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 * Why Dropbox?
   
   
    * OVERVIEW
   
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Get started
 * Why Dropbox?
   
   
    * OVERVIEW
   
    * Get inspired
    * What customers say
    * App integrations
    * Resources
   
   
    * BETTER WITH DROPBOX
   
    * Share files
    * Store and organise
    * Sync your devices
    * Protect and secure data
    * Connect remote teams
    * Keep work moving
    * Always-on backup
    * Sign a document
    * Track document analytics

 * Products
   
   
    * DO MORE THAN STORE WITH DROPBOX
   
    * 
      DropboxStore, share and access files across devices
    * 
      BackupAutomatically back up your devices
    * 
      SignRequest and add signatures to documents
    * 
      DocSendSend documents securely and track activity
    * 
      CaptureCreate screen recordings and video messages
    * 
      Advanced accessPreview new product experiences

 * Solutions
    * Creatives
    * Sales
    * Marketing
    * HR
    * IT
    * Team Lead
    * Personal

 * Pricing
 * Contact
   
   
    * SUPPORT
   
    * Help centre
    * Community forums
   
   
    * CONTACT SALES
   
    * Email

 * Get app
    * Desktop app
    * Mobile app

Get started

Legal
 * Terms of Service
 * Privacy Policy
 * Business agreement
 * DMCA policy
 * Acceptable use
 * Open source

 * Terms of Service
 * Privacy Policy
 * Business agreement
 * DMCA policy
 * Acceptable use
 * Open source

This translation is provided for convenience only and the English language
version will prevail in the event of any discrepancies, provided that any errors
in translation are not interpreted in a way that would disadvantage the
consumer.

For users with a separate DocSend or Dropbox Sign account, the DocSend Terms of
Service can be found here, and the Dropbox Sign Terms of Service can be found
here.

Dropbox Terms of Service

Posted: 17 January 2023

Effective: 3 April 2023

You can see your previous Terms here.

Thanks for using Dropbox! Our mission is to create a more enlightened way of
working, and help you and those you work with stay coordinated. We do so by
providing an intuitive, unified platform and suite of apps and services that
keep your content safe, accessible and in sync. These terms of service (“Terms”)
cover your use and access to our services, client software and websites
("Services"). If you reside outside of the United States of America, Canada and
Mexico (“North America”) your agreement is with Dropbox International Unlimited
Company. If you reside in North America your agreement is with Dropbox, Inc. Our
Privacy Policy explains how we collect and use your information while our
Acceptable Use Policy outlines your responsibilities when using our Services. By
using our Services, you’re agreeing to be bound by these Terms, our Privacy
Policy, and Acceptable Use Policy.

Your Stuff & Your Permissions

When you use our Services, you provide us with things like your files, content,
messages, contacts and so on (“Your Stuff”). Your Stuff is yours. These Terms
don’t give us any rights to Your Stuff except for the limited rights that enable
us to offer the Services.

You may need to register for an account to access the Services, and we may
create an account for you so that you can interact with the Services.

Our Services include a suite of apps and websites. To help you stay productive,
when you use the same account to access different parts of the suite, Your Stuff
may come with you.

We need your permission to do things like hosting Your Stuff, backing it up and
sharing it when you ask us to. Our Services also provide you with features such
as commenting, sharing, searching, image thumbnails, document previews, optical
character recognition (OCR), easy sorting and organisation, and personalisation,
to help reduce busywork. To provide these and other features, Dropbox accesses,
stores and scans Your Stuff. You give us permission to do those things, and this
permission extends to our affiliates and trusted third parties we work with.

Your Responsibilities

Your use of our Services must comply with our Acceptable Use Policy. Content in
the Services may be protected by others’ intellectual property rights. Please
don’t copy, upload, download or share content unless you have the right to do
so.

Dropbox may review your conduct and content for compliance with these Terms and
our Acceptable Use Policy. We aren’t responsible for the content that people
post and share via the Services.

Help us keep Your Stuff protected. Safeguard your password to the Services, and
keep your account information current. Don’t share your account credentials or
give others access to your account.

