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BUILDING CUSTOMER-CENTRICITY INTO DEVOPS Share Tweet Share Link Copied! NETWORK WITH LIKE-MINDED ATTENDEES More attendees Add photo Christy Lam Digital and Information Technology Graduate Trainee Cathay Pacific New Zealand Harriet Jamieson Senior Manager, Custom Content BrightTALK United Kingdom Leonardo da Vinci Silva DevOps Specialist Act Digital Brazil Lee Harris Regional Sales Manager BlueVoyant United States Hide me from other attendees PRESENTED BY Helen Beal - Chief Ambassador at DevOps Institute and Guests ABOUT THIS TALK In episode 49 of Day-to-Day DevOps, Helen Beal and guests share how DevOps teams can build customer-centricity into their workflows. Related topics: Customer Experience UX DevOps Cloud Developers Cloud Native Kubernetes AppDev Application Lifecycle Management Application Development MORE FROM THIS CHANNEL Day-To-Day DevOps Upcoming talks (8) On-demand talks (46) Subscribers (20026) DevOps’s impact on software development - and on the bottom line - cannot be underestimated. Collaboration between development and operation teams is now considered the key for successful digital transformation, yet many practitioners believe that the full benefits of DevOps are yet to be uncovered or properly communicated. In this seri…… Flow Engineering & Customer Joy… Jan 28 2025, 5:00am Continuous Compliance & Automated Governance… Dec 10 2024, 5:00am Observability, OpenTelemetry & AIOps: Killing Your MTTD… Nov 19 2024, 5:00am Cloud-Native, Kubernetes & DevOps - What’s the Latest?… Oct 22 2024, 4:00am GitOps: Visibility, Traceability and Governance… Sep 24 2024, 3:00am Connecting Product Management and Software Engineering… Aug 20 2024, 3:00am Day-to-Day DevOps: 50th Episode Special!… Jul 23 2024, 3:00am Moving from Project to Product-Centric Ways of Working… 9 days ago1 hr DevSecOps in an AI World… 1 month ago58 mins Availability, Reliability, and Scalability: DevOps & SRE Together… 1 month ago58 mins AI Ethics and ML Bias: How DevOps Helps… 2 months ago1 hr Generative AI Use Cases for DevOps… 4 months ago1 hr SRE: Where Are We in 2023?… 5 months ago54 mins Continuous Compliance and Policy as Code… 6 months ago50 mins Leading with Value: Value Stream Management… 6 months ago1 hr 1 min Inside Incident Management & DevOps… 8 months ago1 hr 1 min Tackling Change Management: Overcoming the (Inevitable) Challenges… 9 months ago1 hr You're registered! We look forward to seeing you online on: Jun 18 2024, 3:00am Add to calendar Outlook Google iCal Share with your team Click to copy event link Link copied to clipboard Open in your default mail app DISCOVER MORE ON BRIGHTTALK: Need for speed-Uniting Dev and Ops… Jeremy Cooley and Michael Santos… 3 months ago12 mins The future of IoT & cloud | Live Panel Discussion… Xin Meng (Google), Christoph Burgd…… May 30 20248:00pm Managing Multi-Cloud Strategies… David Terrar - CEO, Cloud Industry F…… Jun 19 20243:00am Complete Cloud Sustainability: What You Need to Know… David Terrar - Cloud Industry Forum,…… 8 days ago62 mins Protecting Against Application Threats in the Multi-Cloud… Eyal Arazi, Senior Product Marketing…… Jun 05 20242:00am Vertical and Regional Clouds: Why Now and What’s Next?… Jo Peterson, Clarify360… Jun 20 20244:00am Automation Strategies for Google’s 90-Day TLS Certificate Proposal… Asif Karel, Director of Product Mana…… May 29 20245:00am Solving Bloated Workloads: Is Automated Programmable Infrastr…… Jo Peterson, Clarify360… Jul 18 20244:00am Simplifying Certificate Lifecycle Management for Kubernetes Envir…… Harshana Moorthy, Lead Principal S…… 22 days ago24 mins Optimizing Multi-Cloud Networking: Insights from Omdia and Industry E…… Adam Senior Principal Analyst (Omd…… 1 day ago54 mins Unlocking the power of network automation… Lisa Wright, Ecosystem Partner Man…… May 29 20241:00am Best Practices for