
(requires annual commitment). We support service orders and POs. (PDF)

Please visit our pricing page to see the full set of features and subscription
plans.

How can I provide my content and data to CustomGPT.ai?

You can provide your business content and data to CustomGPT.ai in various ways,
using the easy no-code CustomGPT.ai interface for your project.

You can upload ALL your documents like PDF file, Microsoft Office documents,
Google docs, etc. The platform supports 1400+ document formats including audio
formats and podcasts.

You can also provide the sitemap of your website or create a custom sitemap,
using which CustomGPT.ai can index the entire content of your website and
refresh it periodically to check for any new content.

New: You can now also mix-and-match and add data from multiple sources to
create a “source of truth” with your chatbot.

Update: We now have a Zapier integration so that you can easily ingest content
from all your tools and apps.

Can I white-label and customize the bot to my branding and business?

Yes. You can personalize your CustomGPT.ai chatbot to create a branded
experience for your customers and employees, with the desired settings. See this
example of a branded chatbot.

You can customize the logo, background color or image to align with your brand’s
visual identity. You can also customize the Chatbot language and default source
used by the Chatbot to provide responses.

New: And now, “Premium” and “Enterprise” plans can remove the “Powered by
CustomGPT.ai” branding for a true while-label / reseller experience. This allows
marketing agencies and systems integrators to re-sell the CustomGPT.ai platform
to their own clients.

Update: And now with our new API, you can dynamically create chatbots and
re-sell them to your clients.

Can I build the bot with PDF or Microsoft Office or Google Docs files I have?

Yes. You can upload your documents in 1400+ formats including PDFs, Microsoft
Office docs, Google docs. CustomGPT.ai has the industry's largest document
format support.

We also support Youtube/Vimeo videos and audio/podcast files. We support the
most extensive suite of document formats in the industry.

I'm not technical. Can I just Upload my documents and build the bot?

Yes, you can simply go to your CustomGPT.ai dashboard, and upload the documents
to build your custom chatbots in minutes! CustomGPT.ai is a no-code GPT-4
chatbot builder requiring zero technical expertise.

Can I build a Chatbot for Competitive Intelligence?

Yes, you can upload your competitor’s sitemap and use that for competitive
insights. You can even upload documents or add data from multiple sources to
build a consolidated “source of truth” on your competitor.

Can CustomGPT.ai read and understand tables in PDF files?

CustomGPT.ai does read the text from the tables (in PDF and Excel/CSV files).
However, do note: ChatGPT (and CustomGPT.ai) is quite bad at analytics and math.
So if your use case is related to counting and analytics, CustomGPT.ai might not
be a good choice.

However, anything related to searching for content in the tables and then
creating text responses based off that, should work remarkably well.

How do I integrate CustomGPT.ai with my application using the API key? Where is
the API documentation?

The documentation for the CustomGPT.ai API is available at the following link:
https://docs.customgpt.ai/reference/quickstart-guide

CustomGPT.ai has the industry's best RAG agent SaaS. This allows developers to
quickly build RAG agents with just a few lines of code – without having to build
and maintain an entire RAG pipeline. CustomGPT.ai gives you the industry's best
anti-hallucination, query relevancy, analytics and a robust RAG pipeline that
has been tested by thousands of customers. Best of all: CustomGPT.ai maintains
and constantly improves your RAG agent as the industry innovates, freeing your
developer resources from future innovations and MLOps.

Can I upload various file formats like .pdf, .xls, and others for CustomGPT.ai
to analyze?

Yes, CustomGPT.ai supports 1400 file formats including PDF, Microsoft Office
documents, Google Docs, Text files, and Audio/Video files.

How can I train CustomGPT.ai with my specific content or data?

Yes, you can upload specific files and sitemaps with specific URLs to train your
CustomGPT.ai chatbots.

Do you have an API ?

Yes – please see : https://docs.customgpt.ai/reference/quickstart-guide

Resources:

* Cookbook : https://github.com/Poll-The-People/customgpt-cookbook
* Python SDK : https://pypi.org/project/customgpt-client/
* Streamlit App Demo : https://github.com/adorosario/customgpt-streamlit

Do you have a free trial?

Yes, Enjoy full access to all Standard features of CustomGPT.ai, for 7 days
without any charges.