You may use our Services only as permitted by applicable law, including export
control laws and regulations. Finally, to use our Services, you must be at least
13 if you reside in the United States, and 16 if you reside anywhere else. If
the law where you reside requires that you must be older in order for Dropbox to
lawfully provide the Services to you without parental consent (including use of
your personal data), then you must be that older age.

Software

Some of our Services allow you to download client software (‘Software’) which
may be updated automatically. As long as you comply with these Terms, we give
you a limited, non-exclusive, non-transferable, revocable licence to use the
Software, solely to access the Services. To the extent any component of the
Software may be offered under an open source licence, we’ll make that licence
available to you and the provisions of that licence may expressly override some
of these Terms. Unless the following restrictions are prohibited by law, you
agree not to reverse engineer or decompile the Services, attempt to do so or
assist anyone to do so.

Beta Services

We sometimes release products and features that we’re still testing and
evaluating (“Beta Services”). Beta Services are labeled “alpha,” “beta,”
“preview,” “early access,” or “evaluation” (or with words or phrases with
similar meanings) and may not be as reliable as Dropbox’s other services. Beta
Services are made available so that we can collect user feedback, and by using
our Beta Services, you agree that we may contact you to collect such feedback.

Beta Services are confidential until they are officially launched. If you use
any Beta Services, you agree not to disclose any information about those
Services to anyone else without our permission.

Electronic Signatures

By using a part of the Services that facilitates electronic signatures, you
agree to do business electronically and to use electronic records and
signatures. There may be laws where you reside governing what types of documents
and transactions are appropriate for such signatures. It’s your responsibility
to ensure that the electronic signature functionality provided by the Services
is appropriate for your scenario. If the Services include sample documents (like
a template NDA), these documents are for informational purposes only.

Fax Services

If you use a part of the Services that facilitates faxing, you may be required
to provide information such as your name, billing address, physical address,
payment information (including credit card number), and national ID number
(where applicable). Failure to provide this information could result in
suspension of your access.

You may not use our Services to send unsolicited fax advertisements or spam, and
we may decide to not deliver any messages we consider unsolicited fax
advertisements or spam.

We cannot guarantee that any particular fax number will be available for you to
use. If you stop using our fax services, your number may be released or
reassigned to another customer. In the US, UK, and Canada, we may support
porting a fax number (both in and out) for an additional fee.

Additional Features

From time to time, Dropbox will add additional features to enhance the user
experience of our storage service at no additional charge. However, these free
features may be withdrawn without further notice.

Third-Party Features

The Services may give you the option to link to third-party features and
integrations. Dropbox does not own or operate any such features or integrations.
If you access or use any third-party features or integrations, you are
responsible for this access and use, and Dropbox is not responsible for any act
or omission of the third party or the availability, accuracy, the related
content, products or services of third parties.

Our Stuff

The Services are protected by copyright, trademark, and other US and foreign
laws. These Terms don’t grant you any right, title or interest in the Services,
others’ content in the Services, Dropbox trademarks, logos and other brand
features. We welcome feedback, but please note that we may use comments or
suggestions without any obligation to you.

Copyright

We respect the intellectual property of others and ask that you do too. We
respond to notices of alleged copyright infringement if they comply with the
law, and such notices should be reported using our Copyright Policy. We reserve
the right to delete or disable content alleged to be infringing and terminate
accounts of repeat infringers. Copyright infringement claims should be submitted
using our Copyright Complaint Form or submitted to our designated agent for our
Services at:

Copyright Agent
Dropbox, Inc.
333 Brannan Street
San Francisco, CA 94107
copyright@dropbox.com

Paid Accounts

Billing. You can increase your storage space and add paid features to your
account (turning your account into a “Paid Account”). We’ll automatically bill
you from the date you convert to a Paid Account and on each periodic renewal
date until cancellation. If you’re on an annual plan, we’ll send you a notice
email reminding you that your plan is about to be renewed within a reasonable
period of time prior to the renewal date. You’re responsible for all applicable
taxes, and we’ll charge tax when required to do so. Some countries have
mandatory local laws regarding your cancellation rights, and this paragraph
doesn’t override these laws.

Cancellation. You may cancel your Paid Account at any time. Refunds are only
issued if required by law. For example, users living in the European Union have
the right to cancel their Paid Account subscriptions and obtain a refund within
14 days of signing up for, upgrading to, or renewing a Paid Account by clicking
here.

