support.microsoft.com Open in urlscan Pro
95.101.148.110  Public Scan

Form analysis
3 forms found in the DOM

Name: searchForm — GET /en-us/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-us&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c3m1r1a1&quot;}" aria-expanded="false" style="overflow-x: visible;">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
    name="query" role="combobox" placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-toggle="tooltip"
    data-placement="right" title="Search for help" style="overflow-x: visible;">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" style="overflow-x: visible;">
    <span role="presentation" style="overflow-x: visible;">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" style="overflow-x: visible;"></ul>
    <ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
      <li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
    </ul>
  </div>
</form>

GET /en-US/search/results

<form class="searchBoxForm" method="GET" action="/en-US/search/results" autocomplete="off" role="search"><input class="searchBoxInput" name="query" type="search" maxlength="100" placeholder="How can we help you?" aria-label="How can we help you?"
    role="combobox" aria-autocomplete="list" aria-haspopup="listbox" aria-owns="suggestionContainer" aria-expanded="false" value=""><input type="hidden" name="isEnrichedQuery" value="false"><button class="searchBoxButton" id="searchsubmit"
    type="submit" title="Search"><span class="searchBoxIconContainer"><i class="searchBoxIcon icon-mdl2 icon-forward"></i></span></button></form>

Name: smartFeedbackForm — javascript:void(0);

<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
  <div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
    <h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
    <div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
    </div>
  </div>
  <div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
    <div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Thank you! Any more feedback?</span> (The more you tell us the more we can help.) </label>
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Can you help us improve?</span> (The more you tell us the more we can help.) </label>
    </div>
    <fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
      <legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
      <div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <div id="articleExperience_helpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
              <span class="experienceOptionLabels">Resolved my issue</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
              <span class="experienceOptionLabels">Clear instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
              <span class="experienceOptionLabels">Easy to follow</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
              <span class="experienceOptionLabels">No jargon</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
              <span class="experienceOptionLabels">Pictures helped</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
      <div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <div id="articleExperience_notHelpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
              <span class="experienceOptionLabels">Didn't match my screen</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
              <span class="experienceOptionLabels">Incorrect instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
              <span class="experienceOptionLabels">Too technical</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
              <span class="experienceOptionLabels">Not enough information</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
              <span class="experienceOptionLabels">Not enough pictures</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
    </fieldset>
    <div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
      <label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
      <textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
        placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
    </div>
    <div id="extendedFeedbackFormSubmit" class="feedbackButtons">
      <button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
    </div>
  </div>
</form>

Text Content

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"HTTP 404" ERROR WHEN YOU ACCESS A WEBSITE WITH URL REDIRECTION IN WINDOWS

Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server
2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8.1 Enterprise
Windows 8.1 Pro Windows 8.1 Windows RT 8.1 More...Less


This article describes an issue that occurs when you use an application that
contains certain WinHTTP APIs to access a website in Windows RT 8.1, Windows
8.1, or Windows Server 2012 R2. A hotfix is available to resolve this issue. The
hotfix has a prerequisite.


SYMPTOMS

Assume that the home page of a website has a URL redirection, and the URL
redirection involves a "#" character. When an application tries to access this
URL, it always returns an HTTP 404 error.


HOTFIX INFORMATION

Important Do not install a language pack after you install this hotfix. If you
do, the language-specific changes in the hotfix will not be applied, and you
will have to reinstall the hotfix. For more information, see Add language packs
to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this hotfix
only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available"
section at the top of this Knowledge Base article. If this section does not
appear, submit a request to Microsoft Customer Service and Support to obtain the
hotfix.

Note If additional issues occur or if any troubleshooting is required, you might
have to create a separate service request. The usual support costs will apply to
additional support questions and issues that do not qualify for this specific
hotfix. For a complete list of Microsoft Customer Service and Support telephone
numbers or to create a separate service request, visit the following Microsoft
website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download
Available" form displays the languages for which the hotfix is available. If you
do not see your language, it is because a hotfix is not available for that
language.



PREREQUISITES

To apply this hotfix, you must have April 2014 update rollup for Windows RT 8.1,
Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or
Windows Server 2012 R2.



REGISTRY INFORMATION

To use the hotfix in this package, you do not have to make any changes to the
registry.


RESTART REQUIREMENT

You may have to restart the computer after you apply this hotfix.