Do you have a Zapier App?

Yes – we now have a full bi-directional Zapier app. You can send data from your
apps and tools to your chatbot. And also query your chatbot from various Zapier
integrations like Slack and SMS. See more details here:
https://customgpt.ai/chatgpt-zapier/

Can I use CustomGPT.ai to build my own ChatGPT bot for my website?

Yes, you can use CustomGPT.ai to build your own GPT-4 bot for your website.
CustomGPT.ai provides an easy no-code app that let's non-technical users create
their own bot with their website content or documents. You can feed the AI your
content to fit your specific use case, enabling the bot to interact with your
website visitors, answer their queries, and provide personalized
recommendations, enhancing user experience and engagement.

What does the term "ChatGPT powered" mean in the context of CustomGPT.ai?

“GPT-4 powered” in the context of CustomGPT.ai means that our chatbot utilizes
the advanced AI capabilities of the GPT-4 API – the same tech that powers
OpenAI's ChatGPT. It ingests your data, including website content, helpdesk,
knowledge bases, documents, and more, to respond accurately to inquiries. This
results in a personalized chatbot that understands your business intricacies,
enhancing both employee efficiency and customer experience.

How is a custom ChatGPT for business different from the regular ChatGPT site?

A custom ChatGPT for business is tailored to your specific business needs. It’s
powered by the GPT-4 API and provides accurate responses based on your business
content. It supports 92 languages, integrates with multiple data sources, and
can be embedded on your website. It doesn’t make up facts or hallucinate,
ensuring reliable and trustworthy interactions. It’s also secure and
privacy-first, making it suitable for business-grade applications.

What is the difference between a custom bot and a generic AI chatbot?

A custom bot, like CustomGPT.ai, is tailored to your specific business needs.
It’s powered by advanced AI, provides accurate responses based on your business
content, and supports multiple languages. It integrates with various data
sources and can be embedded on your website. A generic AI chatbot, on the other
hand, offers standard features and responses that aren’t personalized to your
business. It may not support multiple languages or integrate seamlessly with
your data sources.

How does the "make your own chatbot" feature work on CustomGPT.ai?

The “make your own chatbot” feature on CustomGPT.ai allows users, using no-code,
to add their documents and website content like helpdesk, knowledge bases,
documents, Youtube videos, audio files and more. It uses this information to let
the GPT-4 API respond to inquiries. The result is a personalized GPT-4 powered
chatbot that understands your business deeply. The setup is super easy and takes
about 2 minutes.

Are there any demo versions or chatgpt4 demo available to test CustomGPT.ai
capabilities?

Yes, please see the live demo at: https://customgpt.ai/demo/

This GPT-4 powered chatbot has indexed ALL our business content. So answers will
come from WITHIN our articles and other information we have given it. Go ahead –
try and get it to hallucinate.

How can CustomGPT.ai help with creating a personal chatbot experience?

CustomGPT.ai creates a personal chatbot experience by ingesting your business
data, including website content, helpdesk, knowledge bases, documents, and more.
This allows the GPT-4 powered chatbot to understand the intricacies of your
products, services, and customers. The result is a unique, personalized chatbot
that provides accurate and trusted responses based on your business content,
enhancing both employee efficiency and customer experience. You can even
customize the Persona of the bot and brand it using your business branding.

For example, if your business is “Awesome University”, you can call it
AwesomeGPT and have it behave according to your unique tone and personality. See
Case Study.

What is the difference between a GPT AI chatbot and other chatbot technologies?

GPT AI chatbots, like ChatGPT, differs from other chatbot technologies in its
advanced natural language processing and machine learning capabilities. It
understands and responds to human language more accurately and learns from every
interaction to improve responses. Unlike many chatbots, it can handle complex
queries and provide personalized recommendations. CustomGPT.ai utilizes this
advanced technology from OpenAI called “GPT-4” and combines it with your unique
content to adapt it to your specific business needs.

Can I embed custom GPT into my website?

Yes. You can copy-paste the embed widget into your website, without any
technical knowledge.

Can I sell my custom GPT at my own price?

*NEW* : Yes – you can now sell your custom GPT by setting your own price. This
allows creators and knowledge businesses to create and sell custom GPTs on their
own terms and own pricing models. See announcement.

Can I earn money from building and selling custom GPTs?