Downgrades. Your Paid Account will remain in effect until it's cancelled or
terminated under these Terms. If you’re on a Dropbox Family plan, the Family
manager may be able to downgrade your account at any time. If you don’t pay for
your Paid Account on time, we reserve the right to suspend it or remove Paid
Account features.

Changes. We may change the fees in effect on renewal of your subscription, to
reflect factors such as changes to our product offerings, changes to our
business, or changes in economic conditions. We’ll give you no less than 30
days’ advance notice of these changes via a message to the email address
associated with your account and you’ll have the opportunity to cancel your
subscription before the new fee comes into effect.

Dropbox Teams

Email address. If you sign up for a Dropbox account with an email address
provisioned by your organization, your organization may be able to block your
use of Dropbox until you transition to an account on a Dropbox Standard,
Advanced, Enterprise, Education, or other team (collectively, “Dropbox Team”) or
you associate your Dropbox account with a personal email address.

Using Dropbox Teams. If you join a Dropbox Team, you must use it in compliance
with your organization’s terms and policies. Please note that Dropbox Team
accounts are subject to your organization's control. Your administrators may be
able to access, disclose, restrict, or remove information in or from your
Dropbox Team account. They may also be able to restrict or terminate your access
to a Dropbox Team account. If you convert an existing Dropbox account into part
of a Dropbox Team, your administrators may prevent you from later disassociating
your account from the Dropbox Team.

Termination

You’re free to stop using our Services at any time. We reserve the right to
suspend or terminate your access to the Services with notice to you if Dropbox
reasonably believes:

 1. you’re in breach of these Terms,
 2. your use of the Services would cause a real risk of harm or loss to us or
    other users, or
 3. you don’t have a Paid Account and haven't accessed our Services for 12
    consecutive months.

We’ll provide you with reasonable advance notice via the email address
associated with your account to remedy the activity that prompted us to contact
you, and give you the opportunity to export Your Stuff from our Services. If
after such notice you fail to take the steps we ask of you, we’ll terminate or
suspend your access to the Services.

We won’t provide notice or an opportunity to export Your Stuff before
termination or suspension of access to the Services where Dropbox reasonably
believes:

 1. you’re in material breach of these Terms, which includes, but is not limited
    to, violating our Acceptable Use Policy,
 2. doing so would cause us legal liability or compromise our ability to provide
    the Services to our other users, or
 3. we’re prohibited from doing so by law.

Once we suspend or terminate your access to the Services, you will not be able
to access or export Your Stuff. Dropbox does not provide refunds if we suspend
or terminate your access to the Services, unless required by law.

Discontinuation of Services

We may decide to discontinue the Services in response to exceptional unforeseen
circumstances, events beyond Dropbox’s control (for example a natural disaster,
fire or explosion), or to comply with a legal requirement. If we do so, we’ll
give you reasonable prior notice so that you can export Your Stuff from our
systems (we will give you no less than 30 days’ notice where possible under the
circumstances). If we discontinue the Services in this way before the end of any
fixed or minimum term you have paid us for, we’ll refund the portion of the fees
you have pre-paid but haven't received Services for.

Services “AS IS”

We strive to provide great Services, but there are certain things that we can’t
guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, DROPBOX AND ITS AFFILIATES,
SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT
THE SERVICES. THE SERVICES ARE PROVIDED “AS IS”. WE ALSO DISCLAIM ANY WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some
places don’t allow the disclaimers in this paragraph, so they may not apply to
you. For example, these disclaimers do not override the legal protections,
including statutory warranties, granted to consumers by EU law.

