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Pixabay

2022 CROWN COMMUNITIES AWARD WINNER: MIAMI-DADE COUNTY CLERK OF COURTS’ JURY
SELECTION SYSTEM

* Written by Andy Castillo
* 26th May 2023

*
*
*
*
*

The Miami-Dade County Courthouse.

The Miami-Dade County Clerk of Courts is revolutionizing the jury selection
process.

In many jurisdictions, jury duty is perceived as an obligatory nuisance. On
their appointed day, potential jurors arrive early and stay late. They read
books or watch television to pass the time as judges and attorneys make
in-person selections from the pool of candidates. It’s a tedious process just
about everywhere except for Miami-Dade County, where jurors are in-and-out in an
hour or two.

“One-hundred percent, the jurors are happier,” said Luis Montaldo, clerk ad
interim at the Miami-Dade County Clerk of Courts, about the court’s Direct
Reporting jury selection system. He highlighted the experience of a recent
juror, a doctor, “who had been on rounds all weekend and had jury duty on a
Monday. He came into jury duty, had a direct report, and was notified in an hour
that he wasn’t needed.”

For the organization’s innovative approach, the Miami-Dade County Clerk of
Courts has been selected as a recipient of this year’s American City and County
Crown Community Award, an annual merit-based award that recognizes innovative
city- and county-level initiatives that have a substantial positive impact on
constituents. Articles highlighting other award winners will be published
throughout the coming months.

The evolution was wrought through hardship. Like other courts, most of
Miami-Dade County’s services moved online when the COVID-19 pandemic descended.
But the online format didn’t work for serious criminal trials and high profile
civil cases.

“The issue kept coming back. These big trials needed to happen,” Montaldo said,
highlighting the importance of an in-person jury selection processs to ensure a
fair trial. “With COVID guidelines in place, it was six feet, masks, protective
equipment, no congregating. It made things very difficult.”

On average, Melissa Adames, the court’s chief information officer, said
Miami-Dade County typically holds about seven or eight trials per week. Covering
a population of about 2.7 million people, sifting through enough candidates to
fill the required number of jury seats was a monumental undertaking even before
the pandemic. During the third week of May, for example, Adames estimated they
summoned more than 13,000 potential jurors and scheduled 6,000 for appearance;
1,700 actually showed up.

“When we look at the process prior to the pandemic, folks would have to be at
the courthouse at 8 a.m. Traffic was terrible, and they could be there till 4
p.m.,” Adames said.

To get jury trials back up and running during the pandemic, administrators
considered all options. They visited venues that could host 200 to 300 socially
distanced-people at a time, and contemplated reserving the Miami Heat’s Kaseya
Center arena along Biscayne Bay.

“Those are the extremes we were talking about, because people needed to go to
trial,” Montaldo said. “You have people sitting in jail, and justice delayed is
justice denied. That was on the minds of the many judges and attorneys here in
our circuit.”

But none of the ideas panned out.

“That’s when our team sat down and really leveraged a system we had acquired.
Luckily, we had been pushing to get a new system installed, one that was much
more flxible than the legacy system we had before,” Montaldo said, referring to
Avenu’s Clearview Jury software program, which automates paperwork and lets
administrators customize digital management. “I wanted the system to be mobile.
I wanted to be able to check in jurors via iPads, iPhones, whatever was
necessary.”

Administrators tore the court’s previous juror reporting process down to the
studs and rebuilt it digitally. Instead of bringing all candidates in at once,
jurors checked in via Zoom. They were given a specific time slot to appear in
person, 10-at-a-time. Candidates were asked to fill out an online questionnaire,
allowing judges and attorneys to eliminate jurors ahead of time. Digital
messaging let administrators directly contact jurors to provide updates, relay
reporting instructions, ask questions, delay appointments, or cancel them
altogether. Online check-in let jurors report directly to the courtroom without
waiting anywhere. The system proved so successful that administrators kept it in
place when distancing protocols were lifted. To Montaldo’s knowledge, Miami-Dade
County’s Direct Reporting system is the only one like it in the country.

“It changed the paradigm,” he said, noting that an average of 99% of jurors now
check-in digitally. “It saves their time.”

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