*NEW* : Yes. With CustomGPT.ai monetization, you can now build and sell your
custom GPTs, using your own pricing model. Similar to selling PDFs and courses,
you can sell custom GPTs on your digital storefront and earn money from your
knowledge and intelligence.

USE CASES

What are the benefits of using CustomGPT.ai for my business?

CustomGPT.ai provides numerous benefits for your business by using your business
data to build a custom ChatGPT-style chatbot.

The biggest use case emerging currently (across our thousands of customers) is:
Employee efficiency. Customers are seeing huge improvements in employee
productivity by having custom chatbots based on their own data and content.

The next major use case is Customer Experience. Instead of forcing customers to
waste time browsing through the website or painful processes, a custom chatbot
with your own content/data leads to much better customer experience and
engagement.

This leads to growing revenue and lowering costs with secure and
privacy-preserving platform.

Think about it : What if ChatGPT knew about all your business content? How would
customers and employees benefit from it?

By having a custom AI chatbot that has ingested your specific data and
information, your business can provide better customer experience and employee
efficiency. Customers can interact with the chat widget on your website. Or even
use the LiveChat option to engage with your content. Advanced users can use the
API to integrate the chatbot functionality into their workflows.

What types of data and information can I use to train my CustomGPT.ai chatbot?

CustomGPT.ai is designed to work with a wide range of data and information,
including text-based data such as website content, customer inquiries, product
descriptions, FAQs, and more. We support 1400+ document formats including PDF
files, Microsoft Office docs, Google docs and more that can be ingested into the
chatbot. We have now added support for Youtube / Vimeo videos and
audio/podcasts.

You can also add other business-specific information from multiple sources to
your chatbot. You can even ingest data via Zapier from your various apps and
tools.

The more data you provide, the more accurate and effective your CustomGPT.ai
chatbot will be in delivering the results you need for your business.

How is CustomGPT.ai different from other AI chatbots or language models?

CustomGPT.ai is based on your business content. This results in trusted
responses based on your business – not generic responses you would see in
ChatGPT.

CustomGPT.ai is powered by the same advanced AI language models (LLMs) that
power OpenAI’s ChatGPT-4, so you get the latest in AI technology. And since it
has ingested your data, it can generate more accurate and relevant responses,
without hallucinations – that is, making up facts. This enhances the overall
performance and personalization, allowing your business to benefit from improved
employee efficiency and customer experience.

As AI technologies continue to advance, we will automatically include the latest
AI technology in all CustomGPT.ai chatbots, so you can benefit from the latest
AI technology always and automatically!

How can I use my custom chatbot for customer service, marketing, or other
business operations?

CustomGPT.ai can be used in a variety of ways to improve your business
operations. Some of the most common use cases include customer service,
marketing and helpdesk. But just ask yourself: What if ChatGPT knew all my
business content? The list of use cases emerging on a daily basis is simply
mind-boggling

The most straightforward way is to embed the chatbot into your website, either
as a widget or as a LiveChat option. This lets your visitors engage with your
business content and get quick accurate answers at any time, rather than waiting
hours for a live agent.

The other common way is to have employees use the chatbot privately via the
secure dashboard. To ensure the security and privacy of your data, the default
behavior is private.

CustomGPT.ai can also be integrated into your existing systems and processes
using the API, allowing you to take advantage of the insights and knowledge that
it has acquired from your data to improve your operations and create a more
effective and efficient business.

Can CustomGPT.ai be integrated with my existing systems or platforms?

Yes, CustomGPT.ai API is included in all the plans. You can use the API to
programmatically build the chatbot and query it to integrate generative AI
technology into your existing systems and platforms and even build apps.

Using our Zapier app, you can currently integrate the API into 5000+ systems.

What languages are supported by CustomGPT.ai?