Limitation of Liability

WE DON’T EXCLUDE OR LIMIT OUR LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO
SO – THIS INCLUDES ANY LIABILITY FOR DROPBOX’S OR ITS AFFILIATES’ FRAUD OR
FRAUDULENT MISREPRESENTATION IN PROVIDING THE SERVICES. IN COUNTRIES WHERE THE
FOLLOWING TYPES OF EXCLUSION AREN’T ALLOWED, WE’RE RESPONSIBLE TO YOU ONLY FOR
LOSSES AND DAMAGES THAT ARE A REASONABLY FORESEEABLE RESULT OF OUR FAILURE TO
USE REASONABLE CARE AND SKILL OR OUR BREACH OF OUR CONTRACT WITH YOU. THIS
PARAGRAPH DOESN’T AFFECT CONSUMER RIGHTS THAT CAN’T BE WAIVED OR LIMITED BY ANY
CONTRACT OR AGREEMENT. IF YOU ARE AN EU OR UK CONSUMER, THESE TERMS DO NOT
EXCLUDE DROPBOX’S LIABILITY FOR LOSSES AND DAMAGES THAT ARE A RESULT OF OUR
FAILURE TO USE REASONABLE CARE AND SKILL IN PROVIDING THE SERVICES OR OF OUR
BREACH OF OUR CONTRACT WITH YOU, AS LONG AS THOSE LOSSES AND DAMAGES ARE
REASONABLY FORESEEABLE.

IN COUNTRIES WHERE EXCLUSIONS OR LIMITATIONS OF LIABILITY ARE ALLOWED, DROPBOX,
ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WON’T BE LIABLE FOR:

 1. ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL
    DAMAGES, OR
 2. ANY LOSS OF USE, DATA, BUSINESS OR PROFITS, REGARDLESS OF LEGAL THEORY.

THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT DROPBOX
OR ANY OF ITS AFFILIATES HAVE BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU USE THE SERVICES FOR ANY COMMERCIAL, BUSINESS OR RE-SALE PURPOSE,
DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WILL HAVE NO LIABILITY TO YOU
FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION OR LOSS OF
BUSINESS OPPORTUNITY. DROPBOX AND ITS AFFILIATES AREN’T RESPONSIBLE FOR THE
CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USERS OF THE SERVICES.

OTHER THAN FOR THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN
THIS SECTION), WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100%
OF ANY AMOUNT YOU'VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH DROPBOX. THIS
PROVISION DOES NOT APPLY TO EU CONSUMERS WHERE PROHIBITED BY APPLICABLE LAW.

Resolving Disputes

Let’s Try to Sort Things Out First. We want to address your concerns without
needing a formal legal case. Before filing a claim against Dropbox, you agree to
try to resolve the dispute informally by sending us a written Notice of Dispute
at dispute-notice@dropbox.com that includes your name, a detailed description of
the dispute, and the relief you seek. We’ll try to resolve the dispute
informally by contacting you via email. If a dispute is not resolved within 60
days after submission, you or Dropbox may bring a formal proceeding. If you
reside in the EU, the European Commission provides for an online dispute
resolution platform, which you can access here:
https://ec.europa.eu/consumers/odr.

Judicial Forum for Disputes. You and Dropbox agree that any judicial proceeding
to resolve claims relating to these Terms or the Services will be brought in the
federal or state courts of San Francisco County, California, subject to the
mandatory arbitration provisions below. Both you and Dropbox consent to venue
and personal jurisdiction in such courts. If you reside in a country (for
example, a member state of the European Union) with laws that give consumers the
right to bring disputes in their local courts, this paragraph doesn’t affect
those requirements.

IF YOU’RE A US RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION
PROVISIONS:

We Both Agree to Arbitrate. You and Dropbox agree to resolve any claims relating
to or arising out of these Terms or the Services through final and binding
individual arbitration by a single arbitrator, except as set forth under the
“Exceptions to Agreement to Arbitrate” below. This includes disputes arising out
of or relating to the interpretation or application of this “Mandatory
Arbitration Provisions” section, including its scope, enforceability,
revocability, or validity. The arbitrator may award relief only individually and
only to the extent necessary to redress your individual claim(s); the arbitrator
may not award relief on behalf of others or the general public.

Opt out of Agreement to Arbitrate. You can decline this agreement to arbitrate
by clicking here and submitting the opt-out form within 30 days of first
registering your account or agreeing to these Terms. However, if you agreed to a
previous version of these Terms that allowed you to opt out of arbitration, your
previous choice to opt out or not opt out remains binding.

Arbitration Procedures. The American Arbitration Association (AAA) will
administer the arbitration under its Consumer Arbitration Rules. The AAA’s rules
and filing instructions are available at www.adr.org or by calling
1-800-778-7879. The arbitration will be held in the United States county where
you live or work, in San Francisco (CA) or in any other location we agree to.