HOTFIX REPLACEMENT INFORMATION

This hotfix does not replace a previously released hotfix.


FILE INFORMATION

The global version of this hotfix installs files that have the attributes that
are listed in the following tables. The dates and the times for these files are
listed in Coordinated Universal Time (UTC). The dates and the times for these
files on your local computer are displayed in your local time together with your
current daylight saving time (DST) bias. Additionally, the dates and the times
may change when you perform certain operations on the files.


Windows 8.1 and Windows Server 2012 R2 file information and notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included
in the same packages. However, hotfixes on the Hotfix Request page are listed
under both operating systems. To request the hotfix package that applies to one
or both operating systems, select the hotfix that is listed under "Windows
8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To"
section in articles to determine the actual operating system that each hotfix
applies to.

 * The files that apply to a specific product, milestone (RTM, SPn), and service
   branch (LDR, GDR) can be identified by examining the file version numbers as
   shown in the following table:
   
   
   
   Version
   
   Product
   
   Milestone
   
   Service branch
   
   6.3.960 0.17xxx
   
   Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
   
   RTM
   
   GDR

 * The MANIFEST files (.manifest) and the MUM files (.mum) that are installed
   for each environment are listed separately in the "Additional file
   information" section. MUM, MANIFEST, and the associated security catalog
   (.cat) files, are very important to maintain the state of the updated
   components. The security catalog files, for which the attributes are not
   listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Winhttp.dll

6.3.9600.17725

631,808

11-Mar-2015

00:13

x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012
R2

File name

File version

File size

Date

Time

Platform

Winhttp.dll

6.3.9600.17725

802,816

11-Mar-2015

00:29

x64

Winhttp.dll

6.3.9600.17725

631,808

11-Mar-2015

00:13

x86

For all supported Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Winhttp.dll

6.3.9600.17725

570,368

10-Mar-2015

23:56

Not applicable



Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_946184d95d2dd4664673da484c58113a_31bf3856ad364e35_5.1.9600.17725_none_af0f56348385019f.manifest

File version

Not applicable

File size

695

Date (UTC)

11-Mar-2015

Time (UTC)

09:13

Platform

Not applicable

File name

X86_microsoft.windows.winhttp_31bf3856ad364e35_5.1.9600.17725_none_612326ca01296dc3.manifest

File version

Not applicable

File size

51,747

Date (UTC)

11-Mar-2015

Time (UTC)

02:18

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and of
Windows Server 2012 R2

File property

Value

File name

Amd64_07b3c7f1a6c369febf3c0f47e6b752f7_31bf3856ad364e35_5.1.9600.17725_none_c24447d59dc8247d.manifest

File version

Not applicable

File size

699

Date (UTC)

11-Mar-2015

Time (UTC)

09:13

Platform

Not applicable

File name

Amd64_d4f8cd1b9e4b76f5962e5a94a1a018e0_31bf3856ad364e35_5.1.9600.17725_none_75c2e3085cce46d2.manifest

File version

Not applicable

File size

699

Date (UTC)

11-Mar-2015

Time (UTC)

09:13

Platform

Not applicable

File name

Amd64_microsoft.windows.winhttp_31bf3856ad364e35_5.1.9600.17725_none_bd41c24db986def9.manifest

File version

Not applicable

File size

51,759

Date (UTC)

11-Mar-2015

Time (UTC)

03:03

Platform

Not applicable

File name

Wow64_microsoft.windows.winhttp_31bf3856ad364e35_5.1.9600.17725_none_c7966c9fede7a0f4.manifest

File version

Not applicable

File size

49,547

Date (UTC)

11-Mar-2015

Time (UTC)

02:18

Platform

Not applicable

Additional files for all supported Windows RT 8.1

File property

Value

File name

Arm_fdeaaa457512c27566beed5f892afdcf_31bf3856ad364e35_5.1.9600.17725_none_16e23d8af45f2897.manifest

File version

Not applicable

File size

695

Date (UTC)

11-Mar-2015

Time (UTC)

09:13

Platform

Not applicable

File name

Arm_microsoft.windows.winhttp_31bf3856ad364e35_5.1.9600.17725_none_6125992201268c89.manifest

File version

Not applicable

File size

51,745

Date (UTC)

11-Mar-2015

Time (UTC)

01:24

Platform

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.


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