At this time, we support 93 languages including: Arabic, Awadhi, Azerbaijani,
Bashkir, Belarusian, Bulgarian, Bhojpuri, Bengali, Bosnian, Catalan, Mandarin,
Czech, Welsh, Danish, German, Dogri, Greek, English, Spanish, Estonian, Basque,
Persian (Farsi), Finnish, Faroese, French, Irish, Galician, Gujarati, Hindi,
Chhattisgarhi, Croatian, Haryanvi, Hungarian, Hebrew, Armenian, Indonesian,
Italian, Japanese, Javanese, Georgian, Kazakh, Kannada, Korean, Konkani,
Kashmiri, Kyrgyz, Lithuanian, Latvian, Maithili, Montenegrin, Macedonian,
Mongolian, Moldovan, Marathi, Malay, Maltese, Marwari, Min Nan, Nepali, Dutch,
Norwegian, Oriya, Punjabi, Polish, Pashto, Portuguese, Brazilian Portuguese,
Rajasthani, Romanian, Russian, Sanskrit, Santali, Sindhi, Sinhala, Slovak,
Slovenian, Albanian, Serbian, Swedish, Swahili, Tamil, Telugu, Tajik, Thai,
Turkmen, Turkish, Tatar, Ukrainian, Urdu, Uzbek, Vietnamese, Wu, Cantonese (Yue)

Do you use OpenAI / ChatGPT?

Yes, we use OpenAI's LLM (called “ada”) and ChatGPT-4.

PLEASE NOTE: Unlike our competitors, we do not support ChatGPT 3.5 . We firmly
believe that for real business use cases like anti-hallucinations and trusted
responses with citations, ChatGPT-4 is a MUST.

Sounds cool. What can I do with CustomGPT.ai?

Once you build your CustomGPT.ai bot, you can use it to add real value to your
business:

1. Embed it on your website, to provide customer service and/or replace legacy
search experience. Let your customers actually have real conversations with
your business content. See this example.
2. LiveChat for your website: Let your customers get quick answers based on
your business content, wherever that content may be. Just imagine customers
instantly getting answers based on your website, helpdesk, manuals,
documents, videos, podcasts, etc. No more saying “Hello” and waiting for
hours for a agent to come along. See our livechat widget in the bottom right
corner of this page.
3. Workflow Integrations: Just imagine your business processes getting quick
answers based on your business data. Use the CustomGPT.ai API to integrate
into Slack, HubSpot or 5000+ integrations with Zapier. Feeling adventurous?
You can now even build your chatbot using the API – just imagine all the
apps you can build with that.

Can I put the chatbot on my own website?

Absolutely. You can embed the CustomGPT.ai bot into your website, use it as a
LiveChat agent and even use the API to integrate it into your apps and systems.

Does CustomGPT.ai remember previous conversations or user inputs?

Yes – CustomGPT.ai has full turn-by-turn conversations similar to how you see in
ChatGPT. So you can use it to build rich prompts as well as “chain of thought”
prompting that helps you work through a problem.

Can CustomGPT.ai help with data analytics or code generation tasks?

CustomGPT.ai leverages ChatGPT-4 APIs for its service. The primary use cases for
CustomGPT.ai are to address questions and provide insights based on business
content. Therefore, while it is possible by selecting the response source as “My
Content + ChatGPT”, however code generation is not a primary use case for
CustomGPT.ai.

Can CustomGPT.ai be used to create content in multiple languages?

Yes, CustomGPT.ai supports 92 popular languages. I can understand your content
in these language as well as answer questions in these different languages.

Language is a key aspect of ChatGPT. We have run tests where ChatGPT can be
given content in Arabic, and then asked a question in German and then asked to
respond in Japanese. All in our single user query.

Can CustomGPT.ai work with specific industries, like finance, healthcare, or
marketing?

CustomGPT.ai solution works for content across all industries. Since the content
loaded by an organization is expected to be tailored to the domains in which
they operate, CustomGPT.ai responses will be similarly tailored based on the
content.

What is a ChatGPT chatbot and how can it benefit my business?

A ChatGPT-powered chatbot is an AI chatbot that learns from your content and
then allows customers to interact with it. It can streamline customer
interactions, reduce operational costs, and provide personalized
recommendations. Available 24/7, it can manage high volumes of inquiries and
provide data-driven insights for better decision-making. Implementing a custom
ChatGPT chatbot can significantly enhance your business’s efficiency and
customer satisfaction.

How does the ChatGPT website integration work with CustomGPT.ai?

ChatGPT can be integrated into your website using CustomGPT.ai's handy embed and
livechat widgets. The process involves setting up the chatbot, customizing it
for your brand, and embedding it into the website’s code. This allows the
chatbot to interact with website visitors, answer their queries, and provide
personalized recommendations. The integration enables seamless, real-time
communication, enhancing user experience and engagement on the website.