Arbitration Fees and Incentives. The AAA rules will govern payment of all
arbitration fees. For individual arbitration of non-frivolous claims less than
$75,000 for which you timely provided Dropbox with a Notice of Dispute, Dropbox
will reimburse arbitration filing fees at the conclusion of the arbitration and
will pay other arbitration fees. For all other claims, the costs and fees of
arbitration shall be allocated in accordance with the arbitration provider’s
rules, including rules regarding frivolous or improper claims. If you receive an
arbitration award that is more favourable than any offer we make to resolve the
claim, we will pay you $1,000 in addition to the award. Dropbox will not seek
its attorneys' fees and costs in arbitration unless the arbitrator determines
that your claim is frivolous or brought for an improper purpose.

Exceptions to Agreement to Arbitrate. Either you or Dropbox may assert claims,
if they qualify, in a small claims court in San Francisco (CA) or any United
States county where you live or work. Either party may bring a lawsuit solely
for injunctive relief to stop unauthorised use or abuse of the Services, or
intellectual property infringement (for example, trademark, trade secret,
copyright or patent rights) without first engaging in arbitration or the
informal dispute resolution process described above. If the agreement to
arbitrate is found not to apply to you or your claim, you agree to the exclusive
jurisdiction of the state and federal courts in San Francisco County,
California, USA to resolve your claim.

NO CLASS OR REPRESENTATIVE ACTIONS. You may only resolve disputes with us on an
individual basis and may not bring a claim as a plaintiff or a class member in a
class, consolidated or representative action. Class arbitrations, class actions,
private lawyer general actions and consolidation with other arbitrations aren’t
allowed.

Severability. If any part of this ‘Mandatory Arbitration Provisions’ section is
found to be illegal or unenforceable, the remainder will remain in effect,
except that if a finding of partial illegality or unenforceability would allow
class or representative arbitration, this ‘Mandatory Arbitration Provisions’
section will be unenforceable in its entirety. If you are found to have a
non-waivable right to bring a particular claim or to request a particular form
of relief that the arbitrator lacks authority to redress or award according to
this ‘Mandatory Arbitration Provisions’ section, including public injunctive
relief, then only that respective claim or request for relief may be brought in
court, and you and we agree that litigation of any such claim or request for
relief shall be stayed pending the resolution of any individual claim(s) or
request(s) for relief in arbitration.

Controlling Law

These Terms will be governed by California law except for its conflicts of laws
principles. However, some countries (including those in the European Union) have
laws that require agreements to be governed by the local laws of the consumer's
country. This paragraph doesn’t override those laws.

Entire Agreement

These Terms constitute the entire agreement between you and Dropbox with respect
to the subject matter of these Terms and supersede and replace any other prior
or contemporaneous agreements or terms and conditions applicable to the subject
matter of these Terms. Our past, present and future affiliates and agents can
invoke our rights under this agreement in the event they become involved in a
dispute with you. Otherwise, these Terms do not give rights to any third
parties.

Waiver, Severability & Assignment

Dropbox’s failure to enforce a provision is not a waiver of its right to do so
later. If a provision is found to be unenforceable, the remaining provisions of
the Terms will remain in full effect and an enforceable term will be substituted
reflecting our intent as closely as possible. You may not assign any of your
rights under these Terms, and any such attempt will be void. Dropbox may assign
its rights to any of its affiliates or subsidiaries, or to any successor in the
interest of any business associated with the Services.

Modifications

We may revise these Terms to better reflect:

 1. changes to the law,
 2. new regulatory requirements, or
 3. improvements or enhancements made to our Services.

If an update affects your use of the Services or your legal rights as a user of
our Services, we’ll notify you prior to the update's effective date by sending
an email to the email address associated with your account or via an in-product
notification. These updated terms will be effective no less than 30 days from
when we notify you.

If you do not agree to the updates we make, please cancel your account and stop
using the Services before the updated Terms become effective. Where applicable,
we’ll offer you a pro-rata refund based on the amounts you have prepaid for
Services and your account cancellation date. By continuing to use or access the
Services after the updates come into effect, you agree to be bound by the
revised Terms.


DROPBOX

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