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Support Center


SYGIC TRAVEL SUPPORT

IMPORTANT ANNOUNCEMENT

Starting December 20, 2023, Sygic Travel has embarked on a new journey as an
independent company, stepping away from our affiliation with Sygic a.s. In 2024,
we’re not only gaining full independence but also returning to our roots by
adopting our original brand name, Tripomatic.

This change marks the beginning of an exciting era. We’re dedicated to
maintaining the high-quality service you’ve come to expect from us, and we’re
gearing up to introduce significant enhancements and new features to our apps.

We’re eager to share more about what’s ahead and confident you’ll find these
developments both positive and exciting. Stay connected for further updates.


HOW TO PLAN A TRIP

 * Planning a trip on the website
 * Planning a trip in the Android app
 * Planning a trip in the iOS app


HOW TO EDIT YOUR TRIP

 * Adding visiting times and notes
 * Changing the name & dates of your trip
 * Working with the itinerary


HOTELS AND TOURS

 * Working with tours
 * Working with hotels


SHARED PLANNING

 * How does shared planning work?


ON THE ROAD

 * Can I send a route from Sygic Travel to Sygic GPS Navigation?
 * How to navigate myself to a place?
 * How to locate myself on the map using GPS?
 * Downloading the PDF guide
 * How to see my itinerary for the day on the map?


SYGIC TRAVEL PREMIUM

 * How can I restore my Sygic Travel Premium purchase?
 * What advantages does Sygic Travel Premium give me?
 * Can I use Sygic Travel Premium on all my devices?
 * How can I manage my Sygic Travel Premium subscription?
 * Can ST Premium be shared via Family Sharing?
 * How to buy Sygic Travel Premium?


LINKING WITH OTHER SYGIC APPS

 * Can I sign in using the same account as in the other Sygic apps?
 * Can I send my trip itinerary from Sygic Travel to Sygic GPS Navigation?
 * How can I change my preferred navigation app in Sygic Travel?


GENERAL QUESTIONS

 * How can I change my avatar?
 * How do I synchronize my trip across devices?
 * How can I add my flight information to my trip?
 * Does Sygic Travel support public transport?
 * How to change the language, currency and units?
 * Can I import files into Sygic Travel?
 * How can I change my email address or password?
 * How can I add my own place to Sygic Travel?


HELP US IMPROVE CONTENT AROUND YOU

 * Crowdsourcing


TRAVEL GUIDES

 * Traveling to Cyprus
 * Traveling to Denmark
 * Traveling to Estonia
 * Traveling to Finland
 * Traveling to France
 * Traveling to Germany
 * Traveling to Greece
 * Traveling to Hungary
 * Traveling to Japan
 * Traveling to Latvia
 * Traveling to Lithuania
 * Traveling to Sweden


PREFER PERSONAL ASSISTANCE?

For direct support, please reach out to us at support@sygictravel.com.

© 2024 Tripomatic s.r.o.