How does a custom ChatGPT for business differ from other chatbot solutions?

A custom ChatGPT for business differs from other chatbot solutions in its
ability to understand your unique content and answer questions based on it,
without hallucinating or making up facts. This trust and brand safety increases
customer satisfaction with accurate responses for your business.

What makes CustomGPT.ai's customizable chatbot unique for businesses?

CustomGPT.ai's responses are based on your business content, ensuring accuracy
and relevance. CustomGPT.ai is the leader in anti-hallucination, ensuring that
the AI always responds from your content, thus protecting the trust and
integrity of your brand.

How can businesses leverage the ChatGPT features through CustomGPT.ai?

Businesses can leverage ChatGPT features through CustomGPT.ai by creating a
custom chatbot that understands and processes their unique content. This chatbot
uses your business data to provide accurate and relevant responses, enhancing
customer experience and employee efficiency. It can automate repetitive tasks,
provide quick responses to inquiries, and facilitate seamless communication
among team members who speak different languages. This leads to increased
customer engagement, improved productivity, and a competitive advantage.

What are the advantages of using a business chatbot powered by ChatGPT?

A business chatbot powered by ChatGPT automates tasks like customer service and
sales, improving efficiency. It’s cost-effective, eliminating the need for
expensive AI teams. It saves time by learning your content, reducing the need
for manual document reading. It increases accuracy as it’s based on your data.
It also enhances customer experience by providing instant, personalized
responses in your brand voice, even in other languages. This leads to increased
revenue and lower costs.

Can CustomGPT.ai assist in turning my podcast content into a chatbot experience?

Absolutely! CustomGPT.ai can transform your podcast content into a chatbot
experience. It indexes your podcast episodes, converting the audio to text using
OpenAI Whisper. This allows the chatbot to provide instant responses to user
queries based on your podcast content. It’s like giving your podcast a voice to
chat with your listeners. This not only enhances user engagement but also makes
your content highly accessible and user-friendly.

Why should businesses consider CustomGPT.ai's platform over other chatbot
website options?

CustomGPT.ai offers a secure enterprise-grade platform with specialization in
accurate answers from your content without hallucination (aka: making up facts).
Our industry leading anti-hallucination algorithm, along with enhancements like
citations/sources make CustomGPT.ai a potential game-changer for your business’s
customer interactions.

HOW IT WORKS

What kind of support and resources does CustomGPT.ai provide for customers?

CustomGPT.ai provides a range of support and resources for its customers. This
includes access to our online knowledge base, as well as email support from our
customer service team.

But wait: We use our own system to provide you with a full knowledge repository
for our business. Rather than traditional email, try asking CustomGPT.ai using
our website widget. Anything you see on the website is now a question away.

Additionally, for enterprise customers, we offer training and onboarding
services to help you get the most out of your custom chatbot. We also provide
ongoing updates and improvements to our platform to ensure you always have
access to the latest technology and information about the same.

Are there any limitations or restrictions to using CustomGPT.ai and chatbot?

The chatbot’s performance and accuracy is impacted by the quality and volume of
the data it is trained on, so it’s important to regularly review and update your
training data as needed.

Additionally, CustomGPT.ai is a cloud-based subscription platform and there are
limitations to the amount of data we ingest (based on your plan) and number of
queries your chatbot can handle in any given month, based on your subscription
plan. Finally, relevant laws and regulations apply, and customers are
responsible for ensuring their use of the chatbot is in compliance with these
regulations.

How long does it take CustomGPT.ai to ingest my data?

On average, it takes a few minutes to fully index your data.

The exact time it takes will depend on the amount and type of data. File
processing is quick (seconds). Website crawling could take longer (minutes or
hours depending on the speed and size of your website). Most small business bots
build in less than 5 mins.

Is CustomGPT.ai secure and privacy-compliant?

Yes. Your data is fully encrypted and files are stored only when you choose to.
Files are encrypted in transit, and encrypted at rest. We use secure vendors
like AWS and Stripe. See our full list of security principles.

Moreover, your chatbot is fully-self contained, which means it does not share
ANY data with other chatbots, even within your own account.