Maintaining Security in the Multi-Cloud… Eyal Arazi, Senior Product Marketing…… Jun 04 202411:00pm Electric Vehicles, Charging Station Infrastructure & Securing Future M…… Dan Lohrmann, Presidio; Earl Duby, …… Jul 10 20243:00am Zero Trust Maturity or Bust: Update on ZTA Adoption Patterns… Diana Kelley, Protect AI and Guests… Jun 27 20244:00am On the Grill: Fresh Takes on Hybrid Cloud Storage… Scott Sinclair, Infrastructure & Mode…… May 30 20243:00am Jira Service Management for Software Development Teams… Jeremy Cooley, Product Marketing …… 8 months ago51 mins How do you train your AI?… Intel | AWS… 2 months ago1 min How Florida Crystals uses AWS and Intel to maximize SAP S/4HANA de…… Intel | AWS… 2 months ago1 min Can edge AI be trained from the cloud?… Intel | AWS… 2 months ago1 min Can we use AI to find the next superstar athlete?… Intel | AWS… 2 months ago1 min Will AI help you purchase a new home?… Intel | AWS… 2 months ago1 min Will AI help you find the next binge-worthy show?… Intel | AWS… 2 months ago1 min Will AI make driving safer?… Intel | AWS… 2 months ago1 min Customers Get Real-Time Insights to Optimize Ad Spend… Intel | AWS… 2 months ago1 min Explore Attack Surface Resilience: GigaOm Analyst Insights on ASM… Greg Heon, Senior Director Product …… Jun 07 20245:00pm Know What We Know About the Future of Retail IT… Oliver Banks, Jarek Matschey, Bryan …… Jul 03 20245:00am Know What We Know About the Future of Retail IT… Oliver Banks, Jarek Matschey, Bryan …… Jul 02 20241:00pm Know What We Know About the Future of Retail IT… Oliver Banks, Jarek Matschey, Bryan …… Jul 02 202410:00pm Retail tech and connectivity: An unbreakable relationship… Ed Tonkon, President, Zebra Retail S…… Jun 26 20241:00pm Retail tech and connectivity: An unbreakable relationship… Ed Tonkon, President, Zebra Retail S…… Jun 26 202410:00pm Retail tech and connectivity: An unbreakable relationship… Ed Tonkon, President, Zebra Retail S…… Jun 27 20245:00am Maximize Existing Security Tools - Address Palo Alto CVE-2024-3400 …… Bassam Khan, Vice President of Pro…… Jun 04 20241:00pm Enhance LLMs with RAG and Accelerate Enterprise AI with Pure …… Anuradha Karuppiah - NVIDIA, Calvi…… Jun 06 20248:00am Wait or Innovate? The Irresistible Business Case for Mainframe Mod…… Christopher Jarke, CFO & COO and …… May 30 20241:30am Empower your Digital Experiences with Data… Diane Leung, Head of Product at Pin…… 6 days ago33 mins Easily and Securely Manage 1 Petabyte of Cloud Storage with On…… Drew Schlussel, Senior Director, Tec…… Jun 05 20248:00am Infuse Security Best Practices into Your Observability Strategy… Devashish Meher, DevOps Architect, …… 8 days ago30 mins Work Smarter, Not Harder: Frictionless Security Operations wi…… Kristen Cooper, Lead Security Opera…… Jun 12 20245:00am Wrapping Your Head Around Cloud Costs… Simon Ratcliffe, CIO/CTO Advisor… Jun 05 202412:00am FlashStack for AI, Making AI More Accessible… Eric Blonda, Cisco | Nirav Sheth, Pur…… 6 days ago40 mins Marketing Cloud Spring '24 Release Highlights… Lisa-Marie Long, Salesforce | Stepha…… 16 days ago34 mins Active Cloud Risk. How to Combat the Most Critical Threats… Alex Lawrence, Field CISO, Sysdig an…… Jun 19 20244:00pm The Evolution & Future of CDPs with Scott Brinker and Tealium… Mike Anderson (Tealium), Scott Brin…… 13 days ago49 mins The Transformative Power of MarTech: 2024 Trends… Phil Hollrah, Tealium; Arpit Choudhu…… 13 days ago43 mins What Gigamon Brings to Observability… Jon Brown, Senior Analyst - Observa…… Jun 11 20241:00pm 5 Practical Ways AI Can Help Sellers Close Deals Faster… Krithika Viswanathan, Salesforce | H…… 9 days ago46 mins Data + Movies: Simple Tips and Tricks to Transform Your Viz… Kimly Scott, Tableau Ambassador | …… 9 days ago61 mins Unlocking Hybrid Cloud Potential: Real-World Success with Infoblox… Pradeep Parmar and Chris Elmore… Jun 12 20241:00pm