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Effective URL: https://www.nvizionsolutions.com/case-study/puma?utm_source=Informatica+Customers+Email+Campaign+2023&utm_medium=Informatica+Cust...
Submission: On October 18 via manual from US — Scanned from AU
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Commerce & Content Data Performance & Security Customers Insights Careers About Connect with us Commerce & Content Data Performance & Security Customers Insights Careers About Nvizion Solutions >> Customer Story REVOLUTIONIZING ONLINE SUCCESS: UNLEASHING PUMA'S POTENTIAL WITH CATALOG EFFICIENCY " We have been partnering with Nvizion for several years to build and enhance our PIM MDM solution. The Nvizion team helped us to provide a stable and sustainable system by implementing and advising us on the best technical approaches. Their customer-first model makes the collaboration smooth between the two companies with streamlined and close communication. Nvizion keeps up with PUMA’s pace in our Ecommerce expansion by enabling new online stores and building new features which improve our time to market. Pierre-Francois Gonon Senior Project Manager ABOUT PUMA PUMA is one of the world’s most visible and enduring sports brands. PUMA produces thousands of products each season and sells them in 120 countries through wholesale partners, e-commerce, and retail stores. With such a large and diverse global footprint, PUMA’s business growth was often driven at the local level, with regional managers and teams operating independently. As a result, product information was managed in many siloed systems. No central source of product information was available to feed e-commerce systems, leading to inconsistencies in how products were presented and sold to customers in different markets. This is the Nvizion Solutions's relationship with customer. THE CHALLENGE PUMA, a global e-commerce giant, encountered several challenges in its quest to provide a unified and seamless customer experience. One significant hurdle was the need to create a single, trusted view of product information across diverse regions, channels, and touch points. The company's short, 12-week product lifecycles also posed difficulties in keeping up with the rapidly changing market demands. PUMA had to address the issue of centralized product data stored in various isolated systems, which led to inefficiencies and hindered quick decision-making. Additionally, ensuring consistent product data quality and embedding data governance presented complexities in maintaining accurate information and avoiding potential customer dissatisfaction. THE SOLUTION Nvizion Solutions has been PUMA’s data partner for the last 10 years. We supported PUMA to deploy Informatica MDM – Product 360 to provide a central repository and a single trusted source of product information. The solution includes Informatica Data Quality and Business Process Management to provide trusted data and automate processes. Now, PUMA can easily feed its e-commerce systems with the highest quality product data. THE BENEFITS With Nvizion's expertise, PUMA experienced a growth in sales within just 9 months, thanks to greater agility and faster time to market & accurate & complete product information. There was a significant upswing, supporting up to 20% higher customer conversion rates, a testament to the enhanced customer experience. Furthermore, the collaboration improved operational efficiency, streamlining processes, and reducing redundancies. Notably, PUMA achieved their return on investment (ROI) targets & efficiency targets in less than 2 years. Other customer stories BASICS DECREASED TIME TO MARKET THROUGH PIM CUSTOMIZATIONS Now Basics has a single source of Product/Item master data content. It has centrally managed data integrity for existing SKUs. The management of Attribute Level Data Content has been improved. Find out more MIGRATION OF PRODUCT DATA FROM LEGACY SYSTEM TO INFORMATICA P360 Entire item journey was automated and well-handled using the task management system enhancing customer journey across all channels. Also, ensured that customers always have updated product information at every touchpoint. Find out more QUICK TTM FOR NEW PRODUCT INTRODUCTION Reduced manual effort and the ECO cycle time for a product to be available in the market. Established a process to onboard, update, enrich, enhance, and do data completeness checks on the product information with the help of DQ. Find out more Read our other success stories Connect with our sales team sales@nviz.com SUBSCRIBE TO OUR NEWSLETTER Thank you for subscribing! Oops! Something went wrong AMERICA 100 Illinois Street St. Charles, IL USA +1 312 970 1531 EUROPE Windmill Hill Business Park Whitehill Way, Swindon UK +44 791 257 7563 INDIA DLF Forum, DLF Cybercity Gurugram India +91 7709073876 INDIA NESCO IT Park Goregaon East, Mumbai India +91 7709073876 INDIA Krishe Emerald Kondapur, Hyderabad India +91 7709073876 INDIA RMZ Latitude Commercial Bellary Rd, Bengaluru India +91 7709073876 Powered by Nitrogen