And by default, your chatbot is private, which means only authorized users can
query your chatbot. We understand the importance of your data security and
privacy and are fully committed to ensure that the chatbot and your data are
secure, confidential and private.

Update: And as of March 1st 2023, OpenAI has confirmed that they do not use your
data for training purposes. Since we use the ChatGPT API, no parts of your data
will be used for training purposes by OpenAI.

What is the customer support like for CustomGPT.ai?

You have two options:

Option 1 (AI) : Guess what? We've built a CustomGPT.ai chatbot with all our
business content. So if you want to quickly test our system or have questions,
use this ChatGPT-style chatbot that knows all our information. Ask It Anything!

Option 2 (Human) : You can use the traditional method and contact us. We try to
answer all questions (using a real human) in 1-2 business days.

Does OpenAI use my data for training purposes?

As of March 1st 2023, OpenAI has now clarified that they do NOT use data from
API calls in their training. And as we use the ChatGPT-4 API, your data and
queries are NOT used in any of their ML training.

Are there any limitations to the output or response length of CustomGPT.ai?

Yes. We use the ChatGPT-4 API which has limits on the response length, so the
response for a single user query can be up to about 4500 words.

Can CustomGPT.ai be connected with other platforms such as Microsoft Teams or
CRM systems?

CustomGPT.ai API is included in all the plans. You can use the API to query the
bot and integrate the chatbot into your existing systems and platforms and even
build apps.

UPDATE (August 2023) : We now have a full bi-directional Zapier app. You can use
it to connect to your tools and apps. Send data to your chatbot and make it
smarter and up-to-date. Or query your chatbot from Slack, SMS or other
workflows.

How do I customize the appearance and behavior of the CustomGPT.ai chatbot?

CustomGPT.ai offers a wide range of customization options to help businesses
create chatbots matching their business requirements. The list of customization
options are listed below:

* Brand logo customization
* White labelling by removing the “Powered By CustomGPT.ai” (Premium and
Enterprise Plans only)
* Background design customization
* Prompt text customization
* Sample prompting questions customization
* Language customization
* Response source customization

A step-by-step guide for customization is included in the following article:
https://customgpt.ai/how-to-customize-the-appearance-and-language-of-your-customgpt-chatbot/

How can I manage and view the chat logs and analytics of CustomGPT.ai?

The full chat conversations (with full session history) are currently via the
dashboard and the API. (Ninja Tip: Download the chat logs and analyze them with
Code Interpreter for some amazing customer intelligence)

Can CustomGPT.ai be integrated with email or SMS services?

Yes – using the Zapier app or the API. Please see:
https://docs.customgpt.ai/reference/quickstart-guide – you can easily connect it
to Google Mail or Twilio SMS or 5000+ other integrations.

How do I delete or manage conversations with CustomGPT.ai?

Yes – You can delete and manage your conversations in the Dashboard for your
chatbot.

I’ve heard of this privacy incident with Samsung. Do I need to be worried?

All data uploaded to a bot stays within that silo. It is not even shared with
other bots in the same account. You can see our security principles here:
https://customgpt.ai/security/

Also, OpenAI has now clarified that they do not use data from API calls in their
training (aka: the infamous Samsung issue!). You can see:

1. The announcement here:
https://techcrunch.com/2023/03/01/addressing-criticism-openai-will-no-longer-use-customer-data-to-train-its-models-by-default/
2. OpenAI's data usage page:
https://openai.com/policies/api-data-usage-policies

Can I control the scope of questions users can ask CustomGPT.ai?

It's not possible to control the text entered by a user in the chatbot, however
the responses to the questions can be controlled by the business / organization
which has deployed the CustomGPT.ai chatbot.

In fact, CustomGPT.ai takes great pride in providing a rock-solid context
boundary around your business content, so that responses are from within your
organization’s information. Please see: https://customgpt.ai/hallucinations/

Can I have the bot behave in a certain way and respond based on my
customizations?

Absolutely – this is an excellent new feature called “Persona“. This lets you
customize how the bot behaves. You can see more details
here: https://customgpt.ai/chatgpt-personas/

Ninja Tip: We create a free tool you can use called “Make My Custom
Instructions” (And yes – this tool itself was created with CustomGPT.ai using
Personas)

How can we be assured our business data will be protected and there are no data
breaches?

