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Text Content

 * Solutions
   * The Goliath Platform
   * End-User Monitoring & Troubleshooting
     * Monitor Citrix
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     * Epic
     * MEDITECH
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   * Goliath Application Monitoring
     * Epic
     * Cerner
     * MEDITECH
     * Allscripts
   * Application Availability Monitoring
   * Reporting & Analytics
   * KIP: AI Assistant (Beta)
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 * Healthcare
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     * Troubleshooting Demos
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 * Free Trial
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Select Page
 * Solutions
   * The Goliath Platform
   * End-User Monitoring & Troubleshooting
     * Monitor Citrix
     * Monitor Citrix Cloud
     * Monitor VMWare
     * Monitor Microsoft
     * Monitor ChromeOS
     * Infrastructure
   * Cloud Monitoring
   * Goliath Application Availability Monitor
     * Citrix XenApp / XenDesktop
     * Cerner Millennium
     * Cerner Patient Portal
     * Epic
     * MEDITECH
     * Allscripts
     * Microsoft RDS
     * VMware Horizon
   * Goliath Application Monitoring
     * Epic
     * Cerner
     * MEDITECH
     * Allscripts
   * Application Availability Monitoring
   * Reporting & Analytics
   * KIP: AI Assistant (Beta)
   * Goliath Care Services
 * Healthcare
   * Goliath for Healthcare
   * Cerner EHR
   * Epic EHR
   * MEDITECH EHR
   * Allscripts
 * Pricing
 * Resources
   * Client Stories
   * Troubleshooting Guides
     * Troubleshooting Demos
     * Troubleshooting Scenarios EBook
     * Troubleshoot “Citrix is Slow” for Remote Workers
     * Troubleshooting Citrix ICA/HDX
     * Troubleshooting Citrix Logon Process
   * Webinars
     * Live Webinars
     * On-Demand Webinars
     * Video Library
   * Value to IT Teams
   * Blog
   * Support
   * Certification
 * Company
   * About Goliath Technologies
   * Management Team
   * Careers
   * Partners / Resellers
     * MSPs
     * Partners/Resellers
     * Product Training
   * Media Library
   * Equity Partnership
   * Customers
   * Contact Us
 * Free Trial
 * Demo



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EXPERTS AND CITRIX CTPS

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END-USER EXPERIENCE MONITORING & TROUBLESHOOTING

Industry leading VDI end-user experience monitoring and troubleshooting
software, with embedded intelligence and automation, that enables IT pros to
anticipate, troubleshoot, and document performance issues regardless of where
workloads, applications, or users are located.


GET STARTED

“We have had over a 50% reduction in Citrix support tickets since implementing
Goliath.” – Michael Day, Director of Information Systems & Project Management,
Wajax








TRUSTED BY LEADING ORGANIZATIONS AROUND THE WORLD



“I use Goliath daily to quickly troubleshoot and resolve end-user complaints
around slow logons and poor performance with Cerner applications delivered via
Citrix. What had previously taken me hours to hunt down the root cause, now
takes me minutes with Goliath.”

Greg Beck, System Administrator
CGH Medical Center

“Our Level 1 Service Desk supports all of our Citrix managed services clients.
With Goliath, the team resolves 9 out of 10 performance issues, avoiding
escalations to our Level 3 Citrix architects.”

Mark Gigliotti, CIO
Terralogic

“We selected Goliath Technologies because their end-user experience monitoring
and management supports Cerner and identifies systems degrading before
physicians are impacted. We do over 15,000 Cerner application test launches per
day. This early warning system coupled with enhanced performance data and
analysis puts us in a better position to collaborate with Cerner to resolve
issues.”

Mike Nelson, Sr. VP, Strategic Services
Universal Health Services

“Goliath provides end-to-end visibility across the entire Citrix delivery
infrastructure and enables us to quickly isolate the root cause of performance
issues, identifying who in IT can help resolve the issue quickly.”

Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center

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HOW GOLIATH WORKS

Goliath provides actual user experience from the end users perspective.
Traditional approaches look at the independent performance of IT infrastructure
and applications. This means they must infer end user experience and that causes
unproductive communication and increases time to resolution.





Built for troubleshooting


ISOLATING THE ROOT CAUSE HAS NEVER BEEN THIS EASY

Goliath automatically correlates performance data from various sources across
the infrastructure including hypervisors, servers, operating systems, and
applications to quickly identify where a problem occurs and isolate root cause.
Allowing anyone on your technical team to quickly resolve even the most
complicated logon initiation, logon duration, and session performance issues.


 * Deep API Integration & Automatic Correlation
 * Logon Process Drill Down
 * Alert Resolution Instructions
 * Threshold Interpretation Intelligence
 * Unique End User Experience Metrics


SEE A DEMO

“Citrix gets a bad reputation as being blamed for everything, but the underlying
issue rarely has anything to do with Citrix. Goliath provides end-to-end
visibility across the entire Citrix delivery infrastructure and enables us to
quickly isolate root cause of performance issues.”

Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center


PROVE YOUR END-USER EXPERIENCE AGAINST INDUSTRY STANDARDS

Benchmark your end-user experience against industry standards with the most
advanced Citrix and Horizon End User Experience Scorecards. With over 60
out-of-the-box reports, get complete insights into how your end users experience
compares to industry best practices. With objective data, you can now report on
to management with definitive proof of end user experience forensics.




LEARN MORE

“The end user experience data has driven great conversations around our culture
and work styles. We have the insights and visibility we never had before.”

Michael Pfaeffle, Senior Vice President and CIO, Empire Office

#1 Choice for Healthcare IT Teams


PURPOSE-BUILT MODULES FOR ALL MAJOR EHR APPLICATIONS

Proactively troubleshoot and fix end user performance issues and provide
uninterrupted access to all major EHR and business-critical applications
(Cerner, Epic, Meditech and more). Reduce ongoing performance and end user
experience issues with the only software purpose-built to bring together metrics
measuring EHR performance, end user experience, and the underlying delivery
infrastructure performance.

Healthcare IT professionals can now troubleshoot and resolve issues quickly and
effectively. Ensuring that patient records are always available.


LEARN MORE




PARTNERING WITH TECHNOLOGY LEADERS TO
GIVE YOU UNPARALLELED VISIBILITY INTO YOUR USERS EXPERIENCE 




EXPLORE FURTHER




GOLIATH TECHNOLOGIES CHANGES THE PARADIGM WITH INDUSTRY-ONLY USER EXPERIENCE
SCORING & BENCHMARKING




GOLIATH PERFORMANCE MONITOR FOR CHROMEOS IS VERIFIED AS CITRIX READY®




GOLIATH TECHNOLOGIES UNVEILS AI-POWERED MONITORING AND TROUBLESHOOTING ASSISTANT
– KIP




TRY GOLIATH FOR FREE

Experience true end-user experience monitoring and troubleshooting free for 30
days.

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