We take data protection seriously at CustomGPT.ai. Our security measures include
strong encryption, access controls, and a robust system architecture designed to
prevent unauthorized access or data breaches. For an in-depth understanding of
how we ensure data protection, please refer to our security principles at
https://customgpt.ai/security/. We are committed to regularly updating and
improving our security practices to protect your business data effectively.

If you have any questions regarding privacy or security, please review
our comprehensive guide at : https://customgpt.ai/security-privacy-guide/

How do I customize the ChatGPT bot using your platform?

To customize the ChatGPT bot, sign up on our platform and create a project. In
Project Settings, go to the Chatbot section where you can customize the avatar
image, background image, default prompt, and example questions. You can also
customize the chatbot language and the default source used for responses. After
making these changes, your CustomGPT.ai chatbot will reflect your selected UX
and conversational settings. For a detailed guide, visit:
https://customgpt.ai/how-to-customize-the-appearance-and-language-of-your-customgpt-chatbot/.

Can I upload documents to ChatGPT using the CustomGPT.ai platform?

Yes, you can upload documents to ChatGPT using the CustomGPT.ai platform. Simply
go to your CustomGPT.ai dashboard and upload the documents to build your custom
chatbots in minutes. We support 1400+ document formats and the platform is built
to process multi-gigabytes of documents. However, each file cannot exceed 100MB
at this time. If your file is larger than that, we suggest using an online file
splitter to break it up into smaller files.

Can I integrate my business bot on my website directly from CustomGPT.ai?

Absolutely! You can easily integrate your business bot from CustomGPT.ai
directly onto your website. We provide integration options like website and
LiveChat widgets, ensuring a smooth user experience for your customers. You can
also use the API to integrate it into your apps, workflows and systems. This
allows your customers to have real-time conversations with your business
content.

Can I use CustomGPT.ai to build chatbots for affiliate marketing with ChatGPT's
capabilities?

Absolutely! You can use CustomGPT.ai to build chatbots for affiliate marketing.
It leverages ChatGPT-4 APIs to create a personalized chatbot that understands
your business content. This can be used to enhance customer service and
knowledge management. Plus, we have an Affiliate Partner Program that allows you
to earn money while promoting the use of our platform.

How do AI chatbots for business, especially the ones from CustomGPT.ai, ensure
accuracy and relevance?

CustomGPT.ai ensures accuracy and relevance by ingesting your business content
and using that information to respond to queries. It’s powered by ChatGPT-4 and
CustomGPT.ai's propreitary anti-hallucination algorithm, which generate accurate
and relevant responses without making up facts. We’ve also implemented a context
boundary wall that ensures responses are derived solely from your business
content, effectively walling out any general or unrelated internet data. This
results in trusted responses from your content.

How does the customizable AI feature in CustomGPT.ai enhance user interactions?

The customizable AI feature in CustomGPT.ai enhances user interactions by
allowing you to give your chatbot custom instructions that align with your
business needs. This can range from engaging a customer to advanced AI
techniques like detecting frustration. It helps initiate a call-to-action,
facilitates more human-like experiences, distinguishes your brand, and delivers
exceptional customer experiences. This feature requires zero coding, making it
accessible to every non-technical user.

What steps are involved to make your own AI chatbot using CustomGPT.ai's
platform?

To create your own AI chatbot using CustomGPT.ai’s platform, you provide a link
to your website or upload files and documents. You can even use both methods.
This allows the chatbot to be customized to your specific needs and preferences.

PLAN, PAYMENTS, BILLING

How do I upgrade or change my subscription plan?

To upgrade or change your subscription plan, simply log in to your CustomGPT.ai
account and navigate to the Billing page. From there, you can select a new plan
that best fits your needs and proceed with the upgrade. The change in
subscription plan will take effect immediately.

How do I cancel my subscription?

To cancel your CustomGPT.ai subscription, please follow these steps:

* Log in to your account
* Navigate to the “Billing” section
* Click on the “Cancel Subscription” button
* Follow the prompts to confirm the cancellation

How do I update my billing information?

To update your billing information for CustomGPT.ai, log into your account and
navigate to the “Billing” section. From there, you can update your payment
method or billing information as needed. We use Stripe to securely store and
manage your billing information.

How can I view my subscription billing history?

To view your subscription billing history, log in to your CustomGPT.ai account
and go to the “Billing” section. Here, you can access all the invoices and
payment information related to your subscription.

What are the payment options available for my subscription?

You can make payments for your CustomGPT.ai subscription using your credit card.
We support wire transfers and ACH billing for Enterprise customers.

How do I handle issues with my subscription payment?

You can reach out to the customer support team for assistance with any issues
regarding your subscription payment. They will be able to help you resolve the
issue and answer any questions you have. You can reach the customer support team
through the “Contact Us” page.

What happens if I miss a subscription payment?

If you miss a subscription payment due to a failed credit card, your
CustomGPT.ai service will be suspended and the chatbot will stop responding to
queries. After 30 days, all your data will be deleted. To resume service, please
update the credit card as soon as possible. If you have any difficulties or
questions, please reach out to our customer support team for assistance.

How do I receive invoices for my subscription charges?

Invoices for your subscription charges are automatically sent by our credit card
processor, Stripe, to the email associated with your account.

Are there any discounts or promotions available for my subscription?

Yes – we have a 10% discount for annual plans.

How does the refund policy work for my subscription?

We hold our customers responsible for managing their accounts, credit limits,
and overages. Refunds are only applicable to the current subscription charge on
your account, not for overage charges from the prior month. Please note that we
incur significant cost to index your content and respond to chatbot queries.

If you feel that a refund is justified, please respond directly
to hello@customgpt.ai to begin the discussion about a possible refund. We ask
that you cancel your account first to process a full refund to speed up the
potential refund process.

We will respond to your request within 1-2 business days. Your refund request
will be timestamped and honored when you send your email. We appreciate your
patience and understanding.

What pricing plan do I need?

You can select a pricing plan to meet your business need based on the amount of
data you want to utilize, and number of CustomGPT.ai chatbot queries you want to
offer per month.

A good rule of thumb: 10M words is about 50MB of data (your actual words might
vary!)

It is recommended to sign up for a higher plan and then adjust later because
indexing will stop immediately when you hit your plan limits.

For pricing purposes, what is a "project"?

A project is basically a single chatbot. The chatbot is a self-contained ChatGPT
chatbot trained on your data. Our standard $99 plan lets you have 10 active
chatbots and higher pricing plans support more.

So, for example: You could create one chatbot with your website content. And
create a separate chatbot with your support documents for internal use.

You can delete unused chatbots to stay within your plan limits. This let's you
create “throwaway” chatbots for quick use.

For pricing purposes, what is a "page"?

A “page” is basically a single resource like a “webpage”, “document”, “file”,
“video” or “audio”. Our standard $99 plan lets you create chatbots with up to
5000 “pages”. This could mean 5000 webpages. Or 5000 uploaded documents. Or a
mix of webpages, documents or videos.

So, for example: You could create a chatbot with your website content which has
3250 webpages. Then add 1000 documents from your support team. Then add 750
Youtube videos. This would make it 3250 + 1000 + 750 = 5000 “pages”

Important: When your chatbot hits the plan's “pages” limit, the system will stop
crawling and processing your “pages”. And you will see the “LIMITED” icon in
your crawl status page. It is recommended to sign up for the correct plan
depending on the number of “pages” your business needs.

One common misconception: If your PDF file has 100 pages, it counts as 1 “page”
in our system, not 100.

Are the plan limits per project? Or across the full account?

The plan limits are across the entire account. For example: If you sign up for
the $99/month plan, you can store 60 million words across 10 “projects”. This
allows you to share your plan limits across the 10 projects.

It is recommended to sign up for the correct plan based upon the total data you
plan on indexing.

Can I use my own OpenAI API key if I go over the query limit?

No, if you exceed your plans query limit, you will need to upgrade or wait until
the billing cycle resets.

Do you have an affiliate program?

Yes – please see information about our partner program.

How can I change my account email, name or password?

To change your email, name or password in CustomGPT.ai, please log in to your
account and navigate to the “Account Settings” section. There you will find
options to update your email, name and password. If you encounter any issues,
please don’t hesitate to reach out to our support team for assistance at
hello@customgpt.ai

How can I reset my password if I have forgotten it and cannot access my account?

From the Login page, select the “Forgot password?” option to reset your